• Journal of Korean Society for Quality Management
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• v.48 no.2
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• pp.329-344
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• 2020

Purpose: The purpose of this study is to measure the Airline Educational Service Quality and to find ways to improve the priority factors that need improvement. Methods: The 267 collected data from the survey of K-airline calculate the Potential Customer Service Improvement Index based on the Kano Model, Timko Customer Satisfaction Index and conduct Focus Group Interview. Results: The satisfaction of Airline Educational Service Quality can be improved if instructor operations are intensively managed considering field experience and contents that can be applied in the field. Conclusion: This study would provide useful information about Airline Educational Service Quality and can be applied to map out strategies to improve the satisfaction of the Airline Educational Service.

• Asian-Australasian Journal of Animal Sciences
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• v.31 no.1
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• pp.19-25
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• 2018

Objective: In practical breeding, selection is often performed by ignoring the accuracy of evaluations and applying economic weights directly to the selection index coefficients of genetically standardized traits. The denominator of the standardized component trait of estimated genetic evaluations in practical selection varies with its reliability. Whereas theoretical methods for calculating the selection index coefficients of genetically standardized traits account for this variation, practical selection ignores reliability and assumes that it is equal to unity for each trait. The purpose of this study was to clarify the effects of ignoring the accuracy of the standardized component trait in selection criteria on selection responses and economic weights in retrospect. Methods: Theoretical methods were presented accounting for reliability of estimated genetic evaluations for the selection index composed of genetically standardized traits. Results: Selection responses and economic weights in retrospect resulting from practical selection were greater than those resulting from theoretical selection accounting for reliability when the accuracy of the estimated breeding value (EBV) or genomically enhanced breeding value (GEBV) was lower than those of the other traits in the index, but the opposite occurred when the accuracy of the EBV or GEBV was greater than those of the other traits. This trend was more conspicuous for traits with low economic weights than for those with high weights. Conclusion: Failure of the practical index to account for reliability yielded economic weights in retrospect that differed from those obtained with the theoretical index. Our results indicated that practical indices that ignore reliability delay genetic improvement. Therefore, selection practices need to account for reliability, especially when the reliabilities of the traits included in the index vary widely.

• Journal of the Korea Institute of Building Construction
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• v.12 no.1
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• pp.10-21
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• 2012

As one of the key IT applications, the project management information system (PMIS) played a significant role in construction management processes in Korea. On increasing use of PMIS, regular quality assessment to identify user's requirements of PMIS is necessary. However, there have been rare research efforts for quality assessment for the construction PMIS. This paper aims to propose a priority index of quality improvement for construction PMIS using the importance and satisfaction measures and to verify the discrimination power of the priority index by comparing it with other quality improvement priority index. In addition, this paper discusses some possible ways of PMIS quality improvement. The analysis of quality improvement priority was based on a questionnaire responded by 253 PMIS users (construction managers and constructors). The methods of PMIS improvement were based on the interviews with eight experts. These findings would be the foundation of further researches on PMIS quality improvement. However, more efforts are required to enhance the priority index, in terms of reflecting weighted values of quality assessment factors.

• Proceedings of the Korea Concrete Institute Conference
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• 1998.10b
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• pp.755-760
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• 1998

This study was performed to improve the evaluation of the longitudinal roughness index for various profilometers at airport runway. Especially, a laser type of profilemeter subjected to the longitudinal roughness index has been focused. The test result show that a new type of profile index, IRI(International roughness index) resulted from a laser type of profilometer was profitable for airport runway etc.. The present study provides useful results for the improvement of evaluation of the conventional profile index.

• Journal of the Korean Society of Safety
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• v.22 no.4
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• pp.51-56
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• 2007

In order to present basic data for the balancing improvement of safety management level in domestic construction companies the improvement index and characteristic of safety management level are offered by comparing the year 2006's safety level with the year 2001's one. The companies under concern are classified into 51 large scale companies and 61 middle and small scale ones. The safety management level of both head office and construction sites is improved for all companies without regard to the scale. Specially, the improvement index of middle and small scale companies shows the higher rate than large ones and head office higher than construction sites.

• Science of Emotion and Sensibility
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• v.14 no.1
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• pp.83-92
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• 2011

Because of the development of digital technologies and information-oriented products, the importance of user interface design and usability are increasing in recent year. So we need a systematic and rational way to measure and manage how effective the improvement of user interface is. The purpose of this study is to develop measurable ‘Usability Improvement Index' which signify how much usability has improved in user interface design. First, I made the framework of measuring and evaluating usability through analysis of existing usability metrics and previous studies. Then, I suggested the process of calculating 'Usability Improvement Index' based on categorizing characteristics of measurable usability and definition of usability metrics. The process is as in the following : measuring the present level of usability, analysis of problems, making alternative user interface design, measuring the improved level of usability, calculating Usability Improvement Index. For verification, the case study on application of Usability Improvement Index to usability improvement of application software of digital camcorder presented. This study is expected to assist 'goal oriented user interface design' and to manage usability systematically.

• Animal Bioscience
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• v.37 no.5
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• pp.839-851
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• 2024

Objective: The main goal of our current study was to improve the growth curve of meat animals by decreasing the birth weight while achieving a finishing weight that is the same as that before selection but at younger age. Methods: Random regression model was developed to derive various selection indices to achieve desired gains in body weight at target time points throughout the fattening process. We considered absolute and proportional gains at specific ages (in weeks) and for various stages (i.e., early, middle, late) during the fattening process. Results: The point gain index was particularly easy to use because breeders can assign a specific age (in weeks) as a time point and model either the actual weight gain desired or a scaled percentage gain in body weight. Conclusion: The point gain index we developed can achieve the desired weight gain at any given postnatal week of the growing process and is an easy-to-use and practical option for improving the growth curve.

• The Journal of Industrial Distribution & Business
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• v.10 no.7
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• pp.71-82
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• 2019

Purpose - This study aims to identify the priorities of medical service quality improvement by customer satisfaction characteristics and potential customer satisfaction improvement (PCSI) index based on the dualistic quality classification of Kano Model (1984) for Comprehensive Health Screeening Center in General Hospitals and Centers only for Comprehensive Health Screening and suggest a direction for future improvement. Research design, data, and methodology - Through advanced research on health screening medical service quality, this study set four service quality factors, including tangible, human, process and supportive factors, and 39 measurement items. Based on these items, the study used 117 questions, which consist of dualistic quality factors, customer satisfaction coefficients, positive and negative questions for PCSI index and questions for current satisfaction. 300 effective samples were collected for adults in their 20s who experienced health screening service in Seoul, Gyeonggi-do and Incheon within the past two years. Collected data were input in the quality evaluation duality table to categorize quality factors and calculate customer satisfaction coefficients by Timko(1993). The study also analyzed PCSI index in comparison with current satisfaction and identified priorities in quality improvement. Results - It was found that the most urgent factors to improve the quality in both groups were adequate waiting hours and emergency response for complications, which are process factors classified as unitary quality. It is urgently needed to improve the quality as the PCSI index was high in supportive factors (complaint response team) as attractive quality in Comprehensive Health Screening Center in General Hospitals and in process factors (prevention of infection) as unitary quality in Centers only for Comprehensive Health Screening. As the PCSI index was low in space use as a tangible factor, it was found that the current level can be maintained instead of improvement. Conclusions - To improve the health screening medical service quality, it is required to focus on process factors (adequate waiting hours, emergency response for complications, prevention of infection) and supportive factors (complaint response team) among service qualities perceived by users. It is proposed to ensure continuous efforts to manage and reinforce priorities as a direction for future improvement in health screening service.

• Journal of the Korean Society for information Management
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• v.24 no.4
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• pp.173-189
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• 2007

By measuring satisfaction index of the users of Information System, it is possible not only to estimate ROI(Return on Investment) but also to draw the device for the efficiency and improvement of the System. This study tries to give User Satisfaction Index Model for the System, and present operators and managers of the system with the method for improving satisfaction and efficiency by measuring the User Satisfaction Index of representative information systems. For this, the survey was carried out for the representative information systems. On the basis of the analysis, Satisfaction Index was drawn and through Matrix Analysis, the strategy for system improvement was derived.

• East Asian Journal of Business Economics (EAJBE)
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• v.5 no.4
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• pp.67-74
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• 2017

Purpose - The main purpose of this study is to contribute to the elevation of producers' production at various levels by proposing the creation of producer improvement indexes that can be used for the successful 6th industrialization of Korean agribusiness based on the Kano model and has synergistic effects on the development of the 6th industry through scientific researches. Research design, data, methodology - To this end, this study derived better and worse index from the same estimation of Timko's customer satisfaction index as in the evaluation charts used in previous researches and theoretical studies on the Kano model. Results - In this paper, we suggested that the formula for producing PSCI Index be applied to yield the producer improvement index in the 6th industry, in order to draw SIPPI. Conclusions - If this suggestion is realized, then a lot of researchers will be supported to more systematically study producers, and it is expected to contribute to the development of the 1th industry, a basis for the successful 6th industry. Moreover, the central government and municipalities are expected to provide a variety of clues for applying various policies for successful agribusiness.