• 제목/요약/키워드: needs for consumer information

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Understanding User's Continuous Use of Financial Technology Products

  • Wanchao Liu;Huosong Xia;Jian Mou
    • Asia pacific journal of information systems
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    • 제31권2호
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    • pp.236-256
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    • 2021
  • Online financial technology products are an important consumer finance innovation. While a large body of previous research has focused on initial adoption and consumer willingness to use these products, little research explores the continued use of these products beyond the initial adoption phase. In particular, special attention should be paid to how users' trust and perceptions of privacy and security affect continued use behavior. This paper integrates the expectation confirmation model of information system continuance (ECM-ISC), the information system success model (ISSM) and the security and trust literatures to investigate continued use of online financial technology. To test the research model, we collected 398 valid questionnaires from Ant Credit Pay users. The research results show that system and service quality positively impact users' expectation confirmation, while information quality has no significant impact. Expectation confirmation and perceived usefulness positively affect user satisfaction. Moreover, the user's perception of privacy and security plays a vital role in user satisfaction. Satisfaction and perceived trust jointly promote users' continuance behaviors. Findings of this study indicates the importance of the information system success factors and security factors due to their influence on the continued use of Fintech products. This conclusion has implications for enterprises in improving the product qualities and enhancing the degree of security to meet user needs.

농가재무관리 교육프로그램 개발을 위한 기초조사 -농가 재무관리 실태 및 재무정보 요구분석을 중심으로- (A Study on the Financial Program Development for Farm household - farm household financial management and financial information needs)

  • 최윤지;박영지;최현지
    • 한국지역사회생활과학회지
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    • 제14권2호
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    • pp.15-27
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    • 2003
  • This study investigates the reports about financial management and financial information needs in farm household, to development financial education program for farm household. The results were as follows: 1) Financial management was carried of husband (49%), husband and wife (31.0%) and wife (15.2%) 2) Farm households demand of financial information was selling for farm products(66.5%), farm management(65.1), keeping budget(52.6%) and consumer information(42.6%). 3) The variables (sex, age, Education, farming type) have statistically significant on test of financial knowledge. 4) On the basis of results, for the stabilization of rural economy it is necessary to maximize and stabilize the rural house hold income however, it is also necessary to educate the rural people by providing the ways and means to efficiently manage the income. Thus various financial management programs and educational resources should be developed and provided to the agriculture household finance managers and the instructors in Agricultural Technology Development Center. Specially, according to the financial knowledge test as the demand of financial information in the group of respondents who answered ‘don’t know’ is higher than the demand in the group of right or wrong answers it is quite urgent to develop and provide the financial education programs and financial resources for these people.

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빅데이터와 네트노그라피 분석을 통합한 온라인 커뮤니티 고객 욕구 도출 방안: 천기저귀 온라인 커뮤니티 사례를 중심으로 (How to Identify Customer Needs Based on Big Data and Netnography Analysis)

  • 박순화;박상혁;오승희
    • 경영정보학연구
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    • 제21권4호
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    • pp.175-195
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    • 2019
  • 본 연구는 온라인 소비자 커뮤니티의 소비자 욕구와 행동을 분석하기 위해 빅데이터-네트노그라피 통합모델을 사용하였다. 빅데이터 분석은 상관관계를 파악하기에는 용이하나, 인과관계는 알아내기 어렵기 때문에 네트노그라피 분석을 함께 사용하였다. 온라인 환경에서 수행하는 질적연구방식인 네트노그라피 방법론은 맥락파악에 있어서는 탁월하나, 장시간에 걸쳐 축적된 많은 양의 데이터를 분석하기에는 시간과 비용이 많이 든다는 한계가 있다. 따라서 본 연구에서는 빅데이터 분석을 통하여 온라인 커뮤니티 사이트에서 축적된 전반적인 자료의 패턴을 찾고, 네트노그라피 분석이 필요한 특이점을 발견한 뒤, 특이점 전후 지점에서만 네트노그라피 분석을 수행하였다. 본 연구에서 빅데이터 분석을 통해 드러난 다양한 현상의 원인을 네트노그라피 분석을 통해 설명할 수 있었다. 뿐만 아니라 빅데이터 분석으로는 잘 드러나지 않는 커뮤니티의 내부 구조적 변화까지도 파악할 수 있었다. 따라서 본 연구를 통해 그동안 빅데이터가 놓쳐온 비정형데이터로부터 맥락적 의미 분석은 물론 이해하기 어려웠던 온라인 소비자 행동 중 많은 부분을 효과적으로 설명할 수 있었다. 본 연구에서 제안한 빅데이터-네트노그라피 통합모델은 온라인 환경에서 소비자 욕구를 새롭게 발견하기 좋은 도구로 활용될 수 있을 것이다. 향후 연구에서는 다양한 사례 적용연구를 통해 본 연구에서 제시한 방안의 적합성과 우수성을 검증하고 보완하고자 한다.

IPA를 활용한 제품사용설명서의 작성원칙에 대한 소비자 중요도-만족도 분석 (Consumer Importance-Performance Analysis on Writing Rules of Product User Guide Using IPA)

  • 서준혁;배성민
    • 품질경영학회지
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    • 제48권2호
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    • pp.283-296
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    • 2020
  • Purpose: This study examined the importance and satisfaction of consumer's perception of the information delivery format of products and services required and recommended by KS A ISO / IEC Guide 13: 2003 and KS A ISO / IEC Guide 37: 2003. Methods: In this study, the importance and satisfaction of clarity, principles of information transfer, how to use expressions and technical terms, and technical terms, warning signs, and durability were investigated. Results: The t-test analysis of the importance and satisfaction of the Writing Rules of the product user guide showed that all items had statistically significant differences. The importance of the writing rules of the product user guide for the use of the product was in the order of warning signs (4.423), how to use expressions and technical terms (4.215), principles of information transfer (4.163), clarity (3.914), and finally durability (3.851). Conclusion: Among the 'explanation,' 'instruction' and 'warning' functions of the Product User Guide, the consumer uses the manual to identify the inherent dangers and misuse of the product. Besides, since the life of the product is prolonged, the Product User Guide also needs to improve the quality of the cover or paper so that it can use for a long time.

공정무역제품에 대한 소비자의 자기결정성 심리 욕구와 지각된 영향력의 효과에 관한 연구 (A Study on the Effects of Consumer Self-Determination Psychological Needs and Perceived Influence for Fair Trade Products)

  • 옥정원
    • 경영과정보연구
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    • 제37권2호
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    • pp.283-297
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    • 2018
  • 본 연구는 공정무역 제품에 대한 태도와 행위의 갭에 대한 보다 근원적이고 설명적인 대안으로 작용할 수 있는 소비자의 지각된 시장영향력(PMI: Perceived Market Influence: 개인의 행동이 시장 내 다른 소비자들의 행동에게 미칠 영향을 인지하고 결과적으로 스스로 공정무역 관련 소비 행동을 하게 만드는 동기가 되는 신념)에 주목하고 이를 공정무역 관련 소비자의 인식 구조에 탐색적으로 적용하여 논의하고자 한다. 구체적으로 소비자의 지각된 자기결정성 심리적 욕구(자율성, 유능성, 관련성)와 해당 소비자가 지각하는 영향력(개인영향력, 시장영향력)의 관계검증을 통하여 공정무역제품의 자산에 어떻게 영향을 미치는지를 탐색적으로 살펴보고자 한다. 실증분석의 결과, 자기결정성과 관련된 주요 심리적 욕구 중 유능성을 제외한 나머지 변수들과 소비자의 지각된 영향력 관계가 직접적으로 형성될 수 있음이 밝혀졌으며, 지각된 영향력 간에도 긍정적인 인과관계가 있는 것으로 나타났다. 또한 소비자의 지각된 영향력과 공정무역제품에 대한 소비자의 지각된 자산에도 영향관계가 있음이 밝혀졌다. 이러한 연구결과는 향후 윤리적 소비의 일환인 공정무역제품에 대한 소비자 태도와 행동 사이의 갭을 이론적으로 설명할 수 있는 계기가 될 것이며, 아울러 공정무역제품에 대한 마케팅 전략의 수립에 있어 중요한 시사점을 제공해 줄 것으로 기대된다.

학교 소비자교육의 내용 분석 : 2009 개정 교육과정의 기술·가정 교과서의 '청소년의 소비생활' 단원을 중심으로 (Analysis on the contents of school consumer education -Focusing on unit of 'adolescent's consumption life' in Technology·Home Economics① textbooks used in the 2009 revised curriculum-)

  • 김정숙
    • 한국생활과학회지
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    • 제23권1호
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    • pp.63-84
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    • 2014
  • This study examined the contents of 'Adolescent's Consumption Life' unit in 12 Technology Home Economics textbooks used in the 2009 revised curriculum to analyze the contents of school consumer education. The main summary of this study is as follows: First, the contents of consumer education in the unit of 'Adolescent's Consumption Life' consisted of five criteria including the understanding of adolescent consumer, consumer's right and responsibility, reasonable purchase, resolution to consumer problems, and the formation of new consumption culture. Second, significant differences were found in the contents of consumer education among textbooks because basic concepts have been not been clearly defined yet. Third, essential content was either omitted or hard to understand. Thus, some contents elaborations were inappropriate for students' level. Fourth, there were some limitations in drawing interest and attention from learners and developing dispute resolution competence, since the textbooks mainly comprised the theory-oriented contents of consumer education. Fifth, cautious consideration needs to be taken with regards to clear understanding of basic concepts and systematic and consistent contents composition for coherent and organized school consumer education. These research findings are anticipated to provide basic information of Technology Home Economics textbooks to teachers, and will be utilized as basic data in organizing textbook contents or developing efficient teaching-learning programs for consumer education.

Research on blind box packaging design based on consumer psychology

  • Ruiyu Li;Alber Young Choi
    • International Journal of Advanced Culture Technology
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    • 제11권3호
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    • pp.163-171
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    • 2023
  • A blind box is a kind of sales method in that you can only get the product information by opening the package. In 2019, blind box products began to grow rapidly in the Chinese market, and gradually formed a special "blind box economy". The particularity of blind box products is that driven by consumers' curiosity, consumers' purchasing behavior can be directly induced by the visual and tactile perception of commodity packaging. Therefore, it is necessary to explore the psychological needs of consumers and master the blind box packaging design elements under the influence of consumer psychology. This paper takes figurine blind box packaging elements as the research scope and Chinese blind box consumers as the research object. Through market research and literature study, We are designed to conduct a questionnaire survey and SPSS empirical study to find out the differences in the preferences of different consumer temperament types for blind box packaging, taking the characteristics of blind box products and consumer psychology as the relevant theoretical background. The research results show that among the blind box consumers, choleric type consumers predominate, the color of the blind box packaging presents red, orange, and yellow preference, and the material presents metal, and plastic preference. The shape of the blind box shows a preference for special shape.

인테리어 브랜드의 역동적 시장세분화 전략 : LX하우시스(LXH)의 시장세분화 전략 사례 (A Case Study on Dynamic STP strategy of The Interior Brand, LX Hausys)

  • 이재진;이성준
    • 디지털산업정보학회논문지
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    • 제18권1호
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    • pp.151-162
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    • 2022
  • LX Hausys, a leading manufacturer of building materials in South Korea is engaging in the interior business where it is critical to balance between the needs of end-users (B2C) and the needs of corporate consumers (B2B) in an effective manner. Therefore, it is utmost important for the company to ensure that customer communication takes place in two directions based on correct market segmentation strategies, which in turn require a deep understanding of current as well as potential consumers. To accomplish this, LX Hausys conducted both quantitative and qualitative studies to establish a market segmentation strategy which is genuinely different from "general" consumer goods market segmentation strategies. As a result, especially since 2018, its brand (LX Z:IN) began to move up to 1st or 2nd place in a variety of brand rankings. This paper aims to look closely into various characteristic aspects of LXH's market segmentation strategy, and also shows how it is implemented in the real world.

보안성 문제를 개선하기 위한 RFID 보안성에 대한 모델링 기법 (Unified Modeling for RFID Privacy to Enhance Security Issues)

  • 김정태
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2012년도 춘계학술대회
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    • pp.899-900
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    • 2012
  • RFID technology can help automatically and remotely identify objects, which raises many security concerns. We review and categorize several RFID security and privacy solutions, and conclude that the most promising and low-cost approach currently attracts little academic attention. We therefore concluded that, from a privacy perspective, the user scheme is an important strategy for meeting the consumer's needs. Furthermore, we call for the privacy research community to put more effort into this line of thinking about RFID privacy.

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국내산 식재료를 활용한 가정간편식을 선호하는 소비자의 선택속성에 대한 제품 유형별 중요도와 만족도 분석 (Importance and Satisfaction Analysis of Consumers Who Prefer Home Meal Replacement Using Local Foods by Product Types)

  • 신유리;이호진
    • 한국식품영양학회지
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    • 제34권6호
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    • pp.650-661
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    • 2021
  • The purpose of this study was to compare and analyze the importance and satisfaction of consumer selective attributes by home meal replacement (HMR) types using local ingredients. This study was conducted from December 4 to December 8, 2020. A total of 380 responses organized according to preferred types of HMR (100 for Ready to Eat (RTE), 92 for Ready to Heat (RTH), 88 for Ready to Cook (RTC), 100 for Ready to Prepared (RTP) were used for the final analysis. Statistical analysis was conducted by descriptive analysis, paired t-test, and importance-satisfaction analysis by HMR type. Findings of this study showed significant differences in consumer selective attributes by HMR type. RTE and RTC need to improve quality while RTH needs to improve quality and packaging. Notable selective attributes were quality, packaging, and information. They were located in different quadrants of each HMR type. All other attributes appeared in the same quadrant. Further research is needed to determine differences in quality, packaging, and information for each HMR type. Results of this study provide basic data for developing products and marketing strategies for each type of HMR products using local ingredients.