• Title/Summary/Keyword: perception & satisfaction

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장모-사위 간 관계 변인이 사위의 관계 만족도 및 부정적 지각에 미치는 영향 (The Effect of Relationship Variables between Mother-in-Law and Son-in-Law on Son-in-Law's Relation-Satisfaction and Negative Perception)

  • 전세송;김수경;전귀연
    • 대한가정학회지
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    • 제49권7호
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    • pp.123-133
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    • 2011
  • The purpose of this study was to investigate the effect of relationship variables between mother-in-law and son-inlaw on a son-in-law's relation-satisfaction and negative perception. The son-in-law subjects were 319 married men aged 20-70 years, who were living their mother-in-laws in Daegu, Kyungpook, the Seoul National Capital Area(Seoul, Kyeonggy, Incheon), Busan or Kyungnam. The major findings of this study are as follows: (1) there was a significant difference in a son-in-law's relation-satisfaction of his relationship with his mother-in-law according to the number of children and (2) mutual support and a mother-in-law's conflicting attitude toward her son-in-law affected the son-in-law's relation-satisfaction and negative perception of his relationship with his mother-in-law.

Effect of 360-degree Hospitalization Guide Video Content for ICU Caregivers on Anxiety, Satisfaction and Safety Perception

  • Park, Jung-Ha;Lee, Yun-Bok
    • International journal of advanced smart convergence
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    • 제10권4호
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    • pp.233-240
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    • 2021
  • The purpose of this study was to provide a 360-degree video on intensive care unit admission guidance to family members admitted to the intensive care unit, and then to identify anxiety, safety perception, and satisfaction. This study was a single-group pre-post design, and the data collection period was from October 1, 2020 to August 30, 2021. The subjects of this study were 19 people who applied 360 degree hospitalization guide video. For data analysis, SPSS WIN 24.0 program was used, and real number, percentage, mean, standard deviation, minimum value, maximum value, and Wilcoxon signed rank test were used. The subjects' anxiety before intervention was an average score of 6.21±2.30 and the anxiety after intervention was an average score of 3.95±2.46, which was statistically significant (z=4.13, p<.001). The safety consciousness of the subjects before the intervention was an average of 4.08±0.39 and the safety consciousness after the intervention was an average of 4.54±0.48, which was statistically significant (z=5.00, p=.001). The highest level of satisfaction with the 360-degree hospitalization guidance image of the subjects was 4.58±0.51 and the lowest was 4.16±0.96. In this study, when 360-degree hospitalization guide video was applied, there was a difference in anxiety and safety perception, and satisfaction was high. Based on the research results, various programs for guardian education can be developed and utilized in the future.

Linking Service Perception to Intention to Return and Word-of-Mouth about a Restaurant Chain: Empirical Evidence

  • GARA, Edwen Huang;GARA, Edwin Huang;RAHMAN, Fathony;WIBOWO, Alexander Joseph Ibnu
    • 유통과학연구
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    • 제21권1호
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    • pp.73-83
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    • 2023
  • Purpose: This study analyzed the influence of restaurant service perception on customer satisfaction and its implications on customers' attitude towards, intention to return to, and word-of-mouth (WOM) regarding a restaurant chain. Research design, data and methodology: Data from 421 respondents were collected using the convenience sampling method. After analyzing the data normality and removing responses with missing data and outliers, 342 responses were selected for further analysis, and the hypotheses were tested using Structural Equation Modeling (SEM). Results: We found that service perception affected customer satisfaction and customer satisfaction affected the customers' attitude toward the restaurant chain, which affected customers' intention to return and WOM about the restaurant chain. Conclusions: This paper provides one of the most important empirical results for managers in the restaurant sector, especially in Indonesia. Restaurant managers should thus provide training to their employees to improve the quality of the interaction with the customers and thereby increase customer satisfaction. The limitations listed in this study include the exclusion of respondents' income. For future research, we suggest investigating models of customer participation or consumer value co-creation for restaurant marketing success. Consumers are generic actors in the service ecosystem engaged in the value co-creation process.

계급에 따른 군대급식에 대한 인식 및 만족도 분석 (Analysis of Perception and Satisfaction of Military Foodservice that are Provided According to the Ranks of the Soldiers)

  • 김준희;배세정
    • 대한지역사회영양학회지
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    • 제20권1호
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    • pp.53-60
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    • 2015
  • Objectives: The purpose of this study is to provide the basic data for efficient operation and management of the military foodservice by analyzing the satisfaction of the quality of the foodservice and the perception of the military foodservice which are provided according to the ranks of the soldiers. Methods: A total of 252 military personnel (48 Private, 87 Private first class, 74 Corporal and 43 Sergeant) participated in Gyeonggi area from November 1 to 30, 2013, and data were analyzed by the SPSS Win (ver 18.0). Results: The perception with foodservice, variety of menu (p < 0.001), importance (p < 0.01), problem (p < 0.05) and leftover reason (p < 0.05) significantly differed by the rank of the soldiers. With regard to the satisfaction with food, there were significant difference by rank for all items (p < 0.01). Satisfaction with facilities did not indicate significant differences by rank. Satisfaction with sanitation indicated significant difference by rank in the categories of table ware (p < 0.05), process of distribution (p < 0.05), employee's uniform (p < 0.001) and drinking water (p < 0.05). Satisfaction with service indicated significant difference by rank with regard to kindness of employees (p < 0.01), providing information on foodservice (p < 0.05) and fast distribution (p < 0.01). Conclusions: In order to improve the satisfaction of all ranks, there is a need to offer a variety of nutritionally balanced menu and a proper amount of food provided through the voluntary food distribution services. The results also suggested the need to find a sustainable foodservice management plan to carry out satisfaction surveys regularly in the military foodservice.

Dietary behaviors and body image recognition of college students according to the self-rated health condition

  • Kim, Mi-Joung;Lim, Ye-Rom;Kwak, Ho-Kyung
    • Nutrition Research and Practice
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    • 제2권2호
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    • pp.107-113
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    • 2008
  • This study was done to investigate the relationship between the perception of body image, body weight satisfaction or dietary behavior and self-rated health status in Korean college students. Subjects, 285 college students, were divided into three groups (healthy, normal, and unhealthy) according to the answer for the self-rated health question. Information about demographic status, self-rated health condition, height and weight, perception of body image, satisfaction of body weight, concern for body weight control, dietary behavior, nutritional knowledge, and health-related characteristics collected by a self-reported questionnaire. The proportion of men and women in each group was not significantly different. The academic year, major, experience of nutritional education, and type of residence were not significantly related with self-rated health but the pocket money range was significantly associated (p<0.05) with self-rated health. The proportion of subjects rated their health as unhealthy was the lowest in 210-300 thousand won pocket money range and was increased in less than 210 thousand won or over 300 thousand won pocket money ranges. There were no significant differences for age, height, weight and BMI between the groups. The body image perception and body weight satisfaction levels of healthy group was significantly higher than those of unhealthy group (p<0.01 and p<0.001, respectively), but the level of concern for body weigh1 control in healthy subjects was significantly lower than that in unhealthy subjects (p<0.05). The proportion of subjects reported as healthy was significantly increased with increased frequencies of following food behaviors; weekly use of protein foods (p<0.01), vegetables (p<0.05) and dairy products (p<0.01), and food habits such as "regularity of meal time" (p<0.01), "eating in moderation" (p<0.05), and "eating breakfast" (p<0.001). Overall results suggested that the college students have tended to have a better perception of health when they have better body image perception, body weight satisfaction and dietary behaviors.

The Influence of Women Dental Hygienists' Work - Family Balance on Happiness Level in Dental Clinics

  • Im, Ae-Jung;Kim, Yun-woo;Kim, Su-jung;Kim, Seung-yeon;Kim, Eo-jin;Moon, So-dam;Shin, Su-min;Jeong, Hae-in;Jeong, Hee-Ae;Lim, Hee-Jung
    • 치위생과학회지
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    • 제21권3호
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    • pp.158-167
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    • 2021
  • Background: To identify work-family balance and level of happiness among married women dental hygienists in Seoul and Gyeonggi Province. The goal of this study is to use the outcome as basic data to determine the compatibility of dental hygienists with work and family, systems, and improvement of happiness levels. Methods: From July 3 to August 10, 2020, 250 dental hygienists in Seoul and Gyeonggi Province were targeted. The questionnaire comprised 65 questions, including general characteristics (perception of work-family balance, perception of work-family balance system, job satisfaction, parenting type, happiness level) whether or not they were implemented. The results were obtained through a self-control questionnaire. Results: The perception of work-family balance was significantly different in job rank and average income, while that of the work-family balance system had significant differences in workplace type, total work experience, current job work experience, childcare system status, and parental leave period. Happiness level and job satisfaction were significantly different in job rank, average income, and childcare system status. Additionally, the perception of work-family balance and that of the work-family balance system showed a positive correlation with job satisfaction and happiness level. Finally, the perception of married women dental hygienists toward work-family compatibility was determined, where the higher the satisfaction with the job, the higher the level of happiness. Conclusion: To improve the work-family balance and job satisfaction of dental hygienists and their levels of happiness, changes in social perception and improvement of the working environment such as proper staffing, flexible work systems, and incentive systems should be considered.

Analysis of the Impact of Students' Perception of Course Quality on Online Learning Satisfaction

  • XIE, Qiang;LI, Ting;LEE, Jiyon
    • Educational Technology International
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    • 제22권2호
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    • pp.255-283
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    • 2021
  • In the early 2020, COVID-19 changed the traditional way of teaching and learning. This paper aimed to explore the impact of college students' perception of course quality on their online learning satisfaction. A total of 4,812 valid samples were extracted, and the difference analysis and hierarchical regression analysis were used to make an empirical analysis of college students' online learning satisfaction. The research results were as follows. Firstly, there was no difference in online learning satisfaction among students by gender and grade. Secondly, learning assessment, course materials, course activities and learner interaction, and course production had a significant positive impact on online learning satisfaction. Course overview and course objectives had an insignificant correlation with online learning satisfaction. Thirdly, the total effect of online learning satisfaction was as follows. Course production had the greatest effect, followed by course activities and student-student interactions, followed by course materials. It was the learning evaluation that showed the least effect. This study can provide empirical reference for college teachers on how to continuously improve online teaching and increase students' satisfaction with online learning.

휴게실 공간의 조명환경에 대한 시각적 감지 및 심리적 반응에 따른 공간 인지도 변화 (Variation of Spatial Cognition According to Visual Perception and Psychological Responses for Lighting Environments in Rest Space)

  • 김재상;이지현;김수영
    • 설비공학논문집
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    • 제24권5호
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    • pp.443-453
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    • 2012
  • This study examines visual perception and spatial satisfaction according to lighting conditions. Field measurements and surveys were performed in three rest space of university buildings where various lighting conditions were employed. Results indicate that overall impression of space improved when low color temperature, such as 3,000 K governed overall lighting environment and accent lighting was used for wall surfaces. Lighting conditions that kept uniform illuminance levels using area light sources containing fluorescent lamps with 6,500 K failed to keep favorable spatial satisfaction for space. High color temperature was not recommended for lighting in rest space. Asymmetrical illuminance levels formed by low color temperature such as 3000 K is recommended to keep positive mood and improve spatial satisfaction in rest space. Overall impression of the space was influenced by visual comfort, color temperature, spatial satisfaction and brightness. Spatial satisfaction for space was effectively impacted by psychological comfort, color temperature and overall impression for lighting conditions. Psychological comfort in space was influenced by color temperature, spatial satisfaction and visual annoyance from reflected light.

식초기반 소스에 대한 인식 및 만족도 분석: IPA기법을 중심으로 (Analysis of Perception and Satisfaction of Vinegar-Based Sauce: Focus on IPA Skills)

  • 진양호;권혁성;배세정
    • 한국식생활문화학회지
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    • 제31권5호
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    • pp.465-472
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    • 2016
  • The purpose of this study was to provide basic data for development of vinegar-based sauce and menu for foodservice institution and restaurant. To accomplish this, importance-performance analysis (IPA) was adopted as the major research method by analyzing the overall perception and characteristics of purchasing of vinegar-based sauce. A significant difference was detected in all items except package design for importance and satisfaction (p<0.01). Highest importance and satisfaction were determined for taste and convenience, respectively. Price and additive belonged to quadrant 2, where level of importance is low but satisfaction is high. Preference and satisfaction showed significant differences in all items (p<0.05). Meat and seafood belonged to quadrant 2 where level of importance is low but satisfaction is high. Developing a variety of vinegar-based sauces that meet consumers' well-being needs is needed.

농촌경관 개선사업에 대한 주민인식 및 참여만족도 연구 - 금산읍 농촌중심지 활성화사업을 대상으로 - (Residents' Perception and Participation Satisfaction on Rural Landscape Improvement Projects - Focused on the Rural Revitalization Project in Geumsan -)

  • 박은영;이형숙
    • 농촌계획
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    • 제25권1호
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    • pp.1-10
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    • 2019
  • This purpose of this study was to investigate the perception and participation satisfaction of residents who participated in the rural landscape improvement project in Geumsan. The projects were conducted in three villages of Geumsan in 2018 and total 96 residents had participated. The results of the questionnaire survey on the participants showed that they usually have interests in community activities and actively participated. As a result of analyzing factors related to the change of residents' perceptions and satisfaction. It was found that there was significant difference in perception and satisfaction according to frequency of participation, not demographic factors. It is interesting that active interaction among residents during the projects and satisfaction on process are important factor for overall project satisfaction. For successful rural landscape improvement projects, it is necessary to encourage and support interaction and communication among residents. In addition, more various programs need to be developed to foster residents' attachment and sense of community.