• Title/Summary/Keyword: knowledge-based information

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A Study on Knowledge Discovery and Creation Techniques for Knowledge Management in SI Industry (SI산업에서의 지식경영을 위한 지식발견 및 창출 기법에 관한 연구)

  • Kim, Hyun-Su
    • Asia pacific journal of information systems
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    • v.11 no.2
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    • pp.99-119
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    • 2001
  • The creation of knowledge is a major concern for knowledge management practice. In particular, effective knowledge creation is one of the critical success factor in SI(System Integration) industry. This paper designs a framework of effective knowledge creation methods for organizations in SI industry. First, we give a comprehensive survey on knowledge creation and discovery methods. And the structure of SI knowledge has been analysed. Also, characteristics of knowledge management processes of SI industry have been surveyed and analysed. A framework for effective knowledge creation of SI organization has been discussed based on the characteristics of SI knowledge and knowledge management processes. Organizational issues and theoretical issues of the methods have been discussed. Future research will be needed to expand the current framework and to examine the effectiveness of the proposed framework.

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Linking Social Capital, Knowledge Sharing/Conversion, and Organizational Performance in a Customer Service Organization

  • Seonjin Shin;Joon Koh;Liguo Lou
    • Asia pacific journal of information systems
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    • v.30 no.2
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    • pp.228-251
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    • 2020
  • This study attempts to examine the importance of social capital in customer service organizations and clarifies how translates into organizational performance through knowledge management activities. A survey was conducted with the customer service employees, and 256 questionnaires were used for an empirical analysis with smart partial least squares (PLS). The analysis found that relational capital had a positive effect on both the knowledge management components of knowledge sharing and knowledge conversion, while structural capital significantly influenced knowledge sharing. In addition, human capital positively affected knowledge conversion. Both knowledge sharing and knowledge conversion significantly influenced organizational performance. This study proposed a conceptual framework of social capital that influences organizational performance mediated by an organization's knowledge management activities. Based on the results, we suggest practical guidelines for managing social capital and recommend areas of improvement for customer organization's managers and employees.

Wiki-Based Expert Knowledge Collaboration Effects on Performance of Project Members (위키방식의 전문지식 협력이 프로젝트 구성원의 성과에 미치는 효과)

  • Kim, Hee Yeong;Kang, Sungbae;Lee, John
    • Journal of Information Technology Services
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    • v.12 no.1
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    • pp.173-187
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    • 2013
  • The advent of Web2.0 has believed to be the solution against many barriers in information sharing, especially wiki. Information sharing and collaboration are realized voluntarily and unselfishly with wiki. The purpose of this paper is to analyze the benefits and challenges of using wiki as a project management method in an IT/IS project. Wiki-based project management could provide project managers and members with expert knowledge collaboration for better project results. In the research model, we used TMS(Transactive Memory System) theory to define the relation of collaboration and performance of project members. Based on a survey among project members, the interactions between wiki characteristics and performance are examined in an IS project environment. Using Smart PLS 2.0, the data was analyzed to define the interactions by the structural equation modeling. From the empirical data, the mediated effect of expert knowledge collaboration is supported. We also derive the implications of wiki-based method. It is expected to bring new possibilities of Project management performance.

Factors influencing Evidence-Based Practice Attitudes among Undergraduate Nursing Students (간호대학생에서 근거기반실무 태도에 영향을 미치는 요인)

  • Choi, Mi-Hyang;Kim, Young-Hae;Son, Hyun-Mi
    • The Journal of Korean Academic Society of Nursing Education
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    • v.22 no.3
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    • pp.274-282
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    • 2016
  • Purpose: This study is aimed at identifying factors influencing attitudes of Evidence-Based Practice among nursing students. Methods: 202 nursing students were recruited from B city and G district. The questionnaires included critical thinking dispositions, information retrieval skills, knowledge and attitudes of Evidence-Based Practice, and characteristics. Data were analyzed by SPSS/Win 21.0 using descriptive statistics, t-test, ANOVA, Pearson correlation, and stepwise multiple regressions. Results: The average score of undergraduate nursing students for Evidence-Based Practice attitudes was $32.92{\pm}4.57$. Evidence-Based Practice attitudes had positive correlation with critical thinking disposition (r=.53, p<.001), information retrieval skills (r=.45, p<.001) and Evidence-Based Practice knowledge (r=.42, p<.001). Factors influencing Evidence-Based Practice attitudes were critical thinking dispositions (${\beta}=.45$) and Evidence-Based Practice knowledge (${\beta}=.30$). Total variance was explained about 35.3% (F=55.80, p<.001). Conclusion: These results show that teaching strategies that enhance critical thinking dispositions are recommended to improve Evidence-Based Practice attitudes among nursing students. Also, nursing education should include a regular Evidence-Based Practice curriculum to improve Evidence-Based Practice knowledge as is necessary for students to improve information retrieval skill. Reading nursing articles can help nursing students comprehend the up-to-data evidence of clinical practice.

Proposal of WebGIS-based Korean Archaeological Dictionary Information Service Model (WebGIS 기반 한국고고학사전 정보서비스 모델의 제안)

  • KANG Dongseok
    • Korean Journal of Heritage: History & Science
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    • v.57 no.1
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    • pp.6-19
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    • 2024
  • The Korean Archaeological Dictionary, which represents Korean archaeological knowledge information, contains refined and high-quality information written by expert collective intelligence. This is a characteristic that clearly distinguishes it from overseas archaeological data archives, and can be called differentiated infrastructure data. However, it has not played a role as an information service or knowledge information platform reflecting the latest digital technology. As a way to maximize these strengths and compensate for weaknesses, it was proposed to develop and operate a GIS-based knowledge and information platform for Korean archaeology. To realize this, it is necessary to develop a title management system centered on repositories and metadata that can collect and store various information, link open linked data design and related systems, develop a search function that can analyze and visualize data in response to the big data era, and establish a WebGIS-based information service system. This will be a platform to continuously manage, supplement, and update Korean archaeological knowledge information, build a ubiquitous environment where anyone can use information anytime, anywhere, and create various types of business models.

Quality Management Study of Weapon System using Ontology (Ontology를 활용한 무기체계 품질경영 연구)

  • An, Youngjun;Seo, Yoonho
    • Journal of Korean Society for Quality Management
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    • v.44 no.4
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    • pp.735-749
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    • 2016
  • Purpose: This study is addressing the establishment of the knowledge information system supplying the quality management of weapon system. It is going to support the continuous quality management through the linkages and integration between the product structure and the quality information. Methods: The interrelated relationship of the product structure information and quality information of weapon system would be expressed explicitly by taking advantage of the ontology concept. The quality information of distributed systems would be integrated through the SOA(Service Oriented Architecture)-based Web services. After defining the inference rules, which could be utilized in the quality management, in the constructed knowledge information system, the quality information would be inferred through the queries. Results: By building the integrated quality information knowledge system through the ontology and SOA, the connectivity between the product structures and dispersed quality information was enhanced. The utility and applicability of this study were checked up through the inferences on the products and quality information by using the information built by the semantic relationship of facts. Conclusion: We established the knowledge and information system as a systematic approach to support the quality management of weapon system. This is not affected by the organizations and systems, and it seems that it could be utilized across the quality management as the efficient knowledge sharing architecture supporting the quality management of weapon systems in the aspect of the product integration.

The Effects of the Types of Source-Based Trust on Knowledge Sharing of Public Employees: Based on Officials' Perceptions in Local Government (공공조직 구성원의 신뢰기반에 따른 신뢰유형이 지식공유에 미치는 영향 - 지방공무원의 인식수준을 중심으로 -)

  • Kim, Gu
    • Informatization Policy
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    • v.20 no.4
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    • pp.23-50
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    • 2013
  • The main purpose of this study is to empirically examine and to develop the optimal model about an influential relationship between the types of source-based trust and knowledge sharing of local government officials. Procedural and distributive justice-based calculative trust in organization, cognition-based trust in organization, cognition-based trust in supervisor, cognition-based trust in coworkers, and emotion-based trust in coworkers were set up as independent variables of this research model, and sharing of tacit knowledge and explicit knowledge based on the knowledge content as dependent variables. The research results shows that the suitability of each model has approximate value to the required level, and that emotion-based trust in coworkers significantly affects knowledge sharing for both the individual and integrated factors in hypothetical influential relationship. This study is expected to help to enable knowledge sharing in various situations by dividing the concepts of trust that affect knowledge sharing into a few types, and deriving the influential model of knowledge sharing by types.

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An Exploratory Study on the Knowledge Management Process Models (지식 경영 프로세스의 모형에 관한 탐색적 연구)

  • 장영택
    • The Journal of Information Systems
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    • v.9 no.1
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    • pp.157-188
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    • 2000
  • Today a knowledge management systems (KMS) is an enabler for gaining competitive position in the market environments. However, it is just recognized as a conceptual management paradigm not as realistic management philosophy in an organization. A firm just accustomed to deal with tangible assets such as inventory and buildings based on the cumulated experiences. However, the firm often struggle with how to define and apply the knowledge management system into its real business activities such as business strategy and productivity. For example, one of textile company, E-land, in Korea found the way how the firm utilize intelligent assets of its employees to overcome the performance differences among the employees in an organization to increase their ability. Managers in an organization should fully understand and try to figure out the concept of knowledge management systems to implement KMS more efficiently and effectively. Even though lots of previous knowledge management literature proposed several unique knowledge management process models, they have their own terms, process sequences, or different approaches. There are three common knowledge management processes: knowledge creation, knowledge store and search, knowledge sharing process. In this study, a new KM process theoretical framework based on the previous researches is developed. This study will guide to those who will adopt or implement of KMS in the organization in near future.

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A Study on Smart Knowledge Sharing System with Friends (지인 기반의 스마트 지식공유 시스템에 관한 연구)

  • Yoon, Won-Beom;Park, Kinam;Lim, Heui-Seok
    • Journal of Digital Convergence
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    • v.11 no.2
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    • pp.279-285
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    • 2013
  • The development of information networks and computer technology has become a foundation to open up a sea of information and knowledge. The recent popularization of smart devices has been used as a tool to easily obtain the desired information and knowledge. In this paper, a knowledge-sharing system using information and social networks based on smart devices is proposed. The proposed system consists of functions of an Internet information search for user queries, accumulated knowledge, and social network response from acquaintances. An evaluation for user satisfaction was conducted to analyze the efficacy of the proposed system. According to the experiment, the knowledge-sharing system using smart device information results in significant satisfaction compared to the general information search engines.