• 제목/요약/키워드: intention of action

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Critical Factors Influencing Revisit Intention of Large Restaurant Chains in Myanmar

  • LAMAI, Gam Hpung;THAVORN, Jakkrit;KLONGTHONG, Worasak;NGAMKROECKJOTI, Chittipa
    • 유통과학연구
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    • 제18권12호
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    • pp.31-43
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    • 2020
  • Purpose: This study examined how many determinant factors (service dimensions, food quality, and price perception) affect revisit intention. This practical concept is service quality (SERVQUAL), customer satisfaction, and repeated/revisit behavioral intention based on the theory of reasoned action (TRA). Research design, data and methodology: This research applied a hybrid mixed-method comprising exploratory and explanatory sequential design by Creswell (2014). The 400 responses were collected in four townships in Myanmar. This study drilled down to exploratory factor analysis (EFA) followed by confirmatory factor analysis (CFA) prior to test the hypothesized factor structure of all the variables resulted in the form of the goodness of fit. For further data analysis, structural equation modeling (SEM) was applied to test the relationships among the variables of the proposed model. Results: The results showed that perceived service quality, food quality, and price perception have direct effects on customer satisfaction and indirect effect on revisit intention. The perceived service quality has the most significant influence while the food quality has the least influence on customer satisfaction. Conclusions: The results are useful for the restaurant managers to better understand the significant strategic choice factors to improve higher quality service amongst restaurants both domestic and international under the stiff competition.

기업의 사회적 책임 속성이 기업 신뢰와 구매 의도에 미치는 영향 (The Effect of Corporate Social Responsibility on Corporate Trust and Purchase Intention)

  • 남현동;남태우
    • 산업경영시스템학회지
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    • 제43권3호
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    • pp.243-253
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    • 2020
  • As economic profits and social influences of firms grow with economic development and their organizational expansion, consumers increasingly require firms to have their social responsibility. Because social responsibility strongly influences corporate reliability, consumers' intention to purchase, customer loyalty to the products and the recognition of an ethical firm have gained attention as a concept of strategical importance. The prosperity of society should be proceeded for the sustainable development of a firm and the necessity of social responsibility should be emphasized to achieve virtuous circle structure that promotes growth. Additionally, the social responsibility should be proceeded to form trust on a firm. It is very important to change the recognition of consumers to purchase products and increase the profit of a company. This study aims to analyze how social responsibility properties of firms (economic, ethical, discretionary, and legal aspects as low-level factors of social responsibility which Carroll (1979) defined) affect corporate reliability and purchase intention. The analysis found that consumers trust in firms are positively influenced by ethical responsibility (0.391), economic responsibility (0.293), legal responsibility (0.251), and discretionary responsibility (0.248). The relationship between sub-factor of social responsibility and purchase intention is not significantly influenced by other explanatory variables. Corporate trust exerts a direct influence on purchase Intention (0.456). The social responsibility of a firm didn't influence a direct purchase intention. It was found that it brought positive effect on the purchase intention in the course of forming trust. This study suggests that firms should make efforts to understand the relationship between corporate trust and purchase intention along with the characteristics of social responsibility that consumers recognize and improve management strategies for mutual complementary interests.

소셜네트워크서비스의 기능적 속성과 개인의 심리적 동기요인이 사용자의 정보공유 의도에 미치는 영향 (The Effect of Social Network Service Functional Characteristics and Individual Psychological Motivation Factors on User's Intention of Information Sharing)

  • 김한범;김용희;장미호;최정일
    • 한국IT서비스학회지
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    • 제12권4호
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    • pp.145-164
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    • 2013
  • With the rapidly expanding social network service, the distribution of information shows that social networks have evolved into platforms of communication and new information sharing among users. Previous studies are focused on the motivational factors of information sharing through social networking service. However, in this study, we focus on the factors that affect intention to share information in terms of both user's psychological motivation and functional characteristics of social network service. This study shows that factors such as enjoyfulness, image, identity and communication positively affect the attitude and intention of information sharing.

브랜드 애착과 지각된 심미성이 새로운 스마트폰에 대한 구매의도에 미치는 효과 (Effects of Brand Attachment and Perceived Aesthetic on Intention to Purchase New Smartphone)

  • 이웅규;박진훈
    • 한국정보시스템학회지:정보시스템연구
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    • 제23권4호
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    • pp.147-168
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    • 2014
  • Consumer's switching behavior from incumbent smartphone to new one can be explained by not merely rational assessment but also affective aspects like aesthetic or pleasure and emotional points like attachment. but, in information system field, researches on affective.emotional factors relatively were insufficient and researches which focus on the perspective of the consumer were more scarcity. consumer's attachment to current smartphone brand and perceived aesthetic on new one would influence rational evaluation to switch or not. Therefore, this study investigates relationship between emotional factors on current smartphone and assessment of new one, in turn, we empirically analyzes purchase intention of the consumer. In order to prove the validity of the hypotheses, this study was applied longitudinal study and then conduct a survey of 212 smartphone users. The analysis results by Partial Least Square (PLS) approach showed that all hypotheses in this study were statistically supported.

조직문화변수를 포함한 확장된 인터넷수용모형 - 중소기업 조직원을 중심으로 - (Extended TAM including Organizational Culture as an External Variable)

  • 장원경;김태균
    • Journal of Information Technology Applications and Management
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    • 제11권2호
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    • pp.149-166
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    • 2004
  • In the wake of Fishbein and Ajzen's the Theory of Reasoned Action (TRA), Davis (1989) proposed a Technology Acceptance Model (TAM) to account for how perceived ease of use, perceived usefulness, and attitude predict behavioral intention to use Information Systems (IS). However, TAM is incomplete in one important respect: it does not account for social influence In the acceptance and utilization of new information systems. This study investigated the relationships between organizational tasks and intention to use internet using TAM. For using internet, social network is an important factor because the natural characteristic of internet is community-based. The results showed that Organizational Culture (OC) plays an important role in explaining intention to use the internet. Using O'Reilly et al. 's measurements, we extended and empirically validated the proposed model using Structured Equation Modeling (SEM). These findings enable future researchers and practitioners to apply the OC variable in the various contextual domains.

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치기공전공 대학생의 실습실 안전 행동에 대한 계획된 행위 이론 검증 (College Students' Safety Behaviors in the Dental Technology Laboratory Predicted by the Theory of Planned Behavior)

  • 박종희
    • 한국학교ㆍ지역보건교육학회지
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    • 제10권2호
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    • pp.15-27
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    • 2009
  • Background and Goals: This study set out to apply the Theory of Planned Behavior (TPB), which is known to provide good explanations about human behavior, and test it to see if it could predict safety behavior by affecting the intention for safety behavior and perceived behavioral control and if intention for safety behavior would be influenced by attitude toward behavior, subjective norm, and perceived behavioral control. Methods: The subjects were 98 dental technology majors in D City. The questionnaires were distributed, filled out and collected on the spot. Each item was measured on a seven-point scale, and it's interpreted that the higher mean of each item would translate into safety behavior. Results: The analysis results of the Theory of Reasoned Action (TRA) variables indicate that only subjective norm ($\beta$ = .528, p < .000) had explanatory power of 27.2% (F = 37.170, P <.001) for intention for safety behavior. The results show that subjective norm and attitude toward behavior affect intention for safety behavior. The analysis results of the TPB variables revealed that intention for safety behavior had explanatory power of 26.6% (F = 36.072, p <.000) for behavior. When intention was added by perceived behavioral control, the explanatory power increased to 34.5% (F = 26.530, p <.000). And when it's added by knowledge, the explanatory power increased to 39.0% (F =21.661, p <.000). The results suggest that intention has the biggest influence on predicting safety behavior. Conclusion: The results show that the TPB model by Ajzen (1985) has greater forecasting power for intention and act of safety behavior than the TRA model by Fishbein & Ajzen (1980) and the TPB model can applied in the prediction of safety behavior. Thus safety behavior is considered as behavior whose determination control is limited. And safety education programs that add knowledge to the TPB variables will help the students promote their safety behavior.

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미혼남녀의 성행태 및 성의식 관련 요인분석 (A Study on Factors Related to sex behavior and attitude of unmarried person)

  • 이선희;한성현;이명선;조희숙;채유미;유승현
    • 보건교육건강증진학회지
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    • 제17권2호
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    • pp.1-15
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    • 2000
  • The purpose of this study is to analyse factors related to sex behavior and intention to premarital purity on the basis of theory of reasoned action. A structured Questionnaire was developed on the basis of Triandis model. Survey was conducted to 1662 unmarried person in high school students, college students, and workers. The results are as follows. For the factor of sexual behavior, male, older age had higher experience to sexual relationship, but for the factor of premarital purity, female and workers than student had higher consciousness of purity. Positive attitude to premarital purity, expectation toward preservation of purity, parental and social normative influence and facilitating factor such as experiences of sex education showed significant relationship to intention of premarital purity. Also multiple logistic regression showed that health behaviors such as smoking and drinking, sex and job were statistically significant factor for sex behavior. The result of this study suggest that educational program sex as well as good health behavior should developed and theory-based models in conducting health education research.

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보호동기이론(PMT)과 건강신념모델(HBM)을 이용한 관광객 위기대응 행동 분석: COVID-19 위기 (Examining Tourists' Behavior Using Protection Motivation Theory and Health Belief Model: Covid-19 Crisis)

  • 우은주;이상탁
    • 아태비즈니스연구
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    • 제13권1호
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    • pp.301-315
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    • 2022
  • Purpose - The main objective of this study was to investigate tourists behavior by applying protection motivation theory and health belief model during COVID-19 pandemic. Specifically, the study examined how risk perception of COVID-19 affects tourists' protection motivation and travel avoidance intention. Design/methodology/approach - The empirical data was collected by self-administered questionnaires to obtain perception and behavior regarding COVID-19 pandemic situation. A total of 486 questionnaires were used for data analysis and SEM analysis was applied in order to examine seven hypotheses. Findings-The results showed that COVID-19 risk perception is a significant antecedent of threat appraisal, coping appraisal, and cue to action (H1, H2, H6). Moreover, protection motivation is affected by threat appraisal and coping appraisal (H3, H4) and influences on travel avoidance intention (H5). However, cue to action does not affect protection motivation (H7). Research implications or Originality - This study provides insightful implications for tourism industry practitioners who will prepare the post-corona field and the results enrich knowledge of the tourist behavior during pandemic situation.

기호 해석 활동으로서의 게임 플레이 연구 (Gameplay as a Semiotic Interpretation)

  • 류철균;조성희
    • 한국게임학회 논문지
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    • 제9권3호
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    • pp.67-75
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    • 2009
  • 이 논문의 목적은 디지털 게임 플레이에서 나타나는 기호 해석 과정을 설명하고, 각 해석 주체의 해석 의도를 통해 나타나는 의미의 층위를 규명하는 데 있다. 디지털 게임의 일차적인 저자는 게임 디자이너이며, 여기에 플레이어의 활동이 더해짐으로써 텍스트의 의미가 비로소 실현된다. 플레이어는 게임 텍스트에 존재하는 기호 해석을 통해 게임 플레이를 진행하며 이 과정에서 게임 텍스트를 일차적으로 만든 디자이너의 의도와 이것을 플레이하는 플레이어의 의도가 뒤섞이게 된다. 디자이너는 생산한 기호가 플레이어의 올바른 행위를 유발하기를 바라고 플레이어는 기호를 올바로 해석하여 자신의 의도대로 플레이를 진행시키기를 원한다. 이에 본고에서는 각 주체의 의도 실현 양상을 다섯 가지로 나누어 살펴보고, 특히 플레이어의 의도에 따른 텍스트 생성을 살핀다.

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농업6차산업 체험 마케팅이 재방문의도에 미치는 영향 (The Influence of Experiential Marketing for the Agricultural 6th Industry on the Revisit Intention)

  • 강덕봉
    • 벤처혁신연구
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    • 제2권1호
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    • pp.119-130
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    • 2019
  • 본 연구에서는 농촌 체험활동인 감각(Sense), 감성(Feel), 인지(Think), 관계(Relate), 행동(Action) 체험변수가 재방문의도에 유용하게 적용될 수 있는지를 검정한 결과 감각, 관계, 행동 체험은 채택되었으며, 감성과 인지체험 변수는 기각이 되어서 Schmitt(1999)의 체험마케팅 이론이 농촌 6차산업 체험 마케팅 활동에도 적용된다는 사실을 확인하였다. 즉, 농촌 체험 활동이 재방문의도에 유의한 영향을 관계를 살펴본 결과 농촌 6차산업 체험구성에서 소비자들의 주의 및 관심을 불러 일으킴으로서 감각적 요소를 자극하고 있고 특히, 체험장과 연결된 시설 환경과 밀접한 관련이 있다고 판단된다. 감성체험이 기각된 이유로서는 6차산업 인증사업자 체험 프로그램에서 감성적 요소를 도출하는데 있어서 한계점을 가짐으로서 소비자의 감성을 자극할 수 있는 프로그램 개발이 필요할 것으로 판단된다. 인지체험이 기각된 이유로서는 농촌 6차산업의 체험은 놀라움이나 호기심을 유발하지 못함으로서 일상적인 체험 또는 체험소비자의 기대에 부합하지 못하고 있는 것으로 판단된다. 관계체험의 경우 사회적으로 유기적인 관계형성을 통한 체험마케팅이 확장되고 있다라고 판단되며, 행동체험의 경우 농촌 6차산업의 체험은 타인과의 상호작용 및 라이프스타일과 연관성 있는 체험을 구성하여 진행되고 있다고 판단된다.