• 경영과학
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• 제16권2호
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• pp.109-123
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• 1999

We have recognized that an organization should be viewed from a multifaceted perspective necessitating a sophisticated analytical and systematic approach to monitor and improve organizational performance. Although some performance measurement systems have been proposed and are currently being used in many organizations, no performance measurement system has presented a mechanism for integrating all of the information of performance measures in a way that considers relationships between them. This paper introduces the implementation of the performance information integration method(PIIM) which synthesizes all useful information of performance measures with consideration of the relationship and generates a single, global, organizational performance score. The PIIM was empirically validated by implementing in one of missouri Veterans Homes.

• 품질경영학회지
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• 제27권2호
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• pp.163-182
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• 1999

Performance measurement is increasingly becoming a vital issue for promoting quality management within an organization. This research proposes a new performance measurement approach, called the Hierarchically Associated Performance Measurement, for the organizations which emphasize long term quality th겨st through a balanced interface between the quality efforts of various units. The proposed approach is unique in that it considers relationships between internal quality activities and national quality award criteria and that it identifies and utilizes the quality responsibilities of functional units in order to encompass organizational roles in the evaluation process. The approach is illustrated via a numerical evaluation of a fictitious organization.

• 국제학술발표논문집
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• The 3th International Conference on Construction Engineering and Project Management
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• pp.1479-1484
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• 2009

It is commonly recognized to need performance management for successful construction project. PPC measurement of Last Planner System is one of construction project measurement method. PPC measurement is quantitatively assessment to go through construction, and that is not completely to be trusted when compare a project with another or an individual case work with another in same project. According to, purpose of this study is comparison indicator establishment that compare project with another or an individual case work with another it is not use PPC measurement for quantitatively assessment to go through construction. The procedure of this study is derive of the point at issue of existing PPC measurement for a aim PPC measurement in this study expenditure and select weight about that and it is applied to actually construction.

• International Journal of Quality Innovation
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• 제9권2호
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• pp.11-30
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• 2008

The purpose of this study is to develop BSC model of social enterprise. Performance analysis tool of BSC have been brought over from the business world, designed and created from the perspectives of profit-based businesses. The BSC is a strategic performance measurement and management tool designed for the private sector acting as a communication/information and learning system, to measure 'where we are now' and 'where to aim for next'. It prescribes a plan for translating 'vision' and 'strategy' into concrete action across four perspectives at different stages, depending on the business. These perspectives are 'financial', 'customer', 'internal processes' and 'learning and growth', each of which is connected by cause-and-effect relationships that reflect the firm's strategy. Social aims of social enterprise are to accomplish desired outcomes which are to employ vulnerable people and to provide social services. The measurement factors of financial perspective are stable funding, efficiency of budgeting, stakeholders' financial supports, and trade profit. The measurement factors of customer perspective are government, social service users, employees, local communities, sup plier, social activity company, and partnership with external organizations. The measurement factors of internal process perspective are organizational culture, organizational structure/management, internal/external communication, quality of products and services, information sharing. The measurement factors of learning and growth perspective are training and development, management participation, knowledge sharing, leadership of CEO and manager, and learning culture.

• 한국항해항만학회지
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• 제32권2호
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• pp.141-148
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• 2008

This paper is structured into three main parts and a conclusion. The main section provide definitions of efficiency, effectiveness and performance in terms of the distribution channel, followed by a review of related performance measurement, before discussing difficulties of measurement. According to the theoretical approach, it appears that key theroretical issues are centered around customer service, logistics excellence, time compression, the use of IT, and a move towards integrated logistics. The empirical approach shows that in the past, various financial performance indicators were regarded as relevant management information. However, today, management needs additional performance indicators. Therefore, external assessments of effectiveness must be performed to measure customers' satisfaction with the physical flow of product through the distribution channel network. So, what is needed is to take previous normative and explorative research and progress through a framework by developing valid measures of distribution channel's effectiveness and efficiency, and identifying research methodologies suited to the data collection requirements.

• 유통과학연구
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• 제10권11호
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• pp.11-20
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• 2012

Purpose - This study attempts to measure the management performance of a food manufacturer using the BSC as one of the main business management techniques used to achieve the vision of a corporation. Research design, data, methodology - The measurement of business performance of a Japanese food manufacturer was conducted from four perspectives of BSC. Matsui (2005) developed the 'Cross-analysis chart'. Results - First, there were many cases where a minor wastage of raw materials was related to increasing costs. Second, the food manufacturer should try to recover the investment cost through significantly increasing the rate of the facility's operations. Third, reducing personnel expenses could be an important issue in labor-intensive manufacturing. Fourth, customer management was very important in the food manufacturing business. Finally, the food manufacturer should actively consider proposals influencing the food culture to secure high profits in the future. Conclusions - There were many limitations in applying these results to Korean food manufacturers, as this study applied to and analyzed the results in the context of the Japanese food manufacturer.

• 한국건축시공학회:학술대회논문집
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• 한국건축시공학회 2011년도 춘계 학술논문 발표대회 1부
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• pp.159-162
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• 2011

The goal setting and performance measurement is essential tool for performance management. If appropriate goal setting and performance measurement is not done, problems may arise in the management. Therefore, in order to improve the efficiency of building production that management is essential. In addition, the construction project objectives established at the planning phase give considerable influence on the success of the construction project. Therefore, objective of this paper is to suggest the necessity of performance goal setting phase. This paper analyzes problems of goal setting phase and suggests the way to improve about problems.

• 한국군사과학기술학회지
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• 제13권4호
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• pp.612-618
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• 2010

In order to successfully manage of the state-of-the-art weapon system R&D program which are under the limited budget and schedule but also has a high level of technical risks, it is gaining weights to use such a scientific program management tool as TPM. Therefore, the purpose of this research is to review the concept of the TPM and its relation among MOE, MOP and TPM, and introduce an application method of TPM mainly focusing on helicopter development program. It has the organized structure, detailed procedure and 282 parameters for performance management through the TPM.

• 국제학술발표논문집
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• The 3th International Conference on Construction Engineering and Project Management
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• pp.1324-1327
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• 2009

Social infrastructure is the basis of public welfare and should be recognized and managed as important assets. Bridge is one of the most important infrastructures to be managed systematically because the impact of the failure is critical. It is essential to monitor the performance of bridges in order to manage them as an asset. But current analytical methods such as predictive modeling and structural analysis are very complicated and difficult to use in practice. To apply these methods, structural and material condition data collection should be performed in each element of bridge. But it is difficult to collect these detailed data in large numbers and various kinds of bridges. Therefore, it is necessary to collect data of major measurement items and predict the life of bridges roughly with advanced information technologies. When certain measurement items reach predefined limits in the monitoring bridges, precise performance measurement will be done by detailed site measurement. This paper describes the selection of major measurement items that can represent the tendency of bridge life and introduces automated bridge data collection test-bed using wireless sensor network technology. The following will be major parts of this paper: 1) Examining the features of conventional bridge management system and data collection method 2) Mileage concept as a bridge life indicator and measuring method of the indicator 3) Test-bed of automated and real-time based bridge life indicator monitoring system using wireless sensor network

• 품질경영학회지
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• 제43권4호
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• pp.589-606
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• 2015

Purpose: In developing new products, reducing performance variation is important for competitiveness factors such as quality, cost, and delivery. This paper aims at evaluating three performance variations; measurement, performance evaluation, and manufacturing variations, and then improving product and process design, focused on paper helicopter making case study. Methods: For measurement system analysis, gage R&R (repeatability and reproducibility), linearity, stability are evaluated. Since gage R&R are not satisfactory, the measurement system is improved by adopting voice memos application of iPhone and providing standard measurement procedure. To evaluate performance variation, product deterioration and environment factor (wind speed) is considered. Since the existing design is sensitive to these noise factors, a new product design is developed, which is proven to be robust to the noise factors. Finally, manufacturing variations are evaluated with five factors which can cause variation in flight time. To reduce the impact of three significant factors, three improvement methods are applied. Results: Three performance variations are evaluated and robust paper helicopter design is presented. Conclusion: To reduce measurement and process variations, improved measurement method and paper helicopter making procedure are proposed. A new product design is also presented which is robust to deterioration and environmental variation. This paper is expected to benefit students and practitioners who want to have hands-on knowledge on new product quality improvement.