• Title/Summary/Keyword: management of scale

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A Study on the Difference Factors in Service Quality for Hospital Industries (병원 서비스품질 차이요인에 관한 연구)

  • Park Jin Young
    • Journal of Korean Society for Quality Management
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    • v.32 no.3
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    • pp.45-61
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    • 2004
  • This study is to identify the differences in service quality for the 2nd-scale hospital Industries. The subjects of this survey for the empirical analysis are limited to the 2nd- scale hospitals in Korea: data are collected in Seoul, Incheon and Kyungki areas. The results are as follows. First, the efficiency for hospital operations confirmed the differences in bed scale. Second, the high-efficiency hospitals attach importance to efficiency with more than 100 bad scale and the low-efficiency hospitals attach Importance to service quality with less than 100 bed scale.

A Case Study on the Prevention of Construction Delays Using the Delay Management Index in Program Level Construction Projects (프로그램 수준 건설사업에서 지연관리지수(Delay Management Index)를 활용한 공사지연 예방 사례연구)

  • Yu, Jun-Hyeok;Kim, Ok-Kyue
    • Journal of the Korea Institute of Building Construction
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    • v.21 no.4
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    • pp.347-359
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    • 2021
  • Recently, construction projects have emerged in the form of program management, which is complicated by the large-scale of construction, and requires astronomical construction costs. In particular, projects that absolutely require management at the program level, such as large-scale construction projects, require overall control of the planned schedule and cost as a set of various projects, including infrastructure. But in Korea, there is no specific management standard for delays in construction. In order to avoid the risk of cost increase and project delay in the program-level construction project, it is necessary to apply more systematic management standards to prevent delay and to take a more preemptive response in the construction process. Therefore, in this study, a delay management index (DMI) was developed to successfully carry out large-scale construction projects at the program level and prevent delays in advance. In addition, case studies were conducted for large-scale construction projects, and a delay prevention system was established for program-level construction projects.

A Study on the Development of the Learning Organization Measurement (학습조직화 측정도구 개발을 위한 연구)

  • Jeong, Seok-Hee;Lee, Kyung-Seon;Lee, Myung-Ha;Kim, In-Sook
    • Journal of Korean Academy of Nursing Administration
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    • v.9 no.1
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    • pp.75-88
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    • 2003
  • Purpose : The Purposes of this study was to develop a learning organization measurement for nurses, and to test the validity and reliability of the measurement. Method : This study was conducted through 3 phases -theoretical framework choice, measurement items selection, and the testing of validity and reliability. In order to test reliability and validity of the measurement, data were collected from the 261 nurses, working in the 1 hospital with more 800 beds. The data obtained were analyzed by SPSS for Window program using percentages, Factor Analysis, Cronbach's alpha coefficients. Result : As a result of the study, 2 scales -Learning Organization Building Scale, and Knowledge Management Process Scale- were developed. Learning Organization Building Scale was consisted of 23 items, 5 factors. 5 factors explained 60.26% of the total variance, and the Cronbach's alpha of this scale was .8807. Knowledge Management Process Scale was consisted of 17 items, 4 factors. 4 factors explained 66.14% of the total variance, and the Cronbach's alpha of this scale was .9147. Conclusion : The Study supports the validity and reliability of the scales. Therefore, these scales can be effectively utilized for many researches about Learning organization of Nurse, and Nursing organization in the Hospital Setting.

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A Study of Recognition of Purchasing Ethics in the Hospital Management (병원구매윤리의 인식에 관한 연구)

  • Jang, Ik-Sun;Na, Jeong-Mi
    • Management & Information Systems Review
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    • v.21
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    • pp.115-129
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    • 2007
  • This paper deals with recognition differences about the purchasing ethics scale of hospital of Koreans and New Zealanders in order to compare the recognition differences of purchase ethics of people of two countries in the hospital management. The results are as follows : 1. From the viewpoint of recognition about the purchasing ethics scale of hospital of Koreans and New Zealanders as two examining objects, egoism tendency is the lowest and deontology tendency is the highest commonly. 2. Koreans' two separate tendencies mentioned above shows that Korean people have been influenced by Confucian culture in spite of its high speed industralization. 3. New Zealanders' two separate tendencies mentioned above shows that they have performed their duties faithfully despite the fact of New Zealand is a nation of globalization index 2. 4. Average differences between the purchasing ethics scale of hospital shows that Koreans' ethical sensitivity is somewhat higher than of New Zealanders. 5. From the viewpoint between of the purchasing ethics scale of hospital, the egoism and utilitarian scales show big differences in ethical tendencies, and deontology scale shows differences in them.

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An Investigation of Project Completion Time Estimation Method in PERT Network for Planning and Management in Large-Scale Systems (대규모 시스템의 모사와 관리를 위한 PERT네트워크 완료일자 추정기법에 관한 고찰)

  • Lee, Jae-Myung;Yi, Ho-Jae;Park, Mee-Jeong;Lee, Jeong-Jae
    • Proceedings of the Korean Society of Agricultural Engineers Conference
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    • 2005.10a
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    • pp.695-699
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    • 2005
  • Propriety of PERT network for planning and management in large-scale systems was investigated. We also review the example of small and middle size system to compare the appropriateness of PERT analysis method. For comparing the appropriateness of PERT analysis method the calculation time, and the variances were estimated. Eventualy, we proposed the criteria of PERT analysis method for planning and management large-scale systems.

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The Research on the Fish Aquiculture Structure of Fishing Community (어촌계 가두리 양식어장의 행사실태분석을 통한 정책방향 고찰)

  • Ock, Young-Soo
    • The Journal of Fisheries Business Administration
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    • v.36 no.2 s.68
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    • pp.25-52
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    • 2005
  • Since late 1990's, the Fish Aquiculture Households belong Fishing Community have been faced very serious pressure of management. The surface factors of this situation have been understood to overproduction and too much imports from China, but basic factor was caused structural problem, that is considered small scale production system. Then, We should enlarge scale of the Fish Aquiculture Households belong Fishing Community to overcoming profitability aggravation. To the Enlargement of Scale, We should consider to change the regime of Fishing Community that means two practical programs. First, it need to enlarge the scale of Fishing Community than now, and Second, it need to incorporate the Fishing Community for exclusive Management of Fish Aquiculture Rights.

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EVALUATING CRITICAL SUCCESS FACTORS FOR ACCURATE FIRST COST ESTIMATES OF LARGE-SCALE CONSTRUCTION PROJECTS

  • Jin-Lee Kim;Ok-Kyue Kim
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.354-360
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    • 2009
  • The demands for large-scale construction projects such as Mega-projects are largely increasing due to the rapid growth of increasing populations as well as the need to replace existing buildings and infrastructure. Increasing costs of materials, supplies, and labors require the first cost estimates at the preliminary planning stage to be as accurate as possible. This paper presents the results obtained from the survey on evaluating nine critical success factors that influence the accurate first cost estimates for large-scale projects from practical experiences. It then examines the current cost structures of construction companies for large-scale projects, followed by the causes for cost and schedule overrun. Twenty completed surveys were collected and the Analytic Hierarchy Process was applied to analyze the data. The results indicate that technology issues, the contract type, and social and environmental impacts are the significant leading factors for accurate first cost estimates of large-scale construction projects.

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Application of the SERVQUAL Scale to Health Care Services (의료서비스에서 SERVQUAL 활용에 대한 고찰)

  • 조우현;이선희;최귀선;문기태
    • Health Policy and Management
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    • v.9 no.4
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    • pp.140-156
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    • 1999
  • The purpose of this article was to review the basic concept of the SERVQUAL scale and to evaluate its usefulness in health care settings. The SERVQUAL scale was developed by Parasuraman et al. in 1988. Its purpose was to provide an instrument for measuring the quality of service that would apply across a broad range of services with minor modifications in the scale. The SERVQUAL scale is based on gap theory, which indicates the difference between consumers' expectations and their assessment of the actual performance of a specific firm. It has five dimensions to define service quality. These dimensions include: (1) tangibles' (2) reliability' (3) responsiveness' (4) assurance' (5) empathy. While the SERVQUAL scale has been tested in a number of health care settings. the findings have been mixed. So. health care marketers should be cautious in their use of the SERVQUAL scale. However, it is rare to find instruments that are as well validated as SERVQUAL appears to be. As well the SERVQUAL scale provides valuable information about the quality of health care service.

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Development of diagnostic scale for life planning in late Adolescence (청년기 생활설계 진단척도 개발)

  • Choi, Bo-A
    • Journal of Families and Better Life
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    • v.28 no.5
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    • pp.101-111
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    • 2010
  • The purpose of this study was to develop a standardized scale to diagnostic life planning in late adolescence. A preliminary 32 item scale was developed through a literature review & a survey. 896 people responded to an online survey using the preliminary scale. A series of test, such as test-retest, item-to-total correlation, factor analysis and Cronbach' ${\alpha}$ reliability were conducted using the survey data and a scale comprising 31 items was constructed finally. The diagnostic scale for life planning in late Adolescence consisted of seven factors : (1) complete growth minds (2) life- plan (3) variety experiences (4) close relationships (5) management of healthy body (6) practical finance-plans (7) active preparation of future job. The scale is useful as a guideline for managing life of the late Adolescence. And it is helpful to them to make plan for the better life.

k-Sample Rank Procedures for Ordered Location-Scale Alternatives

  • Park, Hee-Moon
    • Journal of Korean Society for Quality Management
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    • v.22 no.2
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    • pp.166-176
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    • 1994
  • Some rank score tests are proposed for testing the equality of all sampling distribution functions against ordered location-scale alternatives in k-sample problem. Under the null hypothesis and a contiguous sequence of ordered location-scale alternatives, the asymptotic properties of the proposed test statistics are investigated. Also, the asymptotic local powers are compared with each others. The results show that the proposed tests based on the Hettmansperger-Norton type statistic are more powerful than others for the general ordered location-scale alternatives. However, the Shiraishi's tests based on the sum of two Bartholomew's rank analogue statistics are robust.

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