• Knowledge Management Research
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• v.14 no.3
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• pp.15-35
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• 2013

Nowadays, online shopping has become popular among consumers. As such, gaining loyal online shopping customers has become a rising concern for online shopping vendors. In this study, we investigated the hierarchical relationships among Lewicki and Bunker's three different types of trust, namely, calculus-based trust, knowledge-based trust, and identification-based trust, in the context of online shopping and their impacts on customer satisfaction and loyalty. A total of 104 responses from online shopping users were analyzed to test the proposed model and its hypotheses using Partial Least Squares (PLS). The results showed that, in the online environment, hierarchical relationships between different types of trust exist and that, among them, knowledge-based trust has the strongest impact on customer satisfaction. This finding implied that practitioners should focus on developing appropriate online strategies for building trust-based relationships with online customers.

• Journal of the Korean association of regional geographers
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• v.22 no.2
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• pp.466-482
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• 2016

The purpose of this study is to develop learning modules for environmental education using goal-based scenarios and to examine their pedagogical benefits at the elementary educational level. To enhance environmental knowledge, skills, attitudes, and behavior, this research developed learning modules relevant to three sub-dimensions of environmental education: education about environment, education in environment, and education for environment. In particular, this study provided useful educational strategies based on students' everyday lives. The developed modules consisted of three parts: 1) acquiring knowledge concerning the cause of global warming, 2) practicing and internalizing environmental knowledge in students' everyday lives, and 3) extending and disseminating environmental knowledge and awareness to other people. After applying the modules, the students acquired knowledge regarding the causes of global warming through discussions with their peers, and furthermore, exercised pro-environmental behaviors in their everyday lives. Moreover, the participants created UCC to urge other people to act for environment.

• Management & Information Systems Review
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• v.12
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• pp.17-35
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• 2003

In the customer-centered era, financial institutions have understood the importance of Customer Relationship Management(CRM), and heavily invested into building the required technology infrastructure more than ever. In a competitive environment that are changing fast, knowledge management is necessary. To know customers' needs and desire, we have to approach their environment and mind, and the method by estimating in terms of supposing or imitating. Applying customers' knowledge is effective and will come up with a stepping-stone to get rid of threatening factors by having competitiveness in a competitive environment and extending and changing the corporation. This purpose, the study has identified knowledge-oriented infra that corporations know and customer relations by conducting a poll of local corporations and have presented motives that can effectively carry out knowledge-based customer relations. To gain competitive advantage, these Institutions need to understand their customers' potential value to find out more and to recognize the significant changes of customer. Then the CRM implementation will help Financial Institutions move to more of a sales culture away from product and closer to the customer.

• The Journal of Society for e-Business Studies
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• v.5 no.2
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• pp.143-150
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• 2000

This paper presents a methodology how to utilize management of research scheduling plan, processing, and results using Web Knowledge Database System, which integrates research knowledge management model under the Research ＆ Development Environment. The content of this paper consists of description on utilization of the Web Knowledge Database System, sharing of the Research Knowledge through design data review, communications, and management of research knowledge flow during the Research ＆ Development Period.

• Knowledge Management Research
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• v.14 no.1
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• pp.121-132
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• 2013

In education, innovative ways of teaching and learning are always under development and keep being proposed with advanced concepts since the ancient times. Student-centered learning, problem-based learning and cooperative learning have been three major trends under development in secondary education research and practice more than a decade or so. Combined with advanced information and communication technologies, these trends will greatly transform the way we teach and learn in classroom environment and may change the classroom environment itself, into a more interactive and self-centered coaching type environment. In this study, a smart environment that utilizes advanced information technology devices and network is conceptualized, accommodating requirements contained and proposed in the recent trendy pedagogies. Pedagogical cases discussed in these trends are analyzed in detail, producing requirements for such a learning and coaching environment. These requirements are modeled using unified modeling language, leading to a proposal of a basic architecture for an information system supporting this environment.

• Journal of the Korea Society for Simulation
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• v.10 no.4
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• pp.51-64
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• 2001

It is quite necessary that an organization's information network should be equipped with a proper security system based on its scale and importance. One of the effective methods is to use the simulation model for deciding which security policy and mechanism is appropriate for the complex network. Our goal is to build a foundation of knowledge-based modeling and simulation environment for the network security. With this environment, users can construct the abstracted model of security mechanisms, apply various security policies, and quantitatively analyze their security performance against possible attacks. In this study, we considered security domain from several points of view and implemented the models based on a systematic modeling approach. We enabled the model to include knowledge in modular fashion and provided well-defined guidelines for transforming security policy to concrete rule set.

• Journal of the Korea Safety Management & Science
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• v.2 no.4
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• pp.59-70
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• 2000

To keep enterprise's competitiveness on condition of the automatic manufacturing system such as FA, FMS and CIM, all the maintenance problems should be considered seriously in not only production and maintenance but also related industrial safety. As we analyze in the surveys for the maintenance management of domestic enterprises and the causes of Industrial accident, there will be necessity of drawing up countermeasures for prevention of industrial accidents and for ensuring expertise maintenance technologies. Based on these analyses, this study studied the safety information system, maintenance management information system, and the machinery condition diagnosis technique by using of the knowledge-based system under the internet environment. This web based knowledge-based diagnosis system can easily provide not only the knowledge of expert about deterioration phenomenon of industrial robot, but also the knowledge of relating safety and facility on everywhere, everytime. Therefore, when we use this system, it is expected to improve the efficiency of business processes in the production and safety.

• Proceedings of the Safety Management and Science Conference
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• 2000.11a
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• pp.269-279
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• 2000

To keep enterprise's competitiveness on condition of the automatic manufacturing system such as FA, FMS and CIM, all the maintenance problems should be considered seriously in not only production and maintenance but also related Industrial safety. As we analyze in the surveys for the maintenance management of domestic enterprises and the causes of industrial accident, there will be necessity of drawing up countermeasures for prevention of industrial accidents and for ensuring expertise maintenance technologies. Based on these analyses, this study studied the safety information system, maintenance management information system, and the machinery condition diagnosis technique by using of the knowledge-based system under the internet environment. This web based knowledge-based diagnosis system can easily provide not only the knowledge of expert about deterioration phenomenon of industrial robot, but also the knowledge of relating safety and facility on everywhere, everytime. Therefore, when we use this system, it is expected to improve the efficiency of business processes in the production and safety.

• The Journal of Society for e-Business Studies
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• v.6 no.1
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• pp.101-121
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• 2001

MOCT(Ministry of Construction St Transportation) suggested "A Plan for Implementation of Knowledge-based Economy for the Construction Industry" to add high value to a construction industry. by means of knowledge-based management. However, there is no knowledge management system which considers characteristics of a domestic construction industry. So a useful knowledge vanished the moment a company terminated a construction Uoject. Therefore, it is necessary to develop "An application method of a knowledge management system for the construction industry" which takes a real environment into consideration. This study aims to present the road map of a knowledge management system which helps the bodies of the construction industry(government, research center/university, enterprise, etc) to do a knowledge activity efficiently. To accomplish this objective, we analyzed overall knowledge management activities. In addition we suggested an implementation direction and strategy of a knowledge management system for the construction industry. As results of this study, we presented the road map of a knowledge management system for the construction industry, which is composed of policy forum, study forum, professional forum, research forum and knowledge 8t information DB. We expect that results of this study will be used as a basis for implementing the knowledge portal that brings a construction industry to a high value added industry.

• International Journal of Advanced Culture Technology
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• v.9 no.3
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• pp.321-326
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• 2021

In a multi-cloud environment, it is necessary to minimize physical movement for efficient interoperability of distributed source data without building a data warehouse or data lake. And there is a need for a data platform that can easily access data anywhere in a multi-cloud environment. In this paper, we propose a new platform based on data fabric centered on a distributed platform suitable for cloud environments that overcomes the limitations of legacy systems. This platform applies the knowledge graph database technique to the physical linkage of source data for interoperability of distributed data. And by integrating all data into one scalable platform in a multi-cloud environment, it uses the holochain technique so that companies can easily access and move data with security and authority guaranteed regardless of where the data is stored. The knowledge graph database mitigates the problem of heterogeneous conflicts of data interoperability in a decentralized environment, and Holochain accelerates the memory and security processing process on traditional blockchains. In this way, data access and sharing of more distributed data interoperability becomes flexible, and metadata matching flexibility is effectively handled.