• 제목/요약/키워드: priority level

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품질경영과 경쟁전략 (Quality Management and Competitive Strategy)

  • 오세진
    • 품질경영학회지
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    • 제25권2호
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    • pp.60-82
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    • 1997
  • The purpose of this study is to empirically examine the quality competence as a source of competitive advantages. The relationship between quality priority and competitive priority, and the relationship between quality competence and competitive capability are investigated using data collected from 114 manufacturing business units of 75 manufacturing companies. Several measures are used to characterize competitive strategy and value chain, and quality factors including conformance, reliability, durability, performance, and customization. The result indicates that the quality competence paired with competitive strategy positively influences the level of competitiveness, but management performances are not strongly correlated with quality competence.

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A Study on Service Quality Evaluation Model and Priority of Quality Factors in Customer Center

  • Park, Deuk
    • 한국컴퓨터정보학회논문지
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    • 제25권1호
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    • pp.159-165
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    • 2020
  • 고객센터 서비스품질에 대한 다양한 연구에도 불구하고, 평가모형에 대한 연구보다는 고객만족과 충성도와의 관계를 살펴본 논문들이 주를 이루고 있다. 이에 본 연구에서는 기존 연구들에서 다루어진 고객센터 서비스품질 요인들을 고찰하고, Brady and Cronin(2001)의 모형에 기초하여 고객센터 서비스품질을 측정하기 위한 위계적 모형을 개발하였다. 제1계층은 상호작용(과정)품질, 물리적환경(시스템)품질, 결과품질로 구성하였고, 제2계층은 친절성, 적극성, 전문성, 체계성, 편리성, 접근성, 정확성, 신속성, 신뢰성으로 구성하였다. 또한 개발된 위계적 모형을 바탕으로 고객센터 이용자들이 중요시하는 각 요인들의 우선순위를 AHP 기법을 적용하여 파악해 보았다. 연구결과 제1계층에서는 상호작용품질이 제2계층에서는 전문성, 친절성, 정확성이 우선순위에서 중요하게 나타났다. 이러한 연구는 고객센터 서비스품질에 대한 평가기준의 설정이나 실무에서 좀 더 중요하게 관리해야 되는 것이 무엇인지에 대한 지침이 될 수 있다.

진화알고리즘을 이용한 선취적 다목표 양면조립라인 밸런싱 (Two-Sided Assembly Line Balancing with Preemptive Multiple Goals Using an Evolutionary Algorithm)

  • 송원섭;김여근
    • 한국경영과학회지
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    • 제34권2호
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    • pp.101-111
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    • 2009
  • This paper considers two-sided assembly line balancing with preemptive multiple goals. In the problem, three goals are taken into account in the following priority order : minimizing the number of mated-stations, achieving the goal level of workload smoothness, and maximizing the work relatedness. An evolutionary algorithm is used to solve the multiple goal problems. A new structure is presented in the algorithm, which is helpful to searching the solution satisfying the goals in the order of the priority. The proper evolutionary components such as encoding and decoding method, evaluation scheme, and genetic operators, which are specific to the problem being solved, are designed in order to improve the algorithm's performance. The computational results show that the proposed algorithm is premising in the solution quality.

Priority Based Interface Selection for Overlaying Heterogeneous Networks

  • Chowdhury, Mostafa Zaman;Jang, Yeong-Min
    • 한국통신학회논문지
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    • 제35권7B호
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    • pp.1009-1017
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    • 2010
  • Offering of different attractive opportunities by different wireless technologies trends the convergence of heterogeneous networks for the future wireless communication system. To make a seamless handover among the heterogeneous networks, the optimization of the power consumption, and optimal selection of interface are the challenging issues. The access of multi interfaces simultaneously reduces the handover latency and data loss in heterogeneous handover. The mobile node (MN) maintains one interface connection while other interface is used for handover process. However, it causes much battery power consumption. In this paper we propose an efficient interface selection scheme including interface selection algorithms, interface selection procedures considering battery power consumption and user mobility with other existing parameters for overlaying networks. We also propose a priority based network selection scheme according to the service types. MN‘s battery power level, provision of QoS/QoE and our proposed priority parameters are considered as more important parameters for our interface selection algorithm. The performances of the proposed scheme are verified using numerical analysis.

AHP를 이용한 기계화분야 미래유망기술의 우선순위 설정 (Priority Setting for Future Core Technologies in Biosystems Engineering using the Analytic Hierarchy Process)

  • 이종인;김만수;조근태;김재한
    • Journal of Biosystems Engineering
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    • 제29권2호
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    • pp.187-194
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    • 2004
  • The study focused on setting priority among the future core technologies that were derived by Delphi in agricultural management & information using analytic hierarchy process(AHP). Items for setting priority were decided as ‘technology’, ‘market’, and ‘public concerns’by council. The future core technologies were divided into four parts by importance and R&D level. Technologies which consisted of upper two parts having higher importance were considered in the study. Questionnaires were given to 9 specialists in biosystems engineering. As the results, ‘market’ was decided as a most important item. The most important technologies were ‘Developing technology and system of post harvest processing for higher quality rice’ in group I, and ‘Developing sensor technology to evaluate quality and safety for agricultural products’ in group II.

목표계획법을 위한 진화알고리즘: 양면조립라인 밸런싱 문제에 적용 (An Evolutionary Algorithm for Goal Programming: Application to two-sided Assembly Line Balancing Problems)

  • 송원섭;김여근
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2008년도 추계학술대회 및 정기총회
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    • pp.191-196
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    • 2008
  • This paper presents an evolutionary algorithm for goal programming with preemptive priority. To do this, an evolutionary strategy is suggested which search for the solution satisfying the goals in the order of the priority. Two-sided assembly line balancing problems with multiple goals are used to validate the applicability of the algorithm. In the problems, three goals are considered in the following priority order: minimizing the number of mated-stations, achieving the goal level of workload smoothness, and maximizing the work relatedness. The proper evolutionary components such as encoding and decoding method, evaluation scheme, and genetic operators, which are specific to the problem being solved, are designed in order to improve the algorithm's performance. The computational result is reported.

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시스템적 접근에 의한 자동화컨테이너터미널 개발 과제 도출 (Finding Subjects for Automated Container Terminal Development by Systems Approach)

  • 박창호;노홍승;정희균
    • 한국항해항만학회:학술대회논문집
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    • 한국항해항만학회 1998년도 추계학술대회논문집:21세기에 대비한 지능형 통합항만관리
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    • pp.51-58
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    • 1998
  • This study is to define the Automated Container Terminal(ACT) and container terminal system. Also, we analyze the present condition of the container terminal system in Pusan port and its automation level by systems approach. And this paper aims at evaluating on the priority of R&D investment until the beginning of the second stage of New Pusan Port Project(2006). In this process we have considered 8 factors (cost, labor, area, time volume, reliability, safety, convenience) to analyze 6 subsystems. The priority order of R&D until target year by sub-systems is as follow : Cargo Handling System〉Transfer System〉Port Entry System〉Storage System(Distribution&Manufacturing System included)〉Inland Transport System〉Port Information System.

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조건부 자원 공유를 고려한 스케쥴링 알고리즘 (A scheduling algorithm for conditonal resources sharing consideration)

  • 인지호;정정화
    • 전자공학회논문지A
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    • 제33A권2호
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    • pp.196-204
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    • 1996
  • This paper presents a new scheduling algorithm, which is the most improtant subtask in the high level synthesis. The proposed algorithm performs scheduling in consideration of resource sharing concept based on characteristics of conditionsla bransches in the intermediate data structure. CDFG (control data flow graph) generated by a VHDL analyzer. This algorithm constructs a conditon graph based on time frame of each operation using both the ASAP and the ALAP scheduling algorithm. The conditon priority is obtained from the condition graph constructed from each conditional brance. The determined condition priority implies the sequential order of transforming the CDFG with conditonal branches into the CDFG without conditional branches. To minimize resource cost, the CDFG with conditional branches are transformed into the CDFG without conditonal brancehs according to the condition priority. Considering the data dependency, the hardware constraints, and the data execution time constraints, each operation in the transformed CDFG is assigned ot control steps. Such assigning of unscheduled operations into contorl steps implies the performance of the scheduling in the consecutive movement of operations. The effectiveness of this algorithm is hsown by the experiment for the benchmark circuits.

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중규모 도시 거주자의 주거선택요소 중요도 (A Study on the Priority of Residential Choice Element by Middle-size City Residents)

  • 조현주;박경옥
    • 한국주거학회:학술대회논문집
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    • 한국주거학회 2003년도 정기총회 및 추계학술대회
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    • pp.283-288
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    • 2003
  • This study has analyzed the environmental characteristics of Cheong-Ju city and the priority of residential choice elements by residents. The results of analysis are as follows. 1) The rate of housing supply in Cheong-ju city is low at 80.2%, concentrated on small sized apartments. Furthermore educational and traffic facilities are much insufficient. 2) While residential choice in Chong-ju is heavily characterised by educational surroundings, it is less affected by both economy such as housing prices, the value of investments and accessibility to public transportations, distance to working places. 3) It is affected by residents' general characters like the sell age, life cycle, education level, properties, home ownership, number of room and type of house they want.

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확률적 운전예비력 및 운전비단가 우선순위법에 의한 화력시스텝의 실제적인 기동- 정지계획 (An Efficient Priority Based Unit Commitment using the Unit Operation Costs and the Probabilistic Reserve Requirements)

  • 이봉용;심건보;김정훈
    • 대한전기학회논문지
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    • 제37권6호
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    • pp.331-338
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    • 1988
  • A simple algorithm is presented for solving the thermal unit commitment problem which is one of very important areas in economic operation of power systems. This algorithm is based on simple priority ordering by the unit operation cost and it is shown that the operation cost of chosen sets of generators is the minimum. The proposed method differs from the conventional priority-based formulations in that the unit operation are calculated in every load level. Further the poerating reserve requiements are satisfied by the newly derived analytical security function or the expectation of reserve. The proposed method is proven to be very simple, accurate and efficient in a sample system.

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