• Journal of the Korea Society of Computer and Information
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• v.27 no.12
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• pp.197-207
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• 2022

The Naval Combat System operates in multiple software components for efficient functional processing. Data transmission and reception between components is performed in real time using DDS(Data Distribution Service). Reliable Post-Analysis requires the collection of all DDS messages. However, Software workload and development costs increase because common functions for all messages must be developed directly. In the paper, We propose an improved Post-Analysis based on the Feature Model and a new development system using it. Functions for the modified message were applied as variable domains of the Feature Model. When Build Center updates Post-Analysis, it automatically processes all software tasks associated with Post-Analysis. The proposed development system simplified the overall work procedure, and work time was significantly reduced compared to the existing development system.

• Asia Marketing Journal
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• v.9 no.3
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• pp.75-115
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• 2007

This study investigated the effect of service provider's recovery effort and pre-failure customer-employee rapport on post-recovery consumer response such as satisfaction, purchase intention, and positive Word-of-Mouth communication. First, this study explored the interaction effect of recovery effort and customer-employee rapport on post-recovery consumer response. The result shows when the level of pre-failure customer-employee rapport is high, customer's positive responses decreased slightly even though they perceived low recovery effort. However, when the level of pre-failure customer-employee rapport is low, customer's responses were decreased considerably in case of low recovery effort. Second, this study examined 'service recovery paradox' which is post-recovery consumer's satisfaction is greater than the case of no service failure. The result shows recovery paradox was not supported in all samples regardless of the level of recovery effort and customer-employee rapport. Synthetically, customer-employee rapport took a buffering role in customer response after service failure although it's not the same as error-free state.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.7
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• pp.557-569
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• 2021

The study investigates the impact of strategic planning (SP) factors on service quality (SQ) in private universities (PUs) in Oman and how they fit together in the development of higher education institutions (HEIs). The reports of the Ministry of Higher Education (MoHE) in Oman revealed that the service quality in private universities is unsatisfactory. This study employs a quantitative method. Data were collected from a sample of 730 academics and administrators. Structural Equation Modeling (SEM) based on AMOS software was applied for data analysis. The results of the structural paths showed that, among the strategic planning factors, only environmental scanning and leadership had a direct significant impact on service quality. However, mission statement and participation had insignificant direct impact on service quality. The findings suggest that environmental scanning and leadership are critical factors in predicting service quality dimensions of private universities. The findings add to the body of knowledge particularly in the Omani context, which can be useful in the neighboring countries as well. The study combines two different popular models in addressing service quality. The study also clarified the importance of each factor of the strategic planning process, which give a comprehensive picture of the university.

• The Journal of Information Systems
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• v.28 no.4
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• pp.49-64
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• 2019

Purpose The purpose of this paper is to observe the relative priorities of importances among IT services for Smart tourism as well as the relative priorities of importances among ways for developing the IT Services. Design/methodology/approach AHP analysis model was designed with 3 layers in order to recognize the relative importances priorities of IT services and the ways developing the IT services in Smart tourism. The factors in the top layer consist of Pre-trip IT services, During-trip IT services and Post-trip IT services. The lower factors in second layer of the Pre-trip IT services consists of Tourism information search, Online reservation and Price comparison. The lower factors of the During-trip IT services consists of Context recognition, Virtual Reality and Drone Application. The lower factors of the Post-trip IT services consists of Interactive Sharing and Tagging. The factor of third layer, the ways of developing the IT services consist of Company leading, University leading and Industry-University Collaboration. The structural questionnaire based on the AHP analysis model was designed and used to survey experts in IT and tourism areas. The collected data by the question investigation was analyzed by AHP analysis technique. Findings The importance priority of During-trip IT service was highest among in the three type IT services of tourism life cycle. The importance priority of Price comparison service was highest among IT services for Pre-trip. The importance priority of the Context recognition service was highest among IT services for During-trip. The Interactive sharing service was highest among IT services for Post-trip. It would be confirmed for the IT service development ways of Company leading to be suitable for most of the It services, such as Tourism information search, Online reservation, Price comparison, Context recognition, Virtual reality, Drone application, Interactive sharing.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• v.2
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• pp.291-295
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• 2006

As GPS equipments improve, one can acquire GPS data easily in the field. However, to obtain precise and accurate coordinates, post processing is additionally required and the processing needs high degree of skills. Besides, it is very common that we can't operate processing software in the field because required system environment is usually not prepared. The aim of this study is the development of internet-based GPS data processing service. For post processing, we use GIPSY developed by JPL. It has many advantages such as precise point positioning, which enables a rapid determination of receiver positions. The developed service in this study proceeds as following orders by interlocking GIPSY and internet service on a Linux platform: Users upload raw data files on the internet, then GIPSY runs automatically and then the user get the result in the field. We use an Apache Web Server as a hosting program and PHP is used in coding web pages.

• The Transactions of the Korea Information Processing Society
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• v.7 no.6
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• pp.1795-1802
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• 2000

In this paper, we propose an effective Noraebang service algorithm using multicasting technology. The goal of this proposed Noraebang service is to reduce the load of server as well as network resources and to enhance the performance of MOD. The effective Noraebang service algorithm proposes the new method that stores the post-ordered reserve songs in client's buffer in the order of request, not through the network and server, after the completion of the service pre-ordered requested song. The number of channel required in Noraebang service which used this algorithm can be decreased greatly when many songs re reserved, and the post-ordered songs can be serviced at real time by using buffer. The simulation results of this algorithm are confirmed that the performance of the proposed effective Noraebang service system increased significantly.

• Journal of Korean Society for Quality Management
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• v.43 no.3
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• pp.397-408
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• 2015

Purpose: Express mail service(EMS) supplied by 'Korea POST'is an international postal service which brings letters, documents and parcels to a destination abroad in the fastest and safest way. This service is in a tough competition with global companies such as TNT, FedEx, DHL or UPS. To build an effective strategy for being competitive, an intensive study on EMS service quality should be accomplished from a customer's perspective. Methods: Kano model and improvement gap analysis are used to categorize and prioritize EMS service quality attributes. A 5-point Lickert scale is employed to apply the Kano model and improvement gap analysis. Each quality attribute can be classified as weak in comparison with competitors, critical for improvement, or potentially competitive. Results: Price, on-time delivery and delivery quality are to be kept as is; fast delivery, parking convenience and staff expertise can be potentially competitive; and the other attributes are considered to be critical for improvement. Conclusions: Fast reimbursement and proper compensation when shipping items are lost or damaged are to be improved with high priority. Efforts to secure fast delivery, parking convenience and staff expertise are needed to be competitive in the future.

• Korean Journal of Veterinary Research
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• v.40 no.4
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• pp.719-727
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• 2000

A study was conducted to determine the susceptibility of swine to Korean foot-and-mouth disease virus (FMDV; subtype O, isolated from Chungju province) in April, 2ooo. One holstein cow was inoculated intradermolingually with suspension of homogenized tissue from a Korean native cow naturally infected with Korean FMDY. Infected cow was housed with one susceptible cow and one susceptible pig (contact sentinels). Four additional susceptible pigs were housed in the same room but caged separately (non-contacted sentinels). The contacted pig and cow as well as non-contact pigs developed typical clinical signs after 2, 3, and 7 days post exposure, respectively. We compared neutralizing antibody from the animals to FMDV $O_1$ Lombardy, O Taiwan, $O_1$ Campos, and $O_1$ Manisa after 0, 4, 7, 10, 14, 21, 28 days post challenge and post-exposure. The highest viral neutralization titer could be interpreted that serotype O Korea (Chungju isolate) is antigenically more related to $O_1$ Manisa. In addition, immunohistochemistry was used to further characterize Korean FMDV from tissues of infected pigs. Korean FMDV antigen was observed in the tongue, hoof, esophagus, and tonsil tissues of sentinel pigs. These findings suggest that Korean FMD virus isolated from cattle can be rapidly transmitted to pigs both directly and indirectly contrast field observation in which only cattle were clinically ill.

• Review of Korea Contents Association
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• v.18 no.2
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• pp.18-23
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• 2020

• Archives of design research
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• v.17 no.1
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• pp.191-200
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• 2004

After the Industrialism, long-lasting issues about Post-Industrialism have closely been associated with our daily lives. The keyword of Post-Industrialism could be regarded as Immateriality, which is represented by service, Information and knowledge. In the Post-Industrial society, the major role of Post-Industrial design trend is a mediator to deliver the immateriality to users. Additionally, the maturity of technologies and product life cycle have leaded users to the design trend that is free from the technologies and functions of products. In this context, the most powerful trend of the Post-Industrial design could be "metaphor design" and "poetic dimension". The similarity of these two styles is situated in the romanticism -reflection of symbol and metaphor. However, the appearance of Apple's iMac in 1998, poetic dimension, which uses transparent plastic and colourful, pleasurable 'blobjects' has dominated the post-industrial design trend.