• 한국항공운항학회:학술대회논문집
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• 2015.11a
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• pp.198-211
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• 2015

Aviation industry, which is highly dependent on human resources, emphasizes airline's human resources management and performance check because quality of services provided to customers is closely related to airline's employees. Because roles of cabin crews take a significant portion of services provided to customers, airlines and cabin crews represent an inseparable relationship. Attitudes of cabin crews who plays the role of facing and dealing with customers directly in the process of providing flight related services are an essential factor that determines an image of an airline and actually have significant impact on the performance as well. By increasing performance satisfaction of cabin crews, organizational loyalty can be strengthened and such successful human resources management could have a positive effect on increasing customer satisfaction as well as revenues. From corporate's perspective, performance satisfaction of an employee is a crucial factor that decides the quality of service provided to customers that supports employee retention as well as client retention. This can eventually lead to organization loyalty that can positively affect overall work performance. Thus if corporates put efforts in and invests to improve and develop favorable attitudes and service quality within employees, performance satisfaction and organizational goals will be more effectively achieved.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.26 no.4
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• pp.1-12
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• 2018

Baggage Handling System(BHS) is an important element of ground operation services and the importance is further emphasized as air demand increases and passengers change. If there is a problem with departure baggage handling, the aircraft's gate occupancy time will be longer than the initial plan, resulting in congestion of the anchorage leading to final passenger terminal and mooring and road congestion and arrival or It is delayed until the processing of the baggage of the connecting flight and it can cause an economic loss such as confusion in the operation of the airport. The purpose of this study is to investigate the effect of the perception of service quality of BHS users on public Institutions performance through user satisfaction, user performance, and user loyalty. Analysis results using Structural Equation Model was suggested and its implication was discussed in the conclusion.

• Journal of Aerospace System Engineering
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• v.13 no.1
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• pp.62-68
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• 2019

The software installed on an aircraft is directly related to its safety. Therefore, it shall comply with the standards of the airworthiness certification to ensure safety of flight. Airborne software should be developed in accordance with the DO-178 (Software Consideration in Airborne Systems and Equipment Certification) to comply with the airworthiness certification criterion. However, the military airborne software has been developed in accordance with the DAPA weapons system software development and management manual. In this paper, we completed a questionnaire survey of software experts. We also suggest a military airborne software development/certification process based on DO-178.

• Journal of Korean Society for Quality Management
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• v.43 no.4
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• pp.589-606
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• 2015

Purpose: In developing new products, reducing performance variation is important for competitiveness factors such as quality, cost, and delivery. This paper aims at evaluating three performance variations; measurement, performance evaluation, and manufacturing variations, and then improving product and process design, focused on paper helicopter making case study. Methods: For measurement system analysis, gage R&R (repeatability and reproducibility), linearity, stability are evaluated. Since gage R&R are not satisfactory, the measurement system is improved by adopting voice memos application of iPhone and providing standard measurement procedure. To evaluate performance variation, product deterioration and environment factor (wind speed) is considered. Since the existing design is sensitive to these noise factors, a new product design is developed, which is proven to be robust to the noise factors. Finally, manufacturing variations are evaluated with five factors which can cause variation in flight time. To reduce the impact of three significant factors, three improvement methods are applied. Results: Three performance variations are evaluated and robust paper helicopter design is presented. Conclusion: To reduce measurement and process variations, improved measurement method and paper helicopter making procedure are proposed. A new product design is also presented which is robust to deterioration and environmental variation. This paper is expected to benefit students and practitioners who want to have hands-on knowledge on new product quality improvement.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.46 no.2
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• pp.47-56
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• 2023

This study identified the core competencies of aircraft maintenance quality engineers and compared the importance and retention of core competencies. Through literature research, 21 core competencies were derived in three areas of management technology, elemenal technology and collaboration technology, and a survey was conducted on the importance and retention of core competencies for 42 aircraft maintenance quality engineers. As a result of the survey, the importance of all core competencies of aircraft maintenance quality engineers is 3.95/5 on average, and the retention of all core competencies is 3.99/5 on average. 'Risk Management', 'Creating Document', 'Honesty/Moral' were identified as the most important competencies in each area, and 'Quality Management', 'Language', 'Honesty/Moral' were identified as the most possessed competencies in each area. An IPA (Importance-Performance Analysis) was performed to analyze the details. Through IPA, 'Risk Management' and 'Safety Management' were evaluated as having a low degree of retention compared to a high level of importance. Therefore, they were identified as a core competencies that need to be improved first. In addition, the characteristics of each core competency and the recognition level in the field were also identified. This study will be helpful in defining the roles and functions of aircraft maintenance quality engineers to improve flight quality and prevent aviation accidents.

• Proceedings of the Korean Society for Agricultural Machinery Conference
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• 1993.10a
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• pp.413-422
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• 1993

Air shipment affords the quickest possible delivery of horticultural products. The price of air shipped horticultural products are relatively high as most of these products are perishable. Usually the temperature in the cargo compartment is not controlled during flight. Thus, special attention should be paid to procooling prior to shipment. The environmental condition during transportation of horticultural products is an essential parameter for maintaining the quality of perishable products. Commonly horticultural products were loaded by ULD(Unit Load Devices) as a container or pallet in the aircraft (except for small aircraft) . Therefore, inside temperature of the container and cargo compartment came into question. Scarce literature on the relationship between environmental condition and quality changes of horticultural products during air shipment can be found. By the stand point of keeping fresh quality, investigations on the actual condition of air shipments were carried out to improve the technique during the distribution process of fresh horticultural products. Temperature, humidity, atmospheric pressure, carbon dioxide, ethylene, impacts, and changes in quality during the air shipment of snapbeans, okras and chrysanthemums were measured. Temperature was measured by recording thermometers, relative humidity by recording hygrometers, atmospheric pressure by a strain -guage type pressure sensor, carbon dioxide by testing tubes, ethylene by sampling bags and a gaschromatograph, impacts and vibrations by impact recorders and a 3D accelerometer. Relationships between environmental conditions and quality changes during air shipments were clarified. It was expected from investigations into actual shipments that the ventilation and insulation properties of air freight containers were related to the quality of agricultural products. Aircraft can no directly load and unload trucks into them. The transshipment is inclined to cause shocks and vibrations, and to invite damages within a short time.

• Korean Journal of Applied Biomechanics
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• v.22 no.3
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• pp.269-276
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• 2012

The purpose of This study's aim is to examine the difference in the changes of body segment movement, variables for ball quality, and carry at golf driver swing according to the ball quality using comparative analysis. Regarding the impact variables according to the ball quality using the track man and carry, club speed was the fastest at draw shot, ball speed was the fastest at straight shot, and smash factor was the lowest at draw shot. About the vertical launch angle, the fade shot showed the highest launch angle while the max height of the ground and ball was the highest at fade shot. And carry was the longest at draw shot. For the flight time, it was the longest at draw shot. The landing angle was the largest at fade shot. About the club head position change and trajectory, at the overall event point, the fade shot drew a more outer trajectory at the point of the follow through(E6) than the straight or draw shot. Regarding the angular speed of shoulder rotation, at the overall event point, the fade shot showed the greatest angular speed change in the follow through(E6). Also, about the angular speed of pelvic rotation, at the overall event point, the draw shot showed the greatest angular speed change at the point of down swing(E4). Concerning the stance angle change, both straight and fade shots were open as the concept of open stance whereas the draw shot was close as that of close stance. Regarding the previous study, the most important factor of deciding Ball Quality is the club face angle's open and close state at Impact. In short, the Ball Quality and carry were decided by this factor.

• Journal of the Korean Society for Nondestructive Testing
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• v.36 no.1
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• pp.27-34
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• 2016

The type of ultrasound transducer used influences the quality of a reconstructed ultrasound image. This study analyzed the effect of transducer type on ultrasound computed tomography (UCT) image quality. The UCT was modeled in an ultrasound simulator by using a 5 cm anatomy model and a ring-shape 5 MHz 128 transducer array, which considered attenuation, refraction, and reflection. Speed-of-sound images were reconstructed by the Radon transform as the UCT image modality. Acoustic impedance images were also reconstructed by the delay-and-sum (DAS) method, which considered the speed of sound information. To determine the optimal combination of transducers in observation, point-source, flat, and focused transducers were tested in combination as trasmitters and receivers; UCT images were constructed from each combination. The combination of point-source/flat transducer as transmitting and receiving devices presented the best reconstructed image quality. In UCT implementation, the combination of a flat transducer for transmitting and a point transducer for receiving permitted acceptable image quality.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.18 no.3
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• pp.640-646
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• 2017

A GEN TEST of the auxiliary power unit of a T-50 series aircraft is performed as part of the operational test of its emergency power system on the ground before flight. At this time, the auxiliary power unit should be automatically turned off via the response signal of the ECU when power is not normally supplied to the emergency power system. If the correct operation of the emergency power system cannot be confirmed on the ground, it is not possible to proceed with the flight. This kind of defect is a major factor causing the operation rate of the aircraft to be decreased. The defect code identified by the ECU was confirmed as a defect in the inverter. However, the same defect was found after replacing the inverter. This report presents an improved method of identifying the cause of the defect by analyzing the response characteristics of the ECU and emergency power system and allows the ECU to be recognized as the cause of the defect if the inverter does not generate a voltage within a certain time. Also, the application of the improved method confirmed that it can satisfy the output request time of the emergency power system and effectively prevent the auto-shutdown of the auxiliary power unit.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.9
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• pp.474-480
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• 2019

We propose a method to evaluate a Modulation Transfer Function (MTF) using a circular target. In addition, a MATLAB GUI-based resolution analysis tool was developed to enhance the reliability of UAV image quality and the efficiency of the work. For this purpose, images were taken with an FC-6310 during flights at altitudes of 80 m, 120 m, and 150 m and by an iXM-100 at altitudes of 150 m, 200 m, and 400 m. The MTFs of UAV images were compared with traditional photogrammetry by measuring and analyzing MTFs on images taken by the UltraCAM Eagle Mark-2 sensor at a flight altitude of 1000 m. The results show that ${\sigma}MTF$ of the FC-6310 were 0.431(80 m), 0.524(120 m), and 0.699(150 m), and those of the iXM-100 were 0.332(150 m), 0.393(200 m), and 0.631(400 m), respectively. At the altitude of 150 m, the image quality of the iXM-100, which has a high-performance camera, was very high, and the effect of the camera performance on the image quality was confirmed. In addition, the ${\sigma}MTF$ of the UltraCAM Eagle Mark-2 was 0.711 due to the high flight altitude. This was the worst value among all UAV images. However, the ${\sigma}MTF$ of the FC-6310 at 150-m altitude was 0.699, which is almost the same as that of a manned aerial image.