• Journal of Advanced Information Technology and Convergence
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• v.10 no.2
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• pp.49-59
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• 2020

As technologies have been developing, our lives are getting easier. Today we are surrounded by the new technologies such as AI and IoT. Moreover, the word, "smart" is a very broad one because we are trying to change our daily environment into smart one by using those technologies. For example, the traditional workplaces have changed into smart offices. Since the 3rd industrial revolution, we have used the touch interface to operate the machines. In the 4th industrial revolution, however, we are trying adding the speech recognition module to the machines to operate them by giving voice commands. Today many of the things are communicated with human by voice commands. Many of them are called AI things and they do tasks which users request and do tasks more than what users request. In the 4th industrial revolution, we use smartphones all the time every day from the morning to the night. For this reason, the privacy using phone is not guaranteed sometimes. For example, the caller's voice can be heard through the phone speaker when accepting a call. So, it is needed to protect privacy on smartphone and it should work automatically according to the user context. In this aspect, this paper proposes a method to adjust the voice volume for call to protect privacy on smartphone according to the user context.

• Proceedings of the KIEE Conference
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• 2001.11c
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• pp.130-133
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• 2001

VoIP(voice over internet protocol) technology is based on IP protocol. The IP protocol can be involved in two types of communication: unicasting and multicasting. Unicasting is the communication between one sender and one receiver. It is one-to-one communication. Multicasting is one-to-many communication. So that, many receivers can get same data from one sender simultaneously. and, the different protocol are proposed for VoIP; H.323, SIP and MGCP. MGCP is perfect server-client protocol, so MGCP is very attractive VoIP protocol to ISP. This paper uses MGCP and offers modified MGCP for conference call. So that, Modified MGCP is compatible to MGCP, and supports conference call using IP-multicast.

• Journal of Communications and Networks
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• v.14 no.4
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• pp.461-466
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• 2012

Any future heterogeneous overlay network system must be able to support ubiquitous access across multiple wireless networks. To coordinate these diverse network environments, one challenging task is a call admission decision among different types of network. In this paper, we propose a new call admission control scheme to provide quality of service (QoS) while ensuring system efficiency. Based on the interplay between network structure and dynamics, we estimate the network's QoS level and adjust the service price adaptively with the aim of maximizing the network performance. A simulation shows that the proposed scheme can approximate an optimized solution while ensuring a well-balanced network performance in widely different network environments.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.38B no.7
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• pp.535-542
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• 2013

Coordinated multi-point transmission (CoMP) is considered to be a promising technique to improve the throughput for LTE-Advanced systems. One important approach for CoMP is Joint Transmission (JT). However, the analytical model of JT has not been fully studied, as user equipments (UEs) receiving the desired signals from an adjacent base station (BS) as well as serving BS, or only serving BS were not distinguished. We derive a new analytical model to describe the call admission control in JT based systems. The performance measures of interest are the call blocking probability, and resource utilization. Furthermore, we compare the performance of JT-based systems and non-JT- based systems. The analytical results are in reasonable agreement with the simulation results.

• IE interfaces
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• v.24 no.1
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• pp.40-50
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• 2011

We develop a nonlinear integer programming model which minimizes the total cost with the optimal number of operators to hire and their optimal allocation to the tasks under the diverse constraints such as the weekly, daily, and hourly maximum allowable abandonment rates for the time-varying inbound call volume. We present a case study based on actual data at a call center, in order to prove the validity of applying the optimization method proposed. By the one-sample two-tailed t-test, we confirm that the expected abandonment rates resulting from the optimization method are identical with the ones from the discrete-event simulation within specified confidence intervals.

• Journal of the Korean Society of Clothing and Textiles
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• v.27 no.3_4
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• pp.429-440
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• 2003

The purpose of this study is to classify the types of men's shoulders through the criteria which represent the characteristic of men's shoulders. In addition, we introduce new bodice patterns depending on our classification. We have the fo11owing conclusions based on our sample size of 200 men's shoulders: 1. The result of factor analysis indicates that six factors are extracted and they consist of 62.3% of total variance. We then choose three factors as standard items for our classification of the shape of men's shoulders. 2. We divide the shape of shoulders into three categories: bent, slopeness, and thickness. Each category is divided into three subcategories. (a) Bent: If one's shoulders are bent forward or backward, then we call them front or back-bent type. Otherwise, they are called standard-bent type. (b) Slopeness: If one's shoulders have an easy or steep slope, then we call them easy or steep slope type. Or else, they are called standard slope type. (c) Thickness: If one's shoulders are thick or thin, then we call them thick or thin type. Otherwise, we call them standard thick type. 3. According to the frequency based on our data entries of 200 men's shoulders, we introduce five new types of men's shoulders. 76.5% of examined men's shoulders belong to one of these five types: (a) 8.0% of standard slope and back-bent type: (b) 9.5% of easy slope and standard-bent type; (c) 45.5% of standard slope and standard-bent type; (d) 5.5% of steep slope and standard-bent type; (e) 8.0% of standard slope and back-bent type. 4. The suitability of new basic bodice patterns based on the types of men's shoulders are demonstrated by the high approval rate of the subjects who participate in testing.

• The Korean Journal of Health Service Management
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• v.13 no.4
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• pp.215-228
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• 2019

Objectives: The purpose of this study is to figure out that Facilitation education can affect significant improvement in sales staff's understanding of precise pharmacokinetics, benefits, safety, and side effects, etc. and eventually lead to increase in call after taking courses. Methods: Data utilized in this study was collected from 413 sales staffs who completed Facilitation course for 5 months. This study used statistical methodologies, paired t-test, exploratory factor analysis, and logistic regression model in order to identify change in Call and after Facilitation courses. Results: The result shows that there are statistically significant increases in CALL quality after Facilitation courses based on the result of pared t-test. Moreover, Facilitation education is more effective in average time of one-time detail than average number of visits per day and average number of doctors per day from the result of logistic regression. Conclusions: In order for MR in pharmaceutical company to improve CALL quality, the education for precise pharmacokinetics, benefits, safety, and side effects is necessary. In addition, various professional training required for detail, including disease education, Selling Skills education, and literacy education are essential. Therefore, Facilitation education would be desirable choice in terms of pharmaceutical marketing strategy.

• The Korean Journal of Applied Statistics
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• v.24 no.2
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• pp.217-225
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• 2011

In this paper, a seasonal variable selection method using the spectral analysis accompanied with seasonal linear model is suggested. The suggested method is applied to the prediction of intra-day call arrivals at a large North American commercial bank call center and a signi cant intra-month seasonal variable I detected. This newly detected seasonal factor is included in the seasonal linear model and is compared with the seasonal linear models without this variable to see whether the new variable helps to improve the forecasting performance. The seasonal linear model with the new variable outperformed the models without it in one-day-ahead forecasting.

• Journal of KIISE:Information Networking
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• v.37 no.6
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• pp.494-498
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• 2010

Performance requirements of a system are usually closely related to the quality of service provided by the system. The call success rate of a mobile communication system is, for example, directly linked with the quality of call service. Therefore, meeting the performance requirements is one of the critical issues during the operation of services as well as in system development. In this paper, we present a testing method for evaluating the call success rate of a mobile communication system by using interval estimation. Also we analyze the criterion used in the evaluation of the quality of 3G mobile communication services which was recently performed by Korea Communications Commission and then discuss the problems.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.30 no.2A
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• pp.61-65
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• 2005

We propose a soft QoS-based borrowing scheme for call admission control(CAC) in DVB-RCS(Digital Video Broadcast-Return Channel via Satellite). Some of the ongoing calls temporarily and fairly release bandwidths that can be used to accommodate a new call in an overloaded satellite network. The amount of bandwidth borrowed from each call is proportional to each user's critical bandwidth ratio, one of parameters for soft QoS mechanism. Simulation results show that the proposed scheme improves the system performance in terms of call blocking probability and bandwidth utilization.