• 제목/요약/키워드: management criteria

검색결과 3,665건 처리시간 0.027초

통합 검색 환경에서 이용자 적합성 판단 기준에 관한 탐색적 연구 (Users' Relevance Criteria in Universal Search in Korea : An Exploratory Study)

  • 박정아
    • 정보관리학회지
    • /
    • 제29권2호
    • /
    • pp.113-133
    • /
    • 2012
  • 본 연구는 한국 통합 검색 환경에서의 이용자 적합성 판단 기준에 관한 탐색적 연구이다. 이를 위해 10명의 참가자들을 대상으로 반구조화(semi-structured) 인터뷰를 수행하여 데이터를 수집하였다. 참가자들은 네이버, 다음 등과 같은 통합 검색 환경에서 본인들이 관심 있거나 필요로 하는 다양한 검색을 수행하고, 그 과정에서 문서가 적합한지와 그 판단 기준에 대해 기술하였다. 연구 결과 8개의 적합성 판단 기준과 비적합성 판단 기준, 그리고 검색 환경이 변화하여도 이용자가 적합성을 판단하는 기준들이 크게 변화하지는 않지만 데이터 증가와 이용자 요구의 고도화로 특수성과 구체성이 중요한 적합성 판단 기준으로 부각되는 점을 발견하였다.

비디오 유형 전자기록물의 보존포맷 선정기준 및 평가체계에 관한 연구 (A Study on Selection Criteria and Evaluation System for Preservation Formats of Video-Type Digital Records)

  • 김지혜;양동민
    • 한국기록관리학회지
    • /
    • 제24권1호
    • /
    • pp.163-186
    • /
    • 2024
  • 2022년 국가기록원은 공공표준 「전자기록물 보존포맷 선정기준(v1.0)」을 제정하여 전자기록물 유형별로 적합한 보존포맷을 선정할 수 있도록 기준을 마련하였다. 기술 발전에 따라 파일포맷의 종류와 그에 따른 전자기록물의 유형이 다양하게 생산되고 있으나 문서 유형의 보존포맷 PDF/A-1b 외 다른 유형의 전자기록물에 적용 가능한 보존포맷은 제시되지 않고 있다. 본 논문은 보존포맷 선정기준의 범위를 확장할 수 있도록 시청각기록물, 특히 비디오 유형 전자기록물의 고유기준을 도출하는 것을 목적으로 한다. 고유기준을 마련하기 위해 비디오 유형 전자기록물에 관한 필수보존속성을 제안하며, 이를 기반으로 비디오 유형 고유기준을 도출하고자 한다. 이에, 비디오 파일의 특성에 따라 비디오(컨테이너)형, 비디오(코덱)형으로 구분하여 각각 3개, 6개 고유기준 평가항목을 도출하였고 평가항목별 평가문항을 설계하여 비디오 유형 전자기록물의 보존포맷 적합성 평가를 위한 선정기준을 제시하였다.

A Hybrid Approach Based on Multi-Criteria Satisfaction Analysis (MUSA) and a Network Data Envelopment Analysis (NDEA) to Evaluate Efficiency of Customer Services in Bank Branches

  • Khalili-Damghani, Kaveh;Taghavi-Fard, Mohammad;Karbaschi, Kiaras
    • Industrial Engineering and Management Systems
    • /
    • 제14권4호
    • /
    • pp.347-371
    • /
    • 2015
  • A hybrid procedure based on multi-Criteria Satisfaction Analysis (MUSA) and a Network Data Envelopment Analysis (NDEA) is proposed to evaluate the relative efficiency of customer services in bank branches. First, a three-stage process including sub-processes such as customer expectations, customer satisfaction, and customer loyalty, is defined to model the banking customer services. Then, fulfillment of customer expectations, customer loyalty level, and the customer satisfaction degree are measured and quantified through a multi-dimensional questionnaire based on customers' perceptions analysis and MUSA method, respectively. The customer services scores and the other criteria such as mean of employee evaluation score, operation costs, assets, deposits, loans, number of accounts are considered in network three-stage DEA model. The proposed NDEA model is formed based on multipliers perspective, output-oriented, and constant return to scale assumptions. The proposed NDEA model quantifies and assesses the total efficiency of main process and assigns the efficiency to customer expectations, customer satisfactions, and customer loyalties sub-processes in bank branches. The whole procedure is applied on 30 bank branches in IRAN. The proposed approach can be used in other organizations such as airports, airline agencies, urban transportation systems, railway organizations, chain stores, chain restaurants, public libraries, and entertainment centers.

환경친화적 완충녹지의 기준설정 (Design and Planning Criteria for the Green Buffer Zone)

  • 박은영;유병림
    • 한국조경학회지
    • /
    • 제32권2호
    • /
    • pp.25-35
    • /
    • 2004
  • The purpose of the study is to analyze the existing situation of the green buffer zone in the large scale industrial site and other major residential apartment areas. In this study, it is specifically intended that the planning guideline be upgraded to adopt future landuse trends and thus to suggest design criteria for management of the buffer zone. The framework of the analysis is to review the current landuse, noise reduction, ecological implications and landscape in general. Although the major function of a green buffer zone is considered to protect the residential area from various hazards of industrial, traffic, and visual environment, the situation is that most of the zones are maintained at a minimum level of services by local government. The study carried out intensively almost every type of case studied throughout the country, which implies that the management of the green buffer zone should be expanded physically enough to function for its original objectives. The study recommends that ecological management of the green buffer zone be emphasized and therefore the criteria for this purpose as well as noise issue should be developed prior to the landuse aspects. The study suggests specific guidelines for planning and design for the green buffer zone development. This study should be verified positively through the sustainable monitoring and requires nationwide and overall examination so that it may be applied to whole green spaces.

Development of Quality Management Indicators for Educational Institutions

  • Jin, Sunmi
    • International Journal of Contents
    • /
    • 제18권3호
    • /
    • pp.34-48
    • /
    • 2022
  • The purpose of this study was to develop indicators for quality management of educational institutions, and to achieve this, literature analysis and expert interviews were conducted. Through literature analysis, the components of TQM were derived focusing on factors to improve the quality of education, engineering education accreditation standards, and a representative education accreditation system, were considered. Additionally, seven areas as well as 32 indicators required for education quality management, were derived by comparing the EFQM excellence model and the MBNQA education model, applied for quality management of companies and institutions. By comparing and synthesizing these results, a draft was developed for the quality management index of educational institution. Next, opinions on correction and supplementation of quality management indicators derived from literature analysis, were collected from five education experts. From the comparisons and integration of these results, eight criteria (leadership, strategy, customers, people, facilities and environment, curriculum management, curriculum improvement, and performance management) and 34 indicators, were proposed for quality management indicators for educational institutions. Curriculum management, people, and performance management criteria were considered more significantly in quality management of educational institutions, and several implications are suggested based on the study results.

지식확산에 의한 감염병 실험실의 자율적 생물안전관리 학습조직 설계 및 실행 (Design and Implementation of a Learning Organization for Autonomous Biosafety Management of Infectious Disease Laboratories by Knowledge Translation)

  • 신행섭;유민수
    • 한국환경보건학회지
    • /
    • 제41권2호
    • /
    • pp.102-115
    • /
    • 2015
  • Objectives: A learning organization was designed and implemented on the basis of the selection criteria and essential elements of knowledge translation theory. Methods: The learning organization was designed on the basis of biosafety harmonization criteria and risk management strategy and was implemented as the learning organization for biosafety management by the National Institute of Health, Korea Centers for Disease Control & Prevention. The effect of knowledge translation in the research institutions by evidence-based policy was verified. Results: The result of applying the knowledge translation theory involving all stakeholders showed a positive reaction in establishing and implementing biosafety management strategy and embodied risk assessment criteria and evoked sympathy with the necessity of learning and using of expert knowledge about risk assessment and risk management. All stakeholders initiated voluntarily action toward new human-network construction and communication between similar organizations. The learning organization's capability expanded the base of knowledge translation. Conclusion: These results showed that a learning organization could enhance the autonomous safety management system by diffusion of knowledge translation.

산업안전보건법상 관리대상 유해물질 선정기준 마련에 관한 연구 (A study on the establishment of the criteria for selection of Hazardous substances requiring management in Occupational Safety and Health Act)

  • 박은우;박준호;이권섭;홍문기;안병준;이은정
    • 한국산업보건학회지
    • /
    • 제24권4호
    • /
    • pp.425-435
    • /
    • 2014
  • Objectives: This study was performed in order to establish reliable and relative selection criteria for hazardous substances requiring management(HSRM) in the Occupational Safety and Health Act in Korea. Methods: To determine the relative criteria and weight of evidence for HSRM, we analyzed the difference between the selection method of priority substances in studies by KOSHA(Korea Occupational Safety and Health Agency) and the European Union Risk Ranking Method(EURAM). In addition, 597 hazardous substances with exposure limit valueswereanalyzed and the posted health hazards classification by MOEL(Ministry of Employee and Labor), MOE(Ministry of Environment), and EU CLP(Classification, Labelling and Packaging regulation) were compared based on GHS(Globally Harmonized System of classification and labelling of chemicals) criteria. The existing HSRM(167 substances) were evaluated for suitability by the proposed criteria in this study. Results: As a result of this study, the criteria and procedures for selecting HSRM in the Occupational Safety and Health Act were arranged utilizing GHS health hazard classification results, occupational disease cases and domestic use situations. Conclusions: The applicability of the proposed criteria was proved via the evaluation of existing HSRM(167 substances). Most HSRM (161 substances) were found to correspond to a significant health effect or substantial health effect. The question of whether to include the six substances that have been found to have general health effects as HSRM would be require further research.

지방공기업 경영평가와 경영품질모형의 통합화에 관한 연구 (A Study on the Integration of Local Public Enterprise Evaluation(LPEE) and Malcolm Baldrige Model(MBM))

  • 최길수
    • 품질경영학회지
    • /
    • 제36권4호
    • /
    • pp.65-76
    • /
    • 2008
  • The purpose of this study is to contribute to escalation of a management quality of local public enterprise through integrating local public enterprise evaluation(LPEE) and Malcolm Baldrige Model(MBM). In order to achieve the purpose, I suggested that develop an integration model of LPEE and MBM criteria and use AHP(Analytic Hierarchy Process) as a technique posting weight value to criteria. Of two suggests, it is the former to date or discuss seriously. Therefore the integration model is redesigned for leadership/strategy category(leadership, strategy), management system category(customer management system, business management system, measurement/knowledge management system), and management result category(business result, customer satisfaction result, human resource management result, financial management result).

분산시스템관리를 위한 관리 프로토콜에 관한연구 (A Study On Management Protocol For Distributed Systems Management)

  • 박승섭
    • 한국항만학회지
    • /
    • 제13권2호
    • /
    • pp.289-302
    • /
    • 1999
  • As the size and complexity of network increase Distributed System Management (DSM) will be significant issue within information network in order to increase the high reliability and to improve the flexibility of network management. The OSI management model has several problems. The key problems are that it does not fully address the problem of how to develop communication protocol in support of DSM and how to classify the management connection criteria. In this paper to solve first problem described above this paper propose the connectionless CMIP to accomplish for effectively managing the distributed management managing systems to handle the dynamic informations. To work out second problem we introduce the connection criteria in the hierarchy of management system and finally evaluate the efficiency of a suggested protocol during cooperative negotiation among the managing system.

  • PDF

분산시스템관리를 위한 관리 프로토콜에 관한 연구 (A Study On Management Porgocol For Distributed Systems Management)

  • 박승섭
    • 한국항해항만학회:학술대회논문집
    • /
    • 한국항해항만학회 1999년도 추계학술대회논문집
    • /
    • pp.163-175
    • /
    • 1999
  • As the size and complexity of network increase, Distributed Systems Management (DSM) will be significant issue within information network in order to increase the high reliability and to improve the flexibility of network management. The OSI management model has several problems. The key problems are that it does not fully address the problems of how to develop communication protocol in support of DSM, and how to classify the management connection criteria. In this paper, to solve first problem described above, this paper propose the connectionless CMIP(Common Management Information Protocol) to accomplish for effectively managing the distributed management system, and indicate its efficiency; this protocol is available to negotiate among the managing systems, handle the dynamic information. To work out second problem, we introduce the connection criteria in the hierarchy of management systems, and finally evaluate the efficiency of a suggested protocol during cooperative negotiation among the managing systems.