• Title/Summary/Keyword: organizational Behaviour

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The Implementation of a Quality System in the Care Sector for Elderly and Handicapped People: A Swedish Case Study

  • Anbacken Owe;Dahlgaard-Park Su Mi
    • International Journal of Quality Innovation
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    • v.6 no.3
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    • pp.1-18
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    • 2005
  • This paper presents the empirical research results conducted in a Swedish care organization for elderly and handicapped. The objective of the research was to empirically assess the implementation and practices of a quality system (ISO 9000) from an organizational change and development perspective. The empirical data were collected through multiple methods; interviews were carried out with key-persons and leadership in the organisation and surveys were conducted to all employees. Interactive methods have been applied to various groups in the organisations e.g., directors, supervisors, and the leadership of the quality project and the local politicians. The empirical findings indicate, among others, that the implementation processes were received and perceived differently in the different parts of the care organisation due to different leadership strategies and employee involvement policies. Other critical factors such as acceptance, resistance, motivation, commitment, the role of leadership, learning possibility, etc. have also been investigated, analysed and discussed. Finally some recommendations on how to approach organisational change as well as strategies for implementing a quality system in the care sector are presented.

Offensive Outburst of Restrained Worker Discontent: A Case of Indian Industrial Relations

  • Babu, Vimal
    • Asia-Pacific Journal of Business
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    • v.3 no.2
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    • pp.1-7
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    • 2012
  • The purpose of this case study is to discuss the issues and challenges pertaining to industrial safety. The case study begins with the shocking incident of the brutal killing of top-executive of the company by agitated workers. Inspite of having conducive environment for business, Italian subsidiary Robusto Muro Ltd had to confront industrial Relations issues at an incredible and unprecedented level. Management perspective, workers viewpoint, competitors approach and diplomatic comments by political bigwigs have also been incorporated so that the students may have 3-dimensional understanding of the scenario. The case of such genre will facilitate the students to comprehend and discuss the employee-employer relationship and industrial safety, in particular and industrial relations and IR machinery, in general.

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State of the Art of Human Factors Technologies for Ships and Ocean Engineering (선박해양공학 분야에서 인간공학기술의 활용현황 및 전망)

  • Kim, Hong-Tae;Lee, Jong-Gap;Lee, Dong-Gon;Park, Jin-Hyeong
    • Journal of the Ergonomics Society of Korea
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    • v.20 no.2
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    • pp.99-111
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    • 2001
  • Human factors is a key issue in the maritime industry including ship design and navigation safety. Human factors for ship design is to optimize safety and convenience of crews and passengers. And human factors for navigation safety is to minimize marine accident occurrence by human and organizational error. There are several technical requirements to incorporate human factors and marine system Risk analysis. human behaviour analysis and human M&S(modeling and simulation) are examples of technical requirements. This paper provides the key issues and technologies of human factors for ship design and navigation safety.

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A Type-2 Fuzzy Logic Base Maturity Model of Green IT Richness (유형-2 퍼지 논리 기반 그린 IT 깊이 성숙도 모델)

  • Moon, Kyung-Il;Kim, Chul
    • Journal of The Korean Association of Information Education
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    • v.14 no.2
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    • pp.273-283
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    • 2010
  • Emergent process or behaviour can be seen in many places, from any multicellular biological organism to traffic patterns, cities or organizational phenomena in computer simulations. Similarly, the concept of 'Green IT' refers to the way complex systems and patterns arise inevitably among groups due to environmental concerns in real world. Green IT has good possibility to evolve as very chaotic system, in which the number of interactions between components increases geometrically with the number of components, thus potentially allowing for many new types of behaviour to emerge. However, when Green IT system regards as a complexity one, there exits some attractors to derive and control the system. In this context, this paper presents a new model based on type-2 fuzzy logic system to identify and assess the attractors of Green IT system which correspond to Reach-Richness matrix of Green IT.

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A Study on Human Rights Behavior of Korean Care Workerin Long Term Care Facilities: The Interaction Effect of Human Rights Awareness and Service Orientations (장기요양기관 요양보호사의 노인인권옹호행동 영향요인: 개인의 인권의식과 조직의 서비스 지향성을 중심으로)

  • Kim, Min-Kyoung;Kim, Mee-Hye;Kim, Ju-Hyun;Chung, Soon-Dool
    • 한국노년학
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    • v.36 no.3
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    • pp.673-691
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    • 2016
  • As the provision of long-term care policy takes root and with a gradual increase in elderly population, the use of elderly care service has become a growing norm. More than ever, there exists an urgent need for a paradigm shift in the building of an institutional basis for the improvement of care service, from the prevalent practice of 'need based service' toward the concept of 'human rights based service'. A great focus is being shed on care-workers, at the 'front line' of advocating human rights, as their human rights advocacy behaviour is seen as a key variable in providing high quality care service for elders. This study aims to examine how care-workers' individual human rights awareness levels, and the influence of their respective organizations, as an environmental factor, affect their human rights advocacy behaviour. The study includes a comprehensive analysis of the interactions between the regulatory effect of environmental factors (service orientation?) on an organizational level, human rights awareness (individual level) and the service environment (organizational). The analysis sample consisted of 782 registered non-profit corporation of long-term care facilities all over the country in 2014. The findings of the thesis suggest that human rights awareness at individual levels has a significant influence on human rights advocacy behavior. The interaction of human resources management in service orientations was also found to influence human rights advocacy on a significant level. Both human rights awareness at individual level and service orientations at organizational level were thus determined as key variables for improving the human rights awareness of care worker in long-term care facilities in Korea.

Influence of Team Performance on the Transformational Leadership & SelfLeadership - Focus on the Employees of Public Enterprises - (팀장의 변혁적 리더십과 팀 구성원의 셀프리더십이 팀 성과에 미치는 영향 -공기업 종사자를 중심으로-)

  • Bae, Byung-ok
    • The Journal of the Korea Contents Association
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    • v.16 no.1
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    • pp.766-777
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    • 2016
  • This study is aimed at suggesting the implications about the utility of team system and importance of leadership through the analysis of what influence of transformational leadership and self leadership has on team performance. This study used the LMX theory & social exchange theory arguing that exchange relation quality forms between organizational members, and situational theory stating that leadership suited for business environment should be displayed as the theoretical background of this research. This study, targeting 9 domestic energy-related public enterprises, proved the research hypotheses through regression analysis under SPSS 20.0 by using the effective data on 880 respondents from 166 teams in total. As a result of the research, a team leader's transformational leadership was found to have a positive influence on team performance, and the behaviour strategy, and cognitive strategy of self leadership were found to significantly modulate the relation between a team leader's transformational leadership and team performance, thus getting to adopt all of the initially-set research hypotheses. The salient point was that the effect was found to be much stronger from the group whose self leadership was low. What this research results imply is that if a team leader in team organization should look to it that team members themselves could be self-motivated by assigning goals, which can be put into practice with concern, to the members of a group whose self leadership is relatively low, team performance could improve more clearly than would otherwise be the case.

Transformational Leadership and Depressive Symptoms in Germany: Validation of a Short Transformational Leadership Scale

  • Seegel, Max Leonhard;Herr, Raphael M.;Schneider, Michael;Schmidt, Burkhard;Fischer, Joachim E.
    • Journal of Preventive Medicine and Public Health
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    • v.52 no.3
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    • pp.161-169
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    • 2019
  • Objectives: The objective of the present study was to validate a shortened transformational leadership (TL) scale (12 items) comprising core TL behaviour and to test the associations of this shortened TL scale with depressive symptoms. Methods: The study used cross-sectional data from 1632 employees of the overall workforce of a middle-sized German company (51.6% men; mean age, 41.35 years; standard deviation, 9.4 years). TL was assessed with the German version of the Transformational Leadership Inventory and depressive symptoms with the Hospital Anxiety and Depression Scale (HADS). The structural validity of the core TL scale was assessed with confirmatory factor analysis. Associations with depressive symptoms were estimated with structural equation modelling and adjusted logistic regression. Results: Confirmatory factor analysis and structural equation modelling showed better model fit for the core TL than for the full TL score. Logistic regression revealed 3.61-fold (95% confidence interval [CI], 2.20 to 5.93: women) to 4.46-fold (95% CI, 2.86 to 6.95: men) increased odds of reporting depressive symptoms (HADS score >8) for those in the lowest tertile of reported core TL. Conclusions: The shortened core TL seems to be a valid instrument for research and training purposes in the context of TL and depressive symptoms in employees. Of particular note, men reporting poor TL were more likely to report depressive symptoms.