• 제목/요약/키워드: on-board training

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The Effect of Communication of Service Employee on Customer Satisfaction, and Reuse Intention

  • SUNG, Yu-Lim;PARK, Hye-Yoon
    • 융합경영연구
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    • 제9권2호
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    • pp.21-31
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    • 2021
  • Purpose: This study aims to provide marketing implications for training and face-to-face service employee communication by analyzing how communication by Korean crews at foreign airlines affects passengers' perception and how this perception relates to airline service quality and customer satisfaction. Research design, data: The collection of questionnaires for the demonstration in this study has collected 300 questionnaires for about a month for Korean passengers who are aware of the presence of Korean crew on board aircraft. Results: The study analyzed the relationship between the communication ability, customer satisfaction, and reuse intention of foreign airlines. An empirical analysis of the relationship between quality of airline service, customer satisfaction, and intention of re-use can suggest the following implications based on the language and non-verbal communication capabilities of the Korean crew working for foreign airlines. Conclusions: We studied the impact of communication between Korean crews working for foreign airlines on the quality of airline service, customer satisfaction and reuse intention. The Korean crew should also work for overseas airlines and consider communication as important and expand their overall foreign language education and communication skills to have a positive impact on not only Korean passengers but also their own citizens.

학습 시스템을 위한 빅데이터 처리 환경 구축 (The Bigdata Processing Environment Building for the Learning System)

  • 김영근;김승현;조민희;김원중
    • 한국전자통신학회논문지
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    • 제9권7호
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    • pp.791-797
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    • 2014
  • 빅데이터의 병렬분산처리 시스템을 위한 아파치 하둡 환경을 구축하기 위해서는 다수의 컴퓨터를 연결하여 노드를 구성하거나, 하나의 컴퓨터에 다수의 가상 노드 구성을 통해 클라우딩 환경을 구축하여야 한다. 그러나 이러한 시스템을 교육 환경에서 실습용으로 구축하는 것은 복잡한 시스템 구성과 비용적인 측면에서 많은 제약이 따른다. 따라서 빅데이터 처리 분야의 입문자들과 교육기관의 실습용으로 사용할 수 있는 실용적이고 저렴한 학습 시스템의 개발이 시급하다. 본 연구에서는 라즈베리파이 보드를 기반으로 하둡과 NoSQL과 같은 빅데이터 처리 및 분석 실습이 가능한 빅데이터 병렬분산처리 학습시스템을 설계 및 구현하였다. 구현된 빅데이터 병렬분산처리시스템은 교육현장과 빅데이터를 시작하는 입문자들에게 유용한 시스템이 될 것으로 기대된다.

PERFORMANCE OF SMALL SCALE LIVESTOCK/CROP DEMONSTRATION-CUM-TRAINING FARMS IN SRI LANKA

  • de Jong, R.;Kuruppu, L.G.;Jayawardena, Q.W.;Ibrahim, M.N.M.
    • Asian-Australasian Journal of Animal Sciences
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    • 제7권4호
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    • pp.571-582
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    • 1994
  • Three livestock/crop demonstration-cum-training farms have been established on plots of half, one and two acres, typical of the "Kandyan Forest Garden System" Vegetables, bananas, pepper, coffee, coconut and fruit trees are widely spaced, for intercropping with grass, and have been surrounded with live fences that also provide fodder for livestock to increase the family income. Each unit is operated by a selected employee and his family under a monthly incentive scheme based upon the gross margin. On these farms the technical parameters in dairying are better than elsewhere in the Mid-Country. Economic performance over 1985-1992 showed that dairying contributed most to the total gross margin of the half, one and two acre units, i.e. 31, 63 and 69%, respectively. Next came crops (29%, 37% and 19%), poultry (22%, 0% and 9%), and goats (18%, 0% and 3%). In the three farms the cash income per Sri Lankan Rupee spent was 1.5, 4.6 and 2.1, respectively. The overall ratio was 3.2 for dairying, 1.1 for poultry, 4.5 for goats and 9.9 for crops. Actual family labour in the three farms was 548, 548 and 639 days, compared to the 270, 330 and 440 days anticipated in the initial feasibility study. The average incentive payments, which were 20% (half acre), 61% (one acre) and 133% (two acres) of the parastatal salary of the employee, were only insufficient for the extra labour applied in the half acre unit. Dairying and goats proved to be attractive cash earners with a domestic fuel were important benefits. Poultry did little to improve farm income.

간호교육기관의 교육목적 및 교육목표에 대한 토픽 모델링 (Educational goals and objectives of nursing education programs: Topic modeling)

  • 박은준;옥종선;박찬숙
    • 한국간호교육학회지
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    • 제28권4호
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    • pp.400-410
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    • 2022
  • Purpose: This study aimed to understand the keywords and major topics of the educational goals and objectives of nursing educational institutions in South Korea. Methods: From May 10 to May 20, 2022, the educational goals and objectives of all 201 nursing educational institutions in South Korea were collected. Using the NetMiner program, degree and degree centrality, semantic structure, and topic modeling were analyzed. Results: The top keywords and semantic structures of educational goals included 'respect for human (life)-spirit-science-based on, global-competency-professional nurse-nursing personnel-training, professional-science-knowledge-skills, and patients-therapeutic care-relationship.' The educational goals' major topics were clients well-being based on science and respect for human life, a practicing nurse with capabilities and spirit, fostering a nursing personnel with creativity and professionalism, and training of global nurses. The top keywords and semantic structures of the educational objectives included 'holistic care-nursing-research-action-capability, critical thinking-health-problem solving-capability, and efficiency-communication-collaboration-capability.' The educational objectives' major topics were 'nursing professionalism, communication and problem-solving capability; a change of healthcare environments and a progress of nursing practices; fostering professional nurses with creativity and global capability; and clients' health and nursing practice.' Conclusion: Educational goals in nursing presented specific nursing values and concepts, such as respect for human life, therapeutic care relationships, and the promotion of well-being. Educational objectives in nursing presented the competencies of nurses as defined by the Korean Accreditation Board of Nursing Education (KABONE). Recently, the KABONE announced new program outcomes and competencies, which will require the revision of educational goals. To achieve those educational objectives, it is suggested that the expected level of competencies be clearly defined for nursing graduates.

시공간상의 궤적 분석에 의한 제스쳐 인식 (Gesture Recognition by Analyzing a Trajetory on Spatio-Temporal Space)

  • 민병우;윤호섭;소정;에지마 도시야끼
    • 한국정보과학회논문지:소프트웨어및응용
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    • 제26권1호
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    • pp.157-157
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    • 1999
  • Researches on the gesture recognition have become a very interesting topic in the computer vision area, Gesture recognition from visual images has a number of potential applicationssuch as HCI (Human Computer Interaction), VR(Virtual Reality), machine vision. To overcome thetechnical barriers in visual processing, conventional approaches have employed cumbersome devicessuch as datagloves or color marked gloves. In this research, we capture gesture images without usingexternal devices and generate a gesture trajectery composed of point-tokens. The trajectory Is spottedusing phase-based velocity constraints and recognized using the discrete left-right HMM. Inputvectors to the HMM are obtained by using the LBG clustering algorithm on a polar-coordinate spacewhere point-tokens on the Cartesian space .are converted. A gesture vocabulary is composed oftwenty-two dynamic hand gestures for editing drawing elements. In our experiment, one hundred dataper gesture are collected from twenty persons, Fifty data are used for training and another fifty datafor recognition experiment. The recognition result shows about 95% recognition rate and also thepossibility that these results can be applied to several potential systems operated by gestures. Thedeveloped system is running in real time for editing basic graphic primitives in the hardwareenvironments of a Pentium-pro (200 MHz), a Matrox Meteor graphic board and a CCD camera, anda Window95 and Visual C++ software environment.

발목 관절 염좌 후 하퇴근 근활성도의 특성 (Electromyography Activity of Lower Leg Muscles After Ankle Sprain)

  • 하성희;이현옥;김선엽;김종순
    • The Journal of Korean Physical Therapy
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    • 제17권4호
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    • pp.621-631
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    • 2005
  • The purpose of this study was to measure magnitude of lower leg muscle activity during dynamic stability tests performed on an unstable board by subjects with sprained lateral ankles. Fifteen lateral ankle sprain subjects(8 male, 7 female) participated in this study. The muscle activity was measured at gastrocnemious, tibialis anterior, peroneus longus during dynamic stability tests performed on Biodex stability system as surface EMG. The EMG amplitude of each muscle was normalized to the amplitude in the maximal voluntary isometric contraction(MVIC) of each muscle. As results, peroneus longus evidenced significant difference at stable and unstable grade comparing injured with uninjured sides. Gastrocnemious and tibialis anterior evidenced no significant difference. Change of muscle activity with stable and unstable grade evidenced no significant difference on injured and uninjured sides. The data provided information on peroneus longus contributes to dynamic stability after lateral ankle sprains. Peroneus longus training program may have to be emphasized after an ankle sprain.

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소비자상담사의 업무수행, 만족도 및 업무지속의사에 대한 연구 (Study on Consumer Counselors' Work Performance, Satisfaction and Willingness to Sustain the Work)

  • 허경옥
    • 한국생활과학회지
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    • 제12권5호
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    • pp.669-685
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    • 2003
  • This research examined the work performance by consumer counselors, evaluations of their counseling work, the level of their satisfaction, and willingness to sustain consumer counseling work among Consumer Agencies and also identified the variables influencing the evaluation scores on those. The results were summarized as follows. First, the evaluation scores on the work performance of consumer counseling were generally high and they turned out to be generally satisfied with their work. On the other hand, most counselors responded that they would continue their counseling work. Second, there were differences in evaluation scores about speed and specialized area of counseling among Consumer Agencies. Counselors who worked for the Korea Consumer Protection Board recorded high scores in those both criteria. There were differences in the willingness of counselors to continue their counseling work among Consumer Agencies, too. Third, the evaluation scores in six areas of counseling tasks were high when the degree of satisfaction of counselors were high or when agencies treated the counseling important. Fourth, when counselors earned more salaries and owned the experience of in-firm training and when the Consumer Agencies highly valued counseling as consumer tasks, the degree of satisfaction among counselors increased. Finally, when counselors were old, major in consumer science, and held regular work-schedule, they exhibited high degree of satisfaction in their counseling work and they showed greater willingness to sustain their counseling work.

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DACUM 기법에 의한 치과코디네이터 실무형 교육과정 개발 (Development of practical curriculum for dental coordinator based on DACUM)

  • 조혜은;최충호
    • Journal of Korean Academy of Oral Health
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    • 제42권4호
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    • pp.187-198
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    • 2018
  • Objectives: The purpose of this study was to analyze the duties of dental coordinators using the DACUM technique and to develop a practical training course for dental coordinators based on the results. Methods: The curricula for clinic coordinators across 20 educational institutions were analyzed. A board of DACUM specialists was assembled to analyze the role of dental coordinators and to develop a practical curriculum. Results: First, after analysis, we selected 8 duties and 34 tasks that should comprise the role of a dental coordinator, and the number of major tasks was 21. Second, the educational program for dental coordinators developed in this study consisted of a total of 60 hours, including 42 hours of lecture and 18 hours of practice. A pre-requisite curriculum and a final curriculum were developed, and the detailed educational contents and supplies were outlined for each subject. Third, after comparing it with the existing clinic coordinator curricula from 20 educational institutions, the curriculum based on DACUM contained 11 additional fields. Conclusions: This study developed a more specialized, detailed, and practical dental coordinator curriculum based on DACUM. It is expected that more dental coordinators could be trained more professionally with this curriculum, and it could lead to further improvement of the curriculum.

119구급대원이 경험한 폭력대응에 대한 문제점과 정책대안의 주관적 인식유형 (Type of subjective recognition on the problem and policy alternatives to violence response experienced by emergency medical technicians)

  • 이가연;최은숙
    • 한국응급구조학회지
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    • 제26권1호
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    • pp.37-56
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    • 2022
  • Purpose: This study aimed to identify and present suitable recognition types of policy alternative for before and after response, according to the recognition types of problems in response to violence. Methods: This study investigated 36 EMT's of 17 cities and provinces nationwide. The study was approved by the Kongju National University Institute Review Board (KNU_IRB_2021-17). Data were collected from May 1, 2021 to August 30, 2021 and analyzed by Q factor analysis using the PC-QUNAL program. Results: Recognition types of the problem in 119 EMT's response to violence were described as "I type; lack of professional manpower," "II type; inadequate policy on violence," and "III type; lack of awareness on the emergency field." Recognition types of policy alternative on response to violence by 119 EMT's were described as "Itype; training and public relations oriented," "II type; work environment improvement," "III type; violence handling specialization demand," and "IV type; recovery support seeker." Conclusion: This study provides the foundation required to develop and implement the policies regarding the response to violence; therefore, contributing to EMT's provision.

원양항해 전과 후 선원의 혈액 및 소변의 생화학적 분석 (Biochemical Analysis of Crew's Blood and Urine before & after Long-Term Navigation)

  • 하해동;문성배;전승환;정은석;김재호
    • 한국항해항만학회지
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    • 제30권5호
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    • pp.415-420
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    • 2006
  • H대학 실습선 28명의 선원에 대하여 40일간 장기간 항해 전과 후의 혈액과 소변의 생화학적 분석을 실시하였다. 원앙 후 부원 및 모든 연령에서 요소질소와 요산수치(creatine 및 uric acid)가 증가된 것으로 보아 선상생활이 신장의 기능을 나쁘게 하거나 기능저하를 초래했다고 판단되어진다. 또 총콜레스테롤(TC)과 고밀도지단백콜레스테롤(HDL-C) 및 저밀도지단백콜레스테롤(LDL-C)은 원양 전보다 후에 유의하게 감소한 반면에 중성지방(TG)은 유의하게 상승하였다. 연령별로는 TC와 HDL-C가 30대, 40대에서 유의하게 감소하였고, TG는 30대가 유의하게 증가하였는데 특히 30대에서 몇몇 선원에 대해서는 원양 후 TG의 높은 증가를 보여 고지혈증이 의심되고 있다. 또한 소변검사에서도 간세포성기능 및 신장기능의 이상을 진단하는 담즙색소(UBG)와 요단백(PRO)에서 장기간 항해 전과 후 모두 양성반응이 나타난 선원이 각각 7명과 5명 이었다. 특히 우로빌리노겐(Urobilinogen : UBG)에서 양성반응이 크게 증가하여 한 달간 원앙을 통하여 간세포성기능이 저하되었거나 이상이 있음을 보여주고 있다.