• Communications for Statistical Applications and Methods
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• v.18 no.3
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• pp.277-286
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• 2011

Global companies can sell their products with dierent warranty periods based on location and times. Customers can select the length of warranty on their own if they pay an additional fee. In this paper, we consider the warranty period and the repair time limit as random variables. A two-dimensional warranty policy is considered with repair times and failure times. The repair times are considered within the repair time limit and the failure times are considered within the warranty period. Under the non-renewable warranty policy, we obtain the expected number of warranty services and their variances in the censored area by warranty period and repair time limit to conduct a warranty cost analysis. Numerical examples are discussed to demonstrate the applicability of the methodologies and results using field data based on the proposed approach in the paper.

• Journal of Applied Reliability
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• v.11 no.1
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• pp.43-57
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• 2011

In the paper, we consider two-dimensional warranty policy with failure times and repair times. The failure times are considered within the warranty period and the repair times are considered within the repair time limit. Under the renewable warranty policy and non-renewable warranty policy, we consider the number of warranty services in the censored area by warranty period and repair time limit to conduct warranty cost analysis. We investigate the field data to check their dependency and implement our proposed approaches to conduct warranty cost analysis using the parametric methods. Numerical examples are discussed to demonstrate the applicability of the methodologies and results based on the proposed approach in the paper.

• Journal of Korean Society for Quality Management
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• v.24 no.1
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• pp.1-9
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• 1996

Ritchken(1985) analyzes free replacement and pro-rata warranty policies for products receiving renewable warranies. He shows that for constant failure rates pro-rata warranty policies are more attractive to risk-averse manufacturers than shorter term free replacement policies that result in the same average warranty cost. This paper considers the case when product lifetimes distributions are of phase-type. When this is so, Ritchken's performance measures can be simplified considerably. It is found, that irrespective of the pattern of failure rates, pro-rata warranty policies are preferable to free replacement policies. But the warranty period of the equivalent free replacement policy decreases and then increases, as product reliability(the average time between failures) increases.