• Journal of Industrial Convergence
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• v.16 no.2
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• pp.25-31
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• 2018

An APT attack is a new hacking technique that continuously attacks specific targets and is called an APT attack in which a hacker exploits various security threats to continually attack a company or organization's network. Protect employees in a specific organization and access their internal servers or databases until they acquire significant assets of the company or organization, such as personal information leaks or critical data breaches. Also, APT attacks are not attacked at once, and it is difficult to detect hacking over the years. This white paper examines ongoing APT attacks and identifies, educates, and proposes measures to build a security management system, from the executives of each organization to the general staff. It also provides security updates and up-to-date antivirus software to prevent malicious code from infiltrating your company or organization, which can exploit vulnerabilities in your organization that could infect malicious code. And provides an environment to respond to APT attacks.

• Journal of Convergence for Information Technology
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• v.9 no.5
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• pp.104-116
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• 2019

Transformational leadership(TL) is an effective job resource that can lead to innovative behavior. The new concern is to identify the mechanisms by which innovative behaviors persist, taking into account factors such as mediator. Therefore, this study intends to identify the mediating role of job engagement in the relationship between sub-factors of TL and innovative behavior. We conducted a questionnaire survey of 671 employees who are highly related to innovative behavior in public, private firms and utilized a structural equation analysis, mediation analysis to verify hypotheses based on previous studies. As a result, charisma and intellectual stimulation, which are sub-factors of TL were proved to influence innovative behavior through job engagement. The results of this study imply that companies need to utilize the measurement tool of job engagement and select leader with charisma and intellectual stimulation to sustain innovative behavior.

• Journal of Platform Technology
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• v.9 no.2
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• pp.26-37
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• 2021

E-mail is one of the important tools for communicating with people in everyday life. With COVID-19 (Coronavirus) increasing non-face-to-face activity, security incidents through e-mail such as spam, phishing, and ransomware are increasing. E-mail security incidents are increasing as social engineering attack using human psychology rather than arising from technological weaknesses that e-mails have. Security incidents using human psychology can be prevented and defended by improving security awareness. This study empirically studies the analysis of changes in response to malicious e-mail due to improved security awareness through malicious e-mail simulations on executives and employees of domestic and foreign company. In this study, the factors of security training, top-down security management, and security issue sharing are found to be effective in safely responding to malicious e-mail. This study presents a new study by conducting empirical analysis of theoretical research on security awareness in relation to malicious e-mail responses, and results obtained from simulations in a practical setting may help security work.

• Journal of Korea Society of Industrial Information Systems
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• v.25 no.6
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• pp.125-141
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• 2020

This study focuses on the impact of service expansion for tax service customers and the change in customer's re-use intention, according to the degree of psychological ownership of internal employees when expanding differentiated service areas and the reinforcement of profits according to the representative's tendency. The effects of emphasis, cost emphasis, and double emphasis (revenue and cost dual emphasis) were analyzed. As a result of the study, it was possible to see the changes in the customer's re-use intention according to the psychological ownership of internal workers and satisfying users' customer satisfaction. In addition, it is meaningful to enable the tax agent to pursue a change in the direction of future-oriented service provision, and a new research direction was suggested in terms of the professionalism, quality, and service expansion of the tax agent.

• Journal of Environmental Science International
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• v.30 no.2
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• pp.153-159
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• 2021

This study aims to suggest the direction of urban regeneration policies of Gangwon-do in accordance with COVID-19 outbreak, and the results are as follows. First, it is inevitable to urgently execute the project from the perspective of cities and counties in Gangwon-do, where the promotion of urban regeneration projects has been delayed due to COVID-19 incident. As a result, it is highly likely to cause the employees overloaded and have negative effect on achieving the goals of urban regeneration, so, it is necessary to provide support measures at the government and provincial level, such as the actual execution index and the adjusting time of start and completion of particular business. Second, as the uncertainty of COVID-19 continues, it needs to strengthen the operation and monitoring of urban regeneration support centers in Gangwon-do and examine the changes in business operation plans in advance. In particular, the decrease in visitors to traditional markets and restaurants is expected to have a direct effect on small business owners engaged in the service industry. Therefore, it is necessary to actively consider the utilization plans of smart city regeneration, such as online shopping and non-contact payment. Third, it is necessary to phase in smart urban regeneration training focused on information weakness to narrow the digital gap, in preparation for general lifestyle changes such as contactless and non-face-to-face interactions. At a time when new light is being shed on local areas, which are quieter than heavily populated cities, a project that reflects the regional characteristics and culture of Gangwon-do is necessary.

• Knowledge Management Research
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• v.22 no.1
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• pp.121-138
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• 2021

In the rapidly changing business environment, the intention to start a new business is strengthening. In this study, in order to confirm the effect on the entrepreneurial intention, the relationship and the effect among technical capability, and job satisfaction, and entrepreneurship, which are the second order factor consisting of risk taking, desire for achievement, and innovativeness, on entrepreneurial intention were analyzed to identify the effect of business intentions from the perspective of knowledge management.. To this end, the proposed research model was statistically verified using the Partial Least Square Structural Equation Model. Under analysis, survey data were collected online for 280 employees currently in the workplace, and the research model was empirically analyzed through the structural equation model. As a result of the analysis, it was confirmed that all the suggested variables had a significant effect on the entrepreneurial intention, and that job satisfaction had a negative moderating effect on entrepreneurial intention by interacting with entrepreneurship. The results of this study are expected to provide practical and theoretical implications from a knowledge management perspective.

• Asia-Pacific Journal of Business
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• v.10 no.3
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• pp.69-93
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• 2019

There is a growing interest in researching new leadership and efficient organizational management due to the changes and spread of Information Communications Technologies (ICT) related organizations. Therefore, the purpose of this study is to examine the effect of leadership on organization in ICT R & D, and to follow the relationship between coaching leadership, leader member exchange (LMX), emotional intelligence of leaders, and organizational effectiveness. In order to verify this research problem, a total of 310 people were surveyed from employees working in the ICT R & D field. Reliability analysis of the measuring tool was tested on 80 pilot surveys in advance, and the final 285 data were used for empirical analysis excluding 25 unsatisfactory responses. For analysis, SPSS 22.0 program and AMOS were used to analyze the reliability, validity, path analysis, and control effects of the measurement tools. The findings demonstrate empirically the positive relationship between LMX and organizational effectiveness on coaching leadership in ICT R & D. In addition, by empirically verifying the effect that the emotional intelligence of the leader regulates the relationship between LMX, organizational effectiveness, and coaching leadership, then emotional intelligence of the leader can be usefully applied in ICT R & D. Furthermore, the demand for more in-depth research on coaching leadership, LMX, and emotional intelligence of leaders, which positively affects organizational effectiveness, was identified as demand for ICT R & D is increasing and horizontal and interactive leadership is needed.

• Quality Improvement in Health Care
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• v.26 no.2
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• pp.66-76
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• 2020

Purpose:Hospitals provide top medical service using exceptional manpower, medical technology, and state-of-the-art equipment, thus raising the standard of customer satisfaction. In addition, their medical service is becoming higher than before. One-stop service is a good way to improve the quality of customer-centered service as a qualitative marketing strategy. This study thus aims to facilitate subsequent research and compare customer satisfaction before and after one-stop service. Methods: The study included 72 patients who received the reserved examination and one-stop service for 20 days from April 23 to May 12, 2014. The surveyed questionnaire data were analyzed using SPSS 18.00. Results: The comparison results of customer satisfaction showed that the satisfaction score was generally high in the areas of kindness of examination staff, the speedy/accuracy of work processing of examination staff, and the kindness of reservation staff. The group before one-stop service showed their dissatisfaction with repeated visits and difficulty of booking a desired day. The group after one-stop service showed dissatisfaction with the long waiting time for examination or same-day treatment. Conclusion: The one-stop service showed good results, but new uncomfortable issues for the customer were revealed as well, which may result in more work of employees. Considering the characteristics of various clinical departments, the author hopes to find an efficient operation plan through the development and improvement of an appropriate one-stop service method.

• The Journal of the Convergence on Culture Technology
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• v.8 no.2
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• pp.23-28
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• 2022

This paper analyzed the influence of employment, human resource development, and labor practices on the corporate performance. Data were collected from the Korea Labor Institute's workplace panel survey(WPS) from 2017, and the analysis used 2,868 companies. This study employed operating profit as a corporate performance. Employment included open recruitment of new employees, evaluation of NCS job competency, and implementation of core human resources acquisition program. Human resource development consisted of incumbent training, job competency improvement evaluation, management program for low performer, emoloyee's career plan, and HRD using job analysis. Labor practices included guarantees for parental leave, guarantees for maternity leave, and support for childcare facilities. The analysis method used binominal logistic regression analysis for two groups of operating profit surplus and deficit companies. As a result of the analysis, it was possible to confirm the influence of employment, human resource development, and labor practices on performance. And the implications of employment, human resource development, and labor practices to improve corporate performance were discussed.

• Safety and Health at Work
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• v.13 no.1
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• pp.66-72
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• 2022

Background: The aim of the present study was to evaluate the psychological well-being (PWB) during the coronavirus disease (COVID-19) pandemic in workers of a multinational company. Methods: Employees (aged ≥18 years) were recruited from Latin American, North American, New Zealand, and European sites of a multinational company operative during all the pandemic period. The self-reported Psychological General Well-Being Index was used to assess the global PWB and the effects on six subdomains: anxiety, depressed mood, positive well-being, self-control, general health, and vitality. The influencing role of age, gender, geographical location, COVID-19 epidemiology, and restrictive measures adopted to control the pandemic was explored. Results: A total of 1335 workers completed the survey. The aggregate median PWB global score was in a positive range, with significantly better outcomes detected in the Mexican and Colombian Latin American sites compared with the other worldwide countries (p < 0.001). Among the European locations, a significantly higher PWB score was determined in Spain compared with the German and French sites (p < 0.05). Comparable geographical trends were demonstrated for all the PWB subdomains. Male workers had a significantly better PWB compared with females (p < 0.05), whereas a negative correlation emerged with aging (p = 0.01). COVID-19 epidemiology and pandemic control measures had no clear effects on PWB. Conclusion: Monitoring PWB and the impact of individual and pandemic-related variables may be helpful to clarify the mental health effects of pandemic, define targeted psychological-supporting measures, also in the workplace, to face such a complex situation in a more constructive way.