• Title/Summary/Keyword: internal business process

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Analysis on the Composite Relationships among Perspectives in the Balanced Scorecard -Focused on Small and Midium-Sized Manufacturing Firms in China- (균형성과표(BSC) 각 관점간의 복합된 관련성이 기업성과에 미치는 영향 -중국 중소기업을 대상으로-)

  • Lee, Chan-ho
    • Journal of Digital Convergence
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    • v.13 no.8
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    • pp.145-151
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    • 2015
  • In this study, we analyze using a structural equation model if an appropriate composite relations among the perspectives(Learning & Growth, Internal Business Process, Customer, Financial perspective) of the balanced scorecard are formed to achieve the ultimate goal in Chinese SMEs. In this study, we find that Learning & Growth perspective is related positively to Financial perspective directly and indirectly via Internal Business Process and also find that for success the careful management is required for Learning & Growth and Internal Business Process perspective. The results of this study will provide information about where the need to emphasis on management to improve the financial performance in Chinese SMEs.

A Study on the Influence of Personal Characteristics of Youth Employment on the Preparation for Turnover: Focused on the adjustment effect of experience in failing to get jobs

  • KIM, Jong-Jin;UM, Kyung-Ho
    • The Journal of Industrial Distribution & Business
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    • v.11 no.7
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    • pp.19-28
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    • 2020
  • Purpose: In this study, we would like to confirm that the transfer of young workers may be a means of enhancing their internal satisfaction, not to get a better job, by setting work-related characteristics that are highly relevant to job-related factors. Research design, data, and methodology: In this study, preparation for turnover was set as dependent variables to identify factors related to the turnover of young people, and the type of business, employment type, debt status, job satisfaction, job difficulty compared to education level, job difficulty, job degree, job major agreement, debt status, and other demographic social characteristics were selected as independent variables. Results: The characteristics related to personal criteria in job-seeking process were significant in the form of business, employment type, job satisfaction, work difficulty compared to the level of education, work difficulty compared to the level of technology, job major matching, and debt status. Conclusions: This study confirmed that young people's turnover may not simply be a means to get a better job, but to increase satisfaction in the internal aspects of their jobs, and that for young people, a job is an important development process that represents their identity and needs to be approached from a life-cycle perspective.

State-driven Business Process Transaction Management (상태 기반 비즈니스 프로세스 트랜젝션 관리)

  • Lee Sun Jae;Yun Jang Hyeok;Kim Gwang Su
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2003.05a
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    • pp.772-779
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    • 2003
  • In the real world, business processes are very complex and composed or heterogeneous business activities. As the advent or the Web services enables business processes to be Integrated and to be automated. It makes enterprises integrate heterogeneous business processes from different business partners as well as their internal business processes. To support recent trends in integration of business processes, BPEL, WS-E and WS-T specipications have been established since 2002 WS-C and WS-T describe the reliable business environment including compensation (undo) or completed business processes. The compensation of business processes is a basic requirement for automation or business processes among business partners. Systems implementing these specifications, however, very rarely exist. It's not only because those specifications are developed recently. but also because they are not perfect yet. In this paper, a new business process transaction management, which complements the deficiency of WS-E and WS-T, is suggested. Furthermore, the new approach proposes the business logics for supervisory coordinators which manage serial and parallel business gates The modification or traditional WS-T specification and the simplification or WS-E specification make business processes managed effectively.

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A Study on the Implementation of Global SCM(Supply Chain Management) Model using Electronic Commerce Infrastructure (전자상거래 인프라를 활용한 글로벌 SCM(Supply Chain Management) 모델 구현에 관한 연구)

  • ;;Ishiguro Eiji
    • The Journal of Society for e-Business Studies
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    • v.7 no.3
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    • pp.121-137
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    • 2002
  • SCM(Supply Chain Management) have been introduced in many companies for integrated management and improvement of business process. Recently, as internet and e-business concept are spread globally, the SCM concept is expanded from one internal company process to inter-company process, it makes a Global SCM concept. In this paper, we discuss the implementation of the Global SCM concept using e-business infrastructure, and propose SCM portal models. Four types of the SCM portal model are discussed, which are forecasting information sharing model, e-Marketplace-typed model, collaboration model and logistics information sharing model. The major concept of the SCM portal is to share information of supply chain process, it provide merits of scale to company. The result of this paper can be summarized as follows : First, the information sharing is very useful in the Global SCM. Second, the e-business infrastructure, especially e-Marketplace can be usefully used for implementation of SCM portal. Third, the M2M(Market to Market) function of e-Marketplace is a major function for implementing SCM portal.

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Ontology describing Process Information for Web Services Discovery (웹 서비스 발견을 위해 프로세스 정보를 기술하는 온톨로지)

  • Yu, Jeong-Youn;Lee, Kyu-Chul
    • The Journal of Society for e-Business Studies
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    • v.12 no.3
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    • pp.151-175
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    • 2007
  • Until now, most semantic web service discovery research has been carried out using either Web Service Modeling Ontology (WSMO) or a profile of OWL-based Web Service ontology (OWL-S). However, such efforts have focused primarily on service name and input/output ontology. Thus, the internal information of a service has not been utilized, and queries regarding internal information such as 'Find book-selling services allowing payment after delivery' are not addressed. This study outlines the development of TM-S (Topic Maps for Service) ontology and TMS-QL (TM-S Query Language), two novel technologies that address the aforementioned issues in semantic web service discovery research. TM-S ontology describes the behavior of services using process information and consists of three sub-ontologies: process signature ontology, process structure ontology and process concept ontology. TMS-QL allows users to describe service discovery requests.

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An Exploratory Study on the Balanced Scorecard Model of Social Enterprise

  • Lee, Yoeng-Taak;Moon, Jae-Young
    • International Journal of Quality Innovation
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    • v.9 no.2
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    • pp.11-30
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    • 2008
  • The purpose of this study is to develop BSC model of social enterprise. Performance analysis tool of BSC have been brought over from the business world, designed and created from the perspectives of profit-based businesses. The BSC is a strategic performance measurement and management tool designed for the private sector acting as a communication/information and learning system, to measure 'where we are now' and 'where to aim for next'. It prescribes a plan for translating 'vision' and 'strategy' into concrete action across four perspectives at different stages, depending on the business. These perspectives are 'financial', 'customer', 'internal processes' and 'learning and growth', each of which is connected by cause-and-effect relationships that reflect the firm's strategy. Social aims of social enterprise are to accomplish desired outcomes which are to employ vulnerable people and to provide social services. The measurement factors of financial perspective are stable funding, efficiency of budgeting, stakeholders' financial supports, and trade profit. The measurement factors of customer perspective are government, social service users, employees, local communities, sup plier, social activity company, and partnership with external organizations. The measurement factors of internal process perspective are organizational culture, organizational structure/management, internal/external communication, quality of products and services, information sharing. The measurement factors of learning and growth perspective are training and development, management participation, knowledge sharing, leadership of CEO and manager, and learning culture.

Learning & Growth Performance, Financial Performance, and General Performance (조직의 인적자원 학습 및 성장성과, 재무적 성과와 경영성과 간의 관계에 관한 연구)

  • Jang, Chung-Seok
    • Korean Business Review
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    • v.21 no.2
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    • pp.111-136
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    • 2008
  • The central purpose of this study is to examine the relationships among learning and growth perspective, internal business process perspective, custom perspective, financial perspective, and general performance. To achieve this purpose, this study uses Kaplan and Norton's(1996) Balanced Scorecard Model theory. A field survey was undertaken through questionnaire sampling a population of construction companies. The data was collected from 185 firms in Korea for the analysis. The major findings of this study can be summarized as follows; Theoretical consideration and empirical study indicate statistically significant relationship(F=7.68, p=0.000). Especially, Financial perspective appeared to mediate the relationship between non-financial perspectives and general performance. It concludes that Non-financial perspectives significant affect the financial perspective and general performance. But, there are several limitations and directions for future research that should be noted. The potential limitation of this study concerns sampling and for selection process. Future research needs to reduce potential bias by collecting data which allows multiple industries for a subset of the sample.

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MODELLING THE CONTRIBUTION OF KNOWLEDGE MANAGEMENT TOWARDS ACHIEVING ORGANISATIONAL BUSINESS OBJECTIVES

  • Le Chen;Sherif Mohamed
    • International conference on construction engineering and project management
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    • 2005.10a
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    • pp.714-718
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    • 2005
  • Knowledge management (KM) continues to receive mounting interest within the construction industry due to its potential to offer solutions for organisations seeking competitive advantage. This paper presents a KM input-process-output conceptual model comprising unique and well-defined theoretical constructs representing KM practices and their internal and external determinants in the context of construction. The paper also presents the underlying principles used in operationally defining each construct using extant KM literature, and offers a number of testable hypotheses that capture the inter-relationships between the identified constructs.

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A Study on the Relationship between Organizational in Environment and ISP(Information System Planning) (조직적 환경과 정보시스템 계획수립과의 관계에 관한 연구)

  • Cho Hyun-Dal
    • Management & Information Systems Review
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    • v.3
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    • pp.151-177
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    • 1999
  • Recently, the role of information system in a company has been changed a lot because of the rapid change in business environments and the development of information technology. It encompasses not only the supporting role which has aimed at improving business process but also the strategic role of which purpose lies in strategic use of information technology. Achieving this increased role of information system requires more emphasis on development of better and more effective ISP(information system planning). The purpose of this study is to identify organizational factors to affect successful information system planning. For this study, 240 survey questionnaires were mailed and 71 questionnaires were returned. 57 samples were used for the final analysis and 14 samples were excluded from analysis in that they didn't exercise official and systematic ISP. As the result of analysis, the factor which affect effective ISP is internal organization factors(size, ISP time frame, organizational planning resources, management style, organizational culture), not external factors(volatility and competitiveness). Among Internal factors, organizational culture and management style are the most significant factors which affect the effective ISP. The result of this study may have meaning in suggesting the way to develop effective ISP through the formalization of business process, more favorable users attitude toward IS and selection of an appropriate ISP methodology.

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The Study on the Management Performance of Sheltered Workshop (경영컨설팅이 직업재활시설 경영성과에 미치는 영향)

  • Lee, Im Kyu;Na, Woon Hwan;Ryu, Jeong Jin
    • 재활복지
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    • v.17 no.4
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    • pp.103-126
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    • 2013
  • The main purpose of this study is to investigate influence of sheltered workshop management consulting on management performance and reflect its outcome in order to improve the rationalization of management at sheltered workshop. The major results of this study that are summarized as follows: First of all, executive of sheltered workshop has expected management consulting. Management performance consist of business management, marketing, accounting/finance, production/operations. Marketing appears to have the highest expectations of these. Second, executive of sheltered workshop has expected management performance. Management performance consists of customer satisfaction Performance, internal process performance, financial performance. Internal process performance appears to have the highest expectations of these. Third, executive of sheltered workshop recognize management consulting that affects customer satisfaction performance. In particular, appears to have the greatest impact on the field of business management. Fourth, management consulting performance of sheltered workshop affects management consulting that affects internal process Performance. In particular, business management, production/operations appear to have the highest affectability better than others of these. Fifth, executive of sheltered workshop recognize management consulting that affects financial performance. In particular, business management, production/operations appear to have the highest affectability better than others of these. Sixth, executive of sheltered workshop recognize management consulting that affects customer satisfaction performance, internal process performance, financial performance. customer satisfaction performance appear to have the highest, financial performance appear to have the lowest.