• Title/Summary/Keyword: logistics service performance

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Analysis of Key Performance Index for Advanced Logistics (물류산업의 선진화를 위한 성과지표 분석: IT서비스를 중심으로)

  • Jang, Hee-Seon
    • Convergence Security Journal
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    • v.13 no.1
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    • pp.25-30
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    • 2013
  • In this paper, the key performance index for advanced logistics is analyzed, and the specific requirements for the material flow IT services are proposed to improve the world competitiveness of the material flow industries and to implement the advanced logistics in Korea by survey research. The key performance index is classified into three types of efficiency, sustainability and economics, and two classes of enterprise and public for IT services are proposed. In addition to, for case studies, the survey analysis for the Pyeongtaek Port is performed to diagnose the material flow enterprise and to analyze the priorities of the IT services for Port's employee, trade enterprise, public service personnel, and local resident. From the results, to improve the productivity and efficiency of the enterprise, the secure the professional man-power and standardization are needed, and the automation, u-Port, green technology and material flow security for the IT services are required.

Development of Advanced Vehicle Tracking System Using the Uncertainty Processing of Past and Future Locations

  • Kim Dong Ho;Kim Jin Suk
    • Proceedings of the IEEK Conference
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    • 2004.08c
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    • pp.729-734
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    • 2004
  • The e-Logistics means the virtual business activity and service architecture among the logistics companies based on the Internet technology. The management of vehicles' location in most conventional vehicle tracking system has some critical defects when it deals with data which are continuously changed. It means the conventional vehicle tracking system based on the conventional database is unable eventually to cope with the environment that should manage the frequently changed location of vehicles. The important things in the evaluation of the vehicle tracking system is to determine the threshold of cost of database ,update period and communication period between vehicles and the system. In other words, the difference between the reallocation of vehicle and the data in database can evaluate the overall performance of vehicle tracking systems. Most of the previous works considers only the information that is valid at the current time, and is hard to manage efficiently the past and future information. To overcome this problem, the efforts on moving objects management system(MOMS) and uncertainty processing have been started from a few years ago. In this paper, we propose an uncertainty processing model and system implementation of moving object that tracks the location of the vehicles. We adopted both linear-interpolation method and trigonometric function to chase up the location of vehicles for the past time as well as future time, respectively. We also explain the comprehensive examples of MOMS and uncertainty processing in parcel application that is one of major application of e-Logistics domain.

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An Exploratory Study on Logistics Infrastructures in Cambodia : Current Issues and Future Solutions (캄보디아의 물류 기반시설에 관한 탐색적 연구 : 그 쟁점과 해결방안)

  • Long, Dannsoleilnay;Kim, Jong-Chill
    • International Commerce and Information Review
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    • v.16 no.4
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    • pp.333-362
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    • 2014
  • This study uncovered some issues that have constrained the development of logistics performance in Cambodia. Firstly, literature review was narrowed down to include studies involving the relationship between Logistics and transportation, the relationship between the infrastructure and economic growth and the important role of logistics on economic growth and poverty reduction. Then the next step the study identified some issues related to transport infrastructure that were assumed to cause the enhancement of logistics sector. Moreover, a case study about cost and time analysis was used to address some issues of logistics cost in Cambodia comparing to its neighboring countries: Thailand and Vietnam. Based on the time and cost analysis, it revealed that the logistics cost in Cambodia is much high than Thailand and Vietnam. In addition, some logistics issues were found through other two case studies about the export and trade facilitation. The participants raised some issues related to issuance of certificate of origin, the availability of information about agreements, laws, rules, and regulations, checkpoints along the corridor and opening hours of logistics service providers and slow processes. Then the authors suggested some appropriate solutions to answer to the current issues related to transport infrastructure and logistics sector in Cambodia.

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A Comparison of the Efficiency of HSS Yard Layout at Container Terminal (HSS 컨테이너 터미널에서의 장치장 블록 배치 효율성 비교)

  • Ha, Tae-Young;Choi, Sang-Hei
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • v.1
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    • pp.345-352
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    • 2006
  • The purpose of this paper is to evaluate the efficiency of two yard layout of HSS at container terminal, one is that the container yard blocks are placed horizontally in parallel with berth, the other is that the yard blocks are arranged vertically in perpendicular to the berth. In stevedoring system of container terminal, stacking and transport performance are influenced according to block arrangement type of yard. Therefore, efficient design that can improve stacking and transport performance is required. In this paper, we compared their efficiency of two block arrangement concepts in terms of storage capacity, productivity, facility investments, truck service level.

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A Heuristic for Drone-Utilized Blood Inventory and Delivery Planning (드론 활용 혈액 재고/배송계획 휴리스틱)

  • Jang, Jin-Myeong;Kim, Hwa-Joong;Son, Dong-Hoon
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.3
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    • pp.106-116
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    • 2021
  • This paper considers a joint problem for blood inventory planning at hospitals and blood delivery planning from blood centers to hospitals, in order to alleviate the blood service imbalance between big and small hospitals being occurred in practice. The joint problem is to determine delivery timing, delivery quantity, delivery means such as medical drones and legacy blood vehicles, and inventory level to minimize inventory and delivery costs while satisfying hospitals' blood demand over a planning horizon. This problem is formulated as a mixed integer programming model by considering practical constraints such as blood lifespan and drone specification. To solve the problem, this paper employs a Lagrangian relaxation technique and suggests a time efficient Lagrangian heuristic algorithm. The performance of the suggested heuristic is evaluated by conducting computational experiments on randomly-generated problem instances, which are generated by mimicking the real data of Korean Red Cross in Seoul and other reliable sources. The results of computational experiments show that the suggested heuristic obtains near-optimal solutions in a shorter amount of time. In addition, we discuss the effect of changes in the length of blood lifespan, the number of planning periods, the number of hospitals, and drone specifications on the performance of the suggested Lagrangian heuristic.

The study of Influences of Physical Environment of Choir Performance Services on Quality of Interaction, Quality of Outcome and Behavioral Intention (합창 공연의 서비스품질인 물리적 환경, 상호작용 품질, 결과 품질이 행동의도에 미치는 영향연구)

  • Koo, Eun-ja;Ku, Yeong-ae;Choi, Sung-Hwan
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.12
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    • pp.8297-8305
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    • 2015
  • A cultural and art performance is a domain of the service from which consumers want to get a value through the experience, and a comprehensive study of the service quality the consumers judge to be important is necessary. Also, there are active studies of service quality in various service industries and fields, but there are not many studies related to service quality in the performance business. In the performance industry, the service quality of the theater has a great influence in order to express the distinct theme, and yet, there has been no study of the influences of the choice factors of performing arts, the quality of the physical environment, in other words, the quality of interaction and the quality of the outcome of their selection of a performance of each type of use by the audience of performing arts. Thus, this study aims to understand the quality of physical environment considered by the audience of a choir performance in the selection of the performance according to the type of use of the choir performance and analyze the influences of these factors on the quality of interaction, the quality of outcome and behavioral intention to provide suggestions for the establishment of marketing strategies in the future.

A Study on the Measurement Method of Cold Chain Service Quality Using Smart Contract of Blockchain (블록체인의 스마트계약을 이용한 콜드체인 서비스 품질 측정 방안에 대한 연구)

  • Kim, ChangHyun;Shin, KwangSup
    • The Journal of Society for e-Business Studies
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    • v.24 no.3
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    • pp.1-18
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    • 2019
  • Due to the great advances in e-Marketplace and changes in type of items purchased from the online market, it has been dramatically increased the demand of the storage and transportation under the special conditions such as restricted temperature. Especially, the cold chain needs the way to transparently measure and monitor the entire network in realtime because it has a very complicated structure and requires totally different criteria at the every different steps and items. In this research, it has been presented the performance evaluation metrics to make contract using service level agreement (SLA), the way to apply the smart contract based on blockchain, the structure of blocks, service platform and application in order to build cold chain which can prevent the risk factors by measuring and sharing information in realtime using block chain technology. In addition, we have proposed the way to store the measured performance and reputation of each player in the block using smart contract based on SLA. With the presented framework, all players including service providers as well as users can secure the information for making the rational decisions. When the service platform is actually built and operated, it seems possible to secure the information in transparently and realtime. Also, it is possible to prevent the risk factors or prepare the preemptive plans to react on them.

A Study on the Radar Operational and Technical Performance Requirements for Vessel Traffic Service

  • JEON, Joong Sung
    • Journal of Navigation and Port Research
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    • v.44 no.2
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    • pp.110-118
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    • 2020
  • With the expansion of the shipping and port logistics industry in the 21st century, the traffic density is continuously increased because of the increase in volumes of world sea freight and fleets, as well as the increase in the causes of potential marine accidents, such as ship collisions and stranding. Accordingly, the International Maritime Organization (IMO) has requested that the installation and operation of VTS should be applied in areas with high risk of marine traffic, and the request should be included as one of the Safety of Life at Sea (SOLAS) regulations. In this paper, the fundamental requirements of the radar system for vessel traffic services were analyzed and the analyzing factors were based on the IALA guideline.s This paper also includes results for the requirement and recommendation analysis on detection distance, target separation, and the target position accuracy of X-band radar. Also, to check if it satisfies the requirement of detection distance, range and azimuth separation of small point targets, and target position accuracy from the IALA guidelines, the test was conducted through the radar image acquired at the VTS center, and hence, the validity of the technical performance requirements was confirmed.

Deconcentration pattern of port system: Case in Southern Vietnam (항만분산화 현상에 관한 연구: 베트남 남부지역을 중심으로)

  • NGUYEN, Tuan Hiep;PHAM, Thi Yen;Yeo, Gi Tae
    • Journal of Digital Convergence
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    • v.16 no.3
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    • pp.157-167
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    • 2018
  • The shortage of research in Vietnam port evolvement is uncontroversial although a huge amount of investment is observed to upgrade both quantity and quality. This study examines the port system performance, in the context of spatially concentration ratio, in Southern Vietnam for the period 2007-2016, by using prevailing indicators for spatially concentration assessment including concentration ratios (CR), the Herfindahl-Hirschman index (HHI), the Gini coefficient, the Lorenz curve and shift-share analysis (SSA), a trend of deconcentration is described in Southern Vietnam port system, since the traditional ports to new deep-water ports. Also, driving forces of this shifting would be discussed in detail. Implications from this study would enable not only port administrators, port operators but also shipping lines, cargo owners, logistics service providers to comprehensively understand the growth of the port system in Southern Vietnam.

The Effects of the Level of Use of LIS by Functions and the Linkage of Logistics Activities on the Logistics Performance (통합물류정보시스템의 활용이 물류성과에 미치는 영향에 관한 연구)

  • Shim, Kyu-Yeol;Lee, Hyun-Ki;Kim, Woo-Hyun
    • Journal of Global Scholars of Marketing Science
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    • v.8
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    • pp.375-402
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    • 2001
  • While the national economy has rapidly grown, both insufficience in indirect capital facilities of society and attempt to avoid having a logistical job as one of the so-called dirty, difficult and dangerous jobs have resulted in the leak of labor in the logistical industry. First of all, it was shown that the functional utilization level of the logistical information system had a partial effect on the logistical performance, that the reduction of logistical costs was influenced by the information system of connecting and supporting functions, and that the improvement of customer service was significantly influenced by only the supporting-function system. Second, the logistical performance was partially influenced by the linkage between logistical activities, only the customer linkage had a significant effect on the reduction of logistical costs, and the improvement of customer service was influenced by the intra-company linkage. Third, in verifying a hypothesis that the logistical information system's functional utilization level and organizational structure would interact with each other and have an effect on the logistical performance, it was shown that based on their mutual interaction at a normalized level this center's functional information system had a significant effect on the reduction of logistical costs. Fourth, in testing a hypothesis that both the linkage between logistical activities and logistical organization structure would interact with each other and would have an effect on the logistical performance, it was shown that their interaction at a normalized level was significant concerning only the reduction of logistical costs, while there was I10 its significance in the customer service. In proving a hypothesis that the linkage between logistical activities and logistical strategy patterns would interact with each other and would have an effect on the logistical performance, it was shown in a differentiated, aggressive investment one among variously patterned logistical strategies that the customer linkage had a significant effect on the reduction of logistical costs, and in the improvement of customer service that the supplier linkage had a remarkable impact. It also was shown that in case of the cost reduction and offensive control strategy, the customer linkage had a remarkable effect, and th at in the improvement of customer service the intra-company and customer linkage had a significant effect. In the marketing and customer service strategy, finally, there was no any significant influence while the customer linkage had a significant impact in the improvement of customer service. Accordingly, whether or not individual companies utilize the logistical information system's functional utilization levels well will have an effect on their logistical performance, and how their supply chain management is well-linked will affect their logistical performance.

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