The Evaluation of Service Employees' Sanitary Management in Hotels

특급 호텔 레스토랑 서비스 제공자의 위생 관리 평가

  • Yoo, Yang-Ja (Department of Cuisine Foodservice Management, Sejong University) ;
  • Lee, Joung-Ki (Department of Cuisine Foodservice Management, Sejong University) ;
  • Choi, Young-Sim (Natural Science Research Institute, Sangmyung University)
  • 유양자 (세종대학교 조리외식경영학과) ;
  • 이정기 (세종대학교 조리외식경영학과) ;
  • 최영심 (상명대학교 자연과학연구소)
  • Published : 2006.10.31

Abstract

The purpose of this study was to evaluate the sanitary management of hotel employees in Seoul. The results were summarized as follows : The total mean of sanitary management perception by factor was 3.91${\pm}$0.62, in which personal sanitation, property management, environment and facility factors were, in order, 3.99${\pm}$0.82, 3.91${\pm}$0.75, 3.90${\pm}$0.86 and 3.85${\pm}$0.82, respectively. This study showed that there was a significant difference in the perception of sanitary management among environment, facility and property management by age based on general characteristics. While there were no differences by hiring type, there was a significant difference among environment, facility and property management with personal sanitation factor according to the employee’s career path. There was also a significant difference between property management and personal sanitation factor according to hotel management style. In addition, a significant difference was observed among environment facility and property management with personal sanitation factor according to work place. In conclusion, it is imperative to continue educational programs for sanitary management by career, work place and management style in order to improve sanitary management of hotel employees’.

Keywords

References

  1. 식품의약품안전청. 2000. 식품.의약품 안전관리 중장기 발전계획
  2. 신재영, 최대웅. 1999. 외식위생관리론. 백산출판사. p 20, 80, 84-85
  3. 원태연, 이용구. 2000. 마케팅조사 통계분석. SPSS 아카데미
  4. 이광배, 김성오, 김관유, 이치영, 김영성, 정종갑, 지의상, 황상용, 김재근 2003. 식품위생관리학. 광문각. p 346-347, 445, 470
  5. Bryan FI. 1978. Factors that contribute to outbreaks of food borne disease. J Food Prot 41(10) : 16-32 https://doi.org/10.4315/0362-028X-41.1.16
  6. Featsent AW. 1998. Food fright. Restaurant U.S.A. 18(2) : 18-34
  7. Gilmore SA, Brown NE, Dana. 1998. J.T.A food quality model for school foodservices. J Child Nutrition Management 22(1) : 32-39
  8. Gwak DK, Cho YS, Lee HS. 1994. Estimation of hygiene education effect of meals official at public day-care facilities. Korean J. Food culture. 9(3): 251-262
  9. Gwak DK, Kim SH, Park SJ, Cho YS, Choi EH. 1996. Study for quality improvement of kimbap lunch basket production and circulation process for convenience store sale. J. Fd Hyg. Safety. 11(3): 177-187
  10. Gwak DK, Park KH. 1986. Study for quality improvement sanitary conditions and microbial improvement in quality of provided food of restuarant in Seoul. J. Fd Hyg. Safety. 3(1): 21-38
  11. Gye SH. 1995. Study for HACCP establishment by mesh dipper step of marketing food (II): analysis that is danger and injury main point of one-course dinner (Naengmyeon, Pibimbap). Korean J Food culture. 10 (1):167-174
  12. Hodlt CS. 1992. Attitudes and knowledge of university foodservice managers toward sanitation. J College & University Food Service. 11(2):17-24
  13. Hong WS. 2004. Estimation of hygienics control achievement level of nutrition technician at middle and high school. Korea J Foodservice Management. 7(1):7-28
  14. Rivas KD, Canter DD. 1982. Effectiveness of Telenet for training school food service employees. School Food Service Res. 6(2):113-118
  15. Hwang JO. 2002. Awareness investigation about hygiene knowledge and job achievement level which is necessary for HACCP application of feeding facilities nutrition technician and hotel cook employees. Master thesis. Changwon National University of Korea. 85-97
  16. Hwang SN. 1997. Government official present condition and improvement plan of our country school feeding. J. Fd Hyg. Safety. Autumn seminar
  17. Jeong KH. 2002. food poisoning occurrence present condition and hygienics raising plan of group feeding facilities. Chonnam National University researches :150-174
  18. Joung YK, Gwak DK. 2000. Job achievement connected with hygienics control of elementary school nutrition technician in Seoul. Korea J community Nutrition. 5(1):100-109
  19. Kang YJ. 1993. HACCP is what. Food science and industry. 4-16
  20. Kim HJ. 2003. Hygiene knowledge review and level of hygienics control of hotel employees. Master degree thesis. Kyonggi university. 75-78
  21. Kim NH, Gwak DK, Lyu K. 1988. Study for meals government official improvement of university feeding facilities in Seoul. Yonsei Univ. Human Ecology Symposium, 2(1):55-65
  22. Kwak TK, Lee KM, Chang HJ, Kang YJ, Hong WS, Moon HK. 2005. Analysis of critical control points through field assessment of sanitation management practices in foodservice establishments. Korean J. Food Cookery Sci. 21(3):290-300
  23. Lee HO, Sim JY, Kim YK, Cho MH, Choi HS, Eom AS. 2001. Seoul area business meals administrator's hygienics estimation for food danger and injury element emphasis government official standard. Korean J. Food Cookery Sci. 17 (6): 542-548
  24. Lee YS. 1996. Result and attitude of some restaurant employees' health examination. master's thesis. Master degree thesis. Chosun University. 68-72
  25. Lee YU, Kim JG, Cho HY. 1986. Employer and employees hygiene form investigation study connected with restaurant hygiene. Korea J. Public Health Association. 12(1): 63-79
  26. Mathias RG, Sizto R, Hazlewood A, Cocksedge W. 1995. The effects of inspection frequency and food handler education on restaurant inspection violations. J Public Health 86(1):46-50
  27. Mun JS. 1996. The Food Sanitation Hygiene Law explanation : To the food health control center. Food science and industry 29(1): 22-32
  28. Park HH. 1991. The hygiene education from food reception industry. Kyung Hee hotel College. Hotel management symposium
  29. Ryu ES, Jang HJ. 1995. Study of group feeding facilities meals employees' hygiene habit. Korean J. Food Cookery Sci. 11(3): 274-281
  30. Sly T, Rose E. 1999. Chinese foods: Relationship between hygiene and bacterial flora. J Food Prot 62(11): 1285-1296 https://doi.org/10.4315/0362-028X-62.11.1285
  31. Snyder PO, Matthews E. 1996. Food safety-review and implications for dietitians and dietetic technicuans. J Am Diet Assoc. 96(2): 164-171
  32. Weingold SE, Guzewich JJ, Fudala SK. 1994. Use of foodborne disease data for haccp risk assessment. J Food Prot 57(4): 820-830 https://doi.org/10.4315/0362-028X-57.9.820
  33. Yang JS. 1997. Safety and HACCP of food. Food science and industry 30(4): 172-180