• 가족자원경영과 정책
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• 제21권2호
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• pp.51-72
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• 2017

The purpose of this study was to identify perceived work-family conflict of married working women and men with children under 12 years. Specifically, This study attempts to examine the differences of relative influence between objective time variables and subjective satisfaction variables unlike previous research. For research, this study used the data of 1012 working men and women from the 3rd Nation survey of Korean Family in 2015. The main results of this study were as following. First, Business hours and cognition of enough leisure time had more relative effect of work${\rightarrow}$family conflict than any other variable. On the other hand, leisure time on weekdays had the effect of family${\rightarrow}$work conflict with women and men. Second, gender differences of work${\rightarrow}$family conflict and family${\rightarrow}$work conflict were identified. In work${\rightarrow}$family conflict, men were influenced cognition of enough leisure time, women were influenced couple conversation time and employment status unlike men. In family${\rightarrow}$work conflict, men were not influenced subjective satisfaction variables. But women were influenced satisfaction with division of child care. Third, in family${\rightarrow}$work conflict, the addition of objective time variables in Model of men resulted in an increased $R^2$-value, but in work${\rightarrow}$family conflict and family${\rightarrow}$work conflict, the addition of subjective satisfaction variables in Model of women resulted in an increased $R^2$-value.

• 가정과삶의질연구
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• 제8권2호
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• pp.87-100
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• 1990

This study was carried out in an attempt to establish a preliminary scale for measuring $\boxDr$Quality of Life$\boxUl$ of Korean farm households, Data from randomly selected 318 farm households through our the country were analysis. The main results of this study were summarized as follows; 1) The objective levels of living conditions were relatively low in dietary life, healthy & sanitation, and financial stability and were relatively high in family relationship, household work and housing environment. 2) The subjective satisfaction level was lowest in leisure and were relatively high in family relationship and health & sanitation. 3) A comparison of objective level of living conditions and subjective satisfaction level suggested th score of the latter were higher than the former in dietary life and health & sanitation. In the contrary to this, the scores of the former were higher than the latter in housing environment, household work, child education, leisure and family relationship. In particular, the score of the subjective satisfaction level were much higher in housing environment and household work.

• 한국보육지원학회지
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• 제14권1호
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• pp.109-128
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• 2018

Objective: This study examined the relationships among mothers' marital satisfaction, parenting behavior, and preschoolers' sleep problems. Methods: Three hundred mothers of preschoolers completed questionnaires on three research variables. Data were analyzed by correlation analyses and regression analyses. Results: First, mothers' marital satisfaction was negatively related to preschoolers' sleep problems. Second, mothers' marital satisfaction was positively associated with warmth and reasoning, while mothers' marital satisfaction was negatively associated with intrusiveness, coercion, and neglect. Third, mothers' warmth and reasoning were negatively linked to preschoolers' sleep problems, but mothers' coercion was positively linked to preschoolers' sleep problems. Lastly, mothers' warmth partially mediated the relationship between mothers' marital satisfaction and preschoolers' sleep problems. Conclusion/Implications: This study confirmed that mothers' marital satisfaction and parenting behavior had an influence on preschoolers' sleep problems. These findings highlight the importance of the family context for preschoolers' healthy sleeping habits.

• 한국보육지원학회지
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• 제19권5호
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• pp.1-20
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• 2023

Objective: The purpose of the present study was to examine the associations between affective commitment, social support, and life satisfaction among child care teachers. Methods: One hundred fifty-four child care teachers in the metropolitan area of Seoul completed a questionnaire on affective commitment, social support, and life satisfaction. Descriptive statistics, correlation analyses, hierarchical multiple regression analyses using the bootstrapping method were conducted. Results: The results showed that affective commitment predicted increased life satisfaction. The results also revealed significant moderation effects of social support on the relationship between affective commitment and life satisfaction. Further analyses revealed significant moderation effects of support from directors and colleagues on the relationship. Conclusion/Implications: The findings highlight the importance of affective commitment in enhancing life satisfaction among child care teachers. The positive association is more pronounced among child care teachers who perceive social support, highlighting the supportive roles of directors and colleagues in enhancing life satisfaction among child care teachers.

• 산업공학
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• 제16권spc호
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• pp.116-122
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• 2003

We analyze how much employees' work abilities and overall satisfaction on the job or corporate influence on the productivity and customer satisfaction in the service industry, which is characterized by simultaneity, heterogeneity, intangibility and etc. Employees always encounter customers in process of the service. So, the employees' attitudes and behaviors have direct influences on the service quality or satisfaction which customers perceive. Also, employees' satisfaction or work abilities can lead to increase or decrease the productivity. To grasp and demonstrate the cause and effect relationship, we firstly measure the degrees of employee satisfaction organized by 11 factors through survey, and also measure employees' overall satisfaction, organizational commitment and productivity. Secondly, we define service value as the employee's objective measure index and collect it with the data related to customer satisfaction. Based on the collected data, thirdly we define how the relationship among the employee satisfaction, the productivity, the service value and the customer satisfaction are affected by the employees' work abilities and overall satisfaction with SEM(Structural Equation Model). And finally, we classify employees according to their abilities and the degrees of satisfaction respectively and suggest important strategies to manage them effectively.

• 수산경영론집
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• 제38권2호
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• pp.103-129
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• 2007

Prior research on the fishery village tourism has mainly focused on the development and activities in the field, but lacking in strategic approaches. To overcome such a limitation, this study intends to measure visitors' authenticity on Gijang Anchovy Festival, test reliability and validity of the measurement items, and to identify the relationships among variables by a regression analysis of visitors' satisfaction. Authenticity means the value of existence. The types of tourism in fishing villages have been classified as fishery tourism, resource tourism and ecotourism and each of them has its own authenticity. Based on previous research, this study classified it into three factors such as objective authenticity, experiential authenticity and inauthenticity. To analyze the current situation of Daebyeon Anchovy Festival, measurement scales were developed and survey was conducted on the visitors for the three days from April 20 to 23, 2007. A total of 211 questionnaires were distributed and 208 were collected, The questionnaire contains 25 items on authenticity and 4 items on satisfaction and all the items were measured on the 7 Likert scale. It also has 8 items on demographic characteristics. On the test of reliability and validity of the authenticity, 24 items were used, Cronbach's was 0.7 and correlation was higher than 0.3. Factors of objective authenticity, experiential authenticity and inauthenticity were drawn from the factor analysis, which means that the 24 items may be used to measure authenticity of fishery festivals. The findings show that the evaluation score was 4.89 for objective authenticity, 4.36 for experiential authenticity, and 4.24 for inauthenticity. On the test of the hypotheses, the path coefficients were estimated 0.087 for objective authenticity, 0.202 for experiential authenticity and 0.503 for inauthenticity on the visitors' satisfaction. This suggests some meaningful marketing strategies for Gijang Anchovy Festival. First of all, the anchovy festival should focus on motivating visitors to revisit the festival by identifying individual traits, making a pleasant festival oriented toward family visitors, and providing more experience programs about anchovy.

• 유통과학연구
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• 제12권2호
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• pp.49-57
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• 2014

Purpose - Theorists and researchers in the area of customer satisfaction generally agree that product satisfaction intervenes between expectancy disconfirmation and various post-purchase cognitive states including attitude and behavioral intention. Studies in a variety of settings have supported the effect of expectation and its disconfirmation on satisfaction, but only a small number of studies address the cognitive consequences of satisfaction decisions and none report data on choice processes such as brand selection. This study examines the influence of satisfaction and its determinants on behavioral intention and product preference in eight coffee shops across the country. Generally it was found in both overall and summed attribute analyses that satisfaction was a function of expectation and disconfirmation, that intention was a function of satisfaction, and that preference was influenced by satisfaction and disconfirmation, the latter having the greater effect. Research design, data, and methodology - The main objective of this study was to assess the dimensions of consumer selection and satisfaction in choosing a coffee shop. In order to achieve this objective, a study of coffee shops across the country was conducted. This study comprised in-depth questionnaires distributed to coffee shop customers. A survey was conducted from September 1, 2011 to September 30, 2011, involving franchise coffee shop, independently owned coffee shop, and roastery coffee shop customers. Results - Hypothesis 1-1, which states that coffee shop choice attributes differ based on the type of coffee shop, is accepted. It has a significance level of 0.05, according to choosing properties of coffee shop by convenience of transportation, varieties of beans, residence of the owner (manager), information, and relationships. Hypothesis 1-2, which states that satisfaction with the choice factor differs depending on the type of coffee shops, is accepted. The P-values for cleanliness and varieties of beans were 0.04 and 0.00, respectively, and have a significance level of 0.05, according to the satisfaction with the chosen coffee shop. Hypothesis 2-1, which states that the importance of the choice attributes in coffee shop selections differs based on the demographic characteristics of the customers, is accepted. According to the t-test result, convenience of parking and residence of the owner (manager) are significant. Hypothesis 2-2, which states that satisfaction with the choice factor will differ depending of the type of coffee shop, is accepted. According to the t-test result, convenience of parking and residence of the owner (manager) are significant. Conclusions - This study has shown that intention to revisit a certain shop is most likely correlated to satisfaction in all cases. In order to offer subsequent developments for coffee shops, this study also identifies relations between customer satisfaction and selection by finding significant factors. In order to maximize customers' satisfaction, coffee shops should analyze and satisfy customers' needs and wants in terms of coffee service. While the findings do not generalize beyond the mall sampling procedure used here, we have hopefully identified a close approximation of the process of satisfaction decisions used by consumers generally.

• 한국응급구조학회지
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• 제14권1호
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• pp.65-80
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• 2010

Objective : The objective of this study was to survey the job satisfaction and turnover intention of 119 emergency medical technicians who are fire fighters and, at the same time, provide emergency patients with first aid, to examine the correlation between their job satisfaction and turnover intention, and to provide basic materials for the human resource management of 119 emergency medical technicians. Method : The survey was conducted with 152 119 emergency medical technicians working at fire stations in an area of Gyeonggi-do during the period from July 15 to September 14, 2009. Job satisfaction was measured with a tool developed by Kim Sun-sim and Kwon Hye-ran (2002) based on the Index of Work Satisfaction, and turnover intention with the tool developed by Becker (2002) and translated and used by Cho Yeong-sook (2002). The questionnaire was composed of 11 questions on general characteristics, 35 on job satisfaction, and 4 on turnover intention, so a total of 50 questions. The reliability of the questionnaire was Cronbach's ${\alpha}=0.922$ for job satisfaction and Cronbach's ${\alpha}=0.854$ for turnover intention. Using SPSS 14.0, we obtained frequencies, percentages, means, and standard deviations, and performed independent two-sample t-test, one-way ANOVA, and Pearson correlation analysis, and Cronbach's ${\alpha}$. Results : 1) The mean score of the 119 emergency medical technicians' job satisfaction was 2.71, and that of their turnover intention was 2.64. By area of job satisfaction, the mean score was 3.44 for the area of job itself, 2.92 for the interaction area, 2.67 for the organizational demand area, 2.64 for the autonomy area, 2.14 for the wage area, and 1.91 for the working condition area, showing that emergency medical technicians were generally satisfied with their job itself but not with their working condition. 2) As to difference according to the 119 emergency medical technicians' general characteristics, statistically significant difference was observed in job satisfaction according to license type (F = 4.729, p < .010), and in turnover intention according to position (F = 3.768, p < .025). 3) The 119 emergency medical technicians' job satisfaction and turnover intention was in a negative correlation with each other (r = -.44, p < .000) in general, and by the sub-areas of job satisfaction, the correlation with turnover intention was high in order of the autonomy area (r = -.42, p = .000), interaction area (r = -.42, p = .000), job itself (r = -.35, p < .000), organizational demand area (r = -.30, p = .000), wage area (r = -.23, p = .000), and working condition area (r = -.21, p = .008). Conclusion : The 119 emergency medical technicians' job satisfaction showed a negative correlation with their turnover intention. This suggests that turnover intention can be reduced by improving job satisfaction. Furthermore, 119 emergency medical technicians' job satisfaction was high with the job itself, showing their high pride in their job, but was low with working condition and wage. Thus, it is necessary to enhance their job satisfaction by improving the 24-hour work system through supplementing manpower, compensating for overtime works, adjusting work hours per week, etc. These results are expected to be useful in making human resource management plans to lower turnover intention by enhancing 119 emergency medical technicians' job satisfaction.

• 한국실천공학교육학회논문지
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• 제2권1호
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• pp.135-145
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• 2010

본 연구는 직장인의 직무만족과 자아정체감 및 심리적 안녕감이 서로 어떠한 관계에 있는지 알아보는 데에 목적이 있으며 이를 통해 직장인의 심리상담을 위한 기초 자료를 제공하고자 하였다. 이를 위해 서울과 경기, 인천지역의 직장인 264명을 대상으로 직무만족, 자아정체감, 심리적 안녕감의 정도를 측정하고, SPSS 12.0을 사용하여 상관분석과 회귀분석을 실시하였다. 그 결과는 다음과 같다. 첫째, 직무만족은 심리적 안녕감의 긍정적 대인관계 및 자아정체감의 목표지향성과 다소 높은 상관을 보였으며, 자아정체감은 주도성을 제외한 모든 변인이 심리적 안녕감과 정적 상관을 보였다. 둘째, 직무만족은 심리적 안녕감의 대인관계, 자아수용성, 삶의 목적, 개인적 성장에 영향을 미쳤으나 자율성과 환경통제력에는 영향을 미치지 않는 것으로 나타났다. 셋째, 자아정체감의 하위요인 중 주도성은 심리적 안녕감의 하위 요인 중 긍정적 대인관계에 부적 영향을 미쳤다. 넷째, 자아정체감의 하위요인 중 목표지향성은 직무만족에 정적인 영향을 미쳤으며, 정체감 혼미는 부적인 영향을 미쳤다. 다섯째, 직무만족과 자아정체감이 심리적 안녕감에 미치는 영향을 살펴 본 결과 전체적으로 높은 영향을 미쳤으며 특히 하위변인 중 삶의 목적을 높이 설명하고 있었다. 이러한 결과는 직장인들의 직무 만족을 높이고 자아정체감 형성을 높이는 것이 그들의 목표지향에 영향을 미치므로 조직의 성과를 높이는데 효과가 있을 것으로 예측된다.

• 간호행정학회지
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• 제13권1호
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• pp.98-108
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• 2007

Purpose: The objective of this research was to explore the levels of patient satisfaction and job satisfaction according to the level of nurse manpower, in order to provide effective management for nurses. Methods: The research was conducted from November 1 to December 30, 2006, with a survey of 310 nurses and 240 patients at eight tertiary hospitals in Seoul. Data were collected according to the level of nurse manpower from the first (a nurse vs. patient ratio of below 2.0) to the sixth (a ratio of over 4.0) rank. The survey tools were used Park-Yoon's job satisfaction (1992) and Wandelt and Ager (1974)'s patient satisfaction. The acquired data were analyzed with SPSS $PC^+$ 12.0 program using descriptive methods, ${\chi}^2$ test, ANCOVA, and Scheffe. Results: Overall job satisfaction of nurses showed 3.10 and patient satisfaction of patients showed 4.15. Analysis based on the level of nurse manpower showed that hospitals of first and second rank had higher scores than those of lower rank for nurse's job satisfaction and patient satisfaction. Conclusion: Hospitals with a higher level of nurse manpower showed higher score of nurse's job satisfaction and patient satisfaction.