• Journal of The Korean Digital Architecture Interior Association
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• v.13 no.1
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• pp.15-22
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• 2013

Recently, the korean statistical information service reported that the elder people aged over 65 years take 11 percentage point of all population, indicating that the hyper-elder era will advent shortly. As a result, there are remarkably increasing demands for providing self-organizable home agent system for elder people. Of the home agent system, the ubiquitous home service is known to be useful to overcome this problem. However, current ubiquitous home services limited to provide functional services, and it can be observed that there is lack of consideration for elder-support products which are closely interacted with elder people in the living situation. In this paper, we analyze senior aids products that can be combined to the ubiquitous home service, and propose design procedure for senior aids products that can be applied to self-organizable ubiquitous services. We studied characteristics of elder people, current state of affairs for senior aids products, and home services that are highly required by elder people. Moreover, we observed that the ubiquitous home services related to health, safety, and amenity are urgently needed, and those services can be categorized according to residential areas. Following those observances, we proposed a design principle based on the universal design paradigm to provide self-organizable ubiquitous home service environment for elder people using senior aids products.

• Journal of Information Technology Services
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• v.14 no.2
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• pp.253-273
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• 2015

Cloud computing is provided on demand service via the internet, allowing users to pay for the service they actually use. Categorized as one kind of cloud computing, SaaS is computing resource and software sharing model with can be accessed via the internet. Based on virtualization technology, SaaS is expected to improve the efficiency and quality of the IT service level and performance in company. Therefore this research limited cloud services to SaaS especially focused on collaborative application service, and attempts to identify the factors which impact the performance of collaboration and intention to use. This study adopts technological factors of cloud SaaS services and factors of task characteristics to explore the determinants of collaborative performance and intention to use. An experimental study using student subjects with Google Apps provided empirical validation for our proposed model. Based on 337 data collected from respondents, the major findings are following. First, the characteristics of cloud computing services such as collaboration support, service reliability, and ease of use have positive effects on perceived usefulness of collaborative application while accessability, service reliability, and ease to use have positive effects on intention to use. Second, task interdependence has a positive effects on collaborative performance while task ambiguity factor has not. Third, perceived usefulness of collaborative application have positive effects on intention to use.

• Proceedings of the Korea Contents Association Conference
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• 2006.11a
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• pp.483-487
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• 2006

In this paper implemented that PDA sends finger images and can finger recognition web service system in realtime. Finger recognition web service system received the finger images and return the recognition result as XML style. because of this it can offer the same service to using wireless PDA as well as using wire internet client. This system consist of mobile client and finger recognition web service provider. Mobile client request finger recognition web service provider using DIME with taken finger image. We can easily receive and see the result of finger recognition without mass finger database in limited storage space of PDA. Finger recognition web service provider offers that receiving finger images and calling finger recognition system after the recognition return the result.

• Proceedings of the Korea Contents Association Conference
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• 2004.11a
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• pp.125-128
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• 2004

Although the current VoIP service is limited within the wire network, the future network will be a united network of wire/wireless. It is required that the study on the granting plan of numbering system by not considering the simple VoIP service but considering the entire network of wire/wireless. In this paper, we proposed a desirable VoIP service activation plan in mobile network suited to the future network by considering on VoIP service and mobile VoIP service.

• KIPS Transactions on Software and Data Engineering
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• v.6 no.6
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• pp.285-292
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• 2017

There are technological, operational and environmental constraints at tactical edge, which are disconnected operation, intermittent connectivity, and limited bandwidth (DIL), size, weight and power (SWaP) limitations, ad-hoc and mobile network, and so on. To overcome these limitations and constraints, we use service-oriented architecture (SOA) based technologies. In our research, we propose a hierarchical mission service model that supports service-oriented mission planning and execution in order for a commander to operate various SW required for mission in battlefield environment. We will also implement development tools that utilize the workflow technology and semantic capability-based recommendation and apply them to combat mission scenarios to demonstrate effectiveness.

• Journal of the Institute of Electronics Engineers of Korea TC
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• v.42 no.2 s.332
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• pp.1-8
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• 2005

We have implemented a Jini-Agent system which enables resource-limited mobile devices to utilize the Jini connection service. The Jini-Agent system supports Jini connection technologies to mobile devices without additional client program installation in it. It also supports a dynamic service list which helps the mobile devices to search and to utilize the services through web browser in real time. A couple of examples such as a file search service and a print service with mobile devices have been demonstrated by using the Jini-Agent system.

• Korean Journal of Child Studies
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• v.32 no.5
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• pp.103-119
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• 2011

This study examined the current status of the service networking experiences of workers in community child centers and the impact of various individual, organizational, and environmental factors on their service networking experiences. Structured questionnaires were mailed to the all community child centers in the Kyungnam area, and the data thus collected from 128 workers were used for the analysis. The findings indicated that most study participants did in fact possess service networking experience; however, the frequency was relatively low and the types of agencies in which this networking experienced was gained were somewhat limited. The results from the hierarchical multiple regression analysis revealed that being licensed social workers, the number of years in which a center had been operating, the numbers of workers and volunteers, the capacity of the centers, and workers' participation in work-related training were significantly associated with the frequency of worker's networking experiences. Based on the findings of this study, the implications for practice in promoting service networking among community child centers and other community resources were also discussed.

• The Journal of the Korea institute of electronic communication sciences
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• v.7 no.3
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• pp.649-660
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• 2012

The future of appraisal industry looks negative in the reality of change of the property market and over-competition of the field. Unless Constituent members of appraisal industry cope actively with the changing circumstances the profit structure of their company will get worse and they will finally fall behind in the competition. The best policy to survive from the changing circumstances in the limited appraisal market is to provide better service and improve its structure in order to have differential competitiveness. The purpose of this study is to describe the relation between the service factors of appraisal industry and customer satisfaction for providing more effective and high quality appraisal service.

• Journal of the Korea Society of Computer and Information
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• v.4 no.4
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• pp.251-259
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• 1999

In this paper, university hospitals, general hospitals/hospitals, private clinics, Chinese medicine hospitals and clinics in Seoul. Metropolitan Inchon, Kyunggi-do were probed to find out how the variables of service task factor are related to customer satisfaction, and to find out the determinants of medical service task(tangible quality, flexibility, cost, time and managerial skills), and anticipation factors, and respective items of customer satisfaction through statistical analysis. The meaning of the above mentioned findings should be carefully understood and construed due to the following problems. Because the factors why patients select hospitals were measured limitedly. it cannot show everything I intended to suggest. Especially due to the insufficient number if items. customer satisfaction variables are too limited. Reflecting the developing changes in various medical environments, hospitals could meet the objective of maintenance and prosperity only by facing the competition effectively and satisfying patients. Also hospitals should pursue patient-oriented service management. In other words, a strategic management of service task factors is needed. Based on this paper's research. a further study should be conducted continuously in order to give customers more satisfaction.

• The Journal of Industrial Distribution & Business
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• v.6 no.1
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• pp.27-35
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• 2015

Purpose - This research primarily assesses interactive quality in the service encounters of Ethiopian Telecom from the customer and contact personnel perspectives. Research design, data, and methodology - After reviewing the literature on service encounters and interactive quality, two separate questionnaires and structured personal interviews were conducted to collect the opinions of 400 customers and 100 employees of Ethiopian Telecom. The researchers used convenience sampling; the responses, measured on a five-point Likert-type scale, were analyzed through chi-square tests conducted on SPSS 17.0. Results - Regarding the outcome expected by customers, encounter effectiveness is very low. Regarding accessibility and materiality, the corporation's personnel are freely accessible, relatively well-dressed, and have access to sophisticated office equipment and physical facilities. Finally, with regard to agent satisfaction, the telecom's contact employees are shown to gain little professional satisfaction from service encounters. Conclusion - The study clearly presents the areas in which interactive quality strongly affects both telecom customers and employees; this will help the corporation take corrective action. This is of utmost contemporary importance for both practitioners and researchers.