• Title/Summary/Keyword: measurement of competency

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Diagnosis by Rough Set and Information Theory in Reinforcing the Competencies of the Collegiate (러프집합과 정보이론을 이용한 대학생역량강화 진단)

  • Park, In-Kyoo
    • Journal of Digital Convergence
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    • v.12 no.8
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    • pp.257-264
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    • 2014
  • This paper presents the core competencies diagnosis system which targeted our collegiate students in an attempt to induce the core competencies for reinforcing the learning and employment capabilities. Because these days data give rise to a high level of redundancy and dimensionality with time complexity, they are more likely to have spurious relationships, and even the weakest relationships will be highly significant by any statistical test. So as to address the measurement of uncertainties from the classification of categorical data and the implementation of its analytic system, an uncertainty measure of rough entropy and information entropy is defined so that similar behaviors analysis is carried out and the clustering ability is demonstrated in the comparison with the statistical approach. Because the acquired and necessary competencies of the collegiate is deduced by way of the results of the diagnosis, i.e. common core competencies and major core competencies, they facilitate not only the collegiate life and the employment capability reinforcement but also the revitalization of employment and the adjustment to college life.

Exploratory approach to customer satisfaction factors of beauty service - Focusing on hair beauty services - (뷰티서비스 고객만족 요인의 탐색적 접근 - 헤어미용 서비스를 중심으로 -)

  • No, Jung-Eun;Chung, Jae-Yoon
    • Journal of the Korea Fashion and Costume Design Association
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    • v.22 no.3
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    • pp.155-167
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    • 2020
  • Despite accelerating market changes in the beauty service industry, there are still inadequate service education programs and a lack of objective data and research to develop systematic policies to strengthen competitiveness, thereby fostering the beauty service industry. Accordingly, this study will examine the factors that affect customer satisfaction in terms of customer touchpoints, hence uncovering what the beauty service needs to develop systematic customer service education programs. It aims to contribute to the improvement of beauty service quality by providing basic empirical data that is necessary to build service education programs and strengthen the touchpoint staffs' job competency. A total of 16 people, 8 male, and 8 female customers in their 30s and 40s, who have ever used hair shop services in the metropolitan area, and 8 male and female hair designers and owners, were interviewed during a 9week period from October 31, 2017, through December 30, 2017. The data was analyzed as follows in order to measure service quality, SERVQUAL was revised and supplemented according to the purpose of this study, and a table for customer satisfaction factors was constructed. In addition, the results of the study were derived by classifying the relations among the customer satisfaction factors with respect to the interviews. The results show that the price of hardware, the location of the store, and hair designers' ability, which are the direct components of customer satisfaction, have a great influence on the customer satisfaction considered when selecting the beauty services (hair shops). In addition, it can be seen that human services including human-ware, which are accompanying services make up a high proportion considering customer satisfaction factors.

The Mediating Effects of Interpersonal Competence on the Relationship between Emotion Regulation and Life Satisfaction of Adolescents (청소년의 정서조절능력과 삶의 만족도와의 관계에서 대인관계역량의 매개효과)

  • Lee, Si-Yeon
    • Journal of Digital Convergence
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    • v.15 no.8
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    • pp.445-454
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    • 2017
  • The purpose of this study was to examine the effects of emotion regulation on life satisfaction of adolescents on the mediating effect of interpersonal competence. The data of 3,404 middle school students in a study on Measurement of Korean Youth Competency and International Comparative Study II(2015) by the National Youth Policy Institute were analysed. The results of the study are: (1) emotion regulation was found a key factor affecting the life satisfaction of adolescents, (2) their emotion regulation affects interpersonal competence, (3) interpersonal competence affects life satisfaction, (4) interpersonal competence was proved to have a mediating effect between the effects of emotion regulation and life satisfaction. The implications and limitations are reviewed, as are the suggestions for future research.

A Study of the Curriculum Application and Improvement based on National Competence Standards(NCS) at Department of Library and Information Science (문헌정보학 전공에서의 국가직무능력표준(NCS)을 활용한 교육과정 적용 및 개선에 관한 연구)

  • Kwon, Sun-Young;Baek, Ji-Won;Cha, Sung-Jong
    • Journal of Korean Library and Information Science Society
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    • v.46 no.3
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    • pp.141-169
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    • 2015
  • The purpose of this study is to develop a curriculum based on the National Competency Standards(NCS) to raise the higher professional staffs that can adapt to environmental changes due to globalization and local industry demands and to improve the quality of learning and to accept policy of the Ministry of Education. We conducted with the measurement of Educational performance by pre/post, 3 dignosis test. As a result, There were improvements in Educational Performance. Based upon Educational performance and analysis, several new directions for NCS education in the filed of LIS curriculum are suggested. We hope from this study that an application of NCS would be activated fully in Library, educational institutes and qualifying examination institutes and that diverse feedbacks from related parties would make a lead to a better updated version of NCS development in library.

전략적 성과측정 및 평가시스템의 개발과 적용에 관한 연구

  • 이승규;라준영;이수열
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 1998.10a
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    • pp.114-117
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    • 1998
  • Failure to link business or operations strategy with the activities of operations is a critical problem in strategy implementation process. This problem comes from malfunction of a coordination and control mechanism to support the strategic direction by effective communication throughout the firm. A performance measurement and evaluation system (PMES) is thought as a core mechanism to monitor, direct. and induce desirable activities. We have developed a new strategic PMES (SPMES) that can effectively support the manufacturing strategy by utilizing customized performance measures. They are selected from a pool of four distinct but closely related sets of performance measures; financial, market, internal competency, and performance driver. In this paper, we briefly review the structure of the SPMES and explain the change process of PMES into SPMES in manufacturing business units. First we analyze the business environment and manufacturing strategy to identify short- and long-term issues facing the management. Next step is scrutinizing the objectives and activities of every function and process in the business unit. Using the information obtained, we can diagnose the gaps between currently effective PMES and desirable SPMES supporting the strategies. Once the problems in existing system are identified, we reconfigure the existing and new measures to establish a SPMES through a series of analyses, discussions and workshops. In organizing the selected measures in the new system, we use AHP method to reflect the relative importance of the measures in a specific business. Finally, modification or development of information system to support the SPMES wraps up the development process, and implementation begins. We explain the entire process using two cases to clarify the real meanings and the difficulties of PMES change process.

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Development of An Evaluation Index of Organizational Creativity Level (조직의 창의성 수준 평가 모델 개발)

  • Roh, Poong-Du;Cho, Yong-Gon;Cho, Keun-Tae
    • Journal of Korea Technology Innovation Society
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    • v.14 no.1
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    • pp.109-138
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    • 2011
  • Recently, the rapid change in the technical environment and under global competition, there has been an increasing attention to the creativity among core competency of organization. Particularly, creativity is an initiative for technological innovations and a primary key factor to the success. Systematic understanding towards creativity is required to derive sophisticated creativity. However, previous researches involved in only one or two elements of creativity made it difficult to understand the holistic relations. Furthermore, the objective measurement tool of creativity is insufficient. Therefore, this study analyzes creativity from each level and clarifies the elements that can coordinately measure that. First, the study suggests three levels that compose creativity. Second, the study not only clarifies the factors influencing creativity from each level but also develops the evaluation index. The creativity level assessment model proposed in the study is capable of providing a guide-line that evaluates, and therefore enhance, the organization's competencies and potentials of creativity.

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A Study on the Relationship between Job Characteristics and Individual Learning Agility and Learning Satisfaction (군 직무특성 및 개인 학습민첩성과 학습만족도 간의 관계 연구)

  • Choi, Soonwon;Jeon, Ki Seok
    • The Journal of the Korea Contents Association
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    • v.20 no.6
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    • pp.197-210
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    • 2020
  • Learning agility is the will and ability to flexibly change thoughts and behaviors by quickly learning in new environments and experiences, and is a core competency to overcome crisis and solve organizational problems. It is a concept that can be used in the same organization group. Based on the previous research, a study was conducted to investigate how the job characteristics and personal learning agility of the army deputy officers influence learning satisfaction. After receiving a questionnaire survey of 216 business and yarn companies, SPSS 24.0 was used to verify the reliability and validity of the measurement variables, and the hypothesis was verified by regression analysis. It was found that some of the sub-categories of personal learning agility (self-awareness, active change pursuit) had a positive effect on learning satisfaction. This means that in order to enhance the effectiveness of military cyber education, measures should be taken to avoid overload in the field, and in order to increase performance in military organizations, personal learning agility pursuing positive change based on self-awareness and feedback must be developed.

A Case Study of Introduction to Engineering Design Course using Boe-Bot for Improving Course Outcomes (학습성과 향상을 위한 보봇 이용 공학설계입문 운영사례)

  • Kim, Hee-Sun
    • Journal of Engineering Education Research
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    • v.14 no.1
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    • pp.74-81
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    • 2011
  • In this paper, the author researched to enhance course outcomes while increasing the interest in engineering design through the 'Introduction to Engineering Design Course'. Deviating from the current practice of engaging in content-oriented lectures, the redesign of the weekly lecture has been conducted with a focus on learning achievement in order to enhance design competency, teamwork and communication skills, which are the goals of the PO3, PO6 and PO7, respectively. Moreover, assessment tools have been developed according to learning achievement, and rubrics, the measurement criteria, have been defined according to the respective assessment tools, along with course goals for learning achievement and results analysis. To enhance course learning achievement, as well as to induce interest in and satisfaction with the 'Introduction to Engineering Design Course', a design project utilizing a Boe-Bot robot has been carried out. An evaluation on learning achievement and lecture has identified an increase in learning achievement and interest in design in comparison with that of previous lectures.

Opinions and Perceptions on Allowing Nursing Students' Practice among Inpatients at a University Hospital (종합병원 입원 환자의 간호대학생 실습허용에 대한 견해 및 인식)

  • Kim, Youngjin;Kim, Jeesun;Kim, Hyerim;Park, Subi;So, Saetbyul;Jung, Bosung;Choh, Eunae;Lee, Seonyoung;Kim, Jeongeun
    • Perspectives in Nursing Science
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    • v.14 no.1
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    • pp.10-20
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    • 2017
  • Purpose: The aim of this study was to explore the patients' perspectives on nursing students' clinical practices in the wards, and to investigate their willingness for allowing students to practice on them. Methods: This was a descriptive study. 116 inpatients were recruited from the S University Hospital. A 60-item questionnaire was applied to collect the data. The participants were 19 years and older with sound judgement, and were not in special or intensive care units. Data analysis was done in SPSS/WIN 22.0 using descriptive statistics, Fishers exact test, and the ANOVA test. the participant answered to questionnaire from April 29th 2016 to May 10th. Results: 40 participants (34.5%) stated they would allow students' practice, while 72 (61.2%) said they would allow only under staff supervision. 5 participants (4.3%) stated they would not allow whatsoever. The 3 most allowed were emotional support, oral care, and vital signs measurement while the 3 least allowed were gastric feeding, intravenous catheterization, and urinary catheterization. Conclusion: Patients were more inclined to allow students to practice on them when a member of the medical team was present. A fair number of participants said they would be more inclined to allow students' practice if they felt the student was competent; hence, reinforcing simulation sessions is vital in enhancing students' competency and ultimately practice allowance.

Development of Instruction Consulting Strategy for Improving Science Teacher's Gaze Empathy Using Eye-tracking (과학교사의 시선 공감 향상을 위한 시선 추적 기반 수업 컨설팅 전략 개발)

  • Kwon, Seung-Hyuk;Kwon, Yong-Ju
    • Journal of Science Education
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    • v.42 no.3
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    • pp.334-351
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    • 2018
  • Teacher's gaze empathy for students in science class is considered to be effective in enhancing the learning effect. Thus, studies on gaze empathy have been conducted, but most of the studies are just to reveal the characteristics of gaze. Therefore, it is necessary to deal with a research to raise the level of science teacher's gaze empathy. The purpose of this study is to develop an instruction consulting strategy based on eye tracking for improving science teachers' gaze empathy. In this study, we selected and analyzed relevant literature on teacher's gaze empathy. We also designed a consulting strategy and then revised the design through expert reviews on validity and reliability. The developed consulting strategy was aimed to improve science teacher's gaze empathy and set quantitative goal based on eye tracking. The consulting strategy consisted of six steps: preparation for consulting, measurement and analysis of teacher's gaze empathy, instruction and feedback of gaze empathy, training for improving gaze empathy, evaluation of consulting result, and completion of the consulting. In addition, the consultation was completed or repeated again through the measurement and evaluation of gaze empathy using eye tracking. The developed consulting strategy has a value in that it provides an alternative with quantitative diagnosis and prescription for improving gaze empathy. The strategy can contribute to enhance teacher professional competency through the analysis of teaching behavior.