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Evaluation Methods for Quality of Service in Telecommunications (통신에 있어서 서비스품질 평가방법에 관한 고찰)

  • Ahn, Hae-Sook;Cho, Jae-Gyeun;Yum, Bong-Jin
    • IE interfaces
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    • v.12 no.4
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    • pp.496-505
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    • 1999
  • Quality of Service(QoS) is the collective effect of service performances and has a direct impact on customer satisfaction. Although QoS is subjective, network performance parameters contributing to QoS can be measured physically. Therefore overall customer satisfaction for each test condition of the performance parameters is evaluated by asking respondents to indicate his or her opinion on a five-category rating scale i.e., excellent, good, fair, poor, and unsatisfactory. The opinion data resulting from the test can then be used to measure and analyze QoS from the customers' viewpoints. In this papaer, we consider two methods for analyzing the opinion data: MOS method and Cumulative Probability Curve method. The former evaluates an arithmetic mean of the opinion scores which quantify the surveyed opinions of respondents. The latter uses graphical and analytical models which are based on the distribution of the opinions rather than an arithmetic mean. The advantages, disadvantages, and an alternative of each method are discussed, together with future directions of research.

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The Impact of Item Characteristics on the Selective e-Procurement Strategies (구매품목의 특성이 전자조달방식의 선택에 미치는 영향)

  • Chun, Hong-Mal;Pyun, Ji-Surk
    • Asia pacific journal of information systems
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    • v.14 no.2
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    • pp.87-114
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    • 2004
  • This paper empirically examined the relationships between the characteristics of purchasing items and the effective e-procurement strategies. We found that the importance of items has influence on the effective e-procurement, while the complexity of purchasing process has little influence. This fact exhibits the automation of transactional process has little influence on carrying out e-procurement. We also found, companies prefer the horizontal e-marketplace to the vertical e-marketplace. In addition, companies want to purchase through the e-bidding or reverse auction for lower prices.

Effects of different roll angles on civil aircraft fuselage crashworthiness

  • Mou, Haolei;Du, Yuejuan;Zou, Tianchun
    • Advances in aircraft and spacecraft science
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    • v.2 no.4
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    • pp.391-401
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    • 2015
  • Crashworthiness design and certification have been and will continue to be the main concern in aviation safety. The effects of roll angles on fuselage section crashworthiness for typical civil transport category aircrafts were investigated. A fuselage section with waved-plates under cargo floor is suggested, and the finite element model of fuselage section is developed to simulate drop test subjected to 7 m/s impact velocity under conditions of 0-deg, 5-deg, 10-deg and 15-deg roll angles, respectively. A comparative analysis of failure modes, acceleration responses, and energy absorption of fuselage section under various conditions are given. The results show that the change of roll angles will significantly affect fuselage deformation, seat peak overloads, and energy absorption. The crashworthiness capability of aircraft can be effectively improved by choosing appropriate landing way.

Counting What Will Count: How to Empirically Select Leading Performance Indicator

  • Pauwels, Koen;Joshi, Amit
    • Asia-Pacific Journal of Business
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    • v.2 no.2
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    • pp.1-35
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    • 2011
  • Facing information overload in today's complex environments, managers look to a concise set of marketing metrics to provide direction for marketing decision making. While there have been several papers dealing with the theoretical aspects of dashboard creation, no research creates and tests a dashboard using scientific techniques. This study develops and demonstrates an empirical approach to dashboard metric selection. In a fast moving consumer goods category, this research selects leading indicators for national-brand and store-brand sales and revenue premium performance from 99 brand-specific and relative-to-competition variables including price, brand equity, usage occasions, and multiple measures of awareness, trial/usage, purchase intent, and liking/satisfaction. Plotting impact size and wear-in time reveals that different kinds of variables predict sales at distinct lead times, which implies that managerial action may be taken to turn the metrics around before performance itself declines.

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A multi-dimensional crime spatial pattern analysis and prediction model based on classification

  • Hajela, Gaurav;Chawla, Meenu;Rasool, Akhtar
    • ETRI Journal
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    • v.43 no.2
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    • pp.272-287
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    • 2021
  • This article presents a multi-dimensional spatial pattern analysis of crime events in San Francisco. Our analysis includes the impact of spatial resolution on hotspot identification, temporal effects in crime spatial patterns, and relationships between various crime categories. In this work, crime prediction is viewed as a classification problem. When predictions for a particular category are made, a binary classification-based model is framed, and when all categories are considered for analysis, a multiclass model is formulated. The proposed crime-prediction model (HotBlock) utilizes spatiotemporal analysis for predicting crime in a fixed spatial region over a period of time. It is robust under variation of model parameters. HotBlock's results are compared with baseline real-world crime datasets. It is found that the proposed model outperforms the standard DeepCrime model in most cases.

A Facial Expression Recognition Method Using Two-Stream Convolutional Networks in Natural Scenes

  • Zhao, Lixin
    • Journal of Information Processing Systems
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    • v.17 no.2
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    • pp.399-410
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    • 2021
  • Aiming at the problem that complex external variables in natural scenes have a greater impact on facial expression recognition results, a facial expression recognition method based on two-stream convolutional neural network is proposed. The model introduces exponentially enhanced shared input weights before each level of convolution input, and uses soft attention mechanism modules on the space-time features of the combination of static and dynamic streams. This enables the network to autonomously find areas that are more relevant to the expression category and pay more attention to these areas. Through these means, the information of irrelevant interference areas is suppressed. In order to solve the problem of poor local robustness caused by lighting and expression changes, this paper also performs lighting preprocessing with the lighting preprocessing chain algorithm to eliminate most of the lighting effects. Experimental results on AFEW6.0 and Multi-PIE datasets show that the recognition rates of this method are 95.05% and 61.40%, respectively, which are better than other comparison methods.

The Iconography of Femininity in Pre-Raphaelite Painting

  • Choe, Jian
    • English & American cultural studies
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    • v.14 no.1
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    • pp.269-286
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    • 2014
  • The Pre-Raphaelite oeuvre abounds in the image of women, which indicates the impact of gender question on contemporary visual culture. The representation of women in their art tends to evince the entrenched myth of womanhood, marked by a stereotyped dichotomy in the apprehension of femininity. Yet there are a significant number of pictures which attest to the point that their iconography of womanhood cannot be fully elucidated by exploring the dichotomy alone. They falsify the dyadic model, defying the attempt to accommodate them in a clean-cut category. The curious blend of the mystical, the sensual, and the domestic that characterizes these images suggests that they are open to multiple interpretations. In sum, the Pre-Raphaelite representation of women both endorses and challenges the ideal of femininity, indicating that it was shaped by and shaped contemporary perceptions of women at a time when gender relations were shifting and the traditional institution of patriarchy revealed a sign of strain.

Strengthening Market Position through Branding "CheongKwanJang" - The Case of Korea Ginseng Corporation

  • Koo, Kay Ryung;Kim, Sang Yong;Kim, Seok Kyun;Jun, Mina
    • Asia Marketing Journal
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    • v.20 no.2
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    • pp.85-98
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    • 2018
  • Korea Ginseng Corporation is a global ginseng company, owning one of the most leading brands in Korea, CheongKwanJang. Although Korea Ginseng Corporation was an undoubted market leader in the red ginseng market, it faced a new challenge in 2012 due to the changes in market environment. In order to keep its market leadership in a saturated and competitive market, the company decided to extend its product lines alongside the launches of new brands. In this article, the authors demonstrate the development process of the company's brand portfolio strategy to reveal how the company turned CheongKwanJang into a mega-brand. Also, this paper explores the impact of CheongKwanJang's reputation on new brands, thereby illustrating how the company successfully managed to introduce new products outside of the red ginseng category, ranging from organic food to a pet food market.

Assessing the Impact of Network Effects on Brand Choice in the Growth Market: A Multi-Brand Diffusion Model

  • Seungyoo Jeon
    • International Journal of Internet, Broadcasting and Communication
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    • v.15 no.4
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    • pp.279-293
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    • 2023
  • This study investigates network effects to measure how strongly the early adopters affect the brand choice of the potential consumer. By using the Gumbel-Hougaard (GH) copula, this study checks the magnitude of network effects varied from country to country. To consider consumer heterogeneity and network effects in the growth market, this study proposes the multi-brand Gamma/Shifted-Gompertz (m-G/SG) model based on the GH copula. Out of eighteen Western European cellular phone market data and South Korea smartphone data sets, the m-G/SG model provides an improvement in the estimation accuracy over the Libai, Muller, and Peres model. The results show that network effects enhance (i) the polarization of brand choice probabilities as time elapses; (ii) the dominance of the more preferred and the earlier entered brand; and (iii) the deceleration of category-level diffusion. Potential followers can analyze their relationship with earlier entrants through the m-G/SG model and also establish an optimal market entry strategy.

Investigating production parameters and impacts of potential emissions from soybean biodiesel stored under different conditions

  • Ayoola, Ayodeji Ayodele;Adeniyi, David Olalekan;Sanni, Samuel Eshorame;Osakwe, Kamsiyonna Ikenna;Jato, Jennifer Doom
    • Environmental Engineering Research
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    • v.23 no.1
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    • pp.54-61
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    • 2018
  • Biodiesel production parameters and the impact analysis of the potential emissions from both soybean biodiesel and washing water stored in three different environmental conditions were investigated. The effects of the reaction temperature, methanol/oil mole ratio and catalyst concentration on biodiesel yield were considered. And the results showed optimum biodiesel yield of 99% obtained at $54^{\circ}C$, 7 methanol/oil mole ratio and 0.4 wt/wt % catalyst concentration. The potential emissions from both the biodiesel produced and washing water stored (for six weeks) in refrigerator (${\leq}10^{\circ}C$), vacuum (50 kPa) and direct exposure to atmosphere were identified and quantified. Impact analysis of the emissions involved their categorization into: terrestrial acidification, freshwater eutrophication, human toxicity, terrestrial ecotoxicity, climate change and freshwater ecotoxicity. Freshwater ecotoxicity category had the most pronounced negative impact of the potential emissions with $5.237710^{-2}kg\;1,4-DB\;eq$. emissions in Atmosphere, $4.702610^{-2}kg\;1,4-DB\;eq$. emissions in Refrigerator and $3.966110^{-2}kg\;1,4-DB\;eq$. emissions in Vacuum. Climate change had the least effect of the emissions with $6.214106^{-6}kg\;CO_2\;eq$. in Atmosphere, $3.9310^{-6}kg\;CO_2\;eq$. in Refrigerator and $1.6710^{-6}kg\;CO_2\;eq$. in Vacuum. The study showed that the order of preference of the storage environments of biodiesel is vacuum environment, refrigerated condition and exposure to atmosphere.