• Title/Summary/Keyword: online satisfaction

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Comparison of perceptions of dental hygienists and general public about communication skills of dental hygienists : empirical test of co-orientation model (치과위생사의 의사소통능력에 대한 일반인과 치과위생사의 인식비교 : 상호지향성 모델 적용)

  • Seon-Yeong Kim;Bo-Ram Lee
    • Journal of Korean society of Dental Hygiene
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    • v.23 no.4
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    • pp.287-293
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    • 2023
  • Objectives: In this study, dental hygienists' perceptions of dental hygienists' communication and general public's mutual perceptions were compared to seek development directions and plans for improving dental hygienists' communication skills, and furthermore, communication to increase satisfaction between the general public and dental hygienists. This study was conducted to provide basic data on the development and direction of competency improvement education. Methods: From April 1 to April 31, 2023, a survey was conducted through an online link for the general public with dental treatment experience and dental hygienists currently working at dentists in Gwangju and Jeonnam. A total of 258 questionnaires were collected. Independence t-test and paired t-test were performed using SPSS Statistics (ver. 21.0; IBM Corp., Armonk, NY, USA) Results: As a result of analyzing the accuracy of the communication ability of dental hygienists, from the dental hygienist's point of view, general publics perceived that the dental hygienist's underestimation of their own communication ability was actually lower than the dental hygienist's underestimated communication ability. From the general public's point of view, dental hygienists overestimated their communication ability. In fact, dental hygienists perceived their general publics as higher than general public's overestimated communication ability. Conclusions: Based on these results, it is necessary to develop education and operate various educational programs to improve the communication skills of dental hygienists, and to rethink educational accessibility to increase participation in education and to publicize the professionalism of dental hygienists.

A study on the Construction of the System Integration Management System for Civil Affairs (민원업무통합관리 시스템의 구축방안연구)

  • Yi, Sung-Ki;Rhew, Sung-Yul;Lee, Kyu-Won
    • Journal of the Korea Society of Computer and Information
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    • v.14 no.8
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    • pp.107-116
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    • 2009
  • To establish efficient e-government and to improve the quality of public services, online public services are in operation in every administrative organization. However, due to the lack of analysis and connection between each government organization, the satisfaction of the civil users has not been improved very much. This research presents the core components of Integrated Management Model for Public Services, which can minimize the time for processing public services and the expenses for administrative procedure, based on the example of N Ministry. For this purpose, it analyzes current process of the public services to find out underlying problems, deduces requirements for improvement, presents and implements the design principles of Integrated Management System for Public Services. The efficiency of this Integrated Management System was proven with the analysis from the viewpoints of civil users, internal service representatives, and their managers.

Study on the Digital File Management Behavior of Undergraduate Students according to the Life Cycle of Digital Object (디지털 객체 생애주기에 따른 대학생의 파일관리 행태 연구)

  • Jee, Yoon-Jae;Lee, Hye-Eun
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.33 no.1
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    • pp.321-343
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    • 2022
  • This study presents the direction of services and policies for digital file management in universities by identifying undergraduate students' digital file management behavior. The research defined the Life Cycle of Digital Objects. In addition, This research collected data from 154 undergraduate students using an online survey on their file Creation, Storing, Naming, Organizing, and Backup based on the Digital File Management Workflow. Also, an in-depth interview was conducted for 8 students, two for each major in engineering, arts, social science, and humanities. The result showed that students mostly used personal computers as storage media and USB drive as backup media and had their own file Naming and Organizing methods. Furthermore, students' satisfaction with digital file management was high when universities supported software and cloud storage. Therefore, this study suggests that universities need to provide services reflecting the students' digital file management behavior.

Predicting Kiosk Discontinuance (키오스크 이용 중단 의도에 영향을 미치는 요인)

  • Kim, Hyo-Jung
    • Journal of Digital Convergence
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    • v.20 no.3
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    • pp.191-200
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    • 2022
  • This study explores the discountinued use intention of kiosk, applying integration model with technology acceptance and theory of planned behavior. An online survey was conducted with 420 senior consumers aged 50-70. This research used SPSS 25.0 for descriptive, t-test, correlation, and regression analysis. Theses results are as follows. First, perceived usefulness, perceived control and satisfaction were higher among male group than female group. Second, perceived usefulness, affective inertia and behavior inertia were significantly influenced the discountined use intention of kiosk in male group. Third, perceived control, behavior inertia and cognitive inertia were significantly influenced the discountined use intention of kiosk in female group. These results enhance understanding of seniors' attitude and negative response to kiosk.

The Effect of Online Mentoring on the Self-directed Learning Skills and Emotional Stability of Elementary School Students (온라인 멘토링이 초등학생의 자기주도학습 능력과 정서적 안정감에 미치는 영향)

  • Jeong, Youngsik;Kim, Kyunglee
    • 한국정보교육학회:학술대회논문집
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    • 2021.08a
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    • pp.239-245
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    • 2021
  • In order to analyze the educational effect of learning mentoring conducted for 4 weeks by the Korea Educational Broadcasting System(EBS) for elementary school students, the changes in self-directed learning skills and emotional stability were analyzed through pre-test and post-test for 27 students who participated in the EBS learning mentoring. As a result, it was found that students' self-directed learning ability and emotional stability were both improved. In addition, the students showed high satisfaction with the mentor who guided their learning and taught them. Therefore, in order to reduce the learning gap of underprivileged students in the distance learning situation, the EBS learning mentoring project should be continuously promoted, and the mentoring period and the number of students and teachers participating in mentoring should be significantly increased.

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Perception and Attitudes toward Green Tea and Green Tea Cafe Compared by Usage of Green Tea Cafe (녹차전문점 이용유무에 따른 녹차와 녹차전문점에 대한 인식 및 태도)

  • Hong, Hye-Lee;Seo, Sun-Hee
    • Journal of the Korean Society of Food Culture
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    • v.24 no.2
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    • pp.181-190
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    • 2009
  • The purpose of this study was to investigate individuals' perceptions toward green tea and green tea cafes according to their usage of green tea cafes, gender, and marital status. The survey was conducted online and completed by 200 respondents who had been to green tea cafes and by 200 respondents who had not. The visitors of green tea cafes had more positive perceptions regarding the atmosphere, familiar taste, good quality of raw foods, freshness of foods, good service, excellent taste, and menu variety of green tea cafes. Males perceived green tea as 'good for health' more than the females. There was no difference in the perception of green tea cafes by marital status. Regarding a popularization plan for green tea cafes, the customers felt more need for a tea sommelier than the non-customers, and females versus males felt stronger about having a tea sommelier that would provide opportunities to taste various tea products and develop a green tea menu that considered nutrition and health. Unmarried respondents felt a greater necessity for having a place with a comfortable environment, tasting a variety of tea products, and having a chance to experience tea culture. When selecting a green tea cafe, the quality of the food and cleanliness of the cafe were considered to be most important. The implications of the data are discussed.

A Case Study of the Use of Artificial Intelligence in a Problem-Based Learning Program for the Prevention of School Violence (학교폭력 예방을 위한 가정과 AI 기반 문제중심학습 수업 사례연구)

  • Jae Young Shim;Saeeun Choi
    • Human Ecology Research
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    • v.61 no.1
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    • pp.15-28
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    • 2023
  • The aim of this study was to develop, implement, and evaluate the use of Artificial Intelligence in the prevention of violence among middle-school students. The sample for this study consisted of 20 first-year middle-school students who participated in theme selection activities in a free semester program as part of their home economics studies. The data for the study consisted of nine class observation logs, four group activity outputs, 30 class results, an online survey, and in-depth interviews with three students. A program called "R.U.OK" was developed by setting problematic situation for school violence prevention linked to the contents of the Home Economics Education(HEE) curriculum. After the program was implemented, the survey on the students' class satisfaction content elements, with AI-based learning activities and PBL and interest, displayed high points, with an average of 4.0 or higher. Our qualitative analysis produced four significant results. First, students' concerns about school violence had increased and they showed a change in attitude, having more empathy with friends and more interest in their surroundings. Second, digital and AI literacy had improved, and students' interest in digital media learning had increased. Third, there had been an improvement in problem-solving ability in terms of being able to think more critically and independently. Fourth, the results also demonstrated that there had been a positive effect on self-direction and an improved capacity for teamwork. This study was significant in demonstrating the effectiveness of a program for the prevention of school violence based on the use of digital technology in the educational environment.

Impact of Ideological Orientation on Populist Attitude in Korea (한국 대중의 이념 정향이 포퓰리즘 성향에 미치는 영향)

  • Do, Myo Yuen
    • Korean Journal of Legislative Studies
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    • v.27 no.1
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    • pp.117-155
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    • 2021
  • The purpose of this study is to identify the relationship between people's ideological orientation and the populist attitude in terms of demand of populism. The influence of subjective ideology evaluation and political party support on anti-elitism (AE), people centrism (PC) and anti-pluralism (AP) are analyzed in detail. To research this, the socioeconomic factors, democracy recognition and the method of political participation are set as control variables, and the ideologies are classified into extreme conservative, conservative, moderate, progress, and extreme progress. The data are collected through nationwide online survey. The results of the analysis are as follows: First, the powerful affinity between ideological orientation and populist attitude are confirmed. The support for conservative ideology (especially extreme conservative) and the conservative party are affecting the AE and AP, and the ideology of extreme progress and support for the progressive party are influencing the PC and AP. When putting together 3 types of attitude, the conservative (especially extreme conservative) and extreme progressive ideology are the factors that determine the populism attitude. Second, There was no impact of socioeconomic variables except gender (female) and age. Third, populist attitude have a multidimensional nature determined by democratic satisfaction, government trust, external efficacy, voting and non-voting activities.

Development and validation of Everyday Gender Microaggression Scale (일상 속 성차별 경험 척도 개발 및 타당화)

  • Eunha Kim
    • Korean Journal of Culture and Social Issue
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    • v.24 no.4
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    • pp.593-614
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    • 2018
  • By applying the concept of microaggression (subtle and indirect form of discrimination), the aim of this study was to develop and validate the Everyday Gender Microaggression Scale (EGM). For this purpose, based on the results of literature review, surveys, and individual interviews, we developed 17 pilot items. Next, after expert content validation, we administered online survey to 180 adult women and conducted exploratory factor analysis. The result revealed 2 factors, 14 items, and this structure was reconfirmed through confirmatory factor analysis in another sample of 219 adult women. Convergent and concurrent validities were also examined via correlations with measures of sexism, depression, and life satisfaction. We discussed implications, ways to use the EGM, and suggestions for future research.

A Survey on the Utilization and Demand of Thermotherapy Devices in Korean Medical Institutions (한방의료기관의 온열 치료 기기 활용 현황 및 개발 수요에 대한 조사 연구)

  • So-Young In;Su-Ran Lim;Ji-Yeun Park;Jung-Hwan Park;Song-Yi Kim
    • Korean Journal of Acupuncture
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    • v.40 no.4
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    • pp.194-205
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    • 2023
  • Objectives : This study investigated the current utilization status of thermotherapy devices in Korean medicine (KM) institutions and identified areas for improvement and further development, as perceived by KM doctors (KMDs). Methods : An online survey was conducted, targeting KMDs primarily engaged in clinical patient care. The questionnaire included items about respondents' clinical practices, the extent of thermotherapy device usage, their opinions on these devices, and perceived improvement needs. The collected data underwent quantitative analysis. Results : From the 1,025 respondents, data from 862 respondents who provided complete responses were analyzed. On average, respondents utilized thermotherapy treatments for 80% of their patients. Infrared (IR) phototherapy unit, electrical moxibustion apparatus, and heater-based thermotherapy devices were predominantly owned by respondents, with IR being the most frequently used. The average satisfaction score for current thermotherapy devices was 79. A significant concern raised was the necessity for improved health insurance coverage and efficacy evaluation. Conclusions : This research has confirmed that the extensive use of thermotherapy devices by KMDs in treating primarily musculoskeletal and gastrointestinal ailments - common conditions among patients in KM institutions. The main areas identified for improvement encompass safety, cost-effectiveness, and device efficacy. Future enhancements in thermotherapy devices should address these crucial aspects.