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A Longitudinal Study on e-Service Quality Dimension to Each Period of Korea Wave for Rediffusion in Southeast Asia using QFD (QFD를 이용한 동남아시아 한류재확산을 위한 e-서비스 품질차원의 한류시점별 종단분석 연구)

  • Jang, Bo-Kwon;Park, Ki-Nam
    • Journal of Korea Society of Industrial Information Systems
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    • v.20 no.6
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    • pp.79-90
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    • 2015
  • Since the late 1990s, the Korea wave has been very big issue among Asian nations. It has been increased in some regions including Russia, East Europe, South America but it has been decreased in some regions including Southeast Asia, Japan and China. The stream of Korea wave has been changed until now. We need a study considering on the time period of Korea wave. So this paper shows several implications from some changes by each time period of Korea wave for Southeast Asia cultural regions. In order to achieve objectives of the paper, we collected and classified 2511 requirements from bulletin board systems and e-mails. It shows how to improve e-service quality and to enhance nation brand utilizing types of requirements of Southeast Asia cultural regions and by the time period of Korea wave using QFD methodology. These implications are applied to design a tourism website for Southeast Asia cultural region.

A Study on Energy Use Behavior according to Energy Use Awareness of Apartment Residents (공동주택 거주자의 에너지사용의식에 따른 에너지사용행동 특성분석)

  • Jung, Su-Jin;Han, Jeong-Won
    • Journal of the Korean housing association
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    • v.24 no.3
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    • pp.37-44
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    • 2013
  • As household energy consumption has increased, serious environmental problems, such as resource depletion and global warming, are becoming global issues. It is essential to conduct the energy use of residents living in apartments in order to come up with alternative solutions for energy savings. Therefore, this study examined the energy use awareness of apartment residents and their energy use behavior by various types of awareness. To understand their energy use behavior according to the awareness of the subjects, the energy awareness dimension was created with five factors and they were subject to a cluster analysis; then, the subjects were categorized into three groups. Finally, the difference of energy use behavior was examined by groups of energy awareness. G1 represents the group that is indifferent to energy savings and believes that convenience is an important factor. Also, with respect to energy use behavior, this group tends to pursue convenience. G2 is the group that is conscious of energy use costs thereby enduring some inconvenience, and shows savings behavior in daily life and household affairs. Although, G3 is very aware of the significance for the necessity of energy saving, their energy saving behavior is relatively negative. Regarding these different characteristics of each resident group in their energy saving awareness and behaviors, diverse methods and promotion in energy education are required. Furthermore, an effective energy policy should be established based on the understanding of energy consumption.

The effect of mental hospital inpatient's perceived service quality on satisfaction and customer loyalty (정신병원 입원 환자가 인지하는 의료서비스 품질이 만족도와 충성도에 미치는 영향)

  • Jeong, Jin-Hong;Kwon, Ho-Jang;Lee, Sang-Gyu
    • Korea Journal of Hospital Management
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    • v.17 no.1
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    • pp.23-42
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    • 2012
  • The purpose of this study is to identify the inpatient service quality at mental hospitals and to examine the effect of service quality on patient's overall satisfaction and customer loyalty. Data collection was done through conducting a survey of inpatients in three mental hospitals located in Chungnam, Korea using self administered questionnaire. The questionnaire included the modified version of 'service satisfaction scale for psychiatric patients' invented by Chul Kwon Kim and other members, which consists of five dimension of service quality: staff attitude, treatment quality, ward environment, access/cost and ward rule. Total 236 questionnaires were gathered and 219 were used for analysis. The data was analyzed by using version SAS9.2 and path analysis model was applied to test our hypothesis. As a result, the four factors of service (staff attitude, treatment quality, ward environment and ward rule) were extracted, which counted for 62.89% of the common variance. Moreover, Cronbach Alpha showed relatively high internal consistency of answer, all exceeding 0.6. According to the study, ward environment and treatment quality turned out to have direct influence on the patient's satisfaction. In addition, staff attitude and overall satisfaction directly influenced the customer loyalty while ward environment and ward rule indirectly had influence using overall satisfaction as a medium. In conclusion, in order to enhance the satisfaction and customer loyalty in mental hospitals, efforts in improving environmental service quality in particular is highly demanded.

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Modeling Approach for Long-Term Corporate Strategies of Construction Firms Considering Key Market Driving Factors (시장환경을 고려한 건설기업의 중장기 기업전략 평가모델 연구)

  • Park, Hee-Dae;Han, Seung-Heon;Kim, Du-Yon
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2007.11a
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    • pp.571-575
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    • 2007
  • With intensive competition due to the limited growth of the domestic construction market volume and the opening and construction boom of international construction market, construction firms register to grope strategy of enterprise dimension for improvement such as entry extension of domestic construction market order corporate strategy and international construction market. In this research, influence factors of corporate strategy are extracted and their interrelationships are presented in the domain of change of external environment with the internal and external market system, construction enterprise's internal capacity and corporate strategy, government and the internal and external market. The result of this research will be used for quantitative analysis through system dynamics simulation and basic data of model effectiveness verification through actuality domestic construction enterprise's case study, and can be used to basic data of new corporate strategy establishment because construction enterprise forecasts effect hereafter establishing corporate strategy in construction environment that change rapidly.

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Multi-view Video Codec for 3DTV (3DTV를 위한 다시점 동영상 부호화 기법)

  • Bae Jin-Woo;Song Hyok;Yoo Ji-Sang
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.31 no.3A
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    • pp.337-344
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    • 2006
  • In this paper, we propose a multi-view video codec for 3DTV system. The proposed algorithm is not only to reduce the temporal and spatial redundancy but also to reduce the redundancy among each view. With these results, we can improve the coding efficiency for multi-view video sequences. In order to reduce the redundancy of each view more efficiently, we define the assembled image(AI) that is generated by the global disparity compensation of each view. In addition, the proposed algorithm is based on MPEG-2 structure so that we can easily implement 3DTV system without changing the conventional 2D digital TV system. Experimental results show that the proposed algorithm performs very well. It also performs better than MPEG-2 simulcast coding method. The newly proposed codec also supports the view scalability, accurate temporal synchronization among multiple views and random access capability in view dimension.

Influence of Job Stress on Fatigue and Job Satisfaction - with Some 119 Emergency Medical Technician in Gyeonggido - (직무스트레스가 피로와 직무만족도에 미치는 영향 - 경기소방 일부 119구급대원을 중심으로 -)

  • Park, Dae-Sung;Park, Sang-Sub
    • The Korean Journal of Emergency Medical Services
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    • v.12 no.3
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    • pp.71-86
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    • 2008
  • Purpose : This study was to examine the influence of job stress of 119 Emergency Medical Technician on fatigue and job satisfaction. Methods : Subjects of this study were 228 Emergency Medical Technicians who worked at 119 Safety Center of total 92 fire stations in 12 cities of Gyeonggido including U, N, H, B, A, S, Y, G, G, G, P and I and the period of data collection was from July 11 to Sep. 10, 2007. Collected data were analyzed with SPSS 14.0 version. Results : Conclusions of this study were as follows. 1) Factor related to organization among job stress factors had the greatest influence on fatigue (B = 0.334, p < 0.01), followed by crisis situation factor (B = 0.2042, p < 0.01), inappropriate treatment factor (B = 0.174, p < 0.05), role conflict factor as special job (B = 0.109, p < 0.05) and professional knowledge and technique factor (B = 0.109, p < 0.05), and the influence of job stress factors on fatigue was explained as $R^2=0.340$. 2) Mental burden factor of job stress factors had the greatest influence on job satisfaction (B = -0.606, p < 0.01), followed by organization factor (B = -0.473, p < 0.01) and interpersonal relation and conflict factor (B = -0.339, p < 0.01), and the influence of job stress factor on fatigue was explained as $R^2=0.308$. Conclusions : Job stress of 119 rescuer is increasing continuously and such an accumulated stress lowers the job efficiency. In order to reduce, job stress, it is important to extend(${\rightarrow}$ have) proper self-development, maintain close relationships and mutual correlations among members of organization in personal dimension and to solve the role conflicts, define the organizational roles and simplify excessive job description into concrete work.

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A Study on the Landscape Analysis and Evaluation Method : A Phenomenological Approach (경관분석 및 평가방법에 관한 연구 - 현상학적 접근 -)

  • 임승빈
    • Journal of the Korean Institute of Landscape Architecture
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    • v.16 no.1
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    • pp.43-51
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    • 1988
  • Phenomenological approach suggests a new dimension in landscape evaluation, which is a contrast to the existing scientific evaluation methods. The characteristics of the phenomenological approach is qualitative, holistic, open, and experiential, whereas that of the scientific approach is quantitative, reductive, closed, and experimental. In phenomenological approach, the average response of a group is not considered as meaningful in landscape evaluation. Instead, the individual response, experience, and feeling are considered as important. In phenomenological approach, people try to see the real world as it is, while scientists tend to simplify the real world in order to handle the complex Phenomena easily. Due to its holistic and qualitative nature, the phenomenological approach has limitations to be a practical landscape evaluation technique. However, recent research demonstrate the possibility of practical phenomenological landscape evaluation technique which is able to satisfy the criteria scientific methods should meet.

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A Study on the Definition and Measure Development for EA Functions (전사 아키텍처(EA)의 기능 정의 및 측정지표에 관한 실증적 연구)

  • Jeon, Seung-Ryul;Kang, Jae-Hwa;Lee, Bong-Gyou
    • The KIPS Transactions:PartD
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    • v.17D no.1
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    • pp.77-86
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    • 2010
  • Recently, Enterprise Architecture (EA) has emerged as the important keyword in both private and public sectors. With this phenomenon, there are tremendous need for the measures of EA functions, one of the key EA research variables, to provide academic insights and accumulate research findings in this area. Thus far, multiple definitions and concepts for EA functions exist, causing confusion among observers. Thus, in order to clarify the conceptual meaning behind the term "functions of EA" once and for all, this study reviews previous literature and provides conceptual definition. Then, we identify 24 items and rigorously develop and validate the measurement instrument for EA functions, which results in five domains: Infrastructure Systemization, Integration Management, IT Governance Support, Development and Operation Management, and Investment Management.

A Classification and Selection Method of Emotion Based on Classifying Emotion Terms by Users (사용자의 정서 단어 분류에 기반한 정서 분류와 선택 방법)

  • Rhee, Shin-Young;Ham, Jun-Seok;Ko, Il-Ju
    • Science of Emotion and Sensibility
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    • v.15 no.1
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    • pp.97-104
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    • 2012
  • Recently, a big text data has been produced by users, an opinion mining to analyze information and opinion about users is becoming a hot issue. Of the opinion mining, especially a sentiment analysis is a study for analysing emotions such as a positive, negative, happiness, sadness, and so on analysing personal opinions or emotions for commercial products, social issues and opinions of politician. To analyze the sentiment analysis, previous studies used a mapping method setting up a distribution of emotions using two dimensions composed of a valence and arousal. But previous studies set up a distribution of emotions arbitrarily. In order to solve the problem, we composed a distribution of 12 emotions through carrying out a survey using Korean emotion words list. Also, certain emotional states on two dimension overlapping multiple emotions, we proposed a selection method with Roulette wheel method using a selection probability. The proposed method shows to classify a text into emotion extracting emotion terms from a text.

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CPW-fed Wideband Loop Antenna for Indoor Digital TV Applications (실내 디지털 TV용 CPW-급전 광대역 루프 안테나)

  • Yeo, Junho;Lee, Jong-Ig
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.21 no.8
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    • pp.1492-1497
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    • 2017
  • In this paper, a design method for a CPW-fed wideband loop antenna for indoor digital TV applications is studied. The proposed loop antenna consists of a square loop and two circular sectors which connect the loop with central feed points, and the CPW feed line is inserted in the lower circular sector. The CPW feed line is designed to match with the 75 ohm port impedance for DTV applications, and the ground slots are etched in order to improve the impedance matching in the middle frequency region. The effects of the gap between the circular sectors and the location and dimension of the ground slots on the input reflection coefficient and gain characteristics are examined to obtain the optimal design parameters. The optimized antenna is fabricated on FR4 substrate, and the experiment results show that it operates in the frequency band of 463-1,280 MHz for a VSWR < 2, which assures the operation in the DTV band.