• 한국철도학회:학술대회논문집
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• 한국철도학회 2008년도 추계학술대회 논문집
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• pp.1463-1472
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• 2008

The present paper to relate with the maintenance of the high-speed vehicle, KTX and is to treat a reliability evaluation. The reliability of the high-speed vehicle while operating between-failure average mileage (MKBSF) and parts between-failure average mileage (MKBF), 1,000,000 per km service failure number of items and availability and per km evaluated a maintenance expense. The reliability evaluation results and 2007 year reliability management indexes compared in 2006 years and they improved, per km the maintenance expense compared at 2006 and 36.6% was decreased. Reliability management activity leads and availability of the high-speed vehicle, safety improves and with the fact that will be able to decrease the maintenance expense which is an economic scale of railroad service is expected.

• KIEAE Journal
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• 제14권5호
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• pp.5-12
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• 2014

Building has been deteriorated gradually owing to geographic, physical complex and other factors. School living condition has a key role to improve the learning ability, life attitude and qualifications to adopt to social life. Therefore, it is important for school environment to keep the living condition. Repair time and scope of school facilities are required to maintain the function and performance to plan the long term repair. But there are little information about the school maintenance such as repair time and function. In this paper, it aimed at providing the service life to suggest the repair time and scope in the roof-proofing and floor finishing which used the three estimation method in probabilistic approach. The service life has a key role to decide the repair time and to make the plan for the repair maintenance. Results of this study are as follows ; First, the 1st repair time were taken through three methods in probabilistic and deterministic functions to eliminate the estimation bias. Second, the service life is suggested 36 years of an elementary school, 34 years of a middle school and 41 years of a high school. Third, the service life of a floor finishing is 43 years of an elementary, 39 years of a middle school and 41 years of a high school. The above study could not include the detailed information about the materials and repair works. Therefore it needs a further study to reflect the detailed information and to make a repair strategy.

• 항공우주시스템공학회지
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• 제15권6호
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• pp.66-71
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• 2021

With the exception of some large domestic airlines with adequate maintenance capability, most low-cost and small airlines do not have the facilities, equipment/tools, or manpower to perform periodic inspections over "C check." They are repaired according to maintenance programs specified by manufacturers. The outsourcing (domestic or overseas) of maintenance contracts is thus crucial to achieve good quality service at low cost, and these contracts therefore need to be signed with a full understanding of what is to be expected. This study aims to determine the requirements to be considered prior to finalizing such contracts.

• 한국산학기술학회논문지
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• 제18권8호
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• pp.8-17
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• 2017

교량 및 터널 등과 같은 사회기반시설물은 국가경제발전을 위한 중요한 요소 중 하나로 갑작스런 교량 붕괴 등이 발생할 경우 사회적, 경제적으로 많은 손실과 인명 피해의 대형사고로 이어질 수 있어 이용자의 안전을 보장하고 일정 수준 이상의 성능을 유지를 위한 예산의 확보, 유지관리 소요예산의 특정시기 집중방지를 위하여 효율적인 유지관리기법의 적용이 요구된다. 이에 시설물 노후화에 따른 유지관리 비용이 약 40% 차지하는 등 유지관리 예산의 비용이 급격하게 증가하는 것을 경험한 선진국에서는 한정된 유지관리 예산에서 적정수준의 시설물 서비스 수준(Level of Service) 유지, 효율적인 예산운영, 합리적인 의사결정 지원을 할 수 있는 자산관리체계 도입을 위하여 많은 노력을 하고 있다. 특히, 자산관리체계에서의 서비스수준(Level of Service, LOS)은 관리자가 관리목표 설정을 하고, 최적의 예산투입을 위한 우선순위를 의사결정 할 수 있는 중요한 요소이다. 이에 본 논문에서는 교량이 이용자에게 제공하는 서비스 수준을 평가하기 위하여 퍼지이론을 이용하여 새로운 서비스 수준 평가 방법을 제시하고, 실제 교량에 서비스수준 평가 모형을 적용하여 검증하였다.

• 산업경영시스템학회지
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• 제46권2호
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• pp.82-101
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• 2023

This study is to identify the maintenance service quality of eco-friendly cars, which are rapidly increasing recently. Research is conducted by synthesizing research from the perspectives of internal employees and external customers by using the service profit chain model. Specifically, it is to study the overall structural relationship between internal customer satisfaction, physical quality, interaction quality, outcome quality, external customer satisfaction and long-term orientation. For the study, 202 questionnaires were collected from internal employees and 204 questionnaires from external customers. The results of testing the research hypotheses targeting the internal employee group are as follows. As a result of testing hypothesis 1, internal customer satisfaction has a significant positive (+) effect on physical quality and interaction quality. As a result of testing hypothesis 2, the service quality of eco-friendly car maintenance has a significant positive (+) effect on each other. As a result of testing hypothesis 3, physical quality and outcome quality have a significant positive (+) effect on external customer satisfaction. The results of testing the research hypotheses targeting an external customer group are as follows. As a result of testing hypothesis 2, in the relationship between eco-friendly car maintenance service quality, physical quality has a significant positive (+) effect on interaction quality, and interaction quality has a significant positive (+) effect on outcome quality. As a result of testing hypothesis 3, interaction quality and outcome quality have a significant positive (+) effect on external customer satisfaction. As a result of testing Hypothesis 4, external customer satisfaction has a significant positive (+) effect only on intention to reuse. Finally, as a result of examining the difference in perception between the internal employee group and the external customer group in eco-friendly car maintenance service quality and external customer satisfaction, it was verified that there was a significant difference only in outcome quality and external customer satisfaction.

• 한국전산구조공학회:학술대회논문집
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• 한국전산구조공학회 2005년도 춘계 학술발표회 논문집
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• pp.719-726
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• 2005

The optimal design was performed for the bridge superstructure composed of steel box girders and concrete deck considering life cycle cost. The service life of the superstructure was estimated, after load carry capacity curves for steel girder and concrete deck were derived on the basis of condition grade curves and maintenance histories. The object function was determined as life cycle cost, including initial cost, total maintenance cost, disposal cost and user cost, for a period of the estimated service life. The optimal design of the superstructure was performed for the various service lifes. The annual costs were used to compare calculated results and to get the most economical design. Also this paper presents reasonable idea for the use of user cost with uncertainty.

• Asia pacific journal of information systems
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• 제16권2호
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• pp.143-158
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• 2006

This paper considers probable determinants of the application software outsourcing costs and focuses on the service level agreement (SLA) influence. Recently, outsourcing clients and vendors have contracted SLA and tried to reflect them on outsourcing prices. While application software maintenance has been one of the most frequently outsourced functions, its cost did not reflect the service level requirements by the client. This paper empirically shows that the service urgency requirement on SLA increases the maintenance programmers' effort and thus increases the vendor's cost. This result can be used by vendors for program allocation purposes.

• Journal of applied mathematics & informatics
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• 제41권6호
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• pp.1155-1171
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• 2023

This paper investigates a non Markovian M/G/1 queue with retrial policy, different kind of service rates as well as unsatisfied clients which is inspired by an example of a transmission medium access control in wireless communications. The server tends to work continuously until it finds at least one client in the system. The server will begin its maintenance tasks after serving all of the clients and if the system becomes empty. Provisioning periods in regular working periods and maintenance service periods should be evenly divided. Using supplementary variable technique, the amount of clients in the system as well as in the orbit were found. Further few performance measures of the system were demonstrated numerically.

• 한국조경학회지
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• 제36권5호
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• pp.26-34
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• 2008

본 연구는 고객(Golfer)의 입장에서 골프장 만족도와 골프장 운영의 다양한 변수들을 분석하여 상호관계성을 밝히고자 하였으며, 분석된 골퍼들의 다양한 기대감과 욕구를 골프장 설계과정과 운영에 반영하고자 실시되었다. 조사를 위해, 국내의 골프장 119개소를 조사하였으며, 총 309부의 설문이 수집 분석되었다. 연구 결과를 요약해 보면 다음과 같다. 첫째, 이용자 만족도에 영향을 미치는 운영서비스 요인변수는 "골프장 이미지", '직원 서비스' 그리고 '이용요금'이 가장 큰 영향을 미치는 것으로 나타났다. 둘째, 이용자 만족도에 영향을 미치는 코스 설계 및 관리 요인변수는 "코스관리 상태", '티잉 그라운드 특성" 그리고 "코스 내 조경"이 가장 큰 영향을 미치는 것으로 나타났다. 셋째, 이상의 두 부분에서 나타난 결과를 토대로 "운영서비스" 변수와 "코스 설계 및 관리" 변수에 대한 부분을 통합하여 설명하기 위하여 선형회귀분석을 실시하였다. 그 결과 통합모형의 설명력은 36.5%로 나타났으며, 모형의 적합성 검정에서도 적합한 것으로 나타났다. 이용자 만족도에 영향을 미치는 통합 모형의 회귀분석 결과, "코스관리 상태"가 가장 큰 영향을 미치는 것으로 나타났으며, 다음으로 "코스 내 조경", "티잉 그라운드 특성", "직원 서비스" 순으로 나타났다. 계수 값을 보면 "코스관리상태"가 21.8%의 영향력을 미치며, "코스 내 조경"은 20%, "티잉 그라운드의 특성"은 17.7%, "직원서비스"는 15.5%로 나타났다. 이러한 결과는 운영서비스 부분이 강조되어 연구되어온 선행연구와는 다른 결과로 해석된다.

• 한국주거학회논문집
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• 제16권5호
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• pp.67-74
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• 2005

The performance of building should be deteriorated with time while the building would maintain and manage the function and performance to get a living condition. For the efficient maintenance of the building, the repair cycle would be provided and applied during the service-life time. The service-life time of the building components would be needed to determine the repair time and the repair scope. The service-life time of the building components would be calculated with the 1st repair time and the recovery rate of the performance, considering the recovery rate after repaired. In this paper, the 1st repair time would be estimated with the normal probability distribution, choice probability and 3rd quadratic function. The recovery rate of the building components assumes various level according to the research target and utility area. The results of this study are as follows ; first, most of the components of the building work would range about 30 years in the service-life time and the components of the mechanical works range from 28 years to 37 years, those of the electrical works would be about 31 years.