• 한국항공운항학회지
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• 제25권1호
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• pp.11-22
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• 2017

Aviation/tourism industry has a unique characteristic of high inter-dependance between customer and service-provider. It is the mental condition of service-provider that could influence on the attitude of the service-provider. Thus, it is important to manage the mental condition of the service employees to enhance a company's financial performance. This paper tries to analyze the combined model of both policy acceptance and service profit chain(SPC) models. First, service policy acceptance model tells how the service policy acceptance, which consists of policy compliance, trust, participation and policy failure, would influence on SPC model. According to empirical research, it was found that both the employees' policy compliance and the policy trust have a positive significant impact on their participation on service policy. In the policy acceptance model, the employee's voluntary participation based on their trust and compliance of the policy was proven to have a positive effect on increasing job satisfaction and customer orientation. Regarding SPC model, their participation in the policy had the strongest impact among variables on customer orientation. Such results implies the employees' participation on the policy could become the starting point to enhance the customer value.

• 산업경영시스템학회지
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• 제38권2호
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• pp.91-100
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• 2015

In this study, we propose an efficient two-phase heuristic policy, called an acceptance tolerance control policy, for Infrastructure as a Service (IaaS) cloud services that considers both the service provider and customer in terms of profit and satisfaction, respectively. Each time an IaaS cloud service is requested, this policy determines whether the service is accepted or rejected by calculating the potential for realizing the two performance objectives. Moreover, it uses acceptance tolerance to identify the possibility for error with the chosen decision while compensating for both future fluctuations in customer demand and error possibilities based on past decisions. We conducted a numerical experiment to verify the performance of the proposed policy using several actual IaaS cloud service specifications and comparing it with other heuristics.

• Nuclear Engineering and Technology
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• 제49권5호
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• pp.1090-1094
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• 2017

The determinants of the public's nuclear power acceptance have received considerable attention as decisive factors regarding nuclear power policy. However, the contingency of the relative importance of different determinants has been less explored. Building on the literature of psychological distance between the individual and the object, the present study demonstrates that the relative effects of different types of perceived risks regarding nuclear power generation differ across acceptance targets. Using a sample of Korea, our results show that, regarding national acceptance of nuclear power generation, perceived risk from nuclear power plants exerts a stronger negative effect than that from radioactive waste management; however, the latter exerts a stronger negative effect than the former on local acceptance of a nuclear power plant. This finding provides implications for efficient public communication strategy to raise nuclear power acceptance.

• KDI Journal of Economic Policy
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• 제45권2호
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• pp.1-20
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• 2023

Carbon pricing is in the spotlight as an economically efficient policy to limit global warming and reduce greenhouse gas emissions. We examine how policymakers can improve social acceptance of a carbon tax, which is the main obstacle in implementing the policy. We conduct a survey experiment to analyze this topic and adopt two different interventions focusing on the use of revenue from a carbon tax and types of information to be provided. Regarding revenue use, we consider 1) tax reductions, 2) lump-sum transfers, and 3) green project investments. For information types, we focus on 1) the economic value of a carbon tax, and 2) the environmental value of a carbon tax. We find that lump-sum transfers have negative impacts on social acceptance of a carbon tax. For those who perceive climate change as a serious issue, moreover, both lump-sum transfers and tax reductions have negative impacts on acceptability. Regardless of the type of information provided, on the other hand, the social acceptance of a carbon tax is increased after the provision of information. Furthermore, the impact of information provision on the social acceptance interacts with the revenue use impacts. When the revenue use and the type of information are consistent with the aim of the policy, the effects of these strategies can be amplified.

• 한국시스템다이내믹스연구
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• 제10권2호
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• pp.29-52
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• 2009

This paper reveals the conceptual relation between High Level Radioactive Waste Repository Site(HLRWR) and Policy Acceptance of Local Residents thorough the Causal Loop Diagram. The Resident's policy acceptance depends on the perceived risk of that facility. To reduce the risks, government has to prepare the schemes of the total supporting program including cash and the local development programs.

• 국제지역연구
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• 제16권3호
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• pp.345-366
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• 2012

오늘날 전 세계는 급속하게 진행되는 글로벌화(globalization), 지역화(localism)의 영향으로 인해 다문화사회가 일반화되었고 한국도 국제화 세계화로 말미암아 국가적 인적교류와 저출산 고령화로 인한 외국 인력의 수요증대로 140여만 명의 다문화시대에 도래해 있다. 본 연구는 다문화인을 대상으로 한국의 다문화정책 정향성과 다문화 수용성 간의 관련성에 대해 분석하였다. 이러한 분석을 통해 다문화인들이 한국생활 부적응 변수요인을 발견함으로써 일반인과의 사회통합에 도움이 될 현실적인 정책적 제안을 하고자 함에 목적을 두고자 한다. 국내에 이주해 있는 250명의 다문화인들을 대상으로 실증분석을 수행함과 동시에 다문화인들을 남녀로 구분하여 분석을 실시함으로써 다문화수용성에 남녀의 문화적 차이가 있는지에 대해서도 살펴보았다. 연구결과 첫째, 다문화인의 동화의 다문화정책 정향성은 관계능력, 개방성, 공감과 같은 다문화 수용성에 유의한 정의 영향을 미쳤다. 둘째, 다문화인의 다문화주의의 다문화정책 정향성은 개방성, 공감과 같은 다문화 수용성에 유의한 정의 영향을 미쳤다. 셋째, 다문화인의 차별적 배제의 다문화정책 정향성은 개방성과 같은 다문화 수용성에 유의한 정의 영향을 미쳤다.

• STI Policy Review
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• 제4권2호
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• pp.136-158
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• 2013

This study identifies the structural determinants of the social acceptance of genetically modified (GM) foods across European countries. Toward this end, we suggest an integrated theoretical model to explain the social acceptance of GM foods by including both perception factors (perceived benefit, perceived risk, feelings, trust, and knowledge) and value factors (ethical concerns, science optimism, religiosity, and ideology). This model is then tested by analyzing survey data collected from 18,634 Europeans in 32 countries. The results indicate that first, not only perception factors but also value factors significantly contribute to explaining the acceptance of GM foods. Second, perceived benefits, perceived risk, feelings, and ethical concerns tend to be the four biggest determinants for acceptance. Third, this two-factor model could be generalized even with variation across countries. Finally, ethical concerns and scientific optimism play a moderating role between predictors and outcomes in the acceptance of GM foods.

• 대한토목학회논문집
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• 제41권5호
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• pp.559-569
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• 2021

본 연구에서는 구조방정식모형을 활용하여 안전속도 5030 정책수용도에 영향을 미치는 도로서비스 항목을 평가할 수 있는 정책수용도 평가모형을 개발하였다. 그 결과, 정책수용도에 대한 영향관계는 운전자 집단에서 이동성(0.411), 경제성(0.217), 안전성(0.181), 환경성(0.089)의 만족도 순이고, 비운전자 집단에서 안전성(0.466), 이동성(0.223), 환경성(0.194), 경제성(0.111)의 만족도 순으로 나타났다. 이상의 결과에서 알 수 있듯이 안전속도 5030 정책수용도 제고를 위해서는 도로 이용자별 특성에 따라 서비스 제공이 차별화 될 필요가 있다. 즉 운전자 집단이 주로 이용하는 위계가 높은 도로에 대해 이동성을 높이고, 비운전자 집단이 주로 이용하는 위계가 낮은 도로에 대해 안전성을 강화하는 등의 방안마련이 필요함을 말해주고 있다. 따라서 본 연구에서 제시한 안전속도 5030 정책의 수용도 평가 모형은 기존의 정책 평가지표인 교통사고 및 통행시간 등에서 벗어나 이용자들의 정성적인 평가를 반영하고 있어 안전속도 5030 정책 활성화의 기초자료로 활용될 수 있을 것이다.

• 한국IT서비스학회지
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• 제11권2호
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• pp.93-106
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• 2012

Recently, a Game Shut-down policy, partially limiting the time for the use of online game service, has been implemented in order to protect the youth from the excessive use of games by limiting their access to games in the late hours, based on the serious side effects of online games on the youth. However, the effectiveness of a Game Shut-down policy becomes a social issue. Thus, this study aims to investigate the alternative policies through the levels of the communications suggested by the theory of excellence, for the successful implementation of the policy. As a result of the study, the government and students, the recipient of those policies, need to strengthen their two-way communication in respect of the Game Shut-down policy, breaking from the existing views on the perception. The problem is that the current government's way of the communication for the Game Shut-down policy is one-way and it is aiming at achieving the objectives only. Thus, the communication in this manner will cause the side effect. 'the opportunistic violation of the system in the future', even if the students seemingly accept the system. Two-way communication will enhance the motivation for the voluntary acceptance of the system and lower the motivation for the opportunistic violation of the system. Thus, the government needs to strengthen two-way communication in the future.

• 재활복지
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• 제22권3호
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• pp.145-168
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• 2018

본 연구는 장애수용이 정책신뢰도를 매개로 삶의 만족에 미치는 영향을 검증하고, 이 관계가 장애유형에 따라 집단 간 차이가 있는지 살펴보고자 하였다. 이를 위하여 한국장애인고용공단이 2017년 실시한 장애인고용패널조사 2차웨이브 2차년도 원자료를 활용하였다. 응답자 중 신체외부장애인 2,378명과 정신적장애인 571명의 자료를 추출하여 분석하였다. 분석방법은 매개효과 검증 및 집단 간 차이 검증을 위해 구조방정식모형을 활용하였다. 연구결과는 다음과 같다. 첫째, 장애인의 장애수용은 정책신뢰도를 매개로 삶의 만족에 영향을 미치는 것으로 나타났으며, 부분매개효과가 검증되었다. 둘째, 신체외부장애인과 정신적장애인 두 집단 모두 장애수용과 정책신뢰도가 삶의 만족 예측요인이었다. 셋째, 신체외부장애인과 정신적장애인 두 집단 간의 경로계수에 차이가 확인되었다. 본 연구결과를 토대로 장애인의 삶의 만족 향상을 위한 실천방안에 대해 논의하였다.