• 제목/요약/키워드: hotel cuisine employee

검색결과 5건 처리시간 0.118초

호텔 조리부 조직의 리더십 유형이 조직 몰입에 미치는 영향 - 직장 만족의 조절 효과를 중심으로 - (The Effects of Leadership Styles on Organizational Commitment among Cuisine Employees in Hotel - Focused on the Moderated Effect of Job Satisfaction -)

  • 최현정
    • 한국조리학회지
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    • 제16권5호
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    • pp.64-78
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    • 2010
  • 본 연구의 목적은 호텔 조리부서의 유연한 조직운영을 위하여 카리스마적 리더십과 거래적 리더십이 조직 몰입에 미치는 영향에 관하여 연구하고, 더불어 리더십과 조직 몰입의 관계에서 직장 만족의 조절 효과를 검증하고자 하였다. 분석결과, 카리스마적 리더십과 거래적 리더십은 모두 조직 몰입에 긍정적인 영향을 미치는 것으로 나타났으며, 이 두 리더십의 유형 중 거래적 리더십 보다는 카리스마적 리더십이 직원의 조직 몰입을 향상시키는 것에 더 많은 효과가 있는 것으로 나타났다. 또한 카리스마적 리더십과 조직 몰입의 관계에서 직장 만족의 조절 효과가 있는 것으로 확인되어 직장 만족이 높은 조직일수록 카리스마적 리더십을 발휘하는 것이 직원의 조직 몰입을 향상시키는 것에 큰 효과가 있음을 알 수 있었다.

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조리사 인성형성에 미친 주방환경에 관한 연구 - 서울 시내 특1급 호텔 조리사를 중심으로 - (The Study of Personality Changes about Cooks that Would Possibly Result from Kitchen Environment)

  • 민계홍
    • 한국조리학회지
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    • 제8권3호
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    • pp.187-211
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    • 2002
  • The purpose of this study was to examine the personality change of rooks that would possibly result from kitchen environment. It's basically meant to determine the relationship of environment to personality, by investigating how cooks felt about their own personality before and after working as a cook and conducting a self-diagnostic personality test based on theories on kitchen environment and personality. The subjects in this study were the cooks who served af top-rated hotels in Seoul, and the survey was carried out from April 8 through 12, 2002. The collected data were encoded and analyzed with SPSS 10.0 program. To identify the characteristics of the subjects, frequency analysis was implemented, and reliability analysis, T-test and ANOVA were employee. To verify the reliability of the questionnaire items, Cronbach's Alpha that represented internal consistency was calculated, and factor analysis was fulfilled to minimize related variables about cuisine environment and eliminate irrelevant ones. The findings of this study were as below: Out of total 27 cuisine environment variables, 22 ones boiled down to six factors. Factor 1 was conflicts, and factor 2 was job performance. Factor 3 was work, and factor 4 was environment. Factor 5 was facilities, and factor 6 was social. To make better cuisine environment each and every part of kitchen environment that affects cook personality should be improved, and further, what causes employee turnover should be eliminated. In the future, there is a need for broader research effort that could cover more extensive region and a wider variety of subjects other than cooks at the top-rated hotels.

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특급 호텔 레스토랑 서비스 제공자의 위생 관리 평가 (The Evaluation of Service Employees' Sanitary Management in Hotels)

  • 유양자;이정기;최영심
    • 한국식품조리과학회지
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    • 제22권5호통권95호
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    • pp.565-572
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    • 2006
  • The purpose of this study was to evaluate the sanitary management of hotel employees in Seoul. The results were summarized as follows : The total mean of sanitary management perception by factor was 3.91${\pm}$0.62, in which personal sanitation, property management, environment and facility factors were, in order, 3.99${\pm}$0.82, 3.91${\pm}$0.75, 3.90${\pm}$0.86 and 3.85${\pm}$0.82, respectively. This study showed that there was a significant difference in the perception of sanitary management among environment, facility and property management by age based on general characteristics. While there were no differences by hiring type, there was a significant difference among environment, facility and property management with personal sanitation factor according to the employee’s career path. There was also a significant difference between property management and personal sanitation factor according to hotel management style. In addition, a significant difference was observed among environment facility and property management with personal sanitation factor according to work place. In conclusion, it is imperative to continue educational programs for sanitary management by career, work place and management style in order to improve sanitary management of hotel employees’.

관광호텔 식음료상품 마케팅믹스에 관한 연구 (Food and Beverage Marketing Mix in The Hotels)

  • 하경희
    • 한국조리학회지
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    • 제5권1호
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    • pp.175-204
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    • 1999
  • Today, the hotel industry in a whole are facing serious problems with a number of reasons. To overcome this situation, Customer-Oriented Marketing is considered to be a solution for the hotel F & B management, due to the potential of F & B department. The main purpose of this study was to present the Food and Beverage Marketing Mix Strategies suitable for the market characteristics. To achieve the purpose of this study, theoretical and empirical approaches were used. In review of theoritical background, basic concepts and characteristics of hotel F & B, hotel F & B marketing environment, and hotel F & B marketing mix were studied. Based on the theoritical studies and previous studies, F & B marketing mix sub-components were chosen. In this research, F & B 5P's and 1I marketing mix are discussed, they are Product, Price, Promotion, People, Physical evidence and Image. Through the survey, a number of important segment markets are emerged, which lead to essential segment markets ; business, conference and leisure market. F & B marketing mix strategies as follows. First, for the physical evidence mix, to build up the position as deluxe hotels, it is necessary to matte an investment in technical and decorative components. Second, for the people mix, to assure the service quality, the education and training programs for employee are required. Third, for the image mix, to ensure the image of hotel brand strength, the consideration for public area layout, restaurant and bar ambience, and green policy are required. Fourth, for the product and price mix, to differentiate the F & B, it is necessary to offer thorned and ethnic cuisine, and signature restaurants. Fifth, for the promotion mix, to attract more cumstomers, creative and various promotion activities, and long-term investment in customer-oriented marketing are required. There were some limitations in this study. That is, most of hotels don't operate the concrete and effective F & B marketing, have difficulty in getting data base for F & B customer. Despite their limitations, this study add some values to hotel F & B management in that it introduce the service marketing mix strategies to hotel F & B marketing.

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호텔 연회 주방 종사원의 식품위생 중요도 인식이 수행도에 미치는 영향 (The Influences of the Important Perception on Food Hygiene to Kitchen Employee's Performance in Hotel Banquet)

  • 김주명;김옥란;허준
    • 한국조리학회지
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    • 제13권1호
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    • pp.75-86
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    • 2007
  • This study was carried out to find out the effect of food hygiene awareness on kitchen employees' performance in the banquet cuisine of five-star hotels in Seoul. 279 kitchen employees were asked to fill out the questionnaire, and the collected data were analyzed by SPSS package(version 11.0). First, results of analysis on food hygiene showed that there were four factors, each respectively named as, food security regulations, food storage, period of circulation of food, and food safekeeping. Second, after analyzing each item in whole according to each of the factors, the average degree of priority on food hygiene in general was 4.52. Results according to each of the elements showed that food security regulations(4.56) and period of circulation of food(4.55) were considered as a priority. After analyzing the difference between the degree of priority and degree of performance according to each of the factors, it was found out that the latter was significantly lower than the former in all factors. Third, after analyzing the difference of food hygiene priority in accordance with general characteristics, statistically significant difference was only shown in education(F=3.308, p<0.05) and class(F=4.418, p<0.01). Fourth, after analyzing the difference of food hygiene performance in accordance with general characteristics, the only significant difference was found in food security regulation of education(F=4.418, p<0.01) and food security regulation of class(F=3.859, p<0.01). Fifth, after analyzing the effect of cook's awareness of priority on food hygiene on the degree of performance, it was found out that the awareness of priority on food hygiene had a positive effect(+) on the degree of performance. Therefore, we can conclude that as kitchen employees recognize the priority on the food hygiene better, their degree of performance was higher.

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