• 산경연구논집
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• 제9권12호
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• pp.63-72
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• 2018

Purpose - In this study, it is classified the service quality dimension of mobile shopping app using Kano model. In addition, it is evaluated quality factors suitable for strategic management from the viewpoint of service provider through mobile application through binary dimension analysis. Research design, data, and methodology - In this study, seven quality dimensions such as information quality, reliability, immediacy, convenience, design, security and customer service were derived through related studies to make binary shopping quality app quality measurement. 37 sub-variables were set by each quality dimensions. Each questionnaire was composed of positive and negative items like Kano's proposed method, and the satisfaction coefficient suggested by Timko(1993) was examined to understand the influence of each factors on customer satisfaction. Results - As a result of research, shopping app users perceived unity quality factor in most items of service quality dimension such as information quality, reliability, immediacy, convenience and customer service. In addition, the satisfaction coefficient showed a good impression, quick response of the result, fast delivery, and the unsatisfactory coefficient showed more interest in personal information such as payment method safety, and transaction security. As a result of research, shopping app users perceived unity quality factor in most items of service quality dimension such as information quality, reliability, immediacy, convenience and customer service. And, in information quality, the information overload was classified as an apathetic quality component, while the related information provision belonged to an attractive quality component. In reliability quality, customized service provision was classified as an attractive quality component. In instant connectivity, the quality of the connection during transport was classified as an attractive quality component. In convenience quality, access to product information was classified as a one-way quality component. All components of designs quality were classified as attractive quality components, and in security quality, all of their components were all classified as one quality component. Lastly, in customer service, they components were all classified as a single quality component. In addition, the satisfaction coefficient showed a good impression, quick response of the result, fast delivery, and the unsatisfactory coefficient showed more interest in personal information such as payment method safety, and transaction security. Conclusion - In the online service environment, which is difficult to differentiate in terms of upward upgrading only by technological implementation and function, the results of this study can be suggested as a differentiating factor for major channels with customers rather than improve the brand image.

• 가정과삶의질연구
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• 제19권1호
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• pp.95-110
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• 2001

Recently a number of large discount store and those of its users was increasing. The purpose of this study is to investigate the tendency of impulse buying and analyzes factors which influence impulse buying. The data had been collected from questionaries with 474 consumers who visit large discount store. The major statistical methods used for data analysis are frequency, percentile, mean, t-test, multiple regression analysis, one-way ANOVA, and Duncans multiple range test utilizing SPSS Win pc+program. The results of this study are as follows : 1. The four different kind of impulse buying is measured. The overall level of impulse buying is 2.76. Suggestion impulse buying(M=3.19) is the highest, and the lowest is pure impulse buying(M=2.66). 2. In the area of demographic variables is significantly different in the age of twenties and thirties(p<.05). A visit frequency and membership. In the area of in-store variables is significantly different by all factors at impulse buying except waiting time. Especially, point-of-purchase(POP) advertisement and discount sale are very important variables. A visit frequency and membership are significantly different in the area of consumer-related variables. 3. Waiting time, a visit frequency, a POP advertisement, and a discount sale have the positive effects on overall impulse buying. Pure impulse buying is influenced by shopping list, POP advertisement and a stores atmospher. Buying companion, membership, kind of store and waiting time have the effect on reminder impulse buying. Suggestion impulse buying is influenced by school career, shopping list and POP advertisement. Planned impulse buying is influenced by sex, POP advertisement, buying companion and discount sale.

• Advances in Computational Design
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• 제4권2호
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• pp.91-118
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• 2019

Every year, many people are severely injured or lose their lives in accidents such as fire, chemical spill, public pandemonium, school shooting, and workplace violence. Research indicates that the fate of people in an emergency situation involving one or more hazards depends not only on the design of the space (e.g., residential building, industrial facility, shopping mall, sports stadium, school, concert hall) in which the incident occurs, but also on a host of other factors including but not limited to (a) occupants' characteristics, (b) level of familiarity with and cognition of the surroundings, and (c) effectiveness of hazard intervention systems. In this paper, we present EVAQ, a simulation framework for modeling large crowd evacuation by taking into account occupants' behaviors and interactions during an emergency. In particular, human's personal (i.e., age, gender, disability) and interpersonal (i.e., group behavior and interactions) attributes are parameterized in a hazard-impacted environment. In addition, different hazard types (e.g., fire, lone wolf attacker) and propagation patterns, as well as intervention schemes (simulating building repellent systems, firefighters, law enforcement) are modeled. Next, the application of EVAQ to crowd egress planning in an airport terminal under human attack, and a shopping mall in fire emergency are presented and results are discussed. Finally, a validation test is performed using real world data from a past building fire incident to assess the reliability and integrity of EVAQ in comparison with existing evacuation modeling tools.

• Asia Marketing Journal
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• 제14권2호
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• pp.39-63
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• 2012

보상프로그램에 관한 기존 연구들은 프로그램에 대한 소비자의 지각된 가치가 높을수록 브랜드충성도가 증가할 것이라는 가정 하에, 소비자가 가장 선호하는 보상프로그램을 설계하는 데 초점을 맞추어왔다. 또한 이들은 연구대상으로 인터넷쇼핑몰보다는 주로 오프라인 매장을 사용하였다. 이는 인터넷쇼핑 상황에서 보상프로그램에 대한 소비자의 가치인식이 브랜드충성도에 미치는 효과가 실제로 유의한지 그렇다면 어떠한 경로를 통해 영향을 미치는 지에 대한 연구가 미흡함을 의미한다. 한편, 소비자는 인터넷쇼핑몰을 이용할 때 필요한 물건을 구매하고자 하는 실용적 동기와 쇼핑 그 자체를 즐기고자 하는 쾌락적 동기를 가지게 되며, 인터넷쇼핑몰은 소비자들의 이러한 양면적 동기를 충족시킬 수 있는 가치(실용적 또는 쾌락적 가치)있는 경험들을 제공함으로써 브랜드충성도를 증가시킬 수 있다. 이는 인터넷쇼핑몰이 제공하는 보상의 유형이 실용적인지, 쾌락적 인지에 따라 다른 유형의 쇼핑 가치를 강화함으로써 브랜드충성도에 영향을 미치는 경로가 달라질 수 있음을 의미한다. 따라서 본 연구는 다음과 같은 세 가지 목적을 가지고 수행되었다. 첫째, 인터넷쇼핑 상황에서의 보상프로그램이 오프라인 쇼핑상황에서와 동일하게 브랜드충성도를 제고하는데 효과적인지 알아보고자 하였다. 둘째, 기존 연구에서 고려하지 않은 "보상프로그램 가치인식 → 브랜드신뢰, 브랜드감정 → 브랜드충성도" 경로를 추가한 연구모형을 제안하고 분석함으로써, 보상프로그램 가치인식이 브랜드충성도에 미치는 또 다른 경로가 있음을 보이고자 하였다. 마지막으로, 보상의 유형(실용적 vs. 쾌락적)에 따라 "보상프로그램 가치인식 → 브랜드신뢰, 브랜드감정 → 브랜드충성도" 관계가 조절될 수 있는지 확인하고자 하였다. 이를 위해 문헌연구를 통해 10개의 가설 및 연구모형을 도출하였으며, 20대 남녀220명을 대상으로 설문조사를 실시하여 데이터를 수집한 후, 구조방정식모델을 이용해 가설들을 검정함으로써 다음과 같은 시사점들을 제공하였다. 먼저, 본 연구는 오프라인 매장을 중심으로 연구되어온 브랜드충성도에 대한 보상프로그램의 효과가 인터넷쇼핑 상황에서도 유의함을 보여줌으로써 인터넷쇼핑몰이 보상프로그램을 운영해야 할 논리적 근거를 마련해주고 있다. 하지만 기존 연구를 통해 확인된 "보상프로그램 가치인식 → 프로그램 충성도 → 브랜드충성도"의 경로가 인터넷쇼핑 상황에서는 유의하지 않은 것으로 나타났다. 반면 "보상프로그램 가치인식 → 브랜드신뢰, 브랜드감정 → 브랜드충성도"의 경로가 유의하게 나타나 인터넷쇼핑몰이 제공하는 보상프로그램에 대한 가치인식은 오프라인 매장과는 다른 경로를 통해 브랜드충성도에 영향을 미치고 있음을 알 수 있다. 한편, 인터넷쇼핑몰이 제공하는 보상프로그램에 대한 가치인식이 브랜드 신뢰에 미치는 영향은 쾌락적 보상보다는 실용적 보상이 더 크게 나타난 반면, (통계적으로 유의하지는 않았지만) 보상프로그램에 대한 가치인식이 브랜드감정에 미치는 영향은 실용적 보상 보다는 쾌락적 보상이 더 큰 것으로 나타났다. 이는 해당 인터넷쇼핑몰을 이용할 때 소비자가 상대적으로 더 추구하는 가치의 유형(실용적 vs. 쾌락적)을 파악하여 이를 강화할 수 있는 유형의 보상을 제공하거나 소비자가 스스로 보상의 유형을 선택할 수 있는 권한을 부여할 경우, 브랜드신뢰와 브랜드감정을 효과적으로 증가시켜 브랜드충성도를 제고할 수 있음을 말해준다.

• 대한지리학회지
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• 제35권1호
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• pp.3-15
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• 2000

산업화와 더불어 심각해지고 있는 수질오염 문제를 해결하기 위해서는 여러 가지 수질관리 방안이 요구된다. 수질오염이 과거에는 국지적이었으나 점차 광범한 지역으로 확장됨에 다라 지속적인 수질 모니터링에 어려움이 따른다. 본 연구에서는 위성영상을 사용한 원격탐사 기법으로 수역의 수질환경 인자를 추출하고자 한다. 사용된 영상은 Landasat TM이며, 연구지역은 한강하류 지역이다. 수질분석 인자는 클로로필-a, 부유물질, 투명도 등을 선정하였으며, 수면분광반사율의 특징 및 수질인자별 처리기법을 개발하는데 목적을 두었다. 분광특성 분석결과를 요약하면, 첫 번째 스펙트럼 반사율 분석결과 클로로필-a의 농도는 0.4~0.5$\mu\textrm{m}$ 파장대역에서 낮은 반사치 경향을 보이며, 녹색파장대인 0.57$\mu\textrm{m}$ 부근에서 반사율이 높아진다. 두 번째 부유물질의 반사도는 농도가 증가할수록 0.8$\mu\textrm{m}$ 부근에서 상대적으로 낮은 반사율이 나타난다. 마지막으로 투명도가 낮은 수면은 0.55$\mu\textrm{m}$에서 높은 반사율 경향을 보인다. Landsat TM영상을 이용하여 주성분분석 및 비연산처리를 실시하여 수질분석을 시도한 결과를 보면 클로로필-a와 투명도는 제1주성분 영상 및 제2주성분 영상에서 현장 실측자료와 유사한 결과를 얻을 수 있었으며, 부유물질은 밴드 2와 밴드 4의 비연산처리를 통하여 분포도를 작성할 수 있었다. 이상의 결과들은 계절적 및 시간적 변화에 따라 파장대역이 달라질 수 있다. 그러므로 위성자료를 이용하여 보다 정확한 수질환경 인자를 추출하기 위해서는 현장실측 및 수역의 분광반사 특성을 지속적으로 조사하여야 한다.때문으로 경주 산사태와 포함-구릉포간 국도면의 산사태가 이 종류의 산사태에 속한다.열 인식의 신뢰도를 향상시킬수 있는 방법을 제안하였다.작성하여 최신 의료영상 처리 기법을 쉽게 임상에 적용하고 실험할 수 있는 장점이 있다. 지대에서 가능하였고, 파종기는 중생종보다 이르게 나타났다. 등숙만한출수기 기준의 안전작기는 조생종과 중생종은 태백고냉지대와 태백준고냉지대, 소백산간지대 일부지역을 제외한 다른 지역에서 설정되었고, 중만생종은 태백고냉지대, 태백준고냉지대, 동해안북부지대, 소백산간지대, 노령소백산간지대의 일부 지역은 벼 담수직파가 불가능하게 판단되었다. information on the regular basis of time and provide it when the users query over the Web-database gateway. The other approach is a shopping agent mechanism, which stores information on "how to shop" and the shopping agent collects the information of product items just after users query about the product and provide the information in real time or notify them by alerting service. Thirty nine shopping information services are compared and classified in this paper and they are extracted from "Naver" and "Yahoo! Korea". The final result shows that most services are just a

• 한국실내디자인학회논문집
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• 제15권3호
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• pp.118-125
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• 2006

A number of the retail and traditional market customer is decrease, whereas that of the supermarket in department-store customers is increase. This case suggests that customers have a preference for much more comfortable and pleasant shopping places And making a reasonable purchase in the supermarkets where we can find various goods and price zone, is now garden variety. It is a current course that once the manager ask an architect for multi-functional space design in department-store and then the architect compose a team and start to design. Of course, the team of planner thinking manage give the design team the basic material data such as commerce analysis and the use of each layer in the department store but, the design team solve the assignment by architectural form, functional space plan and the limited architecture law, After establishing general design for architecture, we can ask shopping-mall distribution, products display and interior design of the interior design team. so it is inevitable that the interior design team concerning M$\cdot$D can find lots of complementary factors with architecture design. The purpose of this study is analyzing the differences of architecture design, which has to accept the limited law and interior design concerning M$\cdot$D, satisfying the structure and the law in the future design for the department-store. Also the purpose of this thesis is suggestion the items architects and interior designers research into together to make the inner space ideally.

• 한국실내디자인학회논문집
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• 제14권1호
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• pp.81-90
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• 2005

This study was intended to suggest the design guidelines of digital home on the basis of digital-related human behavior. In order to achieve this, what and how often internet was used in the home, how living pattern and space usage was changing according to digitalization were examined and lastly, the design guidelines of digital home based on these findings were suggested. The subjects were 400 housewives who lived In 85m'-sized housing unit of the new apartment complex in Busan. They were average age of 38 and their eldest children were in the stage of elementary schooling or preschooling. Many of them had relatively high educational level and middle income level. The results of the study were as follows; 1) The respondents used internet more frequently for information searching, children's education, and Internet shopping. Therefore, it would be desirable to divide zoning of housing unit into space for routine activities, space for working, and for cultural activities. 2) Digitalization changed human living pattern like follows; it reduced time of shopping, information searching, banking, and going out. Also, it increased time of spending alone, watching movie, and playing game. Therefore, digital home should be designed to facilitate social Interaction between family members, cultural and recreational activities, and indoor or outdoor exercise within each housing unit or in apartment complex.

• 환경위생공학
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• 제1권1호
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• pp.47-58
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• 1986

The underground living spaces have become one of the major environment of this decade in urban area. This study was carried out to examine contamination level for purpose of preservation of the pleasant underground environment. Three subway stations and three underground shopping centers in Seoul and two underground shopping centers in Busan were selected and surveyed by measuring gaseous pollutants $(SO_2,\; NO_2,\;CO,\;HC,\; HCHO,\;CO_2)$, dust, airborne microbes, and the other air condtions (temperature, humidity, air pressure, air flow, kata cooling power). These examined data were compared with four kinds of standard (building sanitation management, room air quality standards, occupational safety and health standards, ventilation equipment) as environmental hygiene.

• 한국산학기술학회:학술대회논문집
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• 한국산학기술학회 2003년도 Proceeding
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• pp.118-126
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• 2003

In data mining, having access to large amount of data sets for the purpose of predictive data does not guarantee good method, even where the size of Real data is Mobile commerce unlimited. In addition to searching expected Goods objects for Users, it becomes necessary to develop a recommendation service based on XML. In this paper, we design the optimized XML Recommender product data. Efficient XML data preprocessing is required, include of formatting, structural, and attribute representation with dependent on User Profile Information. Our goal is to find a relationship among user interested products from E-Commerce and M-Commerce to XDB. Firstly, analyzing user profiles information. In the result creating clusters with analyzed user profile such as with set of sex, age, job. Secondly, it is clustering XML data which are associative products classify from user profile in shopping mall. Thirdly, after composing categories and goods data in which associative objects exist from the first clustering, it represent categories and goods in shopping mall and optimized clustering XML data which are personalized products. The proposed personalized user profile clustering method has been designed and simulated to demonstrate it's efficient.

• International Journal of Computer Science & Network Security
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• 제23권8호
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• pp.137-145
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• 2023

E-Commerce is a buzzword well known for electronic commerce activities including but not limited to the online shopping, digital payment transactions, and B2B online trading. In today's digital age, e-commerce has been playing a very important and vital role in areas such as retail shopping, sales automation, supply chain management, marketing and advertisement, and payment services. With a huge amount of data been collected from various e-commerce services available, there are multiple opportunities to use that data to analyze graphs and trends. Strategize profitable activities, and forecast future trade. This paper explains a contemporary approach for collecting key data metrics and implementing cost-effective automation that will support in improving conversion rates and sales performance of the e-commerce websites resulting in increased profitability.