• Title/Summary/Keyword: measurement strategy

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Measurement of a Customer Satisfaction Index for Improvement of Mobile RFID Services in Korea

  • Park, Yong-Jae;Heo, Pil-Sun;Rim, Myung-Hwan
    • ETRI Journal
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    • v.30 no.5
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    • pp.634-643
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    • 2008
  • One of the ubiquitous technology fields that have received the most attention recently from technology communities worldwide is mobile radio frequency identification (RFID). Mobile handsets loaded with RFID readers enable the identification and retrieval of information on RFID tagged objects. In Korea, a variety of mobile RFID services are currently being piloted, and their commercial roll-out looks imminent. The goal of this study is to propose, ahead of the commercial launch of mobile RFID services, a customer satisfaction index (CSI) model for this service category and to then measure the CSI to derive practical implications for their providers and pointers related to the improvement of service. A web survey was conducted on Korean mobile phone subscribers who had participated in a mobile RFID pilot program. Using the results of this survey, we tested the CSI model and its hypotheses by employing a partial least-squares-based structural equation model analysis and calculated the index. We further conducted an importance-performance analysis in order to provide insights that may be useful for improving the quality of mobile RFID services.

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System Improvement Strategy by User Satisfaction Index Model Development and Measurement of Information System (정보시스템 이용자 만족지수 모델 개발 및 측정을 통한 시스템 개선방안)

  • Park, Yong-Jae;Lee, Sang-Hwan;Kwak, Seung-Jin
    • Journal of the Korean Society for information Management
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    • v.24 no.4
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    • pp.173-189
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    • 2007
  • By measuring satisfaction index of the users of Information System, it is possible not only to estimate ROI(Return on Investment) but also to draw the device for the efficiency and improvement of the System. This study tries to give User Satisfaction Index Model for the System, and present operators and managers of the system with the method for improving satisfaction and efficiency by measuring the User Satisfaction Index of representative information systems. For this, the survey was carried out for the representative information systems. On the basis of the analysis, Satisfaction Index was drawn and through Matrix Analysis, the strategy for system improvement was derived.

A Study on the Positioning Strategy of Restaurants for Competitive Advantage : Focused on the Haeundae Special Tourism Zone in Busan (경쟁우위를 위한 레스토랑 포지셔닝 전략에 관한 연구 - 해운대 관광 특구를 중심으로 -)

  • Hong, Yun-Jung;Ahn, Sung-Sik;Park, Ki-Yong
    • Culinary science and hospitality research
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    • v.12 no.3 s.30
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    • pp.219-236
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    • 2006
  • The purpose of this study is to examine the elements that satisfy customers in order for restaurants to survive in competition, and to examine effective positioning strategies. Since the designation of Haeundae in Busan as a Special Tourism Zone, diverse food service markets have been established and various marketing activities are anticipated accordingly. The results of this study can be summarized as follows: First, after the examination of the competitive relationships among restaurants, based on the image similarity data, it was found that Bennigan's, Outback Steakhouse, and T.G.I. Friday's are in close proximity with one another. Hence the fierce competition between them. Secondly, as a result of PC-MDS PROFIT analysis, a positioning map was drawn with image similarity measurement of the restaurants and scores 9 evaluation categories for each brand name as follows: food taste, food price, service, access convenience, hygienic condition and cleaning, atmosphere, various events, circumferential environment, and public image. Thirdly, as a result of MDPREFMAP analysis based on the customer preference, data from the restaurant brand names, an ideal location of a restaurant preferred by customers and the position of restaurant brand names were indicated at the same time.

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Concentration Distributions and A Reduction Strategy of Airborne Radon in Seoul Metropolitan Subway Stations (서울시 지하철역내의 라돈 농도분포 및 저감대책)

  • 김동술;김윤신;김신도;신응배;김성천;유정석
    • Journal of Korean Society for Atmospheric Environment
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    • v.9 no.4
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    • pp.271-277
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    • 1993
  • Indoor radon has been known as one of the notorious carcinogens. However, a safe environmental criterion of radon has not yet been established in Korea, The main objectives of this study were to study concentration distributions of radon, to trace radon sources in subways, and to obtain a strategy for radon reduction in Seoul metropolitan area. Radon concentrations had been extensively determined by several steps. The first step was to survey radon levels in all of 83 subway stations from October to November in 1991. The second step was to select 40 out of 83 stations and then to study seasonal variations in 1991 and 1992. The third step was to monitor radon levels by hourly-basis plans. The fourth step was to seek a radon reduction strategy by altering ventilation at Ankuk station where had the highest radon concentration during the first measurement step. Each underground floor in the station was divided into 10 sites to measure hourly radon variations. The final step of the study was to measure radon concentrations in groundwater that is one of the possible main sources radon place. The result of the various measuring approaches showed short-and long-term radon variation and indicated radon reduction schemes.

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An Application of System Dynamics Modeling to the Measurement of the effectiveness of Local Regional Sustainable Development Strategies: A Case of the Revival of Bamboo Industry in Damyang, JeollaNamdo (지역의 생태지향적 발전전략 평가를 위한 체계동태모형의 정립과 적용 -담양군 대나무 신산업 육성전략의 파급효과 분석-)

  • Jeong, Hoi-Seong;Jeon, Dae-Uk
    • Korean System Dynamics Review
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    • v.7 no.1
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    • pp.147-172
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    • 2006
  • With the purpose of long-range planning toward local/regional sustainable development, it is desired to avoid unconditional industrialization and expansion and to build an eco-oriented development strategy considering site-specific characteristics of the environment. This paper thus aims at the elaboration of a system dynamics model of a locality/region so as to understand inherent dynamics of sustainable development and to assess the effectiveness of such an eco-oriented strategy. The model thus consists of several positive and negative feedback loops that accelerate or restrict local/regional economic growth within a system boundary incorporating the environment, economy, and society. The model is moreover applied to the assessment of the effectiveness of the development plan recently established in Damyang in JeollaNamdo, Korea. It is regarded in this case to be effective for population immigration and economic prosperity to give priority to restore the bamboo ecosystem and nourish a series of eco-friendly industries based on the bamboo items developed recently. It is also to be positive to sustainable development since it enables to maintain high quality of the environment from the outset of their development steps.

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Economic Strategy: Correlation between Macro and Microeconomics on Income Inequality in Indonesia

  • SALIM, Agus;RUSTAM, Andi;HAERUDDIN, Haeruddin;ASRIATI, Asriati;PUTRA, Aditya Halim Perdana Kusuma
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.8
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    • pp.681-693
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    • 2020
  • This study sees a critical gap in the previous body of research, which it seeks to fill; the disclosure of the unemployment ratio correlation has only been measured by the level of economic growth. This study is to add investment variables and government expenditure variables that objectively aim to measure the level of effectiveness in handling the unemployment ratio, which is then a measurement of the effectiveness of unemployment. Economic growth is measured by its impact on income inequality through empirical, conceptual relationships as a critical review and economic strategy for the future. The research uses secondary data on Indonesian macro and microeconomics since 2003-2018, then testing uses a quantitative approach to correlation, regression, and scatterplot. The results of this study show correlations between variables, and volatiles on the graphs show a similar trend. In other words, variables are bound together and support each other. The strategy of prioritizing the scale of government expenditure and investment to reach the target is the primary concern, so that the economic cycle can be optimal and equipped to face the possibility of an economic recession in the future. Many factors cause complex income inequality, though investment does not show a correlation to income inequality.

A study on the English reading strategies of Korean secondary EFL learners by their personality types (한국 중.고등학교 영어 학습자들의 성격 유형에 따른 영어 독해전략 연구)

  • Mo, Seul-Ki;Kim, Young-Sook
    • English Language & Literature Teaching
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    • v.15 no.4
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    • pp.291-311
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    • 2009
  • The purpose of this study is to investigate the English reading strategies of Korean secondary EFL learners by their personality types. The study was conducted with 112 middle school students and 100 high school students in Korea. The instrument used for personality measurement was the MBTI test. A reading strategy questionnaire was used to see how frequently each reading strategy was used while students read passages in English. The collected data was analyzed using t-test and two-way ANOVA to see the differences between high school and middle school students in terms of personality types. The results of the study demonstrated that there were significant differences in strategies used by the two groups of students and high school students used more reading strategies than middle school students. It was also found that the students exhibited some differences in reading strategy use depending on their personality types, especially between the N(Intuition) and S(Sensing) types. For example, students with N(Intuition) types used more vocabulary-comprehension, guessing, and metacogntive strategies than S(Sensing) types. Pedagogical implications and suggestions for classroom English teachers are discussed based on the results of the current study.

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Aerodynamic measurements of across-wind loads and responses of tapered super high-rise buildings

  • Deng, Ting;Yu, Xianfeng;Xie, Zhuangning
    • Wind and Structures
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    • v.21 no.3
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    • pp.331-352
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    • 2015
  • A series of wind tunnel tests were conducted on tapered super high-rise buildings with a square cross section by applying synchronous pressure measurement technology. The effects of global strategy of chamfered modification on aerodynamic loads and wind-induced responses were investigated. Moreover, local aerodynamic strategies of opening a ventilation slot in the corner of equipment and refuge floors were carried out. Results show that the global strategy of tapered elevation increased the vortex shedding frequency, but reduced vortex shedding energy, leading to reduction of across-wind aerodynamic loads and responses. Chamfered modification suppressed the across-wind vortex shedding effect on tapered buildings. Opening the ventilation slot further suppressed the strength of vortex shedding and reduced the residual energy related to vortex shedding in aerodynamic loads of chamfered buildings. Finally, the optimized locations of local aerodynamic strategies were suggested.

Model-based Gain Scheduling Strategy for Air-to-fuel Ratio Control Algorithm of Passenger Car Diesel Engines (승용디젤엔진의 공연비 제어 알고리즘을 위한 모델기반 게인 스케줄링 전략에 대한 연구)

  • Park, Inseok;Hong, Seungwoo;Sunwoo, Myoungho
    • Transactions of the Korean Society of Automotive Engineers
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    • v.23 no.1
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    • pp.56-64
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    • 2015
  • This study presents a model-based gain scheduling strategy for PI-based EGR controllers. The air-to-fuel ratio is used as an indirect measurement of the EGR rate. In order to cope with the nonlinearity and parameter varying characteristics of the EGR system, we proposed a static gain model of the EGR system using a new scheduling parameter. With the 810 steady-state measurements, the static gain model achieved 0.94 of R-squared value. Based on the static gain of the EGR system, the PI gains were robustly designed using quantitative feedback theory. Consequently, the gains of the PI controller are scheduled according to the static gain parameter of the EGR path in runtime. The proposed model-based gain scheduling strategy was validated through various operating conditions of engine experiments such as setpoint step responses and disturbance rejections.

Accurate Detection of a Defective Area by Adopting a Divide and Conquer Strategy in Infrared Thermal Imaging Measurement

  • Jiangfei, Wang;Lihua, Yuan;Zhengguang, Zhu;Mingyuan, Yuan
    • Journal of the Korean Physical Society
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    • v.73 no.11
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    • pp.1644-1649
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    • 2018
  • Aiming at infrared thermal images with different buried depth defects, we study a variety of image segmentation algorithms based on the threshold to develop global search ability and the ability to find the defect area accurately. Firstly, the iterative thresholding method, the maximum entropy method, the minimum error method, the Ostu method and the minimum skewness method are applied to image segmentation of the same infrared thermal image. The study shows that the maximum entropy method and the minimum error method have strong global search capability and can simultaneously extract defects at different depths. However none of these five methods can accurately calculate the defect area at different depths. In order to solve this problem, we put forward a strategy of "divide and conquer". The infrared thermal image is divided into several local thermal maps, with each map containing only one defect, and the defect area is calculated after local image processing of the different buried defects one by one. The results show that, under the "divide and conquer" strategy, the iterative threshold method and the Ostu method have the advantage of high precision and can accurately extract the area of different defects at different depths, with an error of less than 5%.