• Information Systems Review
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• v.21 no.4
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• pp.157-173
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• 2019

Robotic Process Automation (RPA) has attracted great attention from diverse home and foreign industries. To provide lessons learned and action principles based on real RPA adoption and application experiences, various case studies have been conducted. However, lacking is an investigation of public sector for RPA adoption, especially in Korea. To reduce the research gap, this study presents a case study of RPA adoption by a representative Korean ICT public organization, NIA (National Information society Agency). By automating a core process, entering a document to a governmental portal service, NIA has achieved various management performances in terms of cost, operation, and business impacts. Especially, by relieving four types of rigidity of public institutions (i.e. structure, human resource, tasks, and rules), Our case study result suggests that RPA enables public institutes to overcome obstacles of pursuing digital transformation. Implications and limitations for future public RPA adopters are offered.

• International conference on construction engineering and project management
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• 2009.05a
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• pp.331-337
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• 2009

This paper summarizes some of approaches that could be taken for data exchange in a non-interoperable work environment and reports lessons learned from the Dongdaemun Design Plaza and Park project. Today's widespread application of building information modeling (BIM) to the construction and architectural design industries requires a change in the cooperation between business organizations and their methods of communication. In particular, the interoperability of information between interdisciplinary organizations, which use specific programs for different purposes, has become a critical issue. More than just a technical problem, it is also highly related to an organization's collaboration culture and the particulars of a specific project. This paper describes the interoperability issue that occurred during the construction documentation phase of the irregularly shaped building project, Dongdaemun Design Plaza and Park, designed by Zaha Hadid Architects and Samoo Architects and Engineers, from the perspective of the technological problem and the collaborative organizations' communications. Although the perfect compatibility of information is not possible, this paper deals with a practical approach to the interoperability issue by examining the way the end-users of computer-aided design (CAD) resolved the interoperability problems in practice.

• Journal of Information Technology Services
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• v.20 no.5
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• pp.1-9
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• 2021

Since the first confirmed case in January 2020, Coronavirus disease 2019(COVID-19) has brought many changes to our society, and Korea is no exception. Some changes are direct and immediate such as restrictions on overseas travel and social distancing, but the others are indirect and slowly adapted such as lifestyle changes impacting industries and businesses. IT service sector is tremendously influenced by COVID-19. IT service is used extensively in response to COVID-19 taking advantage of its non-face-to-face characteristics. In that sense, the industry is positively affected and in some sense invigorated, giving birth to new kind of services. This special issue focuses on introducing how the IT services are affected, what kind of transformations are undergoing, and how these are expedited after COVID-19. This special issue expands and extends the case research section by collecting new IT service case studies concerning these topics. After competitive review process, 11 studies are selected for this special issue which deals with four different but closely related aspects: (1) evolutions of private IT services, (2) transformations in public IT services, (3) impacts in the hospitality and tourism industry, and (4) changes of people's behavior along with COVID-19. The first set reports on the evolution of private IT services that have created terms such as foodtech and edutech as we enter a rapid non-face-to-face situation. The second set consists of studies dealing with the evolution of public IT services. Evolution and rapid response to non-face-to-face appear to be no exception in the public sector. The third includes studies of hospitality and tourism which is most strongly affected by COVID-19. The last set deals with the behavioral changes of users such as technostress in telecommuting. Lessons learned through best practices and key problems identified in these studies may help us to actively respond to the coming waves of changes incurred by COVID-19 in our society as well as in the IT service industry.

• International conference on construction engineering and project management
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• 2022.06a
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• pp.721-727
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• 2022

Construction safety remains an ongoing concern, and project managers have been increasingly forced to cope with myriad uncertainties related to human operations on construction sites and the lack of a skilled workforce in hazardous circumstances. Various construction fatality monitoring systems have been widely proposed as alternatives to overcome these difficulties and to improve safety management performance. In this study, we propose an intelligent, automatic control system that can proactively protect workers using both the analysis of big data of past safety accidents, as well as the real-time detection of worker non-compliance in using personal protective equipment (PPE) on a construction site. These data are obtained using computer vision technology and data analytics, which are integrated and reinforced by lessons learned from the analysis of big data of safety accidents that occurred in the last 10 years. The system offers data-informed recommendations for high-risk workers, and proactively eliminates the possibility of safety accidents. As an illustrative case, we selected a pilot project and applied the proposed system to workers in uncontrolled environments. Decreases in workers PPE non-compliance rates, improvements in variable compliance rates, reductions in severe fatalities through guidelines that are customized according to the worker, and accelerations in safety performance achievements are expected.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2007.11a
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• pp.519-522
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• 2007

China infrastructure construction market has huge potential for increased use of PPP/BOT mode and one of the most attractive markets of doing business. However, there are still a multitude of challenges for overseas EPC contractor to enter into the China PPP/BOT market both internally and externally. Especially, the construction legal system and relevant policies are considered at present the biggest barriers in accessing China construction market. Therefore, the main purpose of the paper is to identify the impact of the construction laws, regulations and BOT-related policies on the viability of foreign contractor-led BOT project in China. To the satisfaction of the purpose, this paper will first analyze China construction laws based on the key issues that must be tackled by foreign EPC contractor before they enter into China. This summary gives the possible contract scheme for a BOT project of interest in which foreign contractors could define the scope of works and measure the viability of the project. Finally, a case study of wastewater treatment plant BOT project in China subsequently illustrates some of the lessons learned from the foreign contractor's perspectives for successfully participating in future environmental market in China.

• Journal of Advanced Navigation Technology
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• v.20 no.2
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• pp.127-133
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• 2016

This paper proposes a case study of applying to DO-278A, which is a software development standard of ground aviation equipment in communication, navigation, surveillance/air traffic management (CNS/ATM) domain, in order to develop software of Advanced surface movement, guidance and control system (A-SMGCS). It explains considerations to application of DO-278A standard, discusses how to tailor processes or requirements specified in DO-278A in detail, and explain tailored results. And it also summary problems or issues occurred during application of DO-278A, which can be appeared when DO-278A is applied to for the first time by any development part. These are required considerations in order to reduce trial and error. To the conclusion, it explains lessons learned from application of DO-278A and suggest how to solve these problems or issues.

• Journal of The Korea Institute of Healthcare Architecture
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• v.21 no.3
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• pp.37-45
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• 2015

Purpose: The main objective of this paper is, to evaluate the unit design for patient-centered care and to draw lessons-learned for further improvement. Methods: This study conducted a case study of the intensive care unit, designed to fulfill patient-centered care in the US. It evaluated the effectiveness of the unit by incorporating several study methods such as plan analyses, direct observations through nursing tracking and behavior mapping, and focus group interviews. Results: The major design decision made in this patient-centered unit was the use of patient rooms with designated family areas and distributed nursing stations. Both design features appeared to be a success on a variety of research metrics and outcomes. The study identified that the patient rooms ultimately help family members to spent more time with their loved ones, which leads to increased satisfaction of family members and nurses also report that they generally enjoy the distributed nurses' stations, which provide a comfortable environment to complete their regular lines of work such as charting, monitoring patients, and collaborating with their colleagues. Implications: Certain design features in intensive care units such as patient rooms with designated family areas and distributed nursing stations could appropriately support hospitals to fulfill patient-centered care.

• Journal of KIISE:Software and Applications
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• v.36 no.7
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• pp.539-547
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• 2009

Software product line (SPL) engineering is an emerging paradigm for successful software reuse and has been adopted for various industrial and consumer products to improve their productivity and quality. However, most SPL methods require high initial costs and long development time, which makes many companies hesitate to adopt the SPL paradigm. In this paper we introduce a method to construct an SPL by extracting core assets from legacy components based on the feature model, which requires less initial time and effort. We also present a case study on cable set-top box software to illustrate the applicability of this method, and lessons learned that will provide guidelines for many companies to adopt the SPL paradigm.

• Journal of Korean Society for Quality Management
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• v.43 no.3
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• pp.273-288
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• 2015

Purpose: In this study, we apply environmental stress screening (ESS) to battle management system (BMS) of a tank and use the ESS profile based on production process data, guided by MIL-HDBK-781/344/2164. Methods: To optimize ESS Profile of the BMS of a tank, we estimate ESS model parameters (e.g., defect density, screening strength) using primary production failure reporting and corrective action system (FRACAS) data of military supply contract firm. Results: First, we collect the Primary production FRACAS data of military supply contract firm. Second, we compute curve fitting approach to find patent defect density and latent defect density using FRACAS data. Third, we solve the equation of Defect Density(patent defect density + latent defect density)($D_{IN}$) and Screening Strength(SS) Using second step data. As a result of analysis according to the order, we calculate $D_{IN}$(Temperature stress case : 74.02, Vibration stress : 10.252) and : SS(Temperature stress case : 0.4632, Vibration stress : 0.4142) and confirm the Condition II-D based on MIL-HDBK-344. According to Condition II-D, it is necessary to modify existing ESS profile through decreasing the $D_{IN}$ and increasing the SS. Conclusion: Identification of defect causes through ESS approach reduce defect densities for production. It provides feedback to a lessons-learned data base to avoid similar problems on next generation tank BMS.

• Journal of the Korean Society of Earth Science Education
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• v.12 no.1
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• pp.1-17
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• 2019

The importance of education in formulating and complementing climate change response has been widely recognized by international and national frameworks, agendas, strategies and action plans. Climate change education has the potential to meet the needs of communities to access updated information and knowledge on climate change, supporting policy development and the enhancing effectiveness of climate change response. This study develops an innovative model of Integrated Urban Climate Education (IUCE) as one suitable method for teaching and learning climate change and urbanization. This paper presents approaches, methodology and key lessons learned from the case study of IUCE in Cam Le District of Da Nang City. Findings from the study identify a number of important characteristics about the development and implementation of IUCE in a way that effectively contributes to urban resilience building. These characteristics include (1) multidimensional approaches, (2) teacher - centered base, (3) school-family-community connection, and (4) symbiosis principle.