• 제목/요약/키워드: profit models

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Study on Internal Service Quality, Job Satisfaction and Customer Satisfaction in Airline Industry

  • Kim, Seung-Lee;Cho, Young-Shin
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.3
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    • pp.113-121
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    • 2016
  • In this study, the basic concept of service profit chain was introduced based on the existing studies related to service quality of airline ground crew to find out how are customer satisfaction influenced by factors related to employees who provide service quality to the customers, such as internal service quality and job satisfaction. The data of this study was collected by questionnaire and based on airline ground crews and Gimpo international airport users. A total of 190 of airline ground crew and 273 of passengers validity sample was analyzed a frequency analysis, reliability analysis, exploratory factor analysis and correlation coefficient analysis from SPSS 21, a hypothesis through out confirmatory factor analysis and structural equation modeling from AMOS 7.0. As a result of the analyses, it was found that the models was appropriate in proving the hypotheses on interrelationships among internal service quality, job satisfaction and customer satisfaction. Overall, finding of this study enhance the theoretical progress on the experiential concept in walking tour and offer important implication for airline industry marketers.

Transition of Corporate Designers' Perception for Social Impact Management

  • Park, Junsang;Nam, Wonsuk
    • International Journal of Advanced Culture Technology
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    • v.8 no.3
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    • pp.28-37
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    • 2020
  • This is an era in which companies should realize sustainable management through business models that propose social values beyond financial benefits and solve social problems. Accordingly, the role of corporate designers should be extended to social value propositions and materializations, including corporate profit-seeking. Among the members and organizations of the company, design organization and designers have strengths in terms of humanities and creativity compared to other organizations and members. We should actively seek opportunities for corporate designers to find the context of connecting businesses and society on their own, actively seek opportunities to integrate them with corporate design, expand the role of corporate designers through creative ideas, and actively pursue sustainable and wide social career development that encompasses both inside and outside of the company. To this end, we suggested three transitions of thougths to change the perception of fixed and straight-line forms of enterprise organization, enterprise design approach and product development process so far to present useful insights through case studies, how enterprise designers can accommodate social impact through new communication and access.

Reinventing the revenue model for the content platform (콘텐츠 플랫폼의 수익모델 혁신 전략에 대한 고찰)

  • Choi, Kwang-Hun;Kim, Junic
    • Journal of Digital Contents Society
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    • v.18 no.7
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    • pp.1267-1280
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    • 2017
  • This study examines the changes of the online music market and revenue models by the theory of network society and communications of Manuel Castells for the content platform. As a result of this study, we found that active communications among the members in the network, played a crucial role in the creation of contents and the promotions of profit for platform providers. It is especially important to create an environment in which members can voluntarily communicate rather than an artificial control. The content platform business consists of people, thus it has been proven that providing play elements of culture and society are important, as well as necessary conditions to the generation related to content based platform businesses.

A Study on the Development of Decision Support System for Tanker Scheduling (유조선 운항일정계획 의사결정지원 시스템의 개발에 관한 연구)

  • 김시화;이희용
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 1996.04a
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    • pp.59-76
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    • 1996
  • Vessels in the world merchant fleet generally operate in either liner or bulk trade. The supply and the demand trend of general cargo ship are both on the ebb however those trend of tankers and containers are ins light ascension. Oil tankers are so far the largest single vessel type in the world fleet and the tanker market is often cited as a texbook example of perfect competition. Some shipping statistics in recent years show that there has been a radical fluctuation in spot charter rate under easy charter's market. This implies that the proper scheduling of tankers under spot market fluctuation has the great potential of improving the owner's profit and economic performance of shipping. This paper aims at developing the TS-DSS(Decision Support System for Tanker Scheduling) in the context of the importance of scheduling decisions. TS-DSS is defined as a DSS based on the optimization models for tanker scheduling. The system has been developed through the life cycle of systems analysis design and implementation to be user-friendly system. The performance of the system has been tested and examined by using the data edited under several tanker scheduling has been tested and examined by using the data edited under several tanker scheduling scenarios and thereby the effectiveness of TS-DSS is validated satisfactorily. The authors conclude the paper with the comments of the need of appropriate support environment such as data-based DSS and network system for successful implementatio of the TS-DSS.

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Measuring Efficiency of Korean Fund Operation Company using DEA (DEA 모형을 이용한 국내 펀드 운용사의 효율성 분석)

  • Kim, Jong-Ki;Kang, Da-Yeon;Park, Ki-Woon;Park, Je-Hun;Ok, Seok-Jae
    • The Journal of the Korea Contents Association
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    • v.8 no.4
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    • pp.173-182
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    • 2008
  • It is hard environment to get a profit without active invest due to the low interest. In this kind of environment, however, it is also difficult to find good company directly. So private investors is hard to succeed in comprehensive financial environment. Analyzing efficiency is necessary to enhance the competitive power of fund companies. This paper analyze the efficiency of fund company using DEA models. We evaluate the CCR and BCC efficiency and RTS(return to scale) of 33 Korean fund companies. We also suggest the fund company which can be benchmarked based on analyzed information.

A New Techno-Economic Modeling and Analysis for FTTH Optical Access Networks (광 가입자 망 진화를 위한 기술 경제성 평가)

  • Lee, Young-Ho;Hahm, Tae-Hoon;Kim, Young-Jin;Han, Jung-Hee
    • IE interfaces
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    • v.18 no.3
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    • pp.277-287
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    • 2005
  • In this paper, we deal with a new techno-economic modeling and analysis for optical access networks. In deploying the fiber-to-the-home (FTTH) architecture, network planner needs to consider the following techno-economic issues: when do we need to upgrade existing local access network to FTTH network? how much do we invest to maximize profit? In order to answer these techno-economic questions, we need to consider the impact of emerging technologies and business environment. Toward this end, we develop a new techno-economic modeling to deal with the inherent complexity of technology evolution and cost economics. In particular, the new modeling approach provides us with an techno-economic analysis of technology alternatives such as ethernet passive optical network (E-PON) and wavelength division multiplex passive optical network (WDM-PON). In this analysis, we focus on the impact of critical factors such as the cost characteristic of proposed architecture and digital subscriber line (DSL) subscriber's churn-in to FTTH service and churn-out. We develop mixed integer-programming models for finding the evolution path of local access networks to broadband network architectures.

Asymmetric Information Supply Chain Models with Credit Option

  • Zhang, Xu;Zeephongsekul, Panlop
    • Industrial Engineering and Management Systems
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    • v.12 no.3
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    • pp.264-273
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    • 2013
  • Credit option is a policy that has been studied by many researchers in the area of supply chain management. This policy has been applied in practice to improve the profits of supply chain members. Usually, a credit option policy is proposed by the seller, and often under a symmetric information environment where members have complete information on each others' operations. In this paper, we investigate two scenarios: firstly, the seller offers a credit option to the buyer, and secondly, the buyer attempts to stretch the length of the credit period offered by the seller. The proposed model in both scenarios will be investigated under an asymmetric information structure where some information are private and are only known to the individual who has knowledge of this information. The interactions between buyer and seller will be modeled by non-cooperative Stackelberg games where the buyer and seller take turn as leader and follower. Among some of the numerical results obtained, the seller and buyer's profits obtained from symmetric information games are larger than those obtained from an asymmetric information game in both scenarios. Furthermore, both buyer and seller's profit in the second scenario are better than in the first scenario.

A Study on the Development of a Decision Support System for Tanker Scheduling (유조선 운항 일정계획 의사결정 지원시스템의 개발에 관한 연구)

  • 김시화;이희용
    • Journal of the Korean Institute of Navigation
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    • v.20 no.1
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    • pp.27-46
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    • 1996
  • Vessles in the world merchant fleet generally operate in either liner or bulk trade. The supply and the demand trend of general cargo ship are both on the ebb, however, those trend of tankers and containers are in slight ascension. Oil tankers are so far the largest single vessel type in the world fleet and the tanker market is often cited as a textbook example of perfect competition. Some shipping statistics in recent years show that there has been a radical fluctuation in spot charter rate under easy charterer's market. This implys that the proper scheduling of tankers under spot market fluctuation has the great potential of improving the owner's profit and economic performance of shipping. This paper aims at developing the TS-DSS(Decision Support System for Tanker Scheduling) in the context of the importance of scheduling decisions. The TS-DSS is defined as the DSS based on the optimization models for tanker scheduling. The system has been developed through the life cycle of systems analysis, design, and implementation to be user-friendly system. The performance of the system has been tested and examined by using the data edited under several tanker scheduling scenarios and thereby the effectiveness of TS-DSS is validated satifactorily. The authors conclude the paper with the comments on the need of appropriate support environment such as data-based DSS and network system for succesful implementation of the TS-DSS.

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Perspective of East Asian Reanalysis Data Production (동아시아 지역재분석자료 생산의 전망)

  • Park, Sang-Jong;Choi, Yong-Sang
    • Atmosphere
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    • v.21 no.2
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    • pp.173-183
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    • 2011
  • Production of reanalysis data is important since it contributes to develop all fields of atmospheric sciences and to profit national economy. The developed countries such as USA, EU, and Japan have manufactured the global reanalysis data since the 1990s, but their data present a lack of detailed regional climates. For those who need to analyze the regional climate in/around Korea, a high-resolution reanalysis data should essentially be made. This study reviewed the existing reanalysis data and the applications, and the available observations for the data production. We also investigated the opinions and needs of the potential data users in Korea. We suggest the specifications of the data to have the domain of 55-5N, 80-150E (which includes Mongolia and most Southeast Asian countries), the spatial resolution of 10-20 km, and the period of most recent 30 years. With the specifications and climate models operated in KMA, this study argues that production of the reanalysis data with functional climate information is feasible in both technical and economic aspects. Finally, for successful data production, the framework of the future reanalysis data project was suggested.

Optimal Bidding Strategy of Competitive Generators under Price Based Pool (PBP(Price Based Pool) 발전경쟁시장에서의 최적입찰전략수립)

  • Kang, Dong-Joo;Moon, Young-Hwan;Oh, Tae-Kyoo;Kim, Bal-Ho
    • Proceedings of the KIEE Conference
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    • 2001.11b
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    • pp.57-59
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    • 2001
  • The restructuring of power industry is still going on all over the world for last several decades. Many kinds of restructuring model has been studied, proposed, and applied. Among those models, power pool is more popular than others. This paper assumes the power pool market structure having competitive generation sector and a new method is presented to build bidding strategy in that market. The utilities participating in the market have the perfect information on their cost and price functions, but they don't know the strategy to be chosen by others. To define one's strategy as a vector, we make utility's cost/price function into discrete step function. An utility knows only his own strategy, so he estimates the other's strategy using stochastic methods. For considering these conditions, we introduce the Bayesian rules and noncooperative game theory concepts. Also additional assumptions are included for simplification of solving process. Each utility builds the strategy to maximize his own expected profit function using noncooperative Bayesian game. A numerical example is given in case study to show essential features of this approach.

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