• 제목/요약/키워드: purchase decision process

검색결과 212건 처리시간 0.024초

인터넷 환경에서의 충동구매 의사결정과정에 관한 연구 (A Study on Decision Making Process of Impulsive Buying on the Internet)

  • 오종철;윤성준
    • 한국IT서비스학회지
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    • 제7권4호
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    • pp.1-19
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    • 2008
  • This study began with the proposition that, compared to the impulse buying in the conventional offline market, consumers will exhibit a different process of decision-making for impulse buying on the Internet as it has become easier to acquire information and purchase goods which are offered online like digital contents goods. To verify this roposition, this study attempted to find out the external and internal factors as that affect the impulse buying behavior by incorporating Theory of Planned Behavior In addition, this study seeks to confirm the role of alternative's attractiveness in terms of mediating between internal and internal factors affecting impulse buying. The major purpose of this study was to understand Impulse Buying Intention(IBI) for digital contents on the internet. The results of the this study showed that the behavior of impulse buying can be explained with the information searching in which the external factors for the marketing of digital contents affect the internal stimulation factors. It was also found that the impulse buying of digital contents on the Internet starts with non-planned impulse at the problem recognition stage, but planned decision-making will take over when it is proven to be effective with information searching.

의복관여와 정보원 활용에 관한 연구 -여자 중.고교생을 중심으로- (Use of Fashion Information Sources and Clothing Involvement of Middle and High School Girls)

  • 전경숙
    • 복식
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    • 제52권4호
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    • pp.75-85
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    • 2002
  • The degree of involvement was known to shape the types of decision- process behavior of consumers. The types of information search would be influenced according to the degree of involvement. The purpose of this study was to find out the fashion information sources used in clothing purchase, and to clarify the interrelationship of clothing involvement and information sources. The middle and high school girls in Seoul were the subjects of the study. The information sources were classified into three types; marketer-oriented, internal and personal sources. Fashion informations spreaded by mass media were the most diversely used by teens. Among fashion information sources, ‘my own thoughts and experiences’ was counted as the most important one. And ‘interior and display of the shop’ was more important than the other marketer-oriented informations. Clothing involvement in the aspect of pleasure/symbol showed meaningful correlation with the information of ‘street fashion’, but in the aspect of fashion consciousness, ‘fashion of movie stars and celebrities’was the most significant information source. It seemed that ‘fashion articles in the magazines’ was used to reduce perceived risk in clothing purchase.

환경보전을 위한 소비자 역할과 실천적 접근방법에 관한 고찰 (Consumer Roles and Practical Methods for Environmental Preservation)

  • 손상희
    • 한국생활과학회지
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    • 제6권1호
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    • pp.41-53
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    • 1997
  • Environmental issues are increasingly important in consumer decision-making. This paper focuses on the consumer's role in consumption process-purchase, use, and disposal, which has significant environmental consequences. And this paper discusses several approaches to motivate consumer's awareness and responsibility for the environment and further his/her lifestyle change. The Green Consumer should be able to consider the implications of his/her lifestyle choices as well as his/her purchase, use, and disposal decisions. Consumer education and various consumer movements for environment preservation should keep the goal in perspective, which is not only to motivate consumer's long-term behavior change but also to consign his/her buying power and political power to help make changes where he/she really counts.

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시간변수기 의복구매 행동에 미치는 영향에 대한 이론적 연구 (A Theoretical Study on Time Variable Influences in Clothing Purchase Behavior)

  • 임경복;임숙자
    • 한국의류학회지
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    • 제18권3호
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    • pp.355-367
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    • 1994
  • In consumer behavior, money and time have been considered as two important resources as purchase means. Money was treated as an important research variable, but time resource was neglected as an input variable due to lack of well-defined concept and complexity of its nature. Nontheless as industralization and urbanization progress, the importance of time has in- creased. The main objective of this study was to suggest framework of time and time research methodology in clothing and textiles field. This study reviewed both theoretical and empirical research which were performed in diverse research fields. It was suggested that time facotrs, (eg. point, interval, span), should be defined to each decision process as needed, and theoretical frame should be developed accordingly. Time pressure should be included in future for more reliable survey Finally, since clothing can be a personal object, the subjective feeling and environmental factors scold be considered in research.

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전자상거래에서의 소비자정보 분석 -인터넷 쇼핑몰을 중심으로- (Analysis of Consumer Information on Electronic Commerce -In the Internet Shopping Mall-)

  • 조희경;이기춘
    • 대한가정학회지
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    • 제38권2호
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    • pp.139-153
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    • 2000
  • The purpose of this study is to prove asymmetric Consumer Information on Electronic Commerce. For this purpose, 93 internet shopping-malls was analyzed into three contents of consumer information. Major findings are as follows : First, the overall level of consumer information contents through purchase process was very low. The reason is that most electronic consumers were dissatisfied with consumer information provided by internet shoppingmall. Second, consumer information of purchase-stage was insufficient for electronic consumer. Especially most shoppingmalls did not provide Use-information and comparing information. This implies electronic consumer can't meet their consumer information needs, so they cannot make rational decision. Third, consumers were faced with asymmetric Consumer Information problem on electronic commerce. So consumer education for electronic commerce is needed.

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옴니채널 리테일링에서 패션 제품 소비자의 인식 및 행동 특성 탐구 (A Study on the Consumers' Perceptions and Behavioral Characteristics toward Fashion Products in Omni-channel Retailing)

  • 김윤정;이유리
    • 한국의류학회지
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    • 제41권1호
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    • pp.170-183
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    • 2017
  • The rapid growth of digital consumption has significantly changed the shopping behavior of consumers. The consumption paradigm is changing; subsequently, an omni-channel has been introduced that empowers consumers to interact with firms through a myriad of touch points in multiple channels. This study is to understand the perceptions and behavioral characteristics of consumers in the purchase process (e.g., information search and purchase phase). A qualitative method was adopted for this study and data were collected through semi-structured in-depth interviews with 15 omni-channel consumers. The results of this study were as follows. At the information search stage, consistency was the most important consideration for consumers who also wanted to retain channel-specific benefits. Consumers also searched for differentiated information among distribution channels. At the purchase stage, participants choose a shopping channel according to shopping values. They utilized newly introduced services (e.g., "online purchase, offline pick-up", FinTech) that combine retail channels. Our findings provide significance in managing omni-channel services. First, it is recommended that fashion retailers provide seamlessly integrated experience to consumer and adopt a consumer-centered channel choice strategy. Second, fashion retailers must maintain a constant attitude toward shopping experience to fashion, such as shopping enjoyment and exclusiveness.

기업서비스 소싱 유형 및 전략에 관한 실증 연구 (An Empirical Study on the Typology and Sourcing Strategies of Business Services in Korea)

  • 노전표
    • 산학경영연구
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    • 제14권
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    • pp.63-76
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    • 2001
  • 기업 서비스(business services)는 제조업이나 서비스업에 제공되는 산업재적 성격의 서비스로서 서비스 산업에서 매우 빠르게 성장하는 동시에 높은 비중을 차지하고 있다. 이러한 중요성에도 불구하고 기업 서비스 분야 연구는 상대적으로 소흘히 다루어져 왔다. Matthyssens and Vandenbempt(1998)는 기존의 서비스 연구 중에서 산업재 서비스의 관리 및 마케팅 연구는 상대적으로 비중이 적다고 하였고, Morris and Davis(1992)와 Moore and Schlegelmilch(1994) 역시 산업재 서비스 마케팅 연구의 부족과 이 분야의 보다 많은 관심과 연구의 필요성을 지적하고 있다. 본 연구에서는 한국 기업을 대상으로 기업 서비스 소싱 유형 및 전략에 관하여 실증적으로 고찰하였다. 연구 결과를 요약하면, 공급자 충성도가 관여도에 관계없이 공급자 선정 결정에 영향을 미치지 못하고 있으며, 가격 요인의 영향력이 기대와는 달리 저관여 구매상황에서 미미하였다.

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유튜브 시청자의 심리적 특성과 영상 시청 후 구매 의도의 관계 : 제품 유형의 영향 (Relationship between Psychological Characteristics of YouTube Viewers and Purchase Intention after Watching Videos: Effect of Product Type)

  • 고사랑;이슬아
    • 한국콘텐츠학회논문지
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    • 제22권4호
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    • pp.273-283
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    • 2022
  • 본 연구는 온라인 플랫폼을 통하여 표적 시장과 홍보 메시지의 수용자를 특정할 수 있다는 특성을 고려하여 유튜브 영상을 시청하는 시청자의 심리적 특성에 집중하여 시청자의 자기조절과 충동성 수준이라는 변수가 구매 의도에 미치는 영향을 살펴보았다. 또한 제품 유형에 따라 객관적인 정보 탐색의 중요성이 달라질 수 있으며 이러한 점이 심리적 특성과 관련이 있을 수 있다는 점을 고려하여, 시청자의 심리적 특성과 제품 유형의 관계 역시 함께 살펴보았다. 총 214 명을 대상으로 설문 연구를 진행한 결과, 자기조절 수준이 낮거나 충동성이 높은 집단이 그렇지 않은 집단보다 특정한 제품에 대한 유튜브 영상을 시청한 후의 구매의도가 높다는 것이 확인되었다. 또한, 제품의 구매 과정에서 객관적인 정보의 탐색이 중요한 실용적 제품의 구매 상황일 때 그 효과가 동일하게 나타나는 것으로 확인되었다. 본 연구를 통해 기업이 마케팅 메시지를 수용하는 소비자들의 개인적인 심리적 특성을 활용한다면 보다 효과적인 마케팅 활동을 진행할 수 있다는 것을 확인하였다.

Influence of Perceived Quality, Price, Risk, and Brand Image on Perceived Value for Smartphone's Consumers in a Developing Country

  • Samadou, Sourou Essono;Kim, Gyu-Bae
    • 동아시아경상학회지
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    • 제6권3호
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    • pp.37-47
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    • 2018
  • Purpose - This paper investigates the major determinants of consumer decision making for smartphone's consumers in a developing country in Africa especially in Gabon. Analysis of Perceived Quality, Perceived Price, Perceived Risk, Brand Image, Perceived Value, and Purchase Intention Research design and methodology - In order to proceed the empirical research, online survey was done via email and social media network and data was collected from 289 random respondents. Therefore, to assess the reliability, the validity and test hypothesis Statistical Package for Social Sciences (SPSS) version 21 was used. Results - After data collection and analysis, results have proved that brand image, perceived price does influence perceived quality, and perceived quality negatively influence perceived risk. The results also show perceived risk along with brand image, perceived price and quality could not influence perceived value. The findings also indicate that perceived value slightly influence purchase intentions. Conclusions - The results of the study show that it is essential to develop an understanding of value in the purchasing process. This study should also provide a glimpse to both marketers and manufacturers about consumers' perceptions towards smartphones.

An Empirical Study on the Trust-Building Strategy of Internet Automobile Insurance : Comparison of Male and Female Customers

  • Lim, Se-Hun;Lee, Suk-Ho;Park, Young-Tae
    • Journal of Information Technology Applications and Management
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    • 제15권3호
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    • pp.91-110
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    • 2008
  • Trust is emphasized as one of the most important factors in various e-commerce related studies. It is no exaggeration to say that in the area of e-commerce, trust-building with customers determines a company's success or failure. That is why most e-commerce based companies spare no time and effort in building trust with customers. Without exception, trust is one of the most critical factors influencing a customer's decision making process of whether to purchase Internet automobile insurance. This study attempts to provide useful guidelines for the sales-enhancing strategies of Internet automobile insurers, by delving into research questions concerning 1) gender differences in Internet automobile insurance customers' recognition of trust, and 2) gender differences in the effective trust factors influencing one's intention to purchase of Internet automobile insurance. The study finds that while the shape of trust-recognition toward three types of trust factors is very similar for both gender groups, the intensity of trust for each gender group in overall is pretty different. The results indicate that there exist gender differences in the trust factors influencing one’s intent to purchase Internet automobile insurance. The results of this study will provide useful guidelines for Internet automobile insurers in establishing effective and differentiated marketing strategies.

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