• Title/Summary/Keyword: management satisfaction

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The Effects of Apartment Inhabitants' Life Management and Administrative Management on Housing Satisfaction (아파트 거주자의 생활 및 운영관리가 주거만족도에 미치는 영향)

  • Kim, Myung-Hee;Kong, Ha-Sung
    • Journal of the Korea Safety Management & Science
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    • v.22 no.3
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    • pp.53-60
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    • 2020
  • This study aims to find the causal relationship between the effects of apartment inhabitants' life management and administrative management on housing satisfaction. The study results are as follows. Firstly, life management showed to have a positive effect on life satisfaction. In other words, the better the management of public order and facilities, the higher the satisfaction of housing satisfaction. Thus, the principal agent of management needs to increase inhabitants' housing satisfaction through education and training on developing life management techniques. Secondly, administrative management showed to have a positive effect on life satisfaction. Thus, the more accurate the completion documents and management transfer process necessary for administrative management, the higher the cost-cutting effects of accounting, construction, and service contracts, the more transparent the resident agreement process in accordance with management policies, the more transparent the election process of building representatives and resident representatives, and the higher the effects of energy saving, the higher the housing satisfaction of inhabitants. This revealed that the principal agent of management needs to increase housing satisfaction through education and training on developing administrative management techniques because the level of administrative management had a positive effect on housing satisfaction. As a result, in order to create reliability between inhabitants and the principal agents of management, the transparency of administrative management such as document disclosure must be ensured, thus improving the housing satisfaction of inhabitants.

Workers' Time Management Behaviors and Time management Satisfaction (직장인의 시간관리행동과 시간관리만족도 연구)

  • Chae, Hwa-Young;Lee, Ki-Young
    • Journal of Family Resource Management and Policy Review
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    • v.9 no.3
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    • pp.31-43
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    • 2005
  • The purposes of this study were to (1) examine the sub-dimensions of time management behaviors and satisfaction with time management, and (2) to identify the variables that can affect satisfaction with time management. Data was collected through an Internet survey answered by 611 working men and women. The data were analyzed using descriptive statistics, factor analysis, and multiple linear regression analysis. As a result of the study, the sub-dimensions of time management behaviour were extracted into three subordinate categories, which were, planning, human relation orientation, and urgency. The sub-dimensions of the satisfaction with time management were extracted into three subordinate categories, which were, satisfaction with the management results, satisfaction with time distribution, and satisfaction of spare time. Management result satisfaction displayed a positive relationship with planning and work time. The satisfaction with time distribution displayed a positively relationship with planning, relations-intention, the level of education, and sleeping time, while displaying a negative relationship with work time. Also, Women tended to be more satisfied with time distribution than men. Finally, the satisfaction of spare time was positively related with age, while negatively related to urgency and work time.

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The Effects of Quality Management and Differentiation Strategies of Family Restaurants on Customer Satisfaction and Management Performance (패밀리 레스토랑 품질 관리 및 차별화 전략이 고객 만족과 경영 성과에 미치는 영향)

  • Song, Ki-Ok
    • Culinary science and hospitality research
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    • v.14 no.4
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    • pp.161-175
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    • 2008
  • The purpose of this research is to find out the impact of quality management and differentiation strategies on customer satisfaction and management performance in family restaurants. In particular, it aims to identify whether such quality management and differentiation strategy have positive influence on customer satisfaction and perceived customer satisfaction as indicated through management performance. For the empirical analysis, a questionnaire survey was applied to a total of 250 customers who experienced family restaurant service in Seoul during the past one year. The model was tested using SPSS 12.0 and visual PLS(partial least squares) programs on a sample of the 198 surveys which showed a 92% usable response rate. The results of empirical analysis showed as follows: 1) quality management has a significant effect on customer satisfaction and differentiation strategies but not significant on management performance. 2) differentiation strategies have a significant effect on customer satisfaction and management performance. 3) customer satisfaction has a significant effect on management performance.

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The Influence of Wage Satisfaction and Personnel Management Policy on the Hotel Employees' Organizational Commitment and Job Satisfaction (호텔 종사원의 임금 만족 및 인사 공정성이 직무 만족과 조직 몰입에 미치는 영향)

  • Ahn, Seh-Kil
    • Culinary science and hospitality research
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    • v.13 no.4
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    • pp.151-163
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    • 2007
  • The purpose of this study is to find out the influence of wage satisfaction and personnel management policy on hotel employees 'organizational commitment and job satisfaction in Korean hotels. In the standpoint of management, almost all hotels seek to meet their employees' satisfaction whether they try to or not. The survey was performed on hotel employees in Seoul and 231 sheets are returned out of 300 sheets. This study use SPSS for WIN 12.0 and AMOS 4.0 to analyze the hypotheses. There are several prerequisites for employees' job satisfaction according to researches and theories. The main factors for employees' job satis-faction are drawn by the prior researches on wage satisfaction and personnel management policy. Then job satisfaction and organizational commitment are extracted to study how the two factors are affected. As a result, the satisfaction with wages affects job satisfaction not significantly. Followed by the results, the effects of the organizational commitment on the job satisfaction and the job satisfaction on personnel management policy were shown significantly. Based on the results, this study will give a suggestion that to get the organizational commitment from employees through job satisfaction, hotels should apply fair personnel management policy to their employees.

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The value orientation home management strategy and home management satisfaction of the unemployed urban housewife (도시 전업주부의 가치지향성 .가정관리전략.가정관리만족도)

  • 이정우
    • Journal of Families and Better Life
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    • v.15 no.1
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    • pp.111-128
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    • 1997
  • This study mainly deals with the housewife's value orientation home management strategy and home management satisfaction,. The major results are as follows; 1) The degree of communication and communication frequency in household prove the predictable variables to influence the housewife's value orientation home management strategy and home management satisfaction. 2) Among the value orientation fate control orientation predicts home management strategy. 3) Material orientation shows the negative influence on her home management satisfaction. 4) Among home management strategy the fact that household financial management strategy and housework organization strategy are the important variables in the home management satisfaction suggest that household financial management and everyday repeated housework management cause the deep influence on her life satisfaction. 5) The higher her material orientation and gender equilibrium orientation are the higher housework socialization stra egy frequency is the lower her home management satisfaction is.

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The Impact of Property Management Services on Tenants' Satisfaction with Industrial Buildings

  • Seetharaman, Arumugam;Saravanan, A.S.;Patwa, Nitin;Bey, Jiann Ming
    • The Journal of Asian Finance, Economics and Business
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    • v.4 no.3
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    • pp.57-73
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    • 2017
  • In the current competitive marketplace of real estate business, tenant satisfaction measurement is one of the important indicators to monitor competitiveness in industrial property development. It has become an industry standard to measure tenant satisfaction, commonly called customer satisfaction. Customer satisfaction has become the widely used metric to manage customer loyalty (Keiningham, Gupta, Aksoy, & Buoye, 2014). The aim of this research is to determine the impact of property management services on tenants' satisfaction with the three identified variables i.e. facility management, perceived quality and lease management. Structural equation modeling (SEM) is applied to build constructs and test the hypotheses with the collected survey samples. Of the three variables, facility management is the most influential factor that leads to tenant satisfaction with industrial buildings. Next, perceived quality is another important factor that contributes to tenants' pleasure. Compared with these two, lease management fares worse, having the least extensive effect on tenant satisfaction, and could be disregarded. The ultimate impact of tenant satisfaction is about tenant retention and recommendation. The overall findings of this research will potentially help real estate developers to develop a better property management system, leasing program and tenant retention strategy.

The Effects of the High School Students' Time Management Behavior on Satisfaction with Educational Consumption and School Life (고등학생의 시간관리행동에 따른 교육소비만족도 및 학교생활만족도)

  • Lee, Kyoung Min;Lee, Seung Sin
    • Human Ecology Research
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    • v.53 no.1
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    • pp.1-16
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    • 2015
  • This study aims to examine the effects of high school students' time management behaviors on their satisfaction with educational consumption and school life. Three hundred seventy-six high school students in Seoul participated in this investigation. The SPSS ver. 19.0 program was adopted for the descriptive analysis, factor analysis, Cronbach's ${\alpha}$, and multiple regression analysis. The results of the present study can be summarized as follows: first, the levels of time management behavior, satisfaction with educational consumption at school, and satisfaction with school life were relatively high. Second, an analysis of the relative influence on satisfaction with educational consumption revealed that the students' time management behavior was the most influential factor, followed by academic achievement. As the levels of time management behavior and academic achievement were high, the level of satisfaction with educational consumption was high. Finally, an analysis of the relative influence of satisfaction with school life also revealed that the students' time management behavior was the most influential factor, followed by academic achievement. Based on the findings, that is, the effects of high school students' time management behavior and other involved variables on their satisfaction with educational consumption and school life, a future study can present specific ways to enhance the level of satisfaction with educational consumption and school life.

Improving R&D Management System through Researchers′ Satisfaction Analysis, with Special Reference to Industrial R&D Institutes (연구원 만족도 분석을 통한 연구개발 관리제도의 개선 - 산업계 연구기관을 중심으로 -)

  • 김계수;이민형
    • Journal of Korea Technology Innovation Society
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    • v.1 no.3
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    • pp.299-312
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    • 1998
  • This paper explores the possibility of improving R&D management system through researchers' satisfaction analysis. The relationship between job satisfaction and performance has traditionally been one of the engaging topics in organization psychology. However, the research results of the past showed the relatively low level of correlation between satisfaction and performance at the individual level. In contrast to these past research results, recent research results on this relationship at the organizational level revealed the higher correlation between these two factors, The present study extends this 'satisfaction and performance' hypothesis to the development and improvement of R&D management system. That is, we used the results of researchers' satisfaction analysis to devise appropriate criteria for the design and implementation of more effective R&D management systems. This paper seeks to show that we can make fruitful use of researchers' satisfaction analysis in order to choose a more effective one among alternative R&D management systems.

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An Analysis on Satisfaction of Users to Institutional Household Management -A Comparison with Users to Noninstitutional Household Management- (공공가정경영에 대한 이용자의 만족도 조사 연구 -비공공가정 이용자와의 비교를 중심으로-)

  • 송혜림
    • Korean Journal of Human Ecology
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    • v.4 no.2
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    • pp.1-14
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    • 2001
  • This study focused on the satisfaction of user to institutional household management. In this study the institutional household management system was consisted in leadership management, marketing management, production management, personal management, material management and financial management. The purposeful questionair was developed for this 6 categories of institutional management system and the findings of users' satisfaction in these areas were analized. The findings were compared with the satisfaction of users to noninstitutional household management. The degree of satisfaction of users with leadership management, Production management. marketing management and financial management in institutional household was higher than those in noninstitutional household.

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Satisfaction of industrial health care managers regarding the work of industrial hygiene engineers: a cross-sectional study

  • Byung Sik Choi;Min Keun Kim;Joon Sakong
    • Journal of Yeungnam Medical Science
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    • v.40 no.1
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    • pp.58-64
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    • 2023
  • Background: A group health service is a system that delegates workplace health management to an entrusted institution. There have been various studies on group health services to date, but recent changes, such as an increase in foreign workers, are rapidly changing industry characteristics. Methods: Satisfaction was assessed using a 27-question survey distributed among 203 workplaces employing health professionals. The survey items consisted of general characteristics, comprehensive satisfaction, requirements for health professionals' work, and satisfaction with work environment management, ergonomic management, and healthcare management. Multiple regression and frequency analyses were performed. Results: The comprehensive satisfaction was 4.08 points on average, out of 5. The comprehensive satisfaction of health professionals in the industry was positively correlated with each factor. Hazardous materials and chemical management (material safety data sheets, MSDSs) were the most common requirements. Conclusion: A low level of satisfaction with work environment management indicates high demand for healthcare management. The working environment should be improved by identifying characteristics of the workplace, examining harmful substances, inspecting equipment, and enhancing worker methods. The shorter the work experience of health professionals, the more dependent they are on group health services. The variables affecting comprehensive satisfaction were the period of work, healthcare management satisfaction, and work environment management satisfaction. Most of the requirements of health professionals in the workplace were practical improvement case presentations, MSDSs, and legal document management.