• Title/Summary/Keyword: face to face medical service

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정신건강사회복지 전문가의 비대면 정신건강 모바일 서비스 플랫폼 개발 및 상담 경험에 관한 자문화기술지 (An autoethnography on the Development and counseling Experience of Non-face-to-face Mental Health Mobile Service Platform of Mental Health Social Welfare expert)

  • 이솔지
    • 사물인터넷융복합논문지
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    • 제8권5호
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    • pp.63-70
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    • 2022
  • 본 연구는 연구자가 정신건강사회복지 전문가로서 신개념의 전문적인 정신건강 모바일 서비스 플랫폼을 개발하고 상용화시켜 새로운 도전을 하기까지의 전 과정에서의 실제경험을 질적연구방법인 자문화기술지를 통해 자료를 수집하고 분석한 연구이다. 본 연구의 결과는 다음과 같다. 첫째, 우리나라 국민들 중에는 정신건강 이슈에 직접 노출되어 전문적인 의료서비스를 받아야 하는 사람들도 있으나 치료적 개입 수준을 요하지는 않지만 일반적인 정신건강 서비스에 대한 욕구를 가진 대중들 또한 상당히 많다는 것이다. 둘째, 현대사회의 특성을 고려하고 특히 코로나-19와 같은 감염병 팬더믹 상황에서 모바일을 활용한 다양한 정신건강 서비스 플랫폼을 선호하는 대중들이 많아 지고 있다는 것이다. 셋째, 전 세대에서 가족문제, 스트레스, 대인관계, 직업 등에서의 정신건강 관련 이슈들을 많이 호소하고 있고 이와 같은 문제들이 우울이나 불안, 중독 및 외상후스트레스장애 등의 정신병리와 연관되어 자해나 자살사고와 같은 또 다른 정신건강 문제들과 잣은 빈도로 언급되고 있다는 것이다. 넷째, 청소년들이 다양한 정신건강관련 이슈들에 노출되어 있다는 것과 무엇보다 자해 및 자살사고와 같은 심각한 정신건강 문제들을 호소하고 있었다. 다섯째, 전문적인 정신건강 서비스를 전달하는데 있어 모바일 기기를 통한 온라인에서의 서비스 제공과 오프라인에서의 서비스 제공이 가능한 역량을 갖춘 정신건강전문가들이 필요하다는 것이다. 마지막으로 본 연구 결과를 바탕으로 향후 정신건강서비스 제공과 관련한 정책 및 실천적 제언과 후속 연구에 대한 방향성을 제언하였다.

The status of metaverse and digital twin technology development

  • CHUNG, Myung-Ae;KIM, Kyung-A;KANG, Min-Soo
    • 한국인공지능학회지
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    • 제10권2호
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    • pp.19-24
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    • 2022
  • Metaverse refers to a world that transcends reality. Metaverse is a compound word of meta (transcendence) and universe (universe). The impact of the corona pandemic has provided an opportunity to rapidly grow the metaverse based on realistic content along with online and non-face-to-face environments. Various content and service platforms reflecting the concepts of metaverse and digital twin are rapidly spreading around the world in line with the pandemic situation. As their needs accelerate in response to the COVID-19 situation, the technology of metaverse and digital twin is attracting attention again as an indispensable condition for business, culture and art, national industry, and public services. In particular, the metaverse requires the balanced development of ecosystem components based on various advanced convergence technologies. In this paper, the concept of metaverse and digital twin, types of platforms, and development status are examined, and trends of key element technologies are investigated and analyzed. As these key element technologies, XR sensory technology, avatar technology, and other XR devices and parts were examined. Through this, we want to clearly pinpoint the direction in which the metaverse will develop through future technologies, services, and follow-up research.

의료소비자의 정보탐색행태와 지각된 위험이 고객만족도에 미치는 상대적 영향 (The Effects of Information Searching Behavior and Perceived risk on Consumer Satisfaction in Medical Service Consumer)

  • 채유미;이선희
    • 보건행정학회지
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    • 제20권3호
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    • pp.138-156
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    • 2010
  • Objective : The purpose of this study is 1) to understand the information-searching behavior of health care consumers ; 2) to examine the relationship between the information-searching behavior of health-care consumers and regulatory variables such as socioeconomic factors, characteristics of medical utilization, and perceived risks ; and 3) to determine the factors that affect consumer satisfaction, especially with respect to information-searching behavior. Method : The data for this study were collected from 838 respondents in five university hospital located in three areas?Seoul, Gyeonggi province, and Chungchong province. As the first step of the study, we conducted a preliminary survey from September 23?26, 2008. At the second step, we conducted a survey on the effect of information-searching behavior on those individuals who had visited. Furthermore, personal interviews were conducted through a face-to-face survey between September 30 and October 17, 2008. Results : The major research findings that were obtained from the study were as follows : First, the age, educational level, and residential district were associated with information source utilization. Second, the level of information searching effort and quality of service had a significant effect on consumer satisfaction. Conclusion : These results show that it is essential for marketers to have in-depth knowledge about the young and educated people who actively search for information and about those who are in the prime of their life and rely on word-of-mouth communication from personal and experi in-al informers. Therefore, marketers should develop different marketing strategies to meet the needs of such consumers.

The Primary Care Performance of Three Types of Medical Institutions: A Public Survey using the Korean Primary Care Assessment Tool

  • Jung, Hye-Min;Jo, Min-Woo;Kim, Hyun-Joo;Jang, Won-Mo;Lee, Jin-Yong;Eun, Sang-Jun
    • 한국의료질향상학회지
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    • 제25권2호
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    • pp.16-25
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    • 2019
  • Purpose:The healthcare system of South Korea is at the extreme of the dispersed system. Few regulations limit patients from directly visiting higher-level medical institutions for primary care sensitive conditions. As a result, similar to local clinics, general and tertiary teaching hospitals also provide diverse primary care services. Our study aimed to examine the general public's perceptions of their primary care performance. Methods: Face-to-face surveys were conducted with 1000 adults who were living in South Korea with the aid of a questionnaire that included the Korean Primary Care Assessment Tool (KPCAT). The KPCAT consists of five domains, which are the main indicators of primary care performance: first contact, comprehensiveness, coordination, personalized care, and family/community orientation. One-way analysis of variance and post hoc tests were used to compare the KPCAT scores across the three types of medical institutions. Results: Domain-wise analyses revealed two different patterns. With regard to first contact and its subdomains, the highest and lowest scores emerged for local clinics and tertiary teaching hospitals, respectively. However, the other four domain scores were significantly lower for local clinics than for the other two types of medical institutions. Conclusions: Local clinics were perceived to be medical institutions that are responsible for providing primary care. However, the general public perceived only one domain of their primary care to be superior to that of the other two types of medical institutions: first contact. National efforts should be taken to strengthen their other four domains of primary care by training their workforce and providing appropriate incentives.

의학사서의 이용자 서비스 향상을 위한 국내외 의학도서관협회 교육프로그램 비교 및 분석 - MLA 및 KMLA를 중심으로 - (Comparison and Analysis of Educational Programs of Korean and American Medical Library Associations to Improve the Role of Medical Librarians for User Services: Focusing on MLA and KMLA)

  • 이혜영
    • 한국비블리아학회지
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    • 제34권2호
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    • pp.59-92
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    • 2023
  • 본 연구는 국내 의학도서관 이용자 서비스 향상을 위하여 의학사서의 교육프로그램 개선방안을 제시하기 위한 목적으로 수행되었다. 이를 위하여 의학사서 역할을 조사하여 교육영역을 항목화한 후 미국의 MLA와 한국의 KMLA 교육프로그램을 비교·분석하였다. 그 결과, 우리나라 의학사서 교육프로그램에 대한 개선점으로 첫째, 다양한 교육프로그램 유형, 교육영역, 교육내용, 전문 분야를 선정한 인증 프로그램의 확대, 관련 기관과의 협업 프로그램, KMLA 가치를 표방하는 교육프로그램 등이 요구된다. 둘째, 현행 교육영역 중 '연구지원서비스', '교육·교육설계·상담' 등에서 다양한 교육프로그램이 진행될 필요성이 있으며 특히, 전혀 교육이 이루어지고 있지 않은 '소비자건강정보서비스', '재난정보서비스' 제공이 필요하다. 또한 '의학 관련 분야 정보서비스' 교육을 위해서는 국내 의학사서 교육 커리큘럼에 관한 규정 제정이 선행되어야 할 필요성이 있다. 셋째, 대면 교육 참여가 어려운 사서를 위하여 온라인 교육내용 제공이 필요한데 이러한 경우에는 교육내용만 제공하고 의학사서점수 부여에는 차등을 두거나 점수를 부여하지 않는 방법 등을 제시하였다.

코로나19 관련 사이버 공격 및 대응현황 분석 (An Analysis of Cyber Attacks and Response Cases Related to COVID-19)

  • 이용필;이동근
    • 한국IT서비스학회지
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    • 제20권5호
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    • pp.119-136
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    • 2021
  • Since the global spread of COVID-19, social distancing and untact service implementation have spread rapidly. With the transition to a non-face-to-face environment such as telework and remote classes, cyber security threats have increased, and a lot of cyber compromises have also occurred. In this study, cyber-attacks and response cases related to COVID-19 are summarized in four aspects: cyber fraud, cyber-attacks on companies related to COVID-19 and healthcare sector, cyber-attacks on untact services such as telework, and preparation of untact services security for post-covid 19. After the outbreak of the COVID-19 pandemic, related events such as vaccination information and payment of national disaster aid continued to be used as bait for smishing and phishing. In the aspect of cyber-attacks on companies related to COVID-19 and healthcare sector, we can see that the damage was rapidly increasing as state-supported hackers attack those companies to obtain research results related to the COVID-19, and hackers chose medical institutions as targets with an efficient ransomware attack approach by changing 'spray and pray' strategy to 'big-game hunting'. Companies using untact services such as telework are experiencing cyber breaches due to insufficient security settings, non-installation of security patches, and vulnerabilities in systems constituting untact services such as VPN. In response to these cyber incidents, as a case of cyber fraud countermeasures, security notices to preventing cyber fraud damage to the public was announced, and security guidelines and ransomware countermeasures were provided to organizations related to COVID-19 and medical institutions. In addition, for companies that use and provide untact services, security vulnerability finding and system development environment security inspection service were provided by Government funding programs. We also looked at the differences in the role of the government and the target of security notices between domestic and overseas response cases. Lastly, considering the development of untact services by industry in preparation for post-COVID-19, supply chain security, cloud security, development security, and IoT security were suggested as common security reinforcement measures.

스마트 기기를 활용한 응급 지원 시스템 (Emergency Support System using Smart Device)

  • 정필성;조양현
    • 한국정보통신학회논문지
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    • 제20권9호
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    • pp.1791-1798
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    • 2016
  • 최근 스마트폰과 웨어러블 디바이스를 이용한 스마트 헬스케어에 대한 연구가 활발히 진행되고 있다. 스마트 헬스케어란 다양한 종류의 생체신호 측정 센서와 스마트 디바이스를 이용하여 개인화된 건강관리서비스를 제공받는 서비스를 말한다. 스마트 디바이스를 이용한 스마트 헬스케어를 위해서는 스마트 웨어러블 디바이스를 이용한 개인 건강관리 모니터링 서비스 중심의 연구뿐만 아니라 응급 상황 이후의 응급조치 방안을 위한 서비스에 대한 연구 또한 필요하다. 본 논문에서는 스마트 디바이스를 이용하여 그룹관리 기법을 이용하여 응급 상황을 모니터링 하고 상황을 전파하는 응급환자 지원 시스템을 제안하였다. 제안하는 시스템은 응급 상황을 판단했을 때 위치 정보를 기반으로 응급처치 지원자에게 연락을 취한다. 또한 스마트 디바이스를 이용하여 환자의 사진을 서버로 전송하면 환자의 정보를 화면에 제공하는 응급 지원 시스템을 설계 및 구현하였다.

일반인의 미병 인식 변화 양상과 관리방안 조사 (A study on pattern of changes of Mibyeong recognition, prevalence and its management plan in Korean public : national survey)

  • 이은영;박기현;유종향;이시우
    • 대한예방한의학회지
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    • 제20권1호
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    • pp.1-10
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    • 2016
  • Objectives : The purposes of this study were to investigate the recognition of Mibyeong, symptom, management plan and correlation between quality of life and health condition, and to suggest a plan for managing Mibyeong status. Methods : Participants were recruited based on the same sampling methods used on the previous study performed in 2013 based on area, gender and age. Questionnaires were collected by Gallup Korea professional surveyor through face-to-face interviews. The questionnaires contain questions about the recognition of Mibyeong, symptom, management plan and the quality of life in accordance with the relevant health conditions. Descriptive statistics were used for data analysis and the results were expressed as percentage ratios (%). Results : 1,100 of people were acquired in 2015. The responses for "First time to hear of Mibyeong" have shown that the percentage were reduced from 80% to 67% compared with 2013 data. The ratio of Mibyeong's symptoms in 2015 were similar to 2013. we suggested some ways to deal with the Mibyeong status including behavior adjustment (non smoking, non alcohol, control sleep pattern), herbal tea, health functional food, exercise, preventive health care (qi-gong, yoga), meditation, home health care medical device (hot-pack, seat device for fumigation, massager), and medical service (hospital, medical clinic oriental medical clinic). Almost people showed that positive opinion with them. There were significant correlation between quality of life with the health status rather than Mibyeong or disease group. Conclusions : This study was performed through scientific questionnaires collected in 2013 and 2015 to investigate people's understanding of Mibyeong as a present condition in Korean public. Some questions had significantly different responds between both years while others showed similar trends for both years. These results suggest that the concept of Mibyeong in oriental medicine could provide a management mechanisms that help people to manage the Mibyeong status.

미병에 대한 한국 일반인의 인식과 미병률 현황 : 전국조사 (A study on recognition of Mibyeong and its prevalence in Korean public : national survey)

  • 이은영;이영섭;박기현;유종향;이시우
    • 대한예방한의학회지
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    • 제19권3호
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    • pp.1-10
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    • 2015
  • Objectives : The purpose of this study was to reveal the prevalence of Mibyeong and its symptoms including fatigue, pain, sleep disturbance, dyspepsia, depression, anxiety and anger by using the national survey. Methods : Questionnaires were collected by Gallup Korea. Participants were chosen through stratified sampling method based on area, gender and age. Questionnaire was designated to confirm the recognition, managing of Mibyeong, investigation of life habit, medical history, basic information, QoL questionnaires (Short Form-12, EuroQol-5D) and understanding of Mibyeong medical service conditions. Generally all questionnaires were used for survey the Mibyeong status in public except QoL questionnaires. Questionnaires were fulfilled by professional surveyor as face to face interview. Descriptives was used for data analysis and the results were expressed as percentage ratios (%) Results : 1,101 of people were acquired in this study. Eighty point two (80.2%) percent of participants did not know the concept of Mibyeong accurately even though 80.6% complained of Mibyeong related symptoms. Among them, fatigue was accounted for the highest response (70.7%)in this study. Sixty point four percent of participants identified non-smoking, stop drinking, eating habits and sleeping habits as a way to manage their Mibyeong related symptoms. In addition, exercising (60.8%), visiting medical institution (58.4%) and taking health functional food (52.7%) were presented. Only 23.1% among people with symptoms Mibyeong visited medical facilities. Moreover, the quality of life was found to be significantly correlated with health status. Conclusions : This study could contribute to express the importance of announcing the concept of Mibyeong and status to Korean public. Moreover, more Mibyeong studies should be conducted in the future to evaluate the Mibyeong status objectively.

의료서비스의 인식차이와 만족이 재방문에 미치는 영향에 관한 연구 (A study for the relationship between the cognition difference and satisfaction for the medical service and the revisiting)

  • 이경우
    • 한국병원경영학회지
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    • 제8권3호
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    • pp.143-160
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    • 2003
  • Due to the dramatic and situational change in medical industry, it has became very important to keep existing patients and to attract new patients by monitoring the medical consumer's expectation and various needs and ensuring the patients' satisfaction. This study regards the patients' satisfaction as the final object of medical service. So the object of this study is to provide useful data for the decision making and medical service marketing by exploring the problems generated by the cognition difference for the medical service between inpatients and outpatients, by responding for the problems and by examining the relationship between the satisfaction with the medical service and revisiting. To achieve the object of this study, literature research and empirical analysis were used. I establish the research model based on the existing service marketing and some hypotheses were chosen for the empirical analysis. As a result of empirical analysis for the five hypotheses, two hypotheses were chosen. First, there was cognition difference about accessibility and convenience between inpatient and outpatient. I guess that the satisfaction degree of inpatient is higher than the outpatient because the inpatient has the reliability for the hospital and determines the hospitalization or emergent coming to hospital. Second, the fifth hypothesis, "the satisfaction of patient will influence the revisiting." was chosen. The hypothesis is not only coincident with existing scholars and studies but also it provides the meaningful points for medical service marketing. The result shows that the parties concerned with hospital management should endeavor for the patient satisfaction in medical service, and that hospital management should be medical consumer centered. To measure the quality of medical service, the cognition differences for accessibility, convenience, physical environment, and human service were evaluated and the result shows that the cognition difference for the accessibility and convenience was outstanding. The analysis shows that there was cognition difference in the four categories among six subcategories in the human service -- the attitude of medical technologist, the attitude of doctor, the length of time for doctor's diagnosis for the patient and doctor's explanation. Therefore, I think that further study is required for the cause analysis for service categories which have cognition difference between inpatient and outpatient. I think the result will be very useful. Through this study, the relationship between patient satisfaction with the medical service and revisiting was verified. And it suggests that, to face the changing medical environment actively and to improve the quality of medical service, marketing strategy should be focused not on medical service providers but on medical service consumers and that the further studies for the medical consumer should be continued.

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