• 마케팅과학연구
• /
• 제18권4호
• /
• pp.217-244
• /
• 2008

전자정보기술의 발달로 인해 도서관 서비스제공은 정보화시스템에 대한 의존 비중이 커져가고 있다. 이러한 상황의 변화에 따라 본 연구는 이용자의 도서관 정보화에 대한 성과지각과 정보화를 통한 이용 만족은 전반적 만족에 중요한 선행요인이 될 것으로 추론하였다. 뿐만 아니라 기존 연구는 대체로 도서관의 서비스제공측면에서 이용자의 인식이나 만족을 조사하였으나 본 연구는 시각을 달리하여 이용자측면에서 단순 열람목적의 일반적 이용과, 전문정보구득 목적의 전문적 이용패턴이 정보화 성과지각에 어떻게 다르게 영향을 미치는지에 대해서 조사하였다. 또한 서비스품질차원이 정보화성과지각과 이용만족에 미치는 영향을 조사하였다. 마지막으로 서비스품질차원이 정보화성과지각과 이용만족에 미치는 영향을 확인하였다. 본 연구의 실증분석 결과는 첫째, 도서관 이용자의 열람 등 일반적 목적 이용이 정보화성과지각에 영향을 미치는지 검증하고자 하였으나 유의한 수준에 미치지 못했다. 둘째, 도서관 이용자의 특정 정보구득 등 전문적 목적의 이용이 정보화성과지각에 유의한 정의 영향을 미쳤다. 셋째, 일반적 서비스품질인 상호작용품질, 결과품질, 물리적환경품질 차원은 정보화성과지각에 유의한 영향을 미쳤으나 정보화이용만족에는 유의하지 않았다. 마지막으로, 도서관 이용자의 정보화성과지각과 정보화이용만족이 전반적인 만족을 선행하고 있음을 밝혔다. 이를 통해 도서관의 정보화시스템을 어떻게 이용자중심으로 체계화하여 발전시킬 것인지에 대해 심층적인 고찰이 필요함을 확인하였다.

• 한국도서관정보학회지
• /
• 제34권2호
• /
• pp.19-42
• /
• 2003

본 논문에서는 학교도서관 정보시스템에 관한 교사들의 인식확산이 학교도서관의 발전에 미치는 영향이 크다고 보아, 교사들을 대상으로 설문지를 통하여 인식도 정도를 분석하였다. 인식도 정도 분석의 궁극적인 목적은 학교도서관의 활성화 방안을 모색하는데 있으며, 학교도서관의 정보시스템 구축의 근본적인 대안을 찾는데 있다. 분석된 자료는 교사를 대상으로 학교도서관 교육프로램을 개발하는데 기초자료로 활용할 수 있으며 학교도서관의 본질적 기능을 회복하는데 기인 할 수 있다.

• 한국도서관정보학회지
• /
• 제35권3호
• /
• pp.251-270
• /
• 2004

본 논문에서는 이용자중심의 정보서비스를 제공하는 도서관경영과 사서와 이용자간의 관계를 통해 고객 만족도를 높이는 정보서비스 방안을 제시하기 위하여 CRM을 수행하였다. 또한 도서관 고객의 요구사항의 특성과 일반적인 CRM 시스템의 설계를 고찰하고, 도서관에서의 CRM 시스템에 대한 개념적 모델링 설계와 데이터사전, 이벤트 클레스를 작성하여 도서관 CRM 구축 방안을 제시하였다.

• 한국문헌정보학회지
• /
• 제45권3호
• /
• pp.87-106
• /
• 2011

국가도서관은 자국에서 출판되거나 생산된 모든 중요한 출판물과 디지털 정보를 수집 보존할 책임이 있다. 이를 위하여 관장은 도서관 및 정보시스템의 전문성을 기반으로 직무를 수행해야 함에도 불구하고 역대 국립중앙도서관장은 도서관 및 정보시스템 분야의 전문지식과 관리경력이 거의 없었다. 이에 본 연구는 개방형 직위제, 책임행정기관화, 정무직화, 특수법인화의 측면에서 국립중앙도서관장의 전문성 강화 내지 확보방안을 제안하였다.

• 한국문헌정보학회지
• /
• 제28권
• /
• pp.135-165
• /
• 1995

When the unification process was established, West German librarians formed a commission for all library and information sectors. After legal unification, the committee formed 6 Arbeitsgruppe(AG) to develop library and information policies for the country. This was designed specially to elevate the level of the East German library system to the West German standard. The first AG concerns the public libraries. The second AG focuses on the education system for library and information specialists. The third AG examines the academic libraries. The fourth AG reviews the regional and national library services and the central organization. The fifth AG explores library and information techniques. The sixth and final AG inspects the legal problem of libraries. Each AG consists of specialists from both East and West German library systems who are experts in their particular subject area. The committee has general meetings to determine the best direction for the nation's library system. Common knowledge indicates this unification was based on economical amalgamation(fusion) from East Germany to West Germany. The unification resulted in the library and information recommendations tending to favor the more advanced West German policies. In this process there are a number of subtle ideological and psychological problems. If before the separation they had developed their library system as one entity, they could overcome the current differences. with much less confusion. In this political phenomenon we can learn that cultural unification needs more time than political unification.

• Journal of Information Science Theory and Practice
• /
• 제4권3호
• /
• pp.57-70
• /
• 2016

Purpose The purpose of the study is to identify the need of a mobile based library information and service delivery system in developing countries, identify the services that are possible to provide with the help of mobile phones and their applications, design a mobile based library information and service delivery system, and identify major challenges regarding mobile based library information and service delivery systems.Design/ Methodology/ Approach The research is exploratory in nature. This paper is based on a review of literature, survey information, and on the author’s own viewpoints. A comprehensive search of scientific literature has been done along with a survey for validating the necessity of designing mobile based library information and service delivery systems. Responses to closed-ended questions in particular on 7-point Likert scales were analyzed using the descriptive analysis techniques of SPSS 20.0 and responses to other closed-ended questions were analyzed using general statistics.Findings The research indicates that users of academic libraries, especially students and faculty members, have a positive notion regarding designing and implementing a mobile based library information and service delivery system. It also reveals user opinions regarding the possible problems associated with the design and implementation of a mobile based library information and service delivery system.Originality The paper explores mobile based library information and service delivery systems for better and faster service provision to its potential users.

• International Journal of Knowledge Content Development & Technology
• /
• 제11권3호
• /
• pp.45-62
• /
• 2021

Half a century has passed since the academic field of library and information science, which was born at the end of the 19th Century in the Western world, was introduced to Korea. Despite years of quantitative growth and qualitative maturation, the field has been facing the inconvenient truths of discrepancies in education levels arising from varying education providers, and weakened public confidence in librarian certification. Based on analysis of librarian training and education programs and the certification system, this research seeks to point out the limitations of the national librarian certification system, which is losing public confidence, and present a model for improvement. Library and information science education has expanded from universities to the academy of librarian education and lifelong education centers, and the librarian certification system has emerged as a target of reform. This research presents measures to improve the librarian certification system to government bodies and the Committee on Library and Information Policy with the purpose of providing grounds for policy enforcement.

• 한국도서관정보학회지
• /
• 제40권4호
• /
• pp.327-351
• /
• 2009

본 연구에서는 2008년 대학정보공시 대상 총 414개교 중 학교의 홈페이지를 가지고 있는 413개교를 대상으로 정보공개제도 및 대학정보공시제의 운영실태를 조사 분석하였다. 대학도서관의 정보공개제도 활성화를 위하여 '대학도서관용' 한국 도서관 통계 항목과 전국 도서관 운영평가 지표를 자율적인 정보공개 표준으로 활용하고, 국가도서관통계시스템의 효율적 활용방안을 제안하였다. 대학정보공시제의 효율화를 위하여 도서관 지원 현황에 대한 공시항목 및 범위는 대학도서관 재정 확보와 개선도에 초점을 두고 공시될 수 있도록 장서보유 현황과 도서관 예산 현황에 대한 개선방안을 각각 제안하였다. 대학도서관은 대학과 사회적 정책적 관심도를 높이기 위하여 정보공개제도와 대학정보공시제를 주요 수단으로 활용할 필요가 있다.

• 한국문헌정보학회지
• /
• 제26권
• /
• pp.235-256
• /
• 1994

The purpose of this paper is to review concerns and activities related to the library of Germany as well as to look over recent trends referred to the maintenance of the library and its information service system since the unification of Germany in 1990. In fact, since the unification, many libraries in old East Germany have been closed with some precious books being lost. Also since most of libraries are short of funds and proper materials, it is real situation that they can not actively respond to the demand of information by library users who want to adapt themselves to changes, while only urgently requesting some support from old West Germany. In the meantime, the new government and libraries of Germany are giving a great effort to building an efficient document delivery system through financial support for the expansion of books and the purchase of urgently necessary library equipments in the poor libraries of old East Germany and support for the course to re-educate the in-service or unemployeed librarians, and also systematic organization between similar libraries, integration of national bibliographies, and maintenance of the interlibrary loan system. The nationwide interlibrary loan system, an expanded form of the system of old West Germany, allows the delivery of document to be easily performed, centered on both central cataloues for East Germany and West. However, in order to build an efficient information service system which covers whole Germany, it seems there needs more time required.

• 한국문헌정보학회지
• /
• 제20권
• /
• pp.163-222
• /
• 1991

This dissertation are studying the conceptual structure of decision making situation in libraries, by analyzing the library function, decision makings of library and then seeking economic and efficient alternative decision making by programming the· decision making situations, and finally, introducing how to apply management information system or decision making support system. For this purpose, in order to analyzing necessary factors for the decision making system, the questionnaire used Lickert method were distributed to 400 librarians of 36 universities in Seoul by means of mail. 193 librarians, $48\%$ of the questionnaire, are returned are studied by using 'SYSTAT' statistical software to figure out the factors of the decision making system. This dissertation was put six hypotheses and tested with the returned questionnaire. The following five result can be asserted. First, to the higher degree of the librarians' participation in the important library decision makings, the quality of formal library services are improved regardless of seniority of the work. Secondly, the t-test results show that all of t-test scores of seniority of the work, educational background, and responsibilities of the work are exceeding significant level and perception of decision making was proved to be different depending on seniority of the work, educational background, and responsibilities of the work in libraries. Thirdly, as the results of factor af factor analysis, the encouragement on participation in the library academic activities, the extent to get useful information about performances of library and the improvements of library works were grouped by similar posibilities of distribution and therfore the academic activities, the collection of information and the improvement of library performances is proved to be interrelational each other. Fourthly, the fifth hypothesis of the close relationship between the decision making situation and types of advisor by it was more or less interrelational, but their relationship was not seen some significancies. Lastly, as the dynamic organization of library management forming a special commitee or a project team with librarian can improve the extent and quality of the librarian's participation in the decision making of library works, and thus library will become to performance more rational and effective library management.