• Journal of Information Management
• /
• v.40 no.4
• /
• pp.151-171
• /
• 2009

This study is to investigate dissatisfaction behavior of customers who purchase products on the Internet shopping mall and to find customers' dissatisfaction behavior types for effectively responding to that. Managing dissatisfaction behaviors are related to the customer satisfaction. To conduct this study, Call Center data was collected and analysed by qualitative method. The results showed that dissatisfaction of product quality and disappointment have different effects on post--purchase behaviors. Customers who feel more dissatisfaction with product quality showed the aggressive response such as exchange, refund, while customers who feel disappointment are likely to switch the shopping mall or to cancel the order. These results of customers' dissatisfaction behaviors indicate that company has to manage both product quality and the customer's experience dimension.

• Journal of Korea Society of Digital Industry and Information Management
• /
• v.14 no.1
• /
• pp.1-14
• /
• 2018

The purpose of this study is to learn the current perception of Total Smart Mirror Display devised with IoT, focused on Hair beauty industry. In detail, this study is to analyze domestic and foreign precedented case studies and conditions of Smart Mirror in beauty industry, and to learn, through survey, the real condition of use of Hair Smart Mirror, which is devised and applied according to the actual state of our country. First, the mean comparison for Total Smart Mirror by gender showed that Function1, Technology 2 and 3 had differences. Second, the mean comparison each by age, external design, function, marketing and technologies showed that Function 4, Marketing 1 to 3, Technology 1 and 3 had differences.

• Proceedings of the Korean Institute of Building Construction Conference
• /
• 2006.05a
• /
• pp.181-184
• /
• 2006

Recently, the balance of national properties of governmental offices and departments has been in deficit. Moreover, it has been also increasing rapidly. This study focuses on postal administration business which faces the financial crisis. The purpose of our study is to show devices for value improvement of pelt office. Research was based on a domestic post office which was decided to rebuild in Incheon Bupyeong. Research on domestic and foreign cases were carried out, superior cases for benchmarking was regulated so that these can be applied to the post offices to be built or to be remodeled.

• Journal of the Korean Institute of Educational Facilities
• /
• v.15 no.4
• /
• pp.14-25
• /
• 2008

The Purpose of this study is to find out the renewal methods of Dae-jun railway station areas, focusing on the domestic/foreign case studies of the railway station areas and the possibility of the Industry-University-Institute collaboration in this area. As a result, this study shows that the revitalization for the impact area around rail transit station in the aspect of urban spatial structure, mixed land use, type of facilities and exchanging transit system of mass traffic etc, as well as such non-physical aspects as Industry-University-Institute collaboration and administrative planning. It does so by strengthening ties between hardware and software studies of urban planning and University Facilities planning. Finally this study suggested the strategy for the renewal of impact area around the rail transit stations.

• Journal of the Korea Safety Management & Science
• /
• v.8 no.4
• /
• pp.249-265
• /
• 2006

A life cycle assessment(LCA) is increasing its applicability as a powerful tool for an environmental burdens analysis. In this study, some cases are compared in terms of analysis procedures and results obtained with LCAs for evaluating power generation technologies in Korea. For the comparison, 3 power generation technologies are selected because they produces almost 90% of 2003 total electricity generation in Korea. It is shown that the range of evaluation values amounts to maximally the order of about 105, which is rather large discrepancy than the level of 101 in comparison with foreign studies. The difference seems to be due to the simplicity of modeling used in each case study. It is proposed that this large discrepancy should be obviously clarified to improve their reliability in that electricity is a essentialness for all industries and the capacity of LCA of national-level electricity affects the results of LCA for the other sectors.

• Journal of the Korean Home Economics Association
• /
• v.26 no.3
• /
• pp.125-134
• /
• 1988

This study is for classification of the management works in the Apartment House. The approach of this study depends on the consultation of concerned references and direct interview by structured questionnaire. The management works are classified and compared, analysized with foreign cases. 1) It is 13 hour a day to carring out the management works in the Board. 2) Compared the management works in the Apartment House with England and the united states, the leaders, they are the first I performing all of management. The secondaries are the Japan and Korea. Specially Japan is collecting data in the maintenance. In case of Korea, they are performing all of management but little. We expect a more thoroughgoing preinvestigation, control of planning and management of community life for the inhabitants in time to come. 3) the management works of the Apartment House are classified three types. \circled1management of administration \circled2 management of maintenance \circled3 management of community life control.

• Journal of the Korea Institute of Building Construction
• /
• v.6 no.2 s.20
• /
• pp.99-104
• /
• 2006

Among national properties of various governmental offices and departments, we focused on the public finance. Because the financial balance of national properties of governmental offices and departments has been in deficit. This study focuses on postal administration business which faces the financial crisis. The purpose of our study is to show devices for value improvement of postal administration business headquarters of Ministry of Information and Communication. Research was based on case researches and domestic post offices which were decided to rebuild. Problems of domestic postal administration business were first found out. And for its solutions, research on domestic and foreign cases were carried out, superior cases for benchmarking was regulated so that these can be applied to the post offices to be built or to be remodeled.

• Journal of Korean Clinical Health Science
• /
• v.4 no.4
• /
• pp.769-781
• /
• 2016

Purpose. The purpose of this paper was to analyze the educational needs of industry which will hire learner and to develop curriculum to meet the demand. Methods. This study was a descriptive research based on survey results. In each questionnaire, the number of responses and ratios were measured to determine the priorities of the questionnaire items and the education demand was evaluated based on these priorities. Results. The core competency keywords for nurses in industry are knowledge, technology, and communication. In the industry needs for curriculum development, the importance of education to be strengthened for nurse training was found to be core basic nursing skills, nursing process application ability, communication ability, creative nursing problem solving ability, personality and foreign language ability. Conclusion. This study has laid the groundwork for the development of competency based curriculum based on environmental factors and reducing the problems of mis - matching between industry and education.

• Journal of the Korean Institute of Navigation
• /
• v.18 no.4
• /
• pp.59-81
• /
• 1994

Korean property and liability insurance companies have underwrited hull insurance without proper undrewriting ability. But after April 1996. in case of Korean insurance market being opened the companies have to make hull insurance rate by themselves. Accordingly, in this study, the writer embodies important factors in making hull insurance rate by an empirical survey. In empirical survey, the writer used a questionnaire, 74 proper data was obtained from 96 officers working in making hull insurance rate in 12 Korean property and liablity insurance companies and 24 the foreign companies at home. Reliability was tested by Cronbach's Alpha and a conceptual validity by Factor Analysis. Hypothesis estabilished in this study was tested by Correlation and Multiple Regression Analysis. Results of testing hypothesis are as follows: Firstly, the traits of insurer and the assured influence significantly(P<0.05) on making hull insurance rate. Secondly, expected loss ratio, ship manager, ship's age, insured amount, level of the cost of repairing and salvage, shipowner, period of insurance, level of overseas rating, profit and expense, trading limits, ship's classification, conditions of insurance, and ship's size influence significantly(P<0.05) on making hull insurance rate.

• Journal of the Architectural Institute of Korea Planning & Design
• /
• v.36 no.5
• /
• pp.71-82
• /
• 2020

As the number of students continues to decline, alternatives to regional linkage and utilization of school facilities in the region are being sought. Therefore, the purpose of this study is to propose programs and remodeling directions for school facilities for neighborhood regeneration in urban regeneration revitalization areas. To this end, first, this study analyzed changes in educational courses and policies in Korea. Second, domestic and foreign cases of combined operation of school facilities were analyzed. Third, implications for the improvement of local-linked school facilities were derived through policies and case analysis. Finally, the direction of the plan considering this was proposed.