• 제목/요약/키워드: purpose of social media use

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기업의 SNS 활용과 사회적 책임 성과: 기업 연령의 조절 효과를 중심으로 (Corporate use of Social Media and Corporate Social Performance: Evidence from Korea)

  • 박지현;권도균;김양민
    • 아태비즈니스연구
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    • 제15권2호
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    • pp.53-70
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    • 2024
  • Purpose - The purpose of this paper is to examine whether firms use social media to disseminate good news to various stakeholders thereby enhancing corporate social performance (CSP). Design/methodology/approach - This study collected data from various databases such as Korea Economic Justice Institute (KEJI) Index, VALUESearch, and TS2000, and such social media platforms as Instagram and Meta (formerly known as facebook). The sample of this study includes 3,474(firm-year) observations from 799 unique Korean firms between 2013-2022. This study conducts fixed effect panel regression analysis to test the hypotheses. Findings - First, we found both corporate use of social media, and the number of uploaded corporate news on social media were positively related to CSP. We also found that positive user reactions to the news on social media were positively related to CSP. Second, we examine the moderating roles of firm age in the relationships described above. The results show that firm age strengthens both the relationship between number of uploaded news on social media and CSP, and the relationship between positive user reactions to news on social media and CSP. Research implications or Originality - This study extends the social media research in the management literature by investigating how corporate use of social media, number of uploaded corporate news on social media, and the user reactions on the news on social media affect corporate social performance. For a practical implication, our results allow the stakeholders to better predict corporate future CSP. They suggest that ceteris paribus, firms that use social media actively, vis-a-vis firms that do not use social media actively, are more likely to get good CSP scores. They also suggest that such beneficial effects of social media will become more prominent as companies get older.

여자 중학생의 SNS 이용동기가 자기통제력에 미치는 영향 (Influencing Factor on Self-control by Usage Motivation of SNS among Middle School Female Students)

  • 신기수;조미경
    • 한국학교보건학회지
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    • 제29권3호
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    • pp.180-188
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    • 2016
  • Purpose: The purpose of this study was to identify the correlation between the motivations to use social media and self-control among female middle school students. Methods: This study is a cross-sectional descriptive study. To collect the data, 300 female students of S and E middle school in S city responded to a self-administered questionnaire asking about their motivation for social media use and self-control. The data were analyzed through descriptive statistics, independent t-test, one way ANOVA, Scheffétest, Pearson's correlation, and stepwise multiple regression, using the SPSS/WIN 21.0 program. Results: The average time spent on social media was 3.70 hours. The mean scores of social media usage motivation and self-control were 48.15 and 58.47, respectively. The more average time spent on social media, the higher was the motivation to use social media. The scores of motivation to use social media were higher in students with low satisfaction of their school and family life. Students with low satisfaction of their school life had higher scores in some subcategories of self-control; preference to simple task, egocentrism, and stroppiness. Motivations to use social media showed a significant positive correlation with self-control. Self-control was affected by motivations to use social media and this variable explained 11.6% of self-control among female middle school students. Conclusion: The results of this study suggest that we should develop programs which help improve students' self-control and prevent the side effects of social media use among female middle school students.

소셜미디어 이용정도 및 이용동기가 사회자본에 미치는 영향: 개방형/폐쇄형 소셜미디어 비교 (The Impact of Social Media Use and Motive on Social Capital: Comparison of Open/Closed Social Media)

  • 이창호;정낙원
    • 한국언론정보학보
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    • 제65권
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    • pp.5-26
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    • 2014
  • 본 연구는 전국의 고등학생 및 대학생에 대한 대규모 조사를 통하여 소셜미디어 이용정도 및 이용동기가 교량적/결속적 사회자본 및 참여를 증진시키는 데 얼마나 기여하고 있는지 고찰했다. 특히 소셜미디어를 네트워크 성격에 따라 개방형 네트워크와 폐쇄형 네트워크 서비스로 구분해 분석한 결과, 전자는 교량적 사회자본의 강화에, 후자는 결속적 사회자본의 증진에 기여하는 것으로 나타났다. 소셜미디어이용동기는 교량적/결속적 사회자본 모두에 유의한 영향을 미쳤다. 소셜미디어를 통한 정치 사회적 참여에는 소셜미디어 유형별 이용정도와 이용동기가 모두 유의한 영향을 미쳤다. 결론적으로, 소셜미디어가 사회자본에 미치는 효과는 어떤 성격의 매체를 이용하고 그것을 어떠한 목적으로 이용하는가에 따라 결정된다고 볼 수 있다.

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에너지·친환경 기업들의 소셜미디어 브랜드 게시글 성공요인 분석 (Brand-Post Factors Affecting the Social Media Success : Case of Energy/Eco-Friendly Company Brands in Facebook)

  • 김은지;이연님;조재홍;권오병
    • 한국IT서비스학회지
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    • 제13권4호
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    • pp.1-17
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    • 2014
  • Domestic and international energy and eco-friendly companies take advantage of social media for image enhancement and product promotion. However, there were no in-depth empirical analysis to verify specific effectiveness of social media use in these sectors. The purpose of this study is to reveal the key factors that are considered to use social media effectively for energy and eco-friendly companies. For this purpose, we regarded the effectiveness of social media as Post Awareness and Word of Mouth. Characteristics of social media as a medium were measured separately, media richness and media genre, as independent variables of social media effectiveness. We investigated 413 posts in Facebook brand page of energy and eco-friendly companies and conducted a content analysis. As a result, post awareness of users was greater when post has richer media such as video. For media genre, word of mouth appeared to be greater when the posts provide information.

소셜트러스트 기반의 소셜미디어 전담기구('소셜미디어위원회') 설립 방안 연구 (A Study on Establishing 'Social Media Committee' Based on the Social Trust)

  • 문형남
    • 디지털융복합연구
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    • 제10권7호
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    • pp.41-58
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    • 2012
  • 현재 정치 경제 사회 문화 등 모든 분야에 있어서 큰 영향력을 발휘하고 있는 소셜미디어(social media)를 이해할 필요성이 증가하고 있다. 따라서 본 연구는 소셜미디어 관련 정부 차원의 현재의 노력 점검을 통하여 소셜미디어의 올바른 활용과 이용자 권익 보호를 위한 정부의 실질적이고 적극적인 지원을 위해 소셜미디어 전담기구(가칭 '소셜미디어위원회') 수립을 제안하고자 한다. 본 연구 결과를 통해 소셜미디어위원회의 소셜미디어 정책(Policy), 교육(Education), 기준(Standard) 등을 제시할 수 있을 것으로 기대한다.

나르시시즘 성향, 패션소셜미디어 이용동기, 정보확산 행동 간 관계 연구 (The Relationship among Narcissism, Usage Motives, and Information Diffusion of Social Media)

  • 김내은;송광석;김미숙
    • 산경연구논집
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    • 제9권1호
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    • pp.99-110
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    • 2018
  • Purpose - The purpose of this study is to investigate the relationship among narcissism, usage motives, usage behaviors, satisfaction with and continuance intention to use fashion social media. Research design, data, methodology - A questionnaire survey was used to collect data after conducting a pilot test. Based on the reliability test of the preliminary questionnaire used for the pilot test, the questionnaire was revised. The final questionnaires were administered to 238 fashion social media users and 216 were used for the data analysis. To assess the validity of these measures, exploratory factor analysis and the confirmatory factor analysis were performed. Structural equation modeling analysis were employed for data analysis. Results - Five factors of the usage motivation of fashion social media were extracted: information-seeking, relationship-seeking, practicality-seeking, enjoyment-seeking and self-expression motives. The statistical analysis confirmed the influence of the narcissism tendency on all of the usage motives of fashion social media, three of the fashion social media usage motives influencing information diffusion behavior, and the influence of the information diffusion behavior on users' satisfaction and continuance intention to use fashion social media. Narcissism exerted the highest influences on self-expression motive followed by information-seeking, enjoyment-seeking, relationship-seeking and practicality-seeking motives in order. Factors affecting fashion information diffusion behaviors are practicality-seeking motive, self-expression motive, and relationship-seeking motive. The greater the diffusion of information, the higher the satisfaction with using fashion social media. The consumers with higher satisfaction intended to use fashion social media and share information more frequently. Conclusions - The results indicate that narcissism is an important factor in fashion social media usage motivation. The main motives for narcissistic people to spread information is for the practical purpose at the most, and then to express their personality and style, and to build relationship with others. The satisfaction through active information sharing behaviors seems to play a key role to lead high continuance intention of fashion social media. These implies that marketing strategies to satisfy consumers' narcissism and motives to use social media, and to stimulate the information diffusion behaviors can be used to meet their needs for higher satisfaction with fashion social media.

소셜미디어 이용자의 이용행태와 사회적 지지감 인식: 성격, 이용동기, 이용방식을 중심으로 (Social Media Use and the Users' Perception of Social Support)

  • 김영임
    • 한국콘텐츠학회논문지
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    • 제15권4호
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    • pp.407-419
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    • 2015
  • 근래 소셜미디어 이용이 대중화되면서 누가, 어떻게, 왜 이용하는지에 대한 관심이 높아졌다. 본 연구는 이용과 충족 관점에서 대표적 소셜미디어 카카오스토리, 페이스북, 트위터의 이용행태와, 소셜미디어 이용자가 인식하는 사회적 지지감에 어떤 영향을 미치는지에 대한 검토이다. 이를 위해 전국규모 대학 학생대상 온라인 설문조사를 실시한 자료 240건을 분석하였다. 분석결과, 이용자 개인성향과 이용동기에 따라 이용정도에 차이가 있고 소셜미디어 이용방식에도 영향을 미치는 것으로 나타났다. 쓰기 등 적극적 이용방식은 대인관계나 자기이미지 노출동기와, 보기만 하는 소극적 이용은 습관적 동기와 연관되었다. 또한 소셜미디어 이용이 빈번할수록 이용자의 사회적 지지감이 증가해서 소셜미디어에 자주 접속하는 것으로 세상과 연결되어 있다고 인식함을 알 수 있었다. 소셜미디어에서 활동하는 방식은 사회적 지지감에 영향을 미치지 않았다. 소셜미디어 소통행위 자체만으로 사회적 지지감을 갖게 된다는 점이 확인되었다.

중소기업의 소셜미디어에 대한 인식이 활용의도 및 실제 활용에 미치는 영향 - 기업특성의 조절효과를 중심으로 - (Impacts of Small and Medium Enterprises' Recognition of Social Media on Their Behavioral Intention and Use Behavior)

  • 이정우;김은홍
    • 한국IT서비스학회지
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    • 제14권1호
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    • pp.195-215
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    • 2015
  • Recently, as the number of smart-phone users has been rapidly increased, enterprise managers have a keen interest in business application of social media. Most previous studies have focused on perspective of the individual unit of analysis instead of enterprise level unit. The study is focused on the relationship between the enterprises' recognition and behavioral intention (and use) about social media application. The purpose of this study is to develop the model of small and medium enterprises' social media application, and to find the factors affecting their behavioral intention or use behavior. The moderating effects of four corporate characteristics on the relationship between the enterprises' recognition and behavioral intention are also examined. We surveyed 900 corporate staffs and received 203 responses. After questionnaires with unreliable responses had been excluded, 182 effective samples were used in the final analysis. The findings suggest that Performance Expectation, Social Influence, Facilitating Conditions significantly affect Behavioral Intention of social medea, and Behavioral Intention affects USE. Furthermore, some corporate characteristics have moderating effect on the relationship between recognition of social media and Behavioral Intention.

The Role of SMT and Business Network Accentuation on Value Distribution and Performance Consequences

  • GALIB, Mukhtar;HAERANI, Siti;MAMIMG, Jumidah;RAZAK MUNIR, Abdul
    • 유통과학연구
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    • 제20권5호
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    • pp.97-104
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    • 2022
  • Purpose: This study intends to analyze the effect of competitor pressure and customer pressure on social media technology use and the value of the business network and their implications for marketing performance. Research design, and methodology: A constructed questionnaire was conducted with 90 respondents of MSME's Business Actors in South Sulawesi Partial Least Square (PLS) analysis was applied to analyze and verify all the data. Results: Competitor pressure has a significant effect on social media technology, Competitor pressure has a positive and significant impact on business network accentuation. Customer pressure has a positive and significant impact on social media technology. Customer pressure has a positive and significant impact on business network accentuation. Social media technology utilization has a significant impact on Business Network Accentuation. Social media technology utilization has a significant effect on Marketing Performance. Business Network has a significant effect on Marketing Performance. Conclusions: It is an important thing for MSMEs to increase the use of social media technology to meet the demands of consumers and pressure from competitors. The use of social media technology must be implemented effectively and efficiently so that it can be utilized as an effective tool for distributing the value that own by a company to improve the company's marketing performance.

소셜미디어를 통한 사회자본 형성 결정요인에 관한 연구: 대학생을 중심으로 (A Study on the Determinant Factors of the Social Capital Construction through Social Media: Focused on college students)

  • 이병혜
    • 인터넷정보학회논문지
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    • 제17권2호
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    • pp.97-107
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    • 2016
  • 본 연구는 개방형 네트워킹 사이트라고 할 수 있는 페이스북과 카카오스토리 이용자들을 대상으로 소셜미디어 이용과 이용동기, 그리고 소셜미디어 신뢰를 중심으로 사회자본(연결적 사회자본과 결속적 사회자본) 형성에 영향을 미치는 결정요인을 살펴보았다. 이를 위해 대학생 261명을 대상으로 설문조사를 실시하여 IBM SPSS 21 프로그램과 IBM AMOS 21 프로그램을 적용, 탐색적 요인분석과 확인적 요인분석, 상관관계 분석, 신뢰도 분석, 구조모형을 기반으로 한 경로분석 등을 수행하여 주요 결과를 도출하였다. 본 연구의 결과를 제시하면 다음과 같다. 첫째, 소셜미디어와 연결적 사회자본을 살펴보았다. 그 결과 소셜미디어 이용과 소셜미디어 이용동기중 즐거움/추억, 그리고 소셜미디어 신뢰가 연결적 사회자본에 통계적으로 유의한 정적 영향을 미치는 것으로 나타났다. 둘째, 소셜미디어와 결속적 사회자본을 살펴보았다. 그 결과, 소셜미디어 이용동기 중 정보/교류, 소셜미디어 신뢰가 결속적 사회자본에 통계적으로 유의한 정적 영향을 미치는 것으로 나타났다.