• 한국병원경영학회지
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• 제15권3호
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• pp.143-169
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• 2010

This is a case study of Seoul St. Mary's Hospital applying a real-time enterprise (RTE) strategy to improve customer satisfaction and operational efficiency with the main process of medical institutions. The hospital is applying an RTE strategy to get real-time information on occurrences at each contact point of the main process of the medical institution from reservation to discharge through dashboard and to resolve issues through rapid decision-making. The RTE strategy of the hospital has some summaries: First, the hospital has linked a hospital management strategy to the RTE strategy to build a patient-centered treatment process. Second, the hospital has operated a control tower for change management and implementation monitoring in the process of implementing the RTE strategy. Third, the hospital has built systematic RTE-based environment as an application program in which the nU System is linked to Business Processor Renovation (BPR) promoted from 2006 on. Fourth, the hospital is applying a strategy to improve efficiency in operating the hospital by increasing customer satisfaction, removing inefficiency and variability, and managing medical resources efficiently through the RTE strategy. Fifth, it has established an information-sharing system through authority management for each user in terms of RTE information. Sixth, it has supplemented limitations of short-term information of the RTE strategy by linking the key performance index to the cost information system in order to improve performance of the RTE strategy. Seventh, it has improved customer satisfaction and achieved higher performance in improving operational efficiency, as compared with rival hospitals, through the RTE strategy.

• 지식경영연구
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• 제16권4호
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• pp.133-155
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• 2015

Smart Work is an extended version of telecommuting or distance work pursuing an objective of work-life balance which is one of the hottest issues in management research. With diffusion of Smart Work, a problem has been raised that Smart Work makes the boundary between work and non-work blur, and may break the balance of work-life. However, work-life balance will be achieved by actively managing the boundary between work and non-work rather than passively taking the consequences. In order to find out whether Smart work improves work-life balance, we need to understand the precedence factors influencing on job satisfaction and the role of boundary management strategy which Smart Workers actively choose. This paper considered the bi-directional permeability between work and non-work domain and developed a research model containing a causal relationship among three factors, job autonomy, job involvement, and job satisfaction, and the moderation effect of boundary management strategy. The results show that both job autonomy and job involvement affect job satisfaction and boundary management strategy which Smart Workers utilize plays a moderating role influencing on job satisfaction.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제9권6호
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• pp.2050-2077
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• 2015

One of the major issues in emerging cloud management system needs the efficient service level agreement negotiation framework, with an optimal negotiation strategy. Most researchers focus mainly on the atomic service negotiation model, with the assistance of the Agent Controller in the broker part to reduce the total negotiation time, and communication overhead to some extent. This research focuses mainly on composite service negotiation, to further minimize both the total negotiation time and communication overhead through the pre-request optimization of broker strategy. The main objective of this research work is to introduce an Automated Dynamic Service Level Agreement Negotiation Framework (ADSLANF), which consists of an Intelligent Third-party Broker for composite service negotiation between the consumer and the service provider. A broker consists of an Intelligent Third-party Broker Agent, Agent Controller and Additional Agent Controller for managing and controlling its negotiation strategy. The Intelligent third-party broker agent manages the composite service by assigning its atomic services to multiple Agent Controllers. Using the Additional Agent Controllers, the Agent Controllers manage the concurrent negotiation with multiple service providers. In this process, the total negotiation time value is reduced partially. Further, the negotiation strategy is optimized in two stages, viz., Classified Similarity Matching (CSM) approach, and the Truncated Negotiation Group Gale Shapely Stable Matching (TNGGSSM) approach, to minimize the communication overhead.

• The Journal of Asian Finance, Economics and Business
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• 제7권7호
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• pp.35-47
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• 2020

An economic downturn can occurred through unexpected events in various fields, such as the subprime mortgage crisis and the outbreak of Coronavirus Disease-2019 (COVID-19). Trade credit is important for small- and medium-sized enterprises (SMEs), especially during a monetary contraction, as it is the last option for firms that lack bank credit. This study aims to determine whether trade credit is profitable for the buyer and supplier firms during and after a financial crisis. We use panel data consisting of all trade credit transactions and financial statements of 5,751 Korean firms during the period 2008-2012. It shows that trade credit is more profitable for both buyers and suppliers in the post-crisis period than during the crisis. Moreover, trade payable is more effective for unconstrained buyers than for constrained buyers. Finally, a mixed strategy is superior to an aggressive or passive strategy of SMEs. The results suggest less profitability of trade credit during a period of contraction and greater sensitivity of the buyer SMEs, emphasizing the idiosyncratic liquidity strategy of each firm. This study can be helpful to develop a strategy of profitable trade credit for SMEs and to establish a policy of managing liquidity for the authority.

• The Journal of Asian Finance, Economics and Business
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• 제8권2호
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• pp.1157-1168
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• 2021

Hotels drive the growth and development of tourism. Despite their important role, many hotels are small and medium-sized firms (SME) that are struggling to survive against fierce competition. Experts agree that strategic planning is vital for SME survival, but it is not wholly applicable for SME managers. Meanwhile, Mintzberg's concept of crafting strategy offers a more productive insight into SME strategic planning, but its abstract nature has historically discouraged empirical research on its practical benefits. This study will be the first to empirically explore the operationalization of Mintzberg's crafting strategy characteristics, and analyze its influence on organizational learning using structural equation model. Using a sample of 50 hotels in Bali, Indonesia, this study reveals that managing pattern and stability, detecting discontinuity, and knowing the business have a positive but weak effect, whereas reconciling change and continuity proves to have a positive and significantly strong effect on organizational learning. This study has bridged the gap between the abstract concepts of crafting strategy, which is a potentially better approach for SMEs, with daily operational practices. This study also proves that Mintzberg's approach can be used to predict organizational learning. This relationship is crucial since previous studies concluded that organizational learning improves company performance.

• 한국과학교육학회지
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• 제38권3호
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• pp.379-392
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• 2018

본 연구에서는 과학 탐구 수업을 1년간 수행한 중학교 과학 교사들이 과학 탐구 수업을 하기 위해 필요하다고 하는 효능감이 무엇인지 개별 면담 자료 분석을 통해 밝히고자 한다. 본 연구 참여 교사들이 과학 탐구 수업을 하기 위해서 필요하다고 하는 과학 탐구 교수 효능감은 과학 탐구 수업 계획 단계와 수행 단계에서 다르게 나타났고, 각 단계에서의 효능감은 수업 관리 효능감, 교수 전략 효능감, 교과지식 효능감으로 분류할 수 있었다. 과학 탐구 수업 계획 단계에서의 수업 관리 효능감에는 '과학 탐구 수업을 위한 교육 과정 운영 효능감'이 포함되었고, 교수 전략 효능감에는 '과학 탐구 수업 개요 설정 효능감', '과학 실천 간 논리적 조직 효능감', '과학 실천 별 적절한 발문 계획 효능감', '과학 실천을 하는 학생에 대한 이해 효능감'이 포함되었으며, 교과 지식 효능감에는 '교과 지식 및 과학 실천 이해 효능감', '핵심 개념 설정 효능감'이 포함되었다. 과학 탐구 수업 수행단계에서의 수업 관리 효능감에는 '과학 실천 별 시간 배분 효능감', '과학 실천 교실 문화 정착 효능감'이 포함되었고, 교수 전략 효능감에는 '과학 실천 동기 부여 효능감', '과학 실천 적응적 교수 효능감', '능동적 사고 기회 제공 효능감', '과학 실천 별 논의 참여 독려 효능감', '과학 실천 별 참여도 평가 효능감'이 포함되었다. 본 연구의 참여 교사들은 과학 탐구 수업 수행을 위하여 필요한 효능감으로 교과 지식 효능감은 언급하지 않았다.

• 대한가정학회지
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• 제36권4호
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• pp.147-162
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• 1998

This study constructed a family life education program designed to help dual-earner couples reduce their role strain. This program is consisted of 6 sessions aiming for understanding the multidimensional affecting factors of role strain, strengthening family system, sharing the housework, managing time effectively reducing the additional role and adjusing standard, maintaining desirable attitude on work and family. We expect this program to be helpful in reducing dual-earner families' role strain and the active using of role strain coping strategies.

• 대한안전경영과학회지
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• 제10권1호
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• pp.155-166
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• 2008

During last two decades the transportation system has developed into very intelligent system with GIS, GPS and ITS. The practical transportation management system provides real time response module to manage the customer's order. We have surveyed research papers on the real time vehicle routing problem in last two decades to figure out the dynamic vehicle routing problem. The papers are classified by basic routing algorithms and by managing the dynamic events which are the order management, the routing re-optimization, the routing post-optimization and the waiting strategy.

• 한국데이타베이스학회:학술대회논문집
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• 한국데이타베이스학회 1995년도 제4회 멀티미디어 산업기술 학술대회 논문집
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• pp.203-211
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• 1995

영상회의 시스템과 같이 그룹의 멤버들이 서로 다른 지점에 위치하면서 실시간으로 대화하는 시스템을 실시간 분산 그룹웨어 시스템(real-time distributed groupware system)으로 정의한다. 회의 관리는 영상회의를 원하는 사용자가 네트웍 상에서 현재 열리고 있는 회의세션을 검색하거나, 새로운 회의세션을 생성하여 영상회의를 시작시키거나, 앞으로 열릴 회의세션을 예약하거나 등의 서비스를 제공한다. 여기서 회의세션의 의미는 분산된 시스템들과 그 시스템의 사용자들이 하나의 그룹을 형성하고, 그룹내에서 클라이언트와 서버 형식의 상호작용을 하도록 하는 연결 고리로 정의한다. 본 논문에서는 이러한 서비스를 제공하는 회의 관리구조를 설계하였고, 앞으로 구현 및 확장을 할 예정이다.

• 한국데이타베이스학회:학술대회논문집
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• 한국데이타베이스학회 1998년도 국제 컨퍼런스: 국가경쟁력 향상을 위한 디지틀도서관 구축방안
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• pp.475-505
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• 1998

With rapid progresses in information technologies, managing enterprise network resources as a whole becomes more important. Telecommunication Management Network (TMN) has been used to integrate network elements. TMN is complex to develop and manage because it has a centralized management service. Common Object Request Broker Architecture (CORBA) can overcome this complexity by the use of transparent distributed object processing mechanism. Therefore, the main objective of this paper is to integrate TMN service with CORBA. A network management repository is built for this integration. In addition, a prototype that can partially support network management service is implemented to illustrate the usefulness of this repository.