• Title/Summary/Keyword: management programs

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Customer Relationship Management for the E-Grocery Sector

  • Rha Jong-Youn;Hooker Neal H.;Widdows Richard
    • International Journal of Human Ecology
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    • 제6권1호
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    • pp.41-59
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    • 2005
  • In this paper, the e-grocery sector of the U.S. is used as an illustrative example of how to assess consumers' demands for customer relationship management and to investigate whether these demands coincide with effective Customer Relationship Management (CRM) strategies suggested by academic researchers and provided by practitioners. Surveys evaluating the perceived importance of CRM items were administered accordingly. The findings show that, overall, consumers' did not differ considerably to the experts. The results of descriptive analyses showed that academicians had a more closely in-lined view with consumers than did practitioners. Although not statistically significant, practitioners perceived loyalty programs to be more important than did consumers or academicians. This might suggest that loyalty programs are primarily serving as a way of data mining, and are thus failing to provide benefits to consumers. Overall, items related to technology deployment were perceived to be more important by practitioners than consumers or academicians.

여성의 BMI에 따른 인구사회학적 특성 및 건강행동 특성비교 (The Difference of Socio-demographic Variables and Health-related Behaviors among Groups of Body Mass Index)

  • 손애리;진기영
    • 보건교육건강증진학회지
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    • 제25권4호
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    • pp.1-11
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    • 2008
  • The purpose of this study was to identify the variables which affect BMI and the relationships among BMI and socio-demographic variables and health-related behaviors among women in Pajoo city. A self-report questionnaire was used covering questions regarding health, eating habits and health related behaviors such as smoking and drinking behavior, exercise, weight management, etc. Test of significance for differences between the groups were performed with $X^2$-test and hierarchial regression. The level of BMI has a positive relationship with age, married status, and weight management among Pajoo citizens in Korea. This study may be utilized in preparation and planning for dementia prevention programs and policies of older people. Also it can be useful for developing and enhancing various health programs and policies and policies when applied appropriately.

공학교육인증 프로그램의 효과적인 운영 데이터 관리 방법 (Effective Data Management Method for Operational Data on Accredited Engineering Programs)

  • 한경수
    • 공학교육연구
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    • 제17권5호
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    • pp.51-58
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    • 2014
  • This study proposes an effective data management method for easing the burden on self-study report by analyzing operational data on accredited engineering programs. Four analysis criteria are developed: variability, difficulty level of collecting, urgency of analysis, timeliness. After the operational data are analyzed in terms of the analysis criteria, the data which should be managed in time are extracted according to the analysis results. This study proposes a data management method in which tasks of managing the timely-managed data are performed based on the regular academic schedule, so that the result of this study may be used as a working-level reference material.

일부 보건소 고혈압·당뇨관리교실 연계 구강건강증진 프로그램 운영 및 평가: 논리적 모형을 이용하여 (Evaluation of Oral Health Promotion Program Connected with Hypertension and Diabetes Management Programs: Use of a Logical Model)

  • 유상희;신보미;배수명;신선정
    • 치위생과학회지
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    • 제16권4호
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    • pp.293-301
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    • 2016
  • 본 연구는 강릉시보건소 고혈압 당뇨관리사업과 구강보건사업을 연계한 통합건강증진사업을 기획, 수행하고 단계적 평가지표를 제시하여, 고혈압 당뇨관리교실에 등록한 30세 이상의 성인 중 48명을 대상으로 진료실 개별 구강건강관리 프로그램을 운영하였다. 인력 시설 장비 등의 구조평가와 담당자의 적절성 및 프로그램 운영 충실도 등의 과정평가를 통해 사업의 기획 및 수행상태를 파악할 수 있었으며, 개선방안 모색을 통해 사업의 효율성을 높일 수 있었다. 결과평가 결과로 '구강건강지식'은 8점 만점에 1차 5.52점, 2차 7.42점으로 나타났으며(p<0.001), '구강건강인식'은 20점 만점에 1차 13.31점, 2차는 17.29점으로(p<0.001) 지식과 인식 문항 모두 1차에 비해 2차 점수가 유의한 차이로 높게 나타났다. '치은출혈' 검사 결과 1차 '출혈 있음'이 89.1%, 2차 71.7%로 감소하였으며(p=0.021), 'PHP index' 검사 결과 1차 3.28점, 2차 2.42점으로 유의한 차이가 있었다(p<0.001). 프로그램의 전체적인 만족도는 '매우 만족, 만족'이 98.0%, 재참여 의사 및 권유 의사는 '매우 그렇다, 그렇다'가 각 97.9%, 93.7%로 매우 높게 나타났다. 사업담당자 1:1 면접설문조사를 통한 질적 평가 결과, 프로그램의 '전체적인 구성의 적절성'은 내용이 짜임새있게 구성되어 '매우 적절, 적절'이라고 응답하였으며, '연계 절차의 적절성'은 현황 및 요구도 조사에서 대상자의 위험요인을 적절히 파악하여 연계가 이루어졌으며, 당뇨와 치주질환의 연관성에 따라 사업을 연계하여 운영하는 것이 '적절'하다고 응답하였다. '성과지표의 적절성'으로는 '참여 인원수, 효과성(치은출혈, PHP index, 구강건강지식 및 인식), 만족도 평가'가 성과지표로 '매우 적절, 적절'하다고 응답하였다. 논리적 모형의 사업은 투입-활동-산출-결과에 따라 구조, 과정, 결과 평가지표로 구조화되어 단계적 평가가 이루어지기 때문에 균형적인 평가가 가능하며, 평가지표는 정량적 지표와 정성적 지표로 구성되어 체계적인 사업 평가가 이루어질 것으로 생각된다. 고혈압 당뇨관리교실 내소자의 통합적 건강관리를 위해 본 연구에서 기획된 개별 관리 프로그램과 평가지표의 적용 확대 가능성이 높을 것으로 생각되며, 논리적 모형을 적용한 프로그램의 일반적인 적절성과 평가지표의 타당성을 확인하고, 만성질환 관리 측면에서 공통의 효과를 측정할 수 있도록 지속적인 운영과 모니터링이 필요할 것으로 생각된다.

드림스타트 참여가 방과후 서비스 이용에 미치는 영향 : 방과후 서비스의 종류와 이용량을 중심으로 (The Effects of Dream Start Participation on the Use of After-School Programs : Focusing on the Diversity and Amount of the Programs in Use)

  • 정선영;송미령;조유리
    • 가정과삶의질연구
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    • 제33권3호
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    • pp.1-14
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    • 2015
  • This study examined the effects of Dream Start participation on the use of after-school programs, considering its emphasis on the utilization of community resources. For this, it compared the use of after-school programs in terms of the number of types and the total amount of time between children who had been participating in Dream Start and those who had not. The main findings are as follows. First, when all other conditions were held constant, children in Dream Start used more types of after-school programs compared to their correspondents. Second, children in Dream Start were more likely to use two types of after-school programs over weekdays or three types of programs for several days a week compared to their correspondents. Third, children in Dream Start spent less amount of time in the after-school programs compared to their correspondents. Even though this study found the effectiveness of Dream Start as a facilitator of community resource utilization, future research needs to examine the effects of after-school program use in terms of its diversity and amount on the development of low-income children.

A Study on Airline Cabin Crew Safety Training Programs and Managers

  • Yun-mi Park;Min-jung Lee
    • 한국항공운항학회지
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    • 제31권2호
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    • pp.95-99
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    • 2023
  • As our whole society has become increasingly aware of safety and emphasizes the importance of preventing safety accidents, the airline cabin service sector is also facing a strong demand to improve practical system for aviation safety education. In this regard, the development of appropriate safety education programs and the getting of human resources who can develop and operate such programs are becoming key issues. This study aims to provide academic and practical implications for safety education and training in airline cabins by reconfirming the importance and direction of safety education in the context of airline cabin services, and by specifying and establishing qualification requirements for personnel who develop and operate such safety programs. To this end, we review the content that should be included in safety training programs, the qualifications required of developers, managers, instructors, and examiners who develop or operate such programs, and how safety training programs can be continually improved as relevant conditions change in the future. In addition, we have also suggested ways to train appropriate managers, instructors, and examiners, including improving the compensation system for them, and how to effectively manage trainees. In order to secure a higher level of aviation safety in the future, it will be necessary to continue research on the development of more diverse and high-quality aviation safety education programs and the training of related personnel.

패션기업의 사회적 책임 활동에 관한 연구 (A study on corporate social responsibility activities of fashion companies)

  • 정소정;이영주
    • 한국의상디자인학회지
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    • 제20권1호
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    • pp.17-28
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    • 2018
  • This study reviewed corporate social responsibility activities of fashion companies and discussed strategies of social enterprises. The research was conducted on 6 Korean fashion companies with sales over KRW 1 trillion as of the end of the term in 2015. Corporate social responsibility activities of each company were investigated from economic, social and environmental viewpoints. The results of this study were as follows: First, each company promoted win-win growth, co-existence management, transparent management and ethics management through economic activities. They pursued win-win growth and co-existence management, which aimed to respect and grow with their partners. Also, they ensured transparent management and ethics management to show their moral management. Second, each company conducted various social contribution programs as part of their social activities. Through the programs, they made donations, supported welfare and culture, and practiced voluntary work, local activities, training and equal opportunities. Third, as for environmental activities, each company tried to protect nature through various activities such as donation to environmental organizations, environmental cleanup activities, environmental management from production to disposal, reuse, eco-friendly system, environmental volunteering, etc. Articles on fashion companies' social responsibility activities have an influence on boosting their attitude and image towards businesses.

간호사의 신생아 통증관리 수행에 영향을 미치는 요인 (Factors Influencing Neonate Pain Management Performed by Nurses)

  • 노인숙;오진아
    • Child Health Nursing Research
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    • 제17권3호
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    • pp.190-197
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    • 2011
  • Purpose: The purpose of this study was to identify factors influencing neonatal pain management by nurses in order to provide evidence-based data for the development of more efficient neonatal pain care programs. Methods: This study used a descriptive research design to survey 204 registered nurses working in neonatal intensive care units and nurseries in Busan. Data collection was done from July to September 2010. General knowledge of pain and pain scale, pain intervention, neonatal pain management, and barriers to pain management were measured. Data were analyzed using stepwise multiple regression with SPSS 17.0. Results: it was found that among the factors affecting neonatal pain management by nurses, the unit where the nurse worked was the most important influential factor, followed by knowledge of pain management, education level, and barriers from medical personnel in that order. The explanatory power of these four variables accounted for 42.0% of neonatal pain management. Conclusion: Study results indicate that it is necessary to develop education programs to increase knowledge of neonatal pain management for nurses caring for neonates. Also, plans for reduction of obstacle factors in medical personnel should be prepared.

Lessons learned from Multinational Parties Involved Program Management Consortiums in Korea

  • KO, Ok-Yeol
    • 국제학술발표논문집
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    • The 6th International Conference on Construction Engineering and Project Management
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    • pp.32-36
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    • 2015
  • This study explores the issue of program management consortia involving multinational participants. The aim of this research was to leverage advantages in program management (PM) skills and PM model improvement in product line construction in mega scale construction programs, typically funded by public funds. Such ventures involve multinational parties using dedicated partnering based on a program management consortium (PMC) to reduce confrontation between parties in complex circumstances, allowing an open and non-adversarial approach to project management. This research also seeks to implement an ongoing feedback program of best practices and lessons learned to minimize the repetition of mistakes and to reduce costs in sequenced construction. Recently, the Korean government has planned to undertake three large new projects: the Korean Peninsula major river maintenance, the reclamation of Se-Mangum, and the Science/Business City. This paper starts by providing a framework for the cost-reduction strategy for the United States Forces Korea (USFK) Relocation Program, which will be funded with public funds and a private fund investment (PFI) that combines programs executed by two governments as owners and multinational stakeholders, joined in the PMC. The establishment of project-oriented consortia is an innovative and non-adversarial approach to massive international construction projects. Such projects have used various tools effectively and skillfully. This experience may offer an opportunity to practice new and advanced program management delivery methods, and it is expected that Korea will gain a competitive advantage in the international construction market.

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Innovation Management in the Australian Government: Cost and Benefit of R&D Tax Concession Program

  • 문용은
    • 한국디지털정책학회:학술대회논문집
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    • 한국디지털정책학회 2004년도 춘계학술대회
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    • pp.95-118
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    • 2004
  • In industrialised countries, innovation is a key source of economic growth. Research is a key driver of technological innovation and involves the process of systematic investigation and/or experimentation to discover new knowledge. The Governments' industry innovation policy supports a business focus on Research and Development (R&D) through a range of programs in order to achieve these aims. The Innovation Statement (DISR 2000, 20010, launched by the Australian Prime Minister?in January 2001, commits an additional $3 billion over five years to encourage and support innovation. The Australian Government aims to?build world competitive firms and strong research capability in industry to strengthen Australia's international competitiveness and increase national prosperity.?It develops policies and programs to enhance investment in innovation. The Australian Government has established a number of R&D funding support programs aimed at increasing the level of R&D in Australia. The backbone of these programs is the tax concession program, which is made up of the 125 per cent R&D tax concession, the 175 per cent premium tax concession and the tax offset. Over 4000 businesses take advantage of the tax concession scheme, which costs the government around $400?million a year. This cost is expected to rise to over half a billion by 2005-06 (Commonwealth of Australia, 2003). Ensuring these resources are invested where they provide significant national economic benefits is a major policy issue. In this sense, this paper looks at the appropriateness, effectiveness and efficiency of the R&D tax concession with costs and benefits analysis.

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