• 제목/요약/키워드: positive response

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The Relationship between scuba diving participant's selective attribute, emotional response, and empirical value

  • Lee, Yoo-Chan;Jung, Sang-Ok
    • International Journal of Internet, Broadcasting and Communication
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    • 제13권3호
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    • pp.84-91
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    • 2021
  • The purpose of this study is to investigate the structural relationship between resort selection attributes, emotional responses, and empirical values of scuba diving participants. The general population who enjoys scuba diving in Korea was selected as the population. Using the convenience sampling method, 553 of the 600 questionnaire samples were extracted as the final valid sample. For data processing, frequency analysis, exploratory factor analysis, and Cronbach's α test were performed using SPSS 23, and confirmatory factor analysis and structural equation model analysis were performed with AMOS 18. The results are as follows: First, among the sub-factors of selection attributes, equipment, facility environment, and diving point showed a positive effect on emotional response, but staff service did not have any significant effect. Second, the emotional response positively affected by the selection attribute showed a positive effect on all factors of service excellence, consumer utility, fun value, and aesthetic value of empirical value. Therefore, scuba diving resort managers must recognize the importance of equipment, facility environment, and diving point among these selection attributes of customers. And to satisfy the customer needs the resort must accurately identify the needs for diving equipment, facility environment and diving point. Various methods for this should be explored through the needs of the identified customers, and efforts should be made to provide safe equipment, comfortable facilities, and various diving points.

Corporate Strategies for Responding to Negative Comments on Restaurant Pages on Facebook

  • Song, Ja-Hyun;Kim, Hyun-Jung
    • 한국조리학회지
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    • 제22권6호
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    • pp.61-70
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    • 2016
  • The purpose of this study is to identify the effects of a company's response strategies (response type, communication style, and response sincerity) on customer's brand attitude and purchase intentions. A fictional Facebook fan page containing 6 separate scenarios was developed based on actual customer reviews and company responses observed on Facebook restaurant fan pages. Participants were recruited from Amazon's Mechanical Turk (MTurk). A total of 202 responses were obtained; 185 responses were analyzed after deleting insufficient responses. The results of MANOVA found that an accommodative response leads customers to have a more favorable attitude towards a brand and have stronger purchasing intentions. In addition, customers who perceive the company's response to a negative review as sincere are more likely to have a positive brand attitude and purchasing intentions, as compared to those who perceive it as either insincere or neutral.

치과대학생 및 전공 에 있어서 B형간염면항원의 발현빈도에 관한 연구 (A Study on the Occurence Rate of HBsAg in a Dental School Population)

  • 이건복;정성창
    • Journal of Oral Medicine and Pain
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    • 제7권1호
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    • pp.66-70
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    • 1982
  • Medical personnek are one of several groups that have been reported to have a high incidence of hepatiris B. It is also thought that the occurrence rate of hepatitis B surface antigen(HBsAg), aserologic marker for hepatitis B virus(HBV), is expected to be high in the dental personnel who are frequently exposed to the blood and saliva of the patients. Although many studies have been done to determine the HBsAg status of virus groups, limited investigations have been performed on dental personnel, especially in this country. The main purpose of this study was to identify HBsAg positivity among dental students, interns, and residents who would be expected to be a high risk group of hepatitis B infection. Screening test for HBsAg of a dental school population was performed by indirect hemagglutination(IHA)in 1982. The results were as follows : 1. Thirty four out of a total 362 persons(9.4%)tested in the study had positive response for HBsAg in their serum samples. 2. Twenty seven out of 320 dental students(8.4%)had positive for HBsAg, and in Senior class 12 out of 82 dental students (14.6%)had positive response that was the highest incidence among dental students group. 3. Seven out of 42 interns and residents(16.7%)had positive for HBsAg, and it was the highest incidence in this dental school population.

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The Effect of Service Quality of Convenience Stores on Customer Loyalty Through the Emotional Response of Customers - Focusing on GS Convenience Stores-

  • Yeong-Ae, Ku
    • International Journal of Internet, Broadcasting and Communication
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    • 제15권1호
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    • pp.40-55
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    • 2023
  • Currently, convenience stores, which are naturally located within a 1-minute walk, are easily accessible, so customers can easily purchase the items they need, and now they are indispensable places for people. In line with modern society that focuses on buying and selling goods quickly and easily, such as 'convenience' and 'quickness', convenience stores also have been changing by marketing such as home-delivery service and storage of fresh products, not just simply selling goods. In addition, by utilizing application software, we can use everything with one smartphone that we use a lot, in order to provide reservation delivery, pickup, and subscription services. In this study, we conducted experiments focusing on the factors of convenience store service quality and users using convenience stores, and examined how these experiments affect behavioral intentions of customers through their emotional responses. As a result, it was confirmed that empathy had a positive (+) effect on the pleasure of customers, and reliability had a negative (-) effect on arousal. In addition, it was found that empathy had a positive (+) effect on arousal, and responsiveness and empathy had a positive (+) effect on dominance. Finally, it was found that pleasure and dominance had a positive (+) effect on the loyalty of customers. In this study, we intend to provide basic data on existing or future convenience stores.

Meta-analysis of Excision Repair Cross-complementation Group 1 (ERCC1) Association with Response to Platinum-based Chemotherapy in Ovarian Cancer

  • Li, Feng-Ying;Ren, Xiao-Bin;Xie, Xin-You;Zhang, Jun
    • Asian Pacific Journal of Cancer Prevention
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    • 제14권12호
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    • pp.7203-7206
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    • 2013
  • Recent studies suggested that the ovarian cancers with negative excision repair cross-complementation group 1 enzyme (ERCC1) expression have a better response to platinum-based chemotherapy than those with positive ERCC1 expression. The objective of this study was to evaluate whether ERCC1 expression is associated with response to platinum-based chemotherapy in ovarian cancers. MEDLINE, PubMed, Web of Science and CNKI databases were used for searching studies relating to ERCC1 protein expression and response to platinum-based chemotherapy in ovarian cancers. Statistical analysis was based on the method for a fixed effects meta-analysis. Pooled odds ratios (ORs) with 95% confidence intervals for ERCC1 protein expression and response to platinum-based chemotherapy were generated. Publication bias was investigated with Begg's test. Five studies involving 306 patients with ovarian cancer were included. Compared to patients with positive ERCC1 expression, those with negative ERCC1 expression had a better response to platinum-based chemotherapy. The pooled OR was 5.264 (95% CI: 2.928-9.464, P < 0.001) and publication bias was not found (P = 0.904). The result was similar in both in Asians and Caucasians (P < 0.001 and P = 0.028, respectively). ERCC1 protein expression status is significantly associated with response to platinum-based chemotherapy in ovarian cancers.

고급 한국음식 레스토랑의 서비스 품질, 고객의 감정적 반응 및 재방문의도와의 인과관계 연구 (A Study on the Effects of Perceived Service Quality in Upscale Korean Restaurants upon Customer's Feeling Response and Revisit Intent)

  • 정효선;윤혜현
    • 한국식품조리과학회지
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    • 제26권2호
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    • pp.129-137
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    • 2010
  • The purposes of this study were to understand the influence of perceived service quality in upscale Korean restaurants on a customer's feeling response and revisit intent, and to empirically analyze whether a customer's feeling response plays a mediating role between the service quality and revisit intent. Based on a total 303 samples obtained from the empirical research, this study reviewed the reliability and fitness of the research model and verified a total of 2 hypotheses using the Amos program. The hypothesized relationships in the model were tested simultaneously by using a structural equation model(SEM). The proposed model provided an adequate fit to the data, ${\chi^2}_{(df=263)}=557.397$, CMIN/df 2.119, RMR .09, GFI .88, AGFI .86, NFI .94, CFI .97, RMSEA .06. The major results of this study can be outlined as follows: Price & value($\beta=.40$), food quality($\beta=.26$) and atmosphere($\beta=.15$) had a significant positive effect on the customer's feeling response, and the customer's feeling response($\beta=.65$) had a significant positive effect on revisit intent. In addition, the effect of the perceived service quality in upscale Korean restaurants on revisit intent was found to be partially mediated by the customer's feeling response. Limitations and future research directions are also discussed.

The Effects of Customer-appraised Physical Attractiveness of Employees on Emotional Response and Customer Satisfaction in Casual Dining Restaurants: Focused on University and Graduate Students in Seoul

  • Jung, Hyo-Sun;Yoon, Hye-Hyun
    • 한국조리학회지
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    • 제17권5호
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    • pp.167-183
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    • 2011
  • 본 연구에서는 대학생 및 대학원생을 대상으로 패밀리레스토랑의 서비스 상황에서 지각된 직원의 신체적 매력도가 감정적 반응 및 고객만족도에 미치는 영향을 고찰하였으며, 이러한 인과관계에서 감정적 반응의 매개역할을 추가적으로 검증하였다. 패밀리레스토랑에서의 서비스 상황에 대한 시나리오 설문을 통해 총 249명의 대학생으로부터 자료를 수집하였다. 분석 결과, 고객에게 인지된 직원의 신체적 매력도는 감정적 반응(${\alpha}_{11}$=.624)과 고객만족도(${\alpha}_{21}$=.495)에 유의한 정(+)의 영향을 주는 것으로 나타났으며, 감정적 반응은 고객만족도(${\beta}_{21}$=.312)에도 유의한 정(+)의 영향을 주는 것으로 조사되었다. 또한 직원의 신체적 매력도가 고객만족도에 미치는 영향은 감정적 반응에 의해 부분적으로 매개되는 것으로 나타났다.

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ON THE DYNAMICS OF PREDATOR-PREY MODELS WITH IVLEV'S FUNCTIONAL RESPONSE

  • RYU, KIMUN
    • 충청수학회지
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    • 제28권3호
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    • pp.465-472
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    • 2015
  • In this paper, we study the existence and the stability of equilibria of predator-prey models with Ivlev's functional response. We give a simple proof for the uniqueness of limit cycles of the predator-prey system. The existence and the stability at the origin and a boundary equilibrium point(including the positive equilibrium point) are also investigated.

CONVERGENCE PROPERTIES OF PREDATOR-PREY SYSTEMS WITH FUNCTIONAL RESPONSE

  • Shim, Seong-A
    • 호남수학학술지
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    • 제30권3호
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    • pp.411-423
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    • 2008
  • In the field of population dynamics and chemical reaction the possibility or the existence of spatially and temporally nonhomogeneous solutions is a very important problem. For last 50 years or so there have been many results on the pattern formation of chemical reaction systems studying reaction systems with or without diffusions to explain instabilities and nonhomogeneous states arising in biological situations. In this paper we study time-dependent properties of a predator-prey system with functional response and give sufficient conditions that guarantee the existence of stable limit cycles.

아파트 거주자의 안전의식이 화재대응성과에 미치는 영향 : 관리사무소의 관리역량 조절효과를 중심으로 (Effect of Apartment Residents' Safety Awareness on Fire Response Performance: Focusing on the Moderating Effect of Control Offices' Control Competence)

  • 김종남;공하성
    • 문화기술의 융합
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    • 제6권1호
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    • pp.43-53
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    • 2020
  • 이 연구에서 우리는 아파트 세대 내에 화재발생 시 대피요령에 따른 화재의 불안요인을 낮추며 관리사무소의 관리역량이 안전의식 및 화재대응에 미치는 영향력에 대한 조절효과를 분석하였다. 연구결과는 첫째, 아파트 거주자의 안전의식 및 관리주체의 인식이 화재대응성과에 정(+)의 영향을 미치는 것으로 나타났다. 이는 아파트 거주자의 안전의식 및 관리주체의 인식수준이 높을수록 화재대응성과도 높아짐을 알 수 있다. 둘째, 관리사무소의 관리역량 수준이 높을수록 안전의식 및 관리주체의 인식이 화재대응성과에 정(+)의 영향을 미치는 것으로 나타났다. 이러한 결과는 관리사무소장의 리더십이 높을수록 아파트 거주자의 주거만족도도 높은 경향을 보이고 거주자와의 소통하는 자세가 높을수록 화재대응성과에도 긍정적인 영향이 있음을 의미한다. 마지막으로, 관리사무소 관리역량은 아파트거주자의 안전의식 및 관리주체의 인식수준이 화재대응성과에 미치는 영향을 조절하는 효과가 있는 것으로 분석되었다. 이러한 결과는 모형의 R2 값의 변화량이 1단계보다 2단계가 증가하였고 3단계에서는 조절변수의 상호작용 항을 추가함에 따라 단계적으로 증가하였다. 따라서 조절변수인 관리사무소 관리역량은 아파트거주자의 안전의식 및 관리주체의 인식수준이 화재대응성과에 미치는 영향을 조절하는 효과가 있는 것으로 분석되었다.