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A Study on the Effect of The Service Quality Factors of SMEs in Korea on Utilization Performance of B2B Global Export E-commerce (우리나라 중소 수출제조기업의 서비스 품질요인이 B2B 글로벌 전자상거래 활용성과에 미치는 영향 연구)

  • Chang-Bong Kim;Hwa-Jung Hyun
    • Korea Trade Review
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    • v.47 no.2
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    • pp.155-174
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    • 2022
  • This study aims to analyze the effect of service quality on e-commerce utilization performance in B2B market. Measurement factors derived from the survey were examined, and whether they had a positive effect on the performance of e-commerce utilizing was examined. The survey period was conducted on the Likert-5 score scale for about four months from November 2021 to February 2022, and 2,200 copies were distributed online and offline, and a total of 268 copies were used for empirical analysis. The moderating effect of the research methodology was analyzed by using multiple regression analysis and PROCESS MACRO. Three factors of service quality were secured and the influence relationship on e-commerce utilization performance was derived. Study results were as follows. First, interaction, logistics and economics have a positive effect on the level of e-commerce utilization. It means SMEs can increase the level of use of e-commerce as they produce and deliver goods with high economic contribution from the perspective of foreign companies, accuracy of goods transportation services, and purchasing companies. Second, It was confirmed that the effect of service quality on the utilization performance of e-commerce varies depending on the degree of corporate image. Therefore, it will be important to plan a management strategy first to improve service quality in order to increase e-commerce activities.

The Effects of Visitation and Child Support on the Adjustment of Divorced Mothers and Adolescent Children (면접교섭과 양육비 이행이 이혼한 양육모와 청소년 자녀의 적응에 미치는 영향)

  • Youngmi Shin;Meejung Chin
    • Human Ecology Research
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    • v.61 no.4
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    • pp.565-583
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    • 2023
  • This study sought to examine the effects of current single-parent family policies on the psychological adaptation of family members in single-parent homes, while also confirming that visitation and child support are indeed in the best interests of children in such cases. An online survey was conducted in 2021 for divorced single mothers and their children (aged 11 to 19) living in metropolitan regions (Seoul, Kyunggi, and Incheon). A total of 171 dyads, comprised of single mothers and their adolescent children, participated in this study. Using the collected data, descriptive statistical analysis and structural equation modeling were performed. The major results of this study are as follows. First, visitation with fathers was not significantly associated with self-esteem, aggression, or life satisfaction among the participating adolescent children. On the other hand, when child support was paid, aggression among adolescents was lower than when child support was not paid. Second, neither visitation nor child support was significantly associated with single mothers' levels of depression and life satisfaction. The enforcement of child support guarantees the welfare of children and conforms to the principle of promoting the best interests of minor children. Therefore, child support should be continuously encouraged and supported by agencies in accordance with current law. In order for the implementation of visitation to be in the best interest of the child, the amount and quality of visitation should be secured so that the child can still recognize their non-custodial parents as "caregivers."

Anatomy of Sentiment Analysis of Tweets Using Machine Learning Approach

  • Misbah Iram;Saif Ur Rehman;Shafaq Shahid;Sayeda Ambreen Mehmood
    • International Journal of Computer Science & Network Security
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    • v.23 no.10
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    • pp.97-106
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    • 2023
  • Sentiment analysis using social network platforms such as Twitter has achieved tremendous results. Twitter is an online social networking site that contains a rich amount of data. The platform is known as an information channel corresponding to different sites and categories. Tweets are most often publicly accessible with very few limitations and security options available. Twitter also has powerful tools to enhance the utility of Twitter and a powerful search system to make publicly accessible the recently posted tweets by keyword. As popular social media, Twitter has the potential for interconnectivity of information, reviews, updates, and all of which is important to engage the targeted population. In this work, numerous methods that perform a classification of tweet sentiment in Twitter is discussed. There has been a lot of work in the field of sentiment analysis of Twitter data. This study provides a comprehensive analysis of the most standard and widely applicable techniques for opinion mining that are based on machine learning and lexicon-based along with their metrics. The proposed work is helpful to analyze the information in the tweets where opinions are highly unstructured, heterogeneous, and polarized positive, negative or neutral. In order to validate the performance of the proposed framework, an extensive series of experiments has been performed on the real world twitter dataset that alter to show the effectiveness of the proposed framework. This research effort also highlighted the recent challenges in the field of sentiment analysis along with the future scope of the proposed work.

Changes and Cognition of Dental Hygienist and Dentistry after National Health Insurance of Dental Scaling (치석제거 급여화 후 치과위생사와 치과의료기관의 변화 및 인식조사)

  • Yoo, Eun-Ha;Lee, Hyo-jung;Oh, Hye-Young
    • Journal of Korean Dental Hygiene Science
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    • v.2 no.1
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    • pp.31-39
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    • 2019
  • This study focused on the change of environment and cognition of dental hygienists about dental calculus removal after the national health insurance. We conducted online and offline surveys for 290 dental hygienists working in dental clinics in Seoul, Gyeonggi and Incheon areas. Differences in perceptions were assessed by independent t-test and ANOVA. 62.1% answered that the health insurance coverage of dental calculus removal was appropriate, and 49.6% said that the desired number of health insurance coverage about the dental calculus removal should be applied twice a year. 54.3% said that the age after 20 years-old was not appropriate in national health insurance coverage of dental calculus removal, and 49.3% said that the appropriate starting age of dental calculus removal should be applied from high school students. 26.3% said that the number of national health insurance applications should be increased yearly, 20.5% said that oral care education should be added. Most of the dental hygienists said that the number of scaling patients increased, but that the quality of the scaling did not deteriorate. According to general characteristics, in the recognition of the removal of calculus, the dental hygienists having a career for 7~8 years felt less change. The dental hygienist wanted to expand the scope of national health insurance about scaling removal so that more subjects could remove dental calculus removal. Dental hygienists wanted that national health insurance should be systematically supplemented in order to contribute to the promotion of oral health of the people.

Analysis of Education Gap after Covid-19 Using Systems Thinking (시스템 사고를 활용한 Covid-19 이후 교육격차 분석)

  • Kyung-Do, Suh;Jung-il Choi;Pan-Am Choi;Jaerim Jung
    • Journal of Industrial Convergence
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    • v.22 no.5
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    • pp.39-48
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    • 2024
  • Due to COVID-19, much research has been conducted on learning loss and educational gaps due to the postponement of the start of school and prolonged online distance learning, and most of the research has focused on the phenomenon of educational gaps. If a pandemic situation like this occurs in the future, fundamental policies are needed to resolve the educational gap. A fundamental solution requires not only an understanding of the educational gap phenomenon, but also the structure behind the phenomenon. Therefore, from a structuralist perspective, this study sought to model the educational gap caused by COVID-19 as a prototype of systems thinking and identify its structure. In addition, we looked at the unintended consequences resulting from policies aimed at resolving existing educational gaps. In order to respond to similar disaster situations in the future, policies for resolving the digital gap, support for basic academic skills, quality improvement for distance learning, and self-directed learning were discussed based on the structure of this study.

The effect of dental hygienist work cooperation and compensation satisfaction on job embeddedness: mediating effect of positive psychological capital (치과위생사의 업무 협력과 보상 만족도가 직무착근도에 미치는 영향: 긍정심리자본의 매개효과)

  • Ju-Eon Kim;Seon-Yeong Kim
    • Journal of Korean society of Dental Hygiene
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    • v.24 no.3
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    • pp.263-270
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    • 2024
  • Objectives: The purpose of this study is to identify the effects of dental hygienists' cooperation and compensation satisfaction on job embeddedness through positive psychological capital, and to provide basic data on ways to improve the welfare of dental hygienists and the quality of medical services. Methods: From July 1 to 20, 2023, a questionnaire survey was administered to 206 dental hygienists via an online link. SPSS Statistics ver. 22.0 was used to conduct the frequency analysis, t-test, one-way ANOVA, Pearson's correlation coefficient, multiple regression analysis and hierarchical multiple regression. Results: Factors influencing dental hygienists' job embeddedness were type of compensation satisfaction (β=0.362, p<0.001), intangible compensation satisfaction (β=0.190, p<0.001), cooperation between dental hygienists (β=0.178, p<0.05), and age (β=0.112, p<0.05). Positive psychological capital was found to have a complete mediating effect on work cooperation in the effect of dental hygienists' job embeddedness (p>0.05), and partial mediating effect on compensation satisfaction (p<0.01). As a result of the Sobel test, it was confirmed that it was statistically significant as dental hygienist work cooperation (Z=2.339, p=0.019), dentist work cooperation (Z=1.985, p=0.047), intangible compensation satisfaction (Z=2.286, p=0.022), and type compensation satisfaction (Z=1.980, p=0.048). Conclusions: In order to improve the work environment of dental hygienists, develop programs to improve positive psychological capital, secure access to education, and various related studies are needed.

Summarization of Korean Dialogues through Dialogue Restructuring (대화문 재구조화를 통한 한국어 대화문 요약)

  • Eun Hee Kim;Myung Jin Lim;Ju Hyun Shin
    • Smart Media Journal
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    • v.12 no.11
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    • pp.77-85
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    • 2023
  • After COVID-19, communication through online platforms has increased, leading to an accumulation of massive amounts of conversational text data. With the growing importance of summarizing this text data to extract meaningful information, there has been active research on deep learning-based abstractive summarization. However, conversational data, compared to structured texts like news articles, often contains missing or transformed information, necessitating consideration from multiple perspectives due to its unique characteristics. In particular, vocabulary omissions and unrelated expressions in the conversation can hinder effective summarization. Therefore, in this study, we restructured by considering the characteristics of Korean conversational data, fine-tuning a pre-trained text summarization model based on KoBART, and improved conversation data summary perfomance through a refining operation to remove redundant elements from the summary. By restructuring the sentences based on the order of utterances and extracting a central speaker, we combined methods to restructure the conversation around them. As a result, there was about a 4 point improvement in the Rouge-1 score. This study has demonstrated the significance of our conversation restructuring approach, which considers the characteristics of dialogue, in enhancing Korean conversation summarization performance.

Interaction Effects of Purchase Cycle and Bundle Type on Promotion Effectiveness (제품구매주기와 번들유형이 프로모션 효과에 미치는 영향)

  • Sungmi Lee
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.2
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    • pp.181-185
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    • 2024
  • The purpose of this research is to investigate how purchase cycle of a product and bundle frame influence consumers' responses to the bundle promotion. In order to test hypotheses of this study, we conducted an experimental study that was a 2(Purchase cyle: Long vs. Short) X 2(Bundle frame: 1+1 vs. Buy2 and 50% off) between-subjects design. The reseults of this study showed the interaction effects of purchase cycle of product and bundle frame on perceived level of discount and product attitude. Based on the results, we provide theoretical implcations to extent the existing research regarding bundling promotion. Moreover, the results of this study suggest some practical implications and a new aspect about bunle promotions.

The Impact of Environmental Concern, Environmental Knowledge, and Consumer Value on Purchase Intention and Behavior of Up-cycled Products (환경관심, 환경지식, 소비가치가 업사이클 제품의 구매의도 및 구매행동에 미치는 영향)

  • Chan Ho Jeon;Sang Hyeok Park;Seung Hee Oh
    • Journal of Information Technology Applications and Management
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    • v.31 no.1
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    • pp.123-138
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    • 2024
  • With the increase in online shopping and delivery food consumption since the pandemic, solving environmental problems caused by single-use packaging has become an important issue. 'Upcycling' is a combination of 'Upgrade' and 'Recycle', and it is the rebirth of obsolete or discarded objects by adding new value to them, and there are currently various upcycled products on the market. In order to activate upcycling, consumers' awareness of the environment and their values for consumption are very important. This study aims to investigate the influence of students' environmental concern, environmental experience, and consumption value on their purchase intention of upcycled products. Based on the results of previous studies on environmental concern, environmental experience, and consumption value, hypotheses were set, and a survey was conducted among university students nationwide to test the hypotheses. The results of this study are as follows First, environmental concern has a significant positive effect on purchase intention of upcycled products. It can be seen that the more environmental concerns such as global warming and waste disposal problems increase, the more positive attitudes toward upcycled products increase. Second, the research hypothesis that environmental knowledge will have a positive effect on the purchase intention of upcycled products is rejected. It was found that environmental knowledge is acquired through environmental education and many SNS, but it does not have a direct effect on the purchase intention of upcycled products. Third, it was found that the consumption value of college students has a positive effect on the purchase intention of upcycled products by increasing their positive perception of upcycled products. Fourth, college students' purchase intention of upcycled products has a positive effect on their behavioral intention to purchase upcycled products. The results of the study provide implications for relevant organizations such as universities and companies to effectively design upcycling-related education. It is also expected to have a positive impact on the use of upcycled products by providing basic information on the characteristics of consumers who purchase upcycled products.

A Study on the Learning Community Activities of Librarians in Outsourced Public Libraries: Focusing on Gangnam-gu, Seoul (위탁 공공도서관 사서의 학습공동체 활동에 관한 연구 - 서울시 강남구를 중심으로 -)

  • Jieun Kwon;Mikyeong Cha
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.35 no.2
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    • pp.135-156
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    • 2024
  • Librarians facing the new information environment need to actively cope with knowledge and skills, but librarians in outsourced public libraries are burdened with participation in external education due to concerns about work gaps or inadequate institutional support, making it difficult to continue their education. Therefore, in this study, in order to create an environment in which librarians can grow together, the current status of the activities of the learning community was checked and the effects were identified. An online survey was conducted from May 20 to 22, 2023, targeting librarians who had participated in learning community activities among librarians belonging to the Gangnam-gu Library, and 101 copies were distributed to collect 81 copies and use them as analysis data. As a result of the study, it was confirmed that librarians are satisfied with the activities of the learning community and have a high level of understanding and empathy for their necessity. Therefore, as a way to revitalize the learning community, we propose to form a culture that promotes collaboration among members, share visions and values for learning community activities, and provide institutional support.