• 제목/요약/키워드: quality administration

검색결과 4,070건 처리시간 0.034초

진료의 편의성과 병원 접근성 증진을 위한 스마트 어플리케이션 콘텐츠의 질적 분석 (Quality Analysis of Smart Application Contents for the Convenience of Care and Hospital Access)

  • 이재빈;김지혜;복정희;우혜경
    • 한국병원경영학회지
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    • 제25권1호
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    • pp.1-12
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    • 2020
  • Purposes: The aim of this study is to evaluate whether the contents of hospital reservation and reception applications(apps) are qualitatively useful in meeting the needs of medical consumers and improving hospital accessibility and convenience. Methodology: (1) identify consumer needs through social data web mining, (2) describe the status of key contents of mobile apps to improve accessibility and convenience of care, and (3) verify the quality of apps through validated tools Finding: The contents of 'mobile reservation function' and 'waiting time information provision' that can contribute to reduction of delay time of care and efficiency of desk work were supported, but the level of utilization was insufficient. The quality level of the app, including the level of consumers' needs, has shown a wide gap between the apps. Implications: The recent development of mobile apps for hospital accessibility and consumer needs has shown a wide gap in the quality of apps, including information and aesthetic. Therefore, it is necessary to develop apps based on user interface(UI), user experience(UX) based designs that can promote the usefulness and convenience of apps while monitoring needs of consumers continuously.

브롬화옥틸로늄 정과 브롬화피나베륨 정의 용출규격 설정 (Establishment of Dissolution Specifications for Octylonium Bromide Tablets and Pinaverium Bromide Tablets)

  • 이륜경;이윤애;심지연;김민아;손경희;박혜림;김희성;송영미;이수정;사홍기;최후균;김영옥;김동섭;조태용
    • 약학회지
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    • 제55권5호
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    • pp.419-425
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    • 2011
  • To secure the good quality of pharmaceutical products, dissolution specifications for Octylonium bromide tablets and Pinaverium bromide tablets are needed to be established, which are enrolled in KPC (Korea Pharmaceutical Codex) with having no appropriate specifications. For establishing dissolution specifications, a number of experiments based on the "Guideline of Dissolution Testing for Solide Oral Dosage Forms" were performed. The results of this study will be used for revising KPC and it is expected to contribute to the incessant production of quality ensured drugs.

Single PPM 품질혁신운동의 성과와 개선 방안 (A Study on the Improvement Way & Accomplishment of Single PPM Quality Innovation Movement)

  • 이경종
    • 산업경영시스템학회지
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    • 제25권5호
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    • pp.39-45
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    • 2002
  • Since 100PPM Qualify Certification System has been established by the Industrial Advancement Administration in 1995, 1000PPM Quality Innovation Movement has contributed much to the enhancement of quality competitiveness of Korea's parts industry. And in 2000, raised to a higher level, Single PPM Quality Certification System has been established by the Small and Medium Business Administration. Single PPM Qualify Innovation Movement seeks to reduce the number of defects to below 10 out of one million industrial items produced. Ultimately, Single PPM Quality Innovation Movement aims at achieving perfection, by enabling a zero defect rate in industrial production through the participation of all members of an organization. So this study aims to show the tangible and intangible effects of Single PPM Quality Certification System. and to suggest a methodology to improve current problems of Single PPM Quality Innovation Movement.

국방품질경영시스템이 기업성과에 미치는 영향에 관한 실증적 연구 (An Empirical Study on the Influence of Business Performance by the Defense Quality Management System)

  • 노재용;이상복
    • 품질경영학회지
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    • 제39권3호
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    • pp.444-460
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    • 2011
  • We study on the Influence of Business Performance by the Defense Quality Management System(DQMS). In this paper, we establish the 7 hypothesis which is as following that Motivation of DQMS certificate and CEO leadership of DQMS certificate will affect the DQMS, DQMS will affect on Quality performance and Customer performance, Quality performance will affect on Customer performance, each of Quality performance and Customer performance will affect Business Performance. By empirical study, we prove all hypothesis is accepted. We hope this result to improve performance and DQMS of corporate which try to take DQMS certificate.

경영품질이 기업성과에 미치는 영향: 정보기술(IT)효과를 중심으로 (The Effect of Management Quality on Firm Performance: Information Technology Effect)

  • 노인성;서영호
    • 품질경영학회지
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    • 제36권4호
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    • pp.56-64
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    • 2008
  • Achieving sustainable performances is not an easy task in today's challenging environment. Since late 1980's, Baldrige Criteria for performance excellence has helped many organizations align their processes, their people, their resources, and their customers' needs. This study analyzes IT Quality effect on performances using Baldrige Criteria. Previous studies on Baldrige Criteria show the relationship between management quality and firm value.

기업의 품질개선활동에 따른 성과에 영향을 주는 요인에 관한 연구 -싱글 PPM을 중심으로- (A study on the influence factor for Quality Improvement Activity Performance of Enterprise)

  • 김용범;장광순
    • 대한안전경영과학회지
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    • 제13권3호
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    • pp.145-152
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    • 2011
  • Company's survival in a changing business environment is depend on what kind of strategy will be used for facing this business competition society. For this, many companies continued to apply management techniques to improve the activities in this process has been running productivity-oriented activities to switch away from the quality has become a central activity. In other words, quality improvement activities (quality improvement activity) for the continuing businesses is an important strategic element. In this study, single-PPM (Single-PPM) the company's leading quality improvement activities will be used and browse to accommodate factors that affect a successful quality improvement activities, absolute requirement for companies to learn about the conditions to improve the quality of corporate tries to emphasize the importance of the activity.

Effect of Bacillus mesonae H20-5 on Fruit Yields and Quality in Protected Cultivation

  • Yoo, Sung-Je;Kim, Jeong Woong;Kim, Sang Tae;Weon, Hang-Yeon;Song, Jaekyeong;Sang, Mee Kyung
    • 식물병연구
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    • 제25권2호
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    • pp.84-88
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    • 2019
  • A variety of microorganisms in rhizosphere affect plant health by plant growth promotion, mitigation of abiotic stresses as well as protection from pathogen attacks. In our previous study, we selected a bacterium, Bacillus mesonae H20-5, for alleviation of salinity stress in tomato plants. In this study, we verified the effect of a liquid formulation of B. mesonae H20-5 (TP-H20-5) on fruit production and phytochemical accumulation including lycopene and polyphenol in cherry tomato and strawberry fruits in on-farm tests of protected cultivation under salinity stress. When vegetables including tomato, cherry tomato, strawberry, and cucumber were treated with TP-H20-5 by irrigated systems, final marketable yields were increased by 21.4% (cherry tomato), 9.3% (ripen tomato), 120.6% (strawberry), and 14.5% (cucumber) compared to untreated control. Moreover, treatment of TP-H20-5 was showed increase of phytochemicals such as lycopene and total polyphenol compared to untreated control in cherry tomato and strawberry. Therefore, these results indicated that a formulant of B. mesonae H20-5 can be used as a potential biofertilizer for increasing fruit production and quality.

6 시그마를 활용한 서비스품질 평가에 관한 연구 - 국내 은행을 중심으로 - (A Study on the Service Quality Assessment Utilizing 6 Sigma - Focused on Domestic Banks -)

  • 김종훈;송광석;유한주
    • 품질경영학회지
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    • 제39권4호
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    • pp.527-542
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    • 2011
  • The importance of service industry in national economy is getting increasing due to current trend of aging society and increasingly desire for better quality of life. However, the level of labor productivity in domestic service industry is lower than Japan and Germany that are typically strong in manufacturing industry. Difficulty of process control and measurement in accordance with variability and intangibility which are features of service industry, is considered as the cause of this poor labor productivity in Korea. This study aims to present managerial implications by calculating sigma levels on branch bank service quality and suggesting the quality dimensions of banks can be checked through a gap comparison between the sigma level on service quality in the whole banks and service quality in each bank. Quality level presented by the KS-SQI is applied to the measurement method that Yoo Han Joo and Song Kwang Seok suggested in 2006. Spss18.0 is used as an analysis tool. As a result of factorial analysis, 7 dimensions of service quality in KS-SQI can be divided into new 3 dimensions of service quality. This study also suggests that width and number of questions in previous questionnaire shall be extended. The whole of the bank service quality level is evaluated 3 sigma. The research help banks to figure out their service quality level through gap comparison objectively.

자동차 제조사 A 기업의 자동차 품질역량과 인지된 위험이 고객가치 및 고객충성도에 미치는 영향 (The Effect of Motor Manufacturer A's Vehicle Quality Capability and Perceived Risk on the Customer Value and Loyalty)

  • 김태영;유한주;송광석
    • 품질경영학회지
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    • 제48권1호
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    • pp.125-147
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    • 2020
  • Purpose: This study would measure the users'perceived overall quality level of A automobile Company, which has leading market power in the domestic automobile market and analyze the causal relationships in the quality value process Model to quality capability, customer value and loyalty based on that. Especially, this study would analyze the relative impacts of the users'perceived risks appearing in the quality value process model of the formation of Quality Factors(QF), Customer Value(CV), and Customer Loyalty(CL) and analyze the moderating effect of the causal relationships among the components. Methods: For an analysis of causal relationships connected to QF, CV, and CL of the customers who purchased Auto manufacturer A's automobile users, 179 users who used within 3 years were utilized as samples for the analysis. As for QF, based on the Garvin(1988), the QF of automobiles were redesigned. For a structural equation analysis of the entire research model, the PLS(S(Partial Least Square) model was utilized. Results: As a result of an analysis, R2 of CV and CL was 0.652 for CV and 0.664 for CL, which was a very stable Goodness of fit. As a result of an analysis of the hypotheses of QF and CV, automobile performance, conformance, aesthetics, serviceability, and durability. In addition, it turned out that the perceived risk had a moderating effect on convenience, service availability, and perceived quality. Conclusion: This study found that the perceived quality risk appearing among automobile users had negative effects on the quality value process model to QF, CV and CL. In contrast, there were factors not affecting the users'quality value process in spite of the perceived risk. These factors can suggest important managerial implications in that they can be utilized as Auto manufacturer A's market-dominant strengths.