• International Journal of Quality Innovation
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• v.6 no.2
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• pp.90-104
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• 2005

Creativity can be defined as an art, the art of finding new solutions to old and emerging problems. Creativity's driving force may be a structured or a non structured process, though in either case intuition plays a major role. This particular art in this field is the product of employees' thought processes. By its nature, hinking is a free process. In the world of business, creativity is best able to express itself where people do their work with pleasure. Everybody is capable of being creative but organisations can stem the tide of creativity by putting various obstacles in its path. Creative organisations are characterised by particular values, oranisational forms and a conducive internal atmosphere.

• Culinary science and hospitality research
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• v.5 no.2
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• pp.327-350
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• 1999

Under the present situation of severe competition in the food industry, food industry should put much emphasis on maintaing repeating guests as well as attracting new guests. Food industry should gain competition superiority with relationship marketing which consists of the interaction between the role of guests as participants and the guests-oriented service of employees, and marketing activities building up, maintaining, and enforcing the relationship with the guests. However, food industry in Korea have not had much interests in the relationship marketing Which can maintain repeating guests, and they have not carried out relationship marketing activities. This study attempted to establish the relationship marketing strategy of the food industry for the maintenance of friendly relationship with its guests. After reviewing the precedent theory of relationship marketing, the study tried to find out the important factors to affect the relationship marketing of food industry.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.35 no.4
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• pp.202-210
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• 2012

This study was analyzed based on the core competencies that Small Giant enterprises to foster the goals of growth of SMEs mid-sized businesses rather than Global Small Giant enterprises of the business model for a causal relationship. As the result, the average age, sales and number of employees of Korean small giants were 20.6 years, 148.8 billion won and 312.1. This research investigated that Korean small giants were realizing the sustainable growth with the firm shares in the target markets, based on added values in groups and technical powers, although their average age is one third younger than global small giants. The further research needs to develop and select small giants more precisely and strictly. It is expected that small giants will be new growth engines to improve global competitiveness of Korea.

• International Journal of Contents
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• v.5 no.3
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• pp.1-7
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• 2009

The importance and the value of call center callers are increasing since they play very crucial roles as representatives of their companies at the closest contact point with customers. However, they have low satisfaction at work and are more likely to leave their jobs due to the fact that they are exhausted from heavy work load; they provide less pay and less chance for promotion than other jobs in the same industry. The high turnover costs companies high expenses on finding and training new callers. In the mean time, customer satisfaction may drop and it can give the customers negative image of the company. Therefore, solutions are required to keep the turnover of call center callers to the minimum. In this study, call center employees in Gwangju area were investigated for their job attitude and turnover intention. Based on the results, several implications are suggested.

• Management & Information Systems Review
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• v.18
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• pp.1-19
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• 2006

Ageing induces huge dramatic change of society and economy rather than simple change of population structure. Ageing causes the decrease of working age population and production capable population, thus this brings growth slowness and long-term stagnation. In addition, progress in ageing decreases saving rate, consequently low saving rate brings about the decrease of country-wide investment resources. This ageing problem which is progressive rapidly needs core competence and implementation of human resource professionals to overcome this kind of environment change. First of all, it needs turnover in thinking way toward talents. Secondly, we need innovation one team to pursue innovation and creativity. Thirdly, it should be considered in a new way with the number of workers and efficiency of personnel expenses. Fourthly, employees should make effort for self-advancement. Under the environment with newly change human resource personnels' function and role should be emphasized to maintain sustainable growth and overcome the change of management environment. Therefore, human resources should be emphasized to become competitive personnel and organization with leading the change master and creating the value of the organization.

• Korea Journal of Hospital Management
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• v.4 no.1
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• pp.96-128
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• 1999

This research has a purpose to develop strategies for application and introduction of activitiy based costing for Korean hospitals. A 700 bed-sized general hospital in Taejon was chosen to conduct this study. The conventional costing and ABC methods were simultaneously applied to the Obstetrics & Gynecology department, using data surveyed from June 21 to 30, 1998. The difference of two costing methods' results were analyzed and ABC's superiority was recognized. It showed that the new ABC model was more rational, fair, and objective in allocating indirect costs. The strategies to introduce ABC model to hospitals were suggested as followings: 1)a committee to manage ABC should be organized; 2)education for the employees about costing and cost saving should be provided; 3)the computerized ABC program should be developed; and 4)more advanced and rigourous methods to identify activities and measure the resource consumption should be developed.

• Journal of the Korean Society of Safety
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• v.28 no.1
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• pp.109-116
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• 2013

The objective of this study is to develop a new system that is simpler to be used to keep the safe workplace at the small food manufacturers which employees less than 10 persons. The number of these small food manufacturers is 13,853 and account for almost 80% of all food manufacturers. Most of these companies do not pay attention to safety and thus keep high accident potential. It is very important to persuade these companies to manage safety but they can hardly handle the complicated requirements of safety, health, quality, food quality, and musculoskeletal disorders intervention. This system is intended to develop a system which can be easily implemented but comprehensive to reflect main points in safety management, musculoskeletal disorders intervention,. ISO 9001, ISO 14001, KOSHA 18001, GAP and ISO 22000.

• Journal of Navigation and Port Research
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• v.36 no.2
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• pp.141-148
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• 2012

This study evaluates how activation plans presented by previous research are perceived by employees in the ship supply industry by sample surveys. Another objective of this study is to also assist in the selection of effective activation plans. It is becoming more and more difficult for the Port of Busan to strengthen its competitiveness in the ship supply industry by maintaining the status quo. Much research extending the scope of research subjects in the port logistics industry indicates that the development of the port logistics industry is very important for creating new value for the Port of Busan. The results shows that improvement in the retail structure and government support had a significantly positive correlation between the importance and necessity of the ship supply industry activation.

• IE interfaces
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• v.6 no.2
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• pp.103-115
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• 1993

In dies manufacturing industry, quality, cost, and production leadtime are very important. In this study, we describe the current status and characteristics of dies industry in Korea. AS a case study, we introduce a CIM system implemented in a leading dies manufacturer and describe its components and functions. Subsequently, we analyze the effectiveness of the CIM system by using the real data between 1987 and 1992 from the company. It is indicated that the most significant impact of CIM is the reduced cost, followed by increased sales, reduced leadtime, and improved quality of dies. All these four variables show positive correlations with one another. However, the data indicate that the number of employees are not directly related with other variables : probably because additional personnel are required for operating new technology such as CAD/CAM and information network.

• Journal of the Korean Society of Safety
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• v.26 no.4
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• pp.14-19
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• 2011

Conveyors cause a high serious and fatal injuries in the industry. Every year people are hurt or killed as a result of accidents on conveyors. Most accidents occur during operation and maintenance when employees are working on moving, unguarded conveyors or when the conveyors starts unexpectedly. In 2008 there were 486 reported injures ranging from fatalities to injures. Of these 486 reported accidents, 8 were fatalities, 66.9%(325) of reported accidents occurred in manufacturing company and 43.8%(213) occurred at the belt conveyors. The objective of this study was to invent the remote emergency stop device because industrial accidents mainly occur at blind spots where usually do not have any safety guard or device rather than the normal working places. In principle, this new device will use with the existing safety system. Then, it will be powerful safety system for preventing injuries related with conveyors.