• 제목/요약/키워드: logistics services

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산업재 물류에서 환경 불확실성과 물류자원역량이 관계규범과 물류서비스를 통하여 물류성과에 미치는 영향 (The Impact of Enviromental Uncertainty and Logistics Resources Capabilities on Logistics Performance through Relational Norms and Logistics Service in the Industrial Products)

  • 전달영;김홍선
    • Asia Marketing Journal
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    • 제8권1호
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    • pp.105-132
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    • 2006
  • 본 논문의 주된 연구목적은 기존연구에서 거의 고려되지 않았던 산업재 구매시장에서의 물류환경특성과 물류자원역량이 관계규범과 물류서비스를 통하여 물류성과에 미치는 영향을 분석하는 것이다. 제안한 연구가설들을 검정하기 위하여 H중공업 및 HSD엔진의 구매부, 자재관리부, 수출입관리부, 외주관리부, 수입검사부 등의 물류관련부서에 종사하는 핵심 응답자로부터 272부의 설문지를 수집하여 자료분석에 이용하였다. 구조방정식 모형 분석을 통해 알아낸 분석 결과를 연구주제별로 살펴보면 다음과 같다. 첫째, 산업재구매에서 환경의 역동성, 이질성 등의 물류환경 불확실성은 기대와는 다르게 가용성, 적시성 등의 물류서비스와 정보교환, 유연성 등의 관계규범에 유의한 영향을 미치지 않는 것으로 나타났다. 둘째, 물류자원역량은 구성요인의 특성에 따라 효과가 다르게 나타났다. LIS 등의 물류정보화는 직접적으로 물류서비스에 영향을 미치지 못하고 관계규범을 통하여 간접적으로 물류서비스에 유의한 영향을 주었고 반면에 물류 거래특유투자, 수송서비스 능력 등의 물류자원은 관계규범에는 영향을 주지 못하고 직접적으로 물류서비스에 유의한 영향을 미치었다. 셋째, 거래당사자간의 합의된 관계규범은 물류서비스를 유의하게 높이는 것으로 나타났으나 물류비용절감, 배송의 질 등의 물류성과의 제고에는 별다른 효과를 나타내지 못하였다. 넷째, 많은 선행연구들의 결과와 일치하게 장기적 관계를 기반으로 하는 산업재구매자와 자재공급업자의 거래에서 관계규범을 바탕으로 한 우수한 물류서비스는 리드타임 일관성, 배송품질 향상 등의 물류성과에 유의한 영향을 주었다. 마지막으로, 본 논문에서 밝혀진 물류환경, 물류정보화, 물류자원, 관계규범, 물류서비스 및 물류성과 간의 연관관계에 대한 분석결과들은 산업재 구매자들에게 이론에 근거한 전략적 물류관리 실천방안으로 활용될 수 있을 것이다.

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전자무역과 전자상거래에 따른 수출입물류서비스 발전방안 연구 (Advances in Cyber Trade and E-Commerce: Thier Impacts on Ex-Im Logistics Services)

  • 안승범
    • 한국항만경제학회지
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    • 제18권1호
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    • pp.107-134
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    • 2002
  • Globalization of the industry induces the internationalization of any given manufacturing company's supply chain. Development of e-Commerce and Information Technology (IT) changes the logistics structure, making logistics information systems essential. Web-based connectivity and supply chains based on new technologies are becoming essential in the logistics industry. Customers are driving the implementation of systems to ensure timely, thorough, and accurate information, often with immediate access; in response, the Internet has propagated tracking and tracing systems. Value-added services are the key to successful intermediary activities. The nationwide Integrated Logistics Information System (ILIS) aimed to utilize existing and future information infrastructure and knowledge bases to build an integrated logistics information network that would provide comprehensive logistics information services for shippers and carriers in order to improve the efficiency of both inventory and information flows in their supply chains. The ILIS, as one of the seven national information networks, has provided various services, particularly services related to import/export and clearance. Though a survey concerning logistics information services shows rather positive results, shippers and carriers still require better services and reductions in EDI prices. Therefore, the role of the ILIS needs to be re-defined. Short-term plans for the ILIS contain ICD services and XML/EDI services, which are described in detail.

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IT와 물류서비스 관계에서 커뮤니케이션의 역할에 관한 연구 (The Role of Communication in Linking IT and Logistics Service)

  • 이민호
    • 한국IT서비스학회지
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    • 제7권4호
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    • pp.301-317
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    • 2008
  • Product-related services in manufacturing industry are different from typical services in service industry. Product-related services ensure proper product functioning, provide additional repurchase, and offer attractive margin Product-related services in manufacturing industry are not core activity but taking supporting roles, while services in typical service industry are core parts. The purpose of this study is to investigate the role of communication in linking IT and product-related logistics service in manufacturing industry. The relationships among IT, communication, logistics service and business performance are explored using a path analysis. The empirical research reveals that higher degree of IT usability leads to increased communication, and in turn, communication affects logistics service, and ultimately business performance. In addition, this study shows communication plays an intermediate role in linking IT to logistics service.

제3자물류의 실태분석 및 활성화 방안에 관한 연구 (A study on the current status and ways of activating 3PL)

  • 이충규;김준석
    • 한국항만경제학회지
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    • 제18권2호
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    • pp.65-90
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    • 2002
  • Despite the importance and necessity, the 3PL has not been activated to date. Among many views, customers claim that logistics service provider(LSP) are not prepared or capable of offering satisfactory 3PL services, while LSP emphasize the lack of mutual trust, closed corporate culture of the customer and excessive demand for reducing the costs. With this keeping in mind, it surveyed difference of perception between users and providers of 3PL services in terms of the actual status of using 3PL services, the degree of satisfaction and key factors for selecting 3PL provider through the questionnaire. As shown in this study, 43.3% of the respondents outsourced logistics services. However, Most company outsourced only inland transportation (49.5%) which is a simple and limited scope of 3PL services, but it also indicated that the percentage of users have ranged was less then 10% in outsourcing their whole logistics sector to 3PL provider and employing other logistics functions. Among respondents, a majority of the service provider stated that they offered satisfactory cost-saving to the customers, while users felt that the degree of satisfaction for using 3PL services was evaluated as at an average level and they more highly regarded the strong partnership of their 3PL provider rather than the saving of cost and improvement of customer's services. Moreover, in contrast to the 3PL providers which regard the most important factor for selecting 3PL service provider is the logistics cost quoted, users of 3PL services felt that the quality of services was more significant than the reduction of cost, and this tendency for selecting 3PL providers was shown in more advanced countries. While users of 3PL services indicated that the main reason for not using 3PL services was to avoid disclosing information of their business and it costs much for employing 3PL providers than doing themselves, 3PL providers thought it was due to reluctancy of opening information and resistance from the logistics division engaged in logistics activities concerned. Accordingly, providers and users of 3PL services should trust each other and prepare plan to activate 3PL services under the collaborative relationships as soon as possible.

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국가산업단지 및 수출입 공항·항만의 물류서비스 수준 진단방법 개발 (Diagnostic Method for Logistics Services Level on National Industrial Complexes, Airports and Seaports)

  • 허성호;정승주
    • 한국항만경제학회지
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    • 제35권1호
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    • pp.97-116
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    • 2019
  • 국가산업단지 및 수출입공항 항만은 물류의 주요 결절점으로 물류서비스 용이성은 국내 전체 공급망의 성공적인 운영과 밀접한 관계가 있다. 이에 국가에서는 각 시설에 대한 개발계획을 세워 지속적으로 관리하고 있으나, 명확한 현황진단방법의 부재로 인해 투자 대상의 선정 및 우선순위설정 등에 어려움을 겪고 있는 실정이다. 따라서 원활한 국가물류 및 투자 효율성 확보를 위해서는 국가산업단지, 수출입 공항 및 항만을 대상으로 물류서비스 수준에 대한 현황을 명확히 진단하고 이를 바탕으로 한 지속적인 관리 및 개발이 필요하다. 본 연구에서는 이용자가 인지하는 물류서비스요소와 실제 시설개선 대상인 물류시설요소로 구분되는 물류서비스 현황진단요소 구성안을 도출하였으며 이를 적용하여 실제 시설을 진단하고 부족한 물류서비스요소의 개선을 위한 물류시설요소들의 개선 우선순위를 결정하는 적용방법을 함께 제안하였다. 마지막으로 국가산업단지 3개소, 수출입항만 3개소, 수출입공항 2개소 등 실제 시설에 개발한 진단방법론을 적용함으로써 연구 결과의 활용성을 확인하였다.

우리나라 제3자 물류업의 문제점과 활성화방안에 관한 연구 (A Study on way of activation and problem of the Third Party Logistics Providers in domestic country.)

  • 임기흥
    • 통상정보연구
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    • 제9권1호
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    • pp.213-233
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    • 2007
  • The third party logistics(3PL) is given a definition as logistics activities providing a comprehensive logistics services, all or partly outsourced by the customer on long-term contract basis, ranging from making logistics strategies to implement information technology services. The growth of the Third Party Logistics (TPL) business has been caused many firms to penetrate into the field from different industries. In this study, it is presented to describe a definition and development process of the third party logistics and shown to present strategic issues comparing to third party logistics in foreign and domestic area. and apply to some issues of importance when managing the continued TPL business strategy in domestic area.

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Searching for Best Practices in Developing Ports as Logistics Centers

  • Jun, Il-Soo;Yi, Sang-Won
    • 한국항만경제학회지
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    • 제21권4호
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    • pp.183-207
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    • 2005
  • Global firms are seeking to implement their global logistics strategies in two ways: the use of centralized inventories and/or postponement of final assembly. These strategies stress the importance of regional logistics centers. In most cases, regional logistics centers are located in or near ports so that changing demands can be met with economy, reliability and flexibility, The port can profit not only from the activities of logistics center itself, but also the increasing flow of cargo through the logistics center. A number of ports respond to this trend by shifting their emphasis from traditional cargo-handling services to value-added services. This paper presents guidelines drawn from the best practices of ports to be successful logistics centers to provide many aspects of value-added logistics services. These include: Effective Planning and Development of Logistics Centers; Institutional Incentive Scheme; Development of Free Trade Zones; Financing Infrastructure related to Logistics Centers; Developing Logistics Service Providers and Logistics Professionals; Development of Information Technology; and Regulatory and Administrative Issues. These guidelines will help managers of ports and policy makers of governments in the East Asian region learn to recognize, analyze and adopt the best practices for use.

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전자상거래시대의 제3자 물류 활성화 방안 (The activation plans of the third party logistics for e-Business)

  • 이신규
    • 정보학연구
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    • 제7권3호
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    • pp.63-81
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    • 2004
  • 전자상거래가 활성화되어가고 있는 상황하에서 우리나라는 물류의 아웃소싱에 대한 관심이 높아지고 있음에도 불구하고 국내 물류서비스를 담당하고 있는 제3자 물류업체는 규모가 영세하고 전문화된 활동영역이 미미하고, 화주기업의 경우에도 기업 내부정보의 유출과 통제력 약화 등을 우려하여 상호간 유기적 연계가 이루어지고 있지 않은 실정이다. 이에 따라 제3자 물류가 정착되기 위해서는 정부측면에서 불필요한 행정규제를 철폐하고 물류산업 활성활ㄹ 위한 특별법의 제정이 필요하고, 기업측면에서는 효율적인 물류전략 추진, 물류서비스 기반요소 확충, 물류업체 컨설팅 능력 확보, 정보기술에의 투자 등의 다각적인 전략이 요청된다.

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국제비교를 통한 국내제3자 물류업의 활성화방안에 관한 연구 (A Study on Way of activating scheme and concentratin of the Third party logistics providers through internatinal comparison)

  • 임기흥;최광돈;조재완
    • 한국디지털정책학회:학술대회논문집
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    • 한국디지털정책학회 2006년도 추계학술대회
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    • pp.285-298
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    • 2006
  • The third party logistics(3PL) is given a definition as logistics activaties providing a comprehensive logistics services, all or partly outsourced by the customer on longer term contract basis, ranging from making logistics strategies to implementing information technology services. The growth of the Third Party Logistics (TPL) business has caused many firms from different industries to enter the field. In this study, it is presented to describe a defintion and development precess of the third party logistics and shown to present strategic issues comparing to third party in foreign and domestic area. and apply some issues of importance when managing the continued TPL business strategy in domestic area.

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A Survey on the Logistics Service Providers in China

  • Fu, Qin Qin;Bae, Jung-Han
    • 무역상무연구
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    • 제40권
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    • pp.65-96
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    • 2008
  • This paper analyses the results of a survey questionnaire which is made for logistics service providers in Shanghai, China. Based on 177 valid providers' responses, the study results show that the logistics industry of China consists mainly of small and medium-sized companies. Furthermore, most of the logistics companies are highly capable of providing traditional logistics services and lack of the capability to provide other value-added logistics services. Their self-assessments indicate that they generally perform well in different types of performance measures. This study indicates that the market for 3PL services in China has a reasonable potential for further development, though 3PL practices are still at a nascent stage in China. This paper presents full details and implications of the results of the survey and then tries to provide some helpful suggestion for the development of Chinese logistics companies.

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