• The Korean Journal of Community Living Science
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• v.20 no.2
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• pp.263-274
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• 2009

The objective of this study is to verify work satisfaction of school food-service employee, of their job characteristics. Subjects were comprised 9 elementary schools, 11 middle schools, and 3 high schools in Ansan city. Data were analyzed 203 questionnaires for frequency, means, one-way ANOVA, $Scheff{\acute{e}}$ test, t-test, and Pearson correlation using SPSS PC Package. Most of the respondents were high school graduate(91.1%), under one million won salary(41.9%), and non license holder(60.6%). Working conditions were part-time job(41.9%), unlimited contractors(51.2%), and 3-5 years of working experience(21.7%). Measure of overall job satisfaction by Likert-type 5 scale, satisfaction of work operation attitude was 3.55 points and work characteristic duty of 4.32 points. The certificate qualified and elementary school's working posture were more satisfied their work attitude than other groups(p<0.05). Salary satisfaction score showed 2.64 points, but the work esteem satisfaction showed 3.34 points. The factor of working circumstance and potentiality satisfaction was only 2.61 points, but interpersonal connection and communication satisfaction was 3.50 points. Between job satisfactions factors, they were highly correlated with each other. The pride and characteristic duty of the work showed the strongest correlated(p<0.001). The satisfaction score of work operation attitude were significantly correlated with characteristic duty(p<0.001), work esteem, interpersonal relationships and communication(p<0.01). With this results, work satisfaction of food service employees showed a relatively high to perform a job task characteristics and work attitudes. However, the working environment and growth in salaries satisfaction were low. A set of duties must be paid according to the labor intensity. As removing the disturbing factors, the improvement in the quality of the feed will be able to expect substantial effects.

• Journal of Family Relations
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• v.21 no.3
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• pp.73-93
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• 2016

Objective: The purpose of the present study was to examine how children's transition to adulthood might be related to their parents' marital satisfaction and relationship satisfaction with children. Specifically, we investigated if the numbers of children who (1) graduated from 4-year college, (2) were employed, (3) were married, (4) moved out of parental homes and lived independently, and (5) had at least one child might be associated with better marital satisfaction and higher relationship satisfaction with children among midlife and older parents. We also evaluated if the associations might differ by gender of the children (sons vs. daughters) as well as by their gender and birth order (first-born son, later-born son, first-born daughter, later-born daughter). Method: The analytic sample was drawn from the 2006 Korean Longitudinal Study of Ageing. The sample consisted of 1,905 parents whose children were aged between 25 and 35. For analysis, regression models with robust standard errors were estimated using Stata. Results: Results suggest that sons' (especially first-born sons') transition to adulthood exerted more consistent impacts on parents. More specifically, first-born sons' completion of higher education, marriage, and independent living arrangement were associated with either higher levels of parental marital satisfaction or relationship satisfaction with children. With regard to later-born sons, their completion of college education was linked to higher levels of parental marital satisfaction and relationship satisfaction with children. Conclusion: Korean parents appear to place greater importance on first-born sons' successful transition to adulthood compared to those of other children. Overall, however, transition to adulthood may have limited influence on Korean parents.

• Korea Journal of Hospital Management
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• v.27 no.2
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• pp.34-43
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• 2022

Objective: Telemedicine service is gaining importance in remote military areas. This study aimed to explore the mediating effect of user satisfaction on the association between military telemedicine service's quality and customer loyalty. Methods: The research data comprised the results of a satisfaction survey on 1,116 military telemedicine satisfaction surveys conducted from November 1 to November 31, 2021. T-tests and ANOVA were analyzed to confirm the difference in satisfaction and loyalty according to the general characteristics of the study subjects. User satisfaction, customer loyalty, and mediating effects were analyzed using multiple linear regression analysis. Results: Among the study subjects, 458 were affiliated with the Army, 68 with the Navy, and 36 with the Air Force. Among the quality of telemedicine service, tangibility, reliability, and empathy affected user satisfaction while reliability and empathy affected customer loyalty. Since the standardized coefficient beta of empathy was 0.150 (P=0.018), it was confirmed that it significantly affected customer loyalty by mediating user satisfaction. Conclusion: The telemedicine service's quality affects users' satisfaction and customer loyalty. Moreover, there was the mediating effect of user satisfaction on the association between telemedicine service and customer loyalty. Therefore, the reliability and reliability of the current telemedicine service can be improved through the replacement of outdated equipment and performance improvement, expansion of medicines in telemedicine units, and improvement of medical services through periodic CS education to increase the customers' satisfaction and loyalty.

• Journal of Convergence for Information Technology
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• v.9 no.4
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• pp.21-27
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• 2019

The ERP System is used as a useful tool for corporate management. The ERP system needs to be researched for continued use, taking into account the mandatory acceptance environment. This study was validated through AMOS 18 by setting up a model that adds variables in the mandatory acceptance environment based on prior studies on factors affecting the intended use of ERP system. Analysis shows that the intended use of ERP system users is significantly influenced by user satisfaction and objective usefulness, and that user satisfaction and objective usefulness are significantly affected by the quality of service quality of service. This study suggests that it is important to make users to feel the usefulness and satisfaction of the system through user's prior knowledge and participation. It also says that there is a need to maintain service quality.

• Science of Emotion and Sensibility
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• v.19 no.2
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• pp.67-78
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• 2016

The purpose of this study was to investigate relationships among the older drivers' subjective evaluation and objective performances for driving ability, mobility and subjective well-being. Scores for mobility and subjective well-being were obtained using questionnaires. Diagram-based driving scenarios and driving simulation were used to measure subjective and objective driving abilities, respectively. The results can be summarized as followings. First, subjective evaluation scores of driving ability but not objective driving performance significantly correlated with mobility. Second, the higher level of mobility predicted higher life satisfaction, higher positive affectivity, and lower negative affectivity. Third, the older driver's higher scores of subjective driving ability induced higher level of mobility, which, in turn, increased life satisfaction and positive affectivity but lower negative affectivity. The results suggested that subjective rather than objective ability for driving is more important in determining the level of old driver's subjective well-being.

• Korea Journal of Hospital Management
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• v.10 no.1
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• pp.1-24
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• 2005

Organizational culture has been very important in the field of organizational behavior research for the past decade. Although there has been a growing interest in the organizational culture and organizational performance, there was few research in healthcare organizations. The objective of this study is to identify the relationship of organizational culture based on the Quinn's competing values approach, with job satisfaction and intention of turnover perceived by national hospital employees. The study setting was the national hospital. Data were collected by self-administered questionnaires. The study sample consisted of 555 hospital employees. Structural Equation Modeling(SEM) analysis was conducted to find the causal relationship of organizational culture, job satisfaction and intention of turnover.The major results of this study are as follows: the consensual culture, rational culture, and developmental culture in national hospital showed a strong relationship with job satisfaction and intention of turnover in contrast to other previous studies. This finding showed that task oriented and human related climate is more effective on job satisfaction than hierarchical culture in national hospital settings.

• Journal of Distribution Science
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• v.13 no.9
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• pp.29-36
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• 2015

Purpose - The purpose of this study is to examine the influence of effective role-play and training on employee education satisfaction and customer orientation. Evidence of the suggested objective is obtained by monitoring the effectiveness of hotel service training. Research design, data, and methodology - Data were collected from 280 role-play sessions performed in a Korean Hotel and examined using a frequency analysis, reliability/validity assessments, correlation analysis, and regression analysis using SPSS 19.0. Results - 1) Entrepreneurs and training instructors should enthusiastically apply service education in order to enhance each employee d evaluation in terms of customer satisfaction and customer orientation. 2) The most effective factor on customer satisfaction and orientation is the instructor's qualifications. 3) Since a higher level of education-training satisfaction leads to better customer orientation, effective education-training is essential to achieve this result. Conclusions - The study was able to obtain practical evidence that can confirm that service education-training through role-play positively affects employee customer service orientation. In future advanced research on training effects on customer orientation, various internal factors of a business should also be considered.

• The Journal of Korean Academy of Sensory Integration
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• v.4 no.1
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• pp.57-64
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• 2006

Objective : The purpose of this paper was to suggest a model of the home-visiting occupational therapy for the child with sensory integrative dysfunction through parent's satisfaction of volunteer activity to home-visiting occupational therapy. Method : A questionnaire survey were conducted to investigate the satisfaction on after of volunteer activity to home-visiting occupational therapy for the child with sensory integrative dysfunction. The 12 parents agreed on this service that students of department of occupational therapy visited at home 2 or 3times during the 16weeks. Results : Parents responded that satisfaction was seen orderly agreed(66%), very agreed (34%) in the convenient portion of service process, orderly agreed(50%), very agreed(42%), moderate agreed(8%) in the therapeutic technique and professionalism, very agreed(58%), agreed(42%) in the portion of general satisfaction. Correlation was not between satisfaction of convenient portion and related questions, but in the student attitude and the therapeutic technique, professionalism and related question was related to all question except a family treatment access method portion. Conclusions : It will be able to present the model of the home-visiting service in various occupational therapy field above the results and home-visiting occupational therapy service system must be introduced with the hygienic medical treatment delivery system through the deepening research.

• Journal of Pharmacopuncture
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• v.15 no.3
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• pp.7-12
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• 2012

Objective: This study aimed to summarize and analyze the usage of and the satisfaction levels with combined treatment including Oriental and Western medicine. Methods: We searched studies on the usage of and the satisfaction levels with combined treatment including Oriental and Western medicine over the past 10 yrs (2001-2011) from 3 Korean databases (National Assembly Library, Research Information Service System, and National Discovery for Science Leaders). The reviewers also conducted a summarizing analysis by sampling the literature according to the type of study, study period, region, study subjects, sample size, type of sampling, research method, data analysis, study instruments, main results, etc. Results: When the main results of six studies on combined treatment usage and satisfaction levels were considered together, the most important decisive factor in determining the usage of combined treatment was the illness of the patient, followed by the patient's occupation, sex, age, education, marital status, religion, treatment cost, and treatment results. In addition, the most important factor that determined satisfaction levels with combined treatment was age, followed by education, religion, income, health status, treatment procedures, staff attitude, and cleanliness. Conclusions: Elderly patients with musculoskeletal, cerebro-vascular, and circulatory system illnesses are more likely to prefer combined treatment over independent Oriental or Western treatment and are more likely to request specialized, adjusted medical care.

• Journal of the Ergonomics Society of Korea
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• v.34 no.3
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• pp.223-234
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• 2015

Objective:This study aims to investigate the correlation between office environment satisfaction levels and workers' subjective symptoms by conducting surveys asking office workers to state their subjective symptoms and office satisfaction levels. Background: The increased number of office workers and their work hours have led to new understandings of the importance of office environments including its temperature, humidity, noise levels, lighting, space arrangements, and quality of air. Method: Specific details on office work, office environment, office space satisfaction levels, workplace related symptoms, absence from work, due to workplace-related symptoms, were analyzed based on the survey answers given by 451 office workers who were the subjects of this research. Results: Office workers showed different characteristics of subjective symptoms depending on their gender, age, work experience, and time spent resting and on computers. Also, differences in symptoms were found for workers with different satisfaction levels for office environment (temperature, humidity, noise levels, quality of air, lighting) and office space arrangements (location of monitors, area and display of office space, chairs and desks). Conclusion and Application: Relationship between workers' satisfaction levels with the office environment and their subjective symptoms is expected to be serve as essential data for systematic management of the workplace.