• 경영과학
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• 제34권2호
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• pp.1-14
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• 2017

Recently, despite the presence of a large number of people with disabilities, facilities and services for the disabled are insufficient in comparison with the advanced countries. Especially, unmanned facilities and devices are not available for disabled people without help. As interest in disabled people increased, the convenient facilities for the disabled person should be legally installed in the public places. Moreover, social consensus formation and technical approaches are being actively pursued. In this paper, we propose a five-step scenario to use an unmanned post office. Based on the proposed scenario, we present the method to improve the accessibility of the user interface of the unmanned facilities. And we present a plan for establishing the short- and medium-term service models. This plan is expected to be highly practicable because it reflects the current situations of Korea Post and analysis result of the domestic and oversea cases.

• 정보처리학회논문지D
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• 제14D권7호
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• pp.783-790
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• 2007

모바일 단말기에 무선 웹 서비스를 제공하는 과정에서 고려해야 할 사항은 이질적인 단말기의 하드웨어 환경이다. 이는 동일 모바일 웹 페이지라 할지라도 서비스되는 단말기의 종류 및 환경에 따라 동일 컨텐츠를 다르게 표현해야 하는 문제점을 갖는다. 즉 하나의 컨텐츠에 대해 여러 버전의 컨텐츠가 변환 및 생성되어야 하고 서버에 저장되어야 함을 내포한다. 따라서 서비스 측은 컨텐츠 변환에 따른 응답 시간 지연과 다중 버전의 컨텐츠를 저장하기 위한 서버의 용량을 고려해야 한다. 본 논문에서는 모바일 웹 컨텐츠를 서비스하는 과정에서 발생할 수 있는 응답시간을 분석하였고 이를 해결하기 위한 방법으로서 선 서비스 후 변환방법을 제안한다. 선 서비스 후 변환 방법(Pre-Service and Post Transcoding)은 모바일 단말기에 최적의 질적 서비스는 제공할 수 없더라고 응답시간을 줄이기 위하여 캐시 내에서 요청 단말기 상에 재생 가능한 컨텐츠를 우선적으로 서비스 한다. 그리고 추후 질적 서비스 및 좀 더 빠른 서비스를 제공하기 위하여 요청한 컨텐츠와 연관관계를 갖는 컨텐츠를 서비스 후 변환하는 방법이다. 본 논문은 실험을 통하여 제안한 각 방법들에 대한 성능을 비교 분석하여 그 결과를 기술하였다.

• 복식
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• 제64권3호
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• pp.13-31
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• 2014

This study attempts to analyze relational structures among service failure-related variables after the moderation of fairness in the beauty service industry with the following purposes: First, it aims to review and investigate service failure & service recovery strategies, non-switching intentions after recovery, revisit intention, the intent to provide word-of-mouth recommendations and previous studies on service failure and recovery in the beauty service industry. Second, it targets the analysis of the role of fairness as a variable that moderates relations between service recovery strategies and post-recovery satisfaction in the beauty service industry. For this, the following research method was used: This study has investigated the effect of service failure and its recovery strategies (behavioral recovery strategy, psychological recovery strategy, monetary recovery strategy) on customer satisfaction for beauty service users and used the Structural Equation Model (SEM) to further analyze and verify the effect of the satisfaction on post-satisfaction behavior (non-switching intention, repurchase intention and the intent to provide word-of-mouth recommendations). The SEM was divided into a measurement model and structural model to determine if the model is appropriate and estimate the parameters of the path coefficient. In addition, this study examined to see if fairness (procedural fairness, distributive fairness and interactive fairness) works as a moderating variable while the service recovery efforts affect customer satisfaction. Then, the role of service recovery strategies, targeted to satisfy the customers who were dissatisfied because of service failure, were investigated. In addition, its effect on post-satisfaction behavior was analyzed from the structural aspect, and the moderating role was examined as well. Then, the role of the service recovery strategy, which can be used to satisfy dissatisfied customers, was examined, and the effect of the satisfaction on customer behavior was analyzed from a structural perspective. In addition, the moderating role of fairness was tested. As a result, this study is significant in that it helps service providers formulate service recovery-related strategies.

• 한국항만경제학회지
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• 제30권4호
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• pp.1-28
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• 2014

본 연구는 2012년 여수세계박람회장의 사후활용에 대한 현재의 진행 사항과 국민들의 인식 정도를 살펴보고, 이에 따른 사후활용시설의 비시장가치를 추정하는 것을 목적으로 한다. 이를 위해 본 연구에서는 여수세계박람회장의 사후활용 조성 방향에 대해 살펴 본 후 현재 추진이 지연되고 있는 사후활용 추진 현황에 대해 검토해 보았다. 또한 일반 국민들이 여수세계박람회장 사후활용에 대한 인식도 조사를 위해 전국에서 900명의 표본을 선출하여 여수세계박람회장의 방문의사 등의 설문을 수행하였다. 그리고 이와 아울러 조건부가치측정법(CVM)을 이용하여 여수세계박람회장의 비시장가치를 추정하였다. 추정 결과 여수세계박람회장 사후활용시설은 연간 508억원, 5년간 총 2,171억원인 것으로 나타났다. 이러한 결과는 여수세계박람회장의 사후활용시설이 잠재적 가치가 매우 크며, 정부는 향후 추진방향의 설정이 이를 고려할 필요가 있다는 점을 암시하고 있다.

• 산업공학
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• 제16권4호
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• pp.411-420
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• 2003

This paper deals with how Korea Post establishes a nation wide network of the parcel warehouse & distribution centers(PWDC). The state-of-the-art of the parcel service business in Japan and U.S. are introduced for benchmarking purpose. Potential customers of the PWDC and their major goods are identified. Current major customers of the Korea Post were interviewed to figure out the potential demand of the PWDC service. Five-year volume estimation of the Korea Parcel Service(KPS) is presented based on the past 30-month B-C volume of the four major door-to-door delivery service companies in Korea. Yearly construction plan of the PWDCs is proposed; and the networking strategy of PWDC is discussed.

• Journal of Korean Neurosurgical Society
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• 제55권5호
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• pp.293-295
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• 2014

Post-traumatic cerebral infarction (PTCI) is a secondary insult which causes global cerebral hypoxia or hypoperfusion after traumatic brain injury, and carries a remarkable high mortality rate. PTCI is usually caused by blunt brain injury with gross hematoma and/or brain herniation. Herein, we present the case of a 91-year-old male who had sustained PTCI following a low-energy penetrating craniocerebral injury due to a nail without evidence of hematoma. The patient survived after a decompressive craniectomy, but permanent neurological damage occurred. This is the first case of profound PTCI following a low-energy penetrating craniocerebral nail injury and reminds clinicians of possibility this rare dreadful complication for care of head-injured patients.

• 보건의료산업학회지
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• 제12권1호
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• pp.137-147
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• 2018

Objectives : The purpose of this study was to identify the post-traumatic stress, social support, and depression of Vietnam veterans and the effects of post-traumatic stress and social support on depression. Methods : This study was carried out from June 2017 to September 2017 with the cooperation of the Korean Society of Veterans' Affairs and 250 Vietnamese veterans from D city were randomly sampled and collected. The collected data were used by SPSS 24.0 Statistics Program. Results : Social support was inversely correlated with post-traumatic stress (r=-.268, p<.001) and depression (r=-.333, p<.001), and post-traumatic stress and depression (r=.592, p<.001) were positively correlated. Post-traumatic stress and social support of veterans had a significant effect on depression, and post-traumatic stress and social support showed an explanatory power of 37.7% in depression. Conclusions : It is necessary to improve soldiers' mental health by mediating their post-traumatic stress and reducing their depression level by establishing a social support system.

• 한국간호교육학회지
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• 제2권
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• pp.7-19
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• 1996

The purpose of this study was to analysis the effect of service education that would improve the image of nursing as a qualified nurse. This study was designed one group pretest-posttest design. The sample was consisted of 274 nurses who was all of the nurses participated in the education of service. The education was provided during eight hours a day each group. The program of the education was devided eight sections and each section had it's own individual teacher. The member of each group was consisted of about twenty-five nurses. The questionnaire was developed by researchers and was applied two times just at the preeducation and two weeks after the education. The criteria of the developed questionnaire was consisted of two aspects, one was recognizant aspect of service and the other was behavioral aspect of service. The reliability of the questionnaire was Chronbach's $\alpha$=0.778. The questionnaire was exammed collected in the morning when the education of the service was started and two weeks after the education. The data were analyzed by descriptive statistics, paired T-test, Pearson's correlations. The result of the study are as follows : 1. There was a significant difference in the aspect of recognition of service between pre and post self-evaluation. 2. There was no significant difference in the aspect of behavior service between pre and post self-evaluation. 3. There was a significant difference in the aspect of total sense, score between pre & post self-evaluation. 4. There was a significant correlation between clinical experience and aspect of recognition of service. The positive correlation was shown in the longer clinical experience between nurse's role and service. But there was not a statistically significant correlation between clinical experience and aspect of behavior of service. Through the result it can be concluded that the education of service was needed to improve image of nursing as a practical and basic factor for the nurses, even though the education was not directly related to the nures's professional knowledge and skills.

• 여성건강간호학회지
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• 제5권2호
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• pp.222-229
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• 1999

These days, as the society has been in the trends of highly industrialized and the family has been downsized, there is remarkably increasing number of women who follow occupation. These changes have made it more difficult for the family to help post-partum mother, which had been performed in side of house. By the help of social believe that during at least 1 month after childbirth professional nursing program is indispensable for both maternity protection and physical-mental recuperation, now many post-partum care centers for post-partum mother have been in operation. Although these post-partum care center have in use for a long time, no study was performed before this study on the same subject. Data were analyzed using by SAS. The results of study are as follow : 1. The general features of the user of the post-partum care center. The predominant band of user's age is extended from 26 to 30. The users are mainly housewives and they are in higher level of incomes and educations. As for the feature of delivery methods, they performed the normal spontaneous vaginal delivery method by 58.0% and the Caesarean operation method by 42.0%. As for the sexuality for babies, 59.3% of infants are male, and 40.7% are female. The highest delivery order of users is first and admission after 1-3days delivery is highest. 2. The results for the investigation into the actual condition of the post-partum care center are as follow : About the main reason for entrance of the post-partum care center was found to be the needs for the better nursing programs for recuperation after childbirth. This demands are also supported by their husbands. The average length of stay in the post-partum care center is 17.6 days and the besides promised expense ; powdered milk, milk-suckers, disposable dippers, skin cares, body shape cares, entrophics, injections. The post-partum have private rooms for mother and infants. Over the half of average expense is 229 million won. They are paying accessory fees the post-partum care center have similar step organization : the nurses, the skin carers, the cleaners. Mostly both ways of feeding powdered milk and breast feeding are in use, and mother's milk is preserved in the night time to be given to infant by nurse in charge. 3. The results of the investigation on users' nursing demand to the post-partum care center and satisfaction are as follow : The ranking order of nursing demand of mothers who used the is that ; infant care demands, environmental demands, emotional and mental care demands, education and training demands. As much as 70% of the respondents have dissatisfaction in nursing program, The ranking order of service satisfaction of mothers who used appears to be higher following order ; satisfaction in infant care demand, satisfaction in physical nursing demand, satisfaction in emotional and mental nursing demand, satisfaction in education and training demand, satisfaction in environment nursing demand. The results of pearson correlation. between nursing demand and service satisfaction of mothers who used are found to be relative noticeable in the level of 0.05. only infant care. The 61.7% of the women who used the post-partum care center. are responding that they will reuse the same post-partum care center again.

• 한국HCI학회:학술대회논문집
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• 한국HCI학회 2009년도 학술대회
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• pp.232-239
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• 2009

Emerging social networking services provide a new paradigm for human-to-human communication. However, these services are centralized and managed by single service provider. In this paper, we propose MicroPost, a decentralized event notification service architecture for social applications based on publish/subscribe model. In our design space, event brokers are structured as an overlay network which provides the substrate of distributed peer-to-peer lookup service for storing and retrieving subscriptions with hashed keys. Event clients interact with event brokers to publish or subscribe social messages over the wide-area network. Using XML standards, we present an efficient algorithm to forward events for rendezvous-based matching in this paper. In our design space, the cost of routing is O(${\omega}log_kN$), where N is the number of event brokers, ${\omega}$ is the number of meta-data obtained from event messages, and k is a constant, which is selected by our design, to divide the identifier space and to conquer the lookup of given key. Consequently, what we achieved is an asynchronous social messaging service architecture which is decentralized, efficient, scalable, and flexible.