• Journal of Service Research and Studies
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• v.6 no.4
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• pp.1-13
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• 2016

Emotional labor may lead to service failure in service industries. Managers of an organization or a company can contribute to service recovery by reducing stress related to emotional labor. The aim of this study is to identify the antecedents and consequences of service recovery in respect of emotional labor. Data was surveyed from frontline employees to achieve the research purpose. The hypotheses were examined empirically using statistical tools. Results are as follows. First, surface acting had a negative impact on service recovery performance and deep acting had a positive impact. Second, empowerment and motivation had an influential relationship positively on service recovery performance. Third, service recovery performance was negatively related to intention to quit. In conclusion, managing employees' emotional labor strategies and work environment will bring high service recovery performance and low intention to quit.

• Wind and Structures
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• v.26 no.2
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• pp.75-87
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• 2018

A large number of low-rise buildings experienced serious roof covering failures under strong wind while few suffered structural damage. Clay and concrete tiles are two main kinds of roof covering. For the tile roof system, few researches were carried out based on Finite Element (FE) analysis due to the difficulty in the simulation of the interface between the tiles and the roof sheathing (the bonding materials, foam or mortar). In this paper, the FE analysis of a single clay or concrete tile with foam-set or mortar-set were built with the interface simulated by the equivalent nonlinear springs based on the mechanical uplift and displacement tests, and they were expanded into the whole roof. A detailed wind tunnel test was carried out at Tongji University to acquire the wind loads on these two kinds of roof tiles, and then the test data were fed into the FE analysis. For the purpose of validation and calibration, the results of FE analysis were compared with the full-scale performance ofthe tile roofs under simulated strong wind impact through one-of-a-kind Wall of Wind (WoW) apparatus at Florida International University. The results are consistent with the WoW test that the roof of concrete tiles with mortar-set provided the highest resistance, and the material defects or improper construction practices are the key factors to induce the roof tiles' failure. Meanwhile, the staggered setting of concrete tiles would help develop an interlocking mechanism between the tiles and increase their resistance.

• Archives of Plastic Surgery
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• v.44 no.6
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• pp.477-481
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• 2017

We report a case of a 51 years old female with a 25 pack year smoking history who underwent bilateral mastectomy and immediate tissue expander reconstruction for newly diagnosed right breast cancer. The patient reported herself as a non-smoker despite significant e-cigarette use, with resulting significant mastectomy skin flap necrosis and breast reconstruction failure. Little is known about the physiologic effect of e-cigarettes on wound healing and tissue perfusion. To this end, we provide an updated review of the impact of e-cigarettes on surgical outcomes. PubMed, Ovid MEDLINE, and PRS GO were searched for the terms "e-cigarette", "electronic cigarette", "e-cig", "electronic nicotine delivery system", "vaping", "surgery", "surgical", "peri-operative", "operate", "operative", and "wound healing". Abstract review of all articles was performed. 123 articles returned that contained both variants of e-cigarettes and surgery as keywords. Of those, manual assessment returned three articles which were found to be relevant to e-cigarette use in the surgical patient. No articles were found that compared perioperative complications in e-cigarette versus traditional cigarette users in humans. In conclusion, our case report depicts the potential dangers associated with e-cigarette use in the surgical patient. There is a public misconception that e-cigarettes are healthier than traditional cigarettes and as such their use may go unreported by patients. Early evidence suggests e-cigarettes may induce some of the same physiologic changes as traditional cigarettes, and may have a significant deleterious effect on wound healing.

• Nuclear Engineering and Technology
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• v.28 no.1
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• pp.17-26
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• 1996

The in-reactor fuel rod support conditions against the fretting wear-induced damage can be evaluated by residual spacer grid spring deflection or rod-to-grid gap. In order to evaluate the impact of fuel design parameters on the fretting wear-induced damage, a simulation methodology of the in-reactor fuel rod supporting conditions as a function of burnup has been developed and implemented in the GRIDFORCE program. The simulation methodology takes into account cladding creep rate, initial spring deflection, initial spring force, and spring force relaxation rate as the key fuel design parameters affecting the in-reactor fuel rod supporting conditions. Based on the parametric studies on these key parameters, it is found that the initial spring deflection, the spring force relaxation rate and cladding creepdown rate are in the order of the impact on the in-reactor fuel rod supporting conditions. Application of this simulation methodology to the fretting wear-induced failure experienced in a commercial plant indicates that this methodology can be utilized as an effective tool in evaluating the capability of newly developed cladding materials and/or new spacer grid designs against the fretting wear-induced damage.

• Korean Journal of Applied Biomechanics
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• v.19 no.2
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• pp.311-322
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• 2009

Using the 3-D analysis, this study winpared and analyzed the 'fade-shot swing' which is one of the golf technique. The subjects of this study were 3 male pro golfers they experimented with only a 7 iron. The purpose was to enhance their performance by producing the important kinematical parameters, finding out the features in them and providing the data to a coach and players. As a result, the position of the club head showed from the outside orbit to the inside orbit. When position of the center of mass moved backwards, the probability of the failure of the fade-shot increased. Cocking angle had an effect on easing the wrist for a smooth follow-through after the impact. It showed that the changes in the shoulder movement was made first and followed by the waist. The hip joint angular velocity achieved a smooth fade-shot motion due to the hitting delay also the velocity of the club-head was faster when uncocking was released at the time of impact.

• Journal of the Korean GEO-environmental Society
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• v.11 no.6
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• pp.39-46
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• 2010

The past studies on reinforced earth retaining wall have been mostly focused on the internal and external failure of reinforced earth retaining wall, and the research for external impact was limited on earthquake. However, the potential external impact such as vehicle collision to reinforced earth retaining wall near the road are increasing with development of roads. Therefore, in this study, the reinforced earth retaining wall was modeled by using LS-DYNA, which is a general purpose finite element program recognized for its reliability. The behavior of reinforced earth retaining wall by vehicle speed was analyzed with Ford single unit truck offered by NCAC (National Crash Analysis Center), which is 8 tons weight. In addition, in order to obtain stability of reinforced earth retaining wall for vehicle collision, the gravity retaining wall was applied at the bottom of reinforced earth retaining wall. With varying the height of retaining wall (0.5m, 1.0m, 1.5m), the numerical study was performed to analyze the stability and behavior of reinforced earth retaining wall.

• Journal of the Korean Society for Aeronautical & Space Sciences
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• v.37 no.2
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• pp.156-165
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• 2009

Threat due to malfunction of space launch vehicles is significant since it is bigger and flights longer range than military missiles or scientific rockets. It is necessary to implement a flight safety system to minimize the possible hazard. Design objective of the tracking filter for the flight safety system is different from conventional tracking filters since estimation reliability is more emphasized than estimation accuracy. In this paper, a fusion tracking filter was implemented for processing multi-sensor data from a space launch vehicle. The filter performance is evaluated by analyzing the error of the estimated position and instantaneous impact point. Also a fault detection algorithm is implemented to guarantee fusion filter's reliability under any sensor failure and verified to maintain stability successfully.

• Journal of Chest Surgery
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• v.49 no.1
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• pp.15-21
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• 2016

Background: We aimed to evaluate the incidence, predictive factors, and impact of acute kidney injury (AKI) after thoracic endovascular aortic repair (TEVAR). Methods: A total of 53 patients who underwent 57 TEVAR operations between 2008 and 2015 were reviewed for the incidence of AKI as defined by the RIFLE (risk, injury, failure, loss, and end-stage kidney disease risk) consensus criteria. The estimated glomerular filtration rate was determined in the perioperative period. Comorbidities and postoperative outcomes were retrospectively reviewed. Results: Underlying aortic pathologies included 21 degenerative aortic aneurysms, 20 blunt traumatic aortic injuries, six type B aortic dissections, five type B intramural hematomas, three endoleaks and two miscellaneous diseases. The mean age of the patients was $61.2{\pm}17.5years$ (range, 15 to 85 years). AKI was identified in 13 (22.8%) of 57 patients. There was an association of preoperative stroke and postoperative paraparesis and paraplegia with AKI. The average intensive care unit (ICU) stay in patients with AKI was significantly longer than in patients without AKI (5.3 vs. 12.7 days, p=0.017). The 30-day mortality rate in patients with AKI was significantly higher than patients without AKI (23.1% vs. 4.5%, p=0.038); however, AKI did not impact long-term survival. Conclusion: Preoperative stroke and postoperative paraparesis and paraplegia were identified as predictors for AKI. Patients with AKI experienced longer average ICU stays and greater 30-day mortality than those without AKI. Perioperative identification of high-risk patients, as well as nephroprotective strategies to reduce the incidence of AKI, should be considered as important aspects of a successful TEVAR procedure.

• Journal of Korea Society of Industrial Information Systems
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• v.11 no.2
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• pp.86-97
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• 2006

From the mid 1990's, the scale of IS had been growing, which resulted in increasing number of failure projects. As a result, the measurement of IS performance was a growing concern. Moreover, the need for research on the relation between IT investment and performance that isfd the concern of CEOs has been raised. In this study, the correlation between the IS functionality and investment was discovered based on the IS success model suggested by DeLone & McLean(1992), a business information system evaluation model by Lee Kuk Hie(1992), a balanced score card by Kaplan & Norton(1992). As a result of the LISREL analysis, the investment in the IS has a positive impact on the quality of both information systems and information. In turn, the quality of both information systems and information have a positive impact on the end-user satisfaction, the end-user satisfaction on the financial performance, customer satisfaction, and internal business processes. This study showed that sufficient investment in IS improved business performance

• Nuclear Engineering and Technology
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• v.40 no.1
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• pp.49-68
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• 2008

The purpose of this paper is to extensively review the condition monitoring (CM) techniques using empirical models in an effort to reduce or eliminate unexpected downtimes in general industry, and to illustrate the feasibility of applying them to the nuclear industry. CM provides on-time warnings of system states to enable the optimal scheduling of maintenance and, ultimately, plant uptime is maximized. Currently, most maintenance processes tend to be either reactive, or part of scheduled, or preventive maintenance. Such maintenance is being increasingly reported as a poor practice for two reasons: first, the component does not necessarily require maintenance, thus the maintenance cost is wasted, and secondly, failure catalysts are introduced into properly working components, which is worse. This paper first summarizes the technical aspects of CM including state estimation and state monitoring. The mathematical background of CM is mature enough even for commercial use in the nuclear industry. Considering the current computational capabilities of CM, its application is not limited by technical difficulties, but by a lack of desire on the part of industry to implement it. For practical applications in the nuclear industry, it may be more important to clarify and quantify the negative impact of unexpected outcomes or failures in CM than it is to investigate its advantages. In other words, while issues regarding accuracy have been targeted to date, the concerns regarding robustness should now be concentrated on. Standardizing the anticipated failures and the possibly harsh operating conditions, and then evaluating the impact of the proposed CM under those conditions may be necessary. In order to make the CM techniques practical for the nuclear industry in the future, it is recommended that a prototype CM system be applied to a secondary system in which most of the components are non-safety grade. Recently, many activities to enhance the safety and efficiency of the secondary system have been encouraged. With the application of CM to nuclear power plants, it is expected to increase profit while addressing safety and economic issues.