• Journal of Information Technology Applications and Management
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• 제19권4호
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• pp.97-113
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• 2012

In order to implement the real-time enterprise (RTE) and smart work effectively, many companies have introduced a mobile office. A mobile office improves employee productivity and increases ability to respond to business opportunities by helping employee manage their business anytime and anywhere. However, it also raises the user's stress level. We conducted in-depth interviews with users to assess user's perception of a mobile office according to Saaty's BOCR model. Based on the results of the interviews, we set variables affecting user's perception of the mobile office using factor analysis. This study revealed that support for real-time business, support for communication and collaboration, and information processing quality were positively related to continuous intention to use mobile office. Further study demonstrated that three variables have mediating effect between the psychological stress and continuous intention to use. This result implies that the system quality and function are the key elements of mobile office and may contribute to the continuous use.

• 한국정보통신학회:학술대회논문집
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• 한국정보통신학회 2012년도 추계학술대회
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• pp.725-729
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• 2012

본 논문에서는 웹 표준화 기술 중 HTML5/CSS3 및 Mobile JQuery를 사용하여 다양한 모바일 플랫폼 환경 내에서 독립적으로 실행 가능한 모바일 오피스 시스템을 구현하였다. 또한, 사용자 친화적인 웹 인터페이스 및 동적인 웹 설계를 통하여 모바일 단말에서 모바일 오피스 시스템을 사용 경우 사용자에게 편의를 제공하여 줄 수 있는 하이브리드 웹 애플리케이션 기반의 모바일 오피스 시스템을 구현하였다.

• 한국정보시스템학회지:정보시스템연구
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• 제20권2호
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• pp.155-176
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• 2011

The use of mobile office systems has been expanded due to the smartphones' rapid diffusion in Korea, and it has brought a new work environment that is different from traditional working patterns. In this study, the unique attributes of mobile office systems, such as ubiquity, usefulness, complexity, and insecurity, are examined along with the impact of these attributes on work overload and job stress. Based on transaction-based model of job stress, organizational support was applied as a stress inhibitor and also the moderator between work overload and job stress. The findings of this study show that ubiquity increases usefulness of mobile office systems; complexity increases both work overload and job stress; and insecurity increases job stress. Surprisingly, usefulness increases job stress, which means employees who perceive the efficiency of mobile office systems higher may feel more job stress. Organizational support for mobile office systems significantly shows the moderating effect, but no direct mitigating effect on job stress. The theoretical and practical implications in order to mitigate the side effects of mobile office systems based on the research findings are thoroughly discussed.

• Journal of Information Technology Applications and Management
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• 제20권1호
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• pp.43-51
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• 2013

Human being does work to live out and they have their private life because human has sociality. Both work and life are important to live out but they are on the trade-off relationship. Because keeping the balance between work and life is too hard, it has been interested by academic and practical areas. Definition of Work-life balance here is that balance or imbalance arising between work and life has no negative impact on their daily life. Above all, Work-life balance is important because it is strongly related to identity. Recently, the introduction of the mobile office system has emerged as a way to solve the problem of work-life balance. It is based on the teleworking which was formerly generated. Teleworking is to perform the work in the employee's home or office space set aside without going into the workplace. Concept of the mobile office system here is not only using portable devices during work for convenience but also the system which is designed for the performance. Thanks to the diffusion of smart devices(smart phone, tablet pc), mobile office system has been spread. Although the importance of mobile office systems is emerging, there are few researches about it. Even they mostly focus on the standpoint of performance of mobile office system. However, Quality of life is as important as the performance. As a part of Quality of Life field, Work-life balance is the closest to employee's quality of life. So this study aims to examine the effect of the use of mobile office systems on work-life balance. To do so, we try to find factors effecting Work-life balance from existing studies and then set a research model. We set the use of mobile office systems as independent variables which are divided by use of function, use by location and use by situation. There are four dependent variables - sense of self command, sense of balance, solving work problem, solving life problem. We collected data from employees who are using mobile office systems on their job. 215 people were participated in the survey and we used multiple regression analysis to verify our research model. Results show that every independent variable has no impact on solving work problem while they have slight impact on the other dependent variables. Especially use on the business trip has significant effect on dependent variables. It means that there is a possibility use of mobile office system could control the employee's quality of life and system should be evolved until it covers even critical tasks. Also, support for mobile office system -education, encouragement-should be provided. By mobile office system is maturing, future research would be done.

• Journal of Information Technology Applications and Management
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• 제22권1호
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• pp.95-107
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• 2015

The rapid deployment of smart mobile equipments such as mobile phones and mobile note pads is considered a driving force to change several aspects of today's work life in organizations. Among all, this paper focuses on organizational collaboration as collaboration is a key aspect of organizational performance and success and is considered to be affected by digitally mediated communication. A questionnaire survey was performed to analyze the impact of the use of modern mobile office technology on productivity increase under the context of organizational collaboration. Some specific functions of mobile office technology were found to significantly affect the productivity. In addition, different requirements for desired collaboration were found to be associated with the use of different functions of mobile office technology and different situational use of the technology. Organizational and technical implications of the findings are discussed.

• 정보화연구
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• 제9권4호
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• pp.433-442
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• 2012

본 논문은 HTML5를 이용한 물류기업의 스마트폰 기반 모바일 오피스 구현에 관하여 설명하고자 한다. 모바일 오피스는 기존의 사무실개념에서 탈피해 언제 어디서나 편리하게 스마트폰 및 휴대용 컴퓨터와 같은 모바일 장치를 사용하여 Wi-Fi 또는 3G/4G 통신을 통해 회사 서버와 연결되는 스마트한 작업 환경이다. 최근에 많은 기업들이 스마트폰 보급에 발맞춰 모바일 오피스 시스템을 도입하고 있지만, 모바일 어플리케이션의 플랫폼이 각기 달라 시스템 유지보수 및 업데이트 시에 많은 어려움을 겪고 있다. 따라서 모바일 오피스 어플리케이션을 위한 플랫폼 독립적인 구현 도구가 필요하게 되었고 HTML5는 그 도구 중 하나인 것이다. 이 논문에서 우리는 HTML5를 사용하여 iOS, 안드로이드, 윈도우 모바일 등 모든 모바일 기기에 적용할 수 있는 모바일 및 웹 어플리케이션을 개발하였다. 이 모바일 오피스 시스템은 그룹웨어, 영업관리, 경영실적보고, 화물추적관리 시스템으로 구성되어 있다.

• 한국정보시스템학회지:정보시스템연구
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• 제12권1호
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• pp.67-85
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• 2003

In the recent a mobile internet makes a change in internet business. The mobile internet service is resulting in M-commerce. Even if M-commerce provides only information service, there will be much possibilities to make applications in various areas such as, delivery service, trading service, banking service etc. in the near future. Delivery service requires many steps in processing, originally. This study is designed to implement a mobile system which makes short in delivery process. It includes that a delivery man receives a signature on a paper and input data at the delivered place by using PDA at hand. The mobile system will be contributed to shorten delivery speed. It is proposed to implement the mobile office system for improving service efficiency in the business of delivery service. This study is designed to implement a mobile system which make short in delivery process. It includes that a delivery man receives a signature on a paper and input data at the delivered place by using PDA at hand. The mobile system will be contributed to shorten delivery speed. It is proposed to implement the mobile office system for improving service efficiency in the business of delivery service.

• 한국산업정보학회논문지
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• 제15권5호
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• pp.137-148
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• 2010

본 논문에서는 대규모의 다양한 모바일 단말기와 서버로 구성된 모바일 오피스 지원 시스템을 제안한다. 나날이 다양한 모바일 단말기들이 출시되고 있으므로, 현재 적용되고 있는 모바일 오피스 지원시스템은 추후 단말기들 간의 상호호환성 결여, 자료동기화 및 단말기 장비관리의 어려움과 같은 문제에 봉착할 수 있으며 효율적인 모바일오피스 지원시스템에 관한 연구가 필요하다. 대규모의 외근직원을 두는 기업에서는 이런 현상이 더욱 심화될 것이다. 이에, 본 논문에서는 우선 대규모 외근직원을 두는 기업을 위한 모바일 오피스 지원시스템의 요구사항을 도출하였다. 또한, 원격 자료동기화 기술과 장비관리 기술을 적용하여 도출된 요구사항을 만족시키기 위한 방안용 제시한다. 본 논문의 모바일 오피스 지원시스템은 원격 자료동기화 기술을 통해 기업 구성원의 대규모의 다양한 모바일 단말기와 기업의 중앙 서버와의 자료를 일치시키며, 원격 장비관리 기술을 통해 관리자를 대신하여 모바일 단말기를 원격 관리할 수 있다. 본 논문에서는, OMA(Open Mobile Alliance)의 DS(Data Synchronization)와 DM(Device Management) 적용한 모바일 오피스 지원시스템을 제안한다. OMA DS와 DM은 현재 산업계 표준으로 받아들여지고 있기 때문에, 적용 시스템 간의 상호호환성을 보장할 수 있기 때문이다.

• 한국IT서비스학회지
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• 제11권2호
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• pp.1-17
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• 2012

This study based on DeLone and McLean's IS success model aims to identify mobile office service factors affecting user satisfaction. The result of analysis showed that user satisfaction was positively related to job performance, and mobility and information quality affects user satisfaction. In addition to that, we carried out separated hypotheses test to investigate mobile office service factors depending on usage(frequently used functions) and job characteristics classified generally as either primary or support activities. As a result of this research, somewhat different results were derived. The main results of this study are that mobility is the most important factor affecting user satisfaction, and mobile office services should be more strictly guaranteed in quality especially if it supports primary activities of customer companies such as sales.

• 정보보호학회논문지
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• 제21권5호
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• pp.109-127
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• 2011

모바일 오피스란 PC위주의 사무범위를 벗어나 장소와 단말에 구애를 받지 않고 휴대용 단말을 이용하여 언제 어디서나 네트워크에 접속하여 업무를 수행하게 하는 새로운 근무형태이다. 스마트폰의 보급과 확산, 유비쿼터스시대의 망고도화, 무선인터넷 확대 등 모바일 오피스의 환경을 이루는 요소들의 발달과 국가의 스마트워크 활성화 정책에 반해, 모바일 오피스라는 새로운 환경에서의 보안위협들에 대한 보안 가이드라인과 정책 등이 미흡한 상황이다. 본 논문에서는 안전한 모바일 오피스 구축을 위해 요구되는 보안 대응으로써, 이미 구축된 보안대응시스템인 CERT와 ISAC의 기능을 분석, 활용하여 스마트 모바일 오피스 보안 강화를 위한 CERT와 ISAC의 역할을 제시하고자 한다.